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Chapter 10: Troubleshooting
Common Problems and Solutions
172
Quantum DXi4500 User’s Guide
Ethernet Network
Problems
describes corrective actions for problems occurring with the
Ethernet network.
Both power supplies
are not functioning.
Determine which power supply has failed by
observing the red fault LED on the power
supply. Contact your Quantum Customer
Support representative to arrange for
service (see
One fan is not
operating.
Determine which fan has failed by reading
the service ticket generated by the system.
Contact your Quantum Customer Support
representative to arrange for service (see
Getting More Information or Help
page xx).
Multiple fans are not
operating.
Caution:
Turn the system off immediately!
The system will overheat with
multiple fans not operating.
Contact your Quantum Customer Support
representative to arrange for service (see
Getting More Information or Help
page xx).
A hard drive is not
responding
Determine which drive has failed by
observing the red fault LED on the drive
carrier. Contact your Quantum Customer
Support representative for a drive carrier
Problem
Corrective Action
Summary of Contents for DXi4500
Page 18: ...Preface xviii Quantum DXi4500 User s Guide...
Page 22: ...Preface xxii Quantum DXi4500 User s Guide...
Page 34: ...Chapter 1 DXi4500 System Description DXi Advanced Reporting 12 Quantum DXi4500 User s Guide...
Page 56: ...Chapter 3 DXi4500 Concepts Network Segmentation 34 Quantum DXi4500 User s Guide...
Page 146: ...Chapter 6 DXi4500 Status System 124 Quantum DXi4500 User s Guide...
Page 218: ...Appendix A DXi4500 System Specifications 196 Quantum DXi6500 User s Guide...