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www.i3international.com 
1.866.840.0004 

CANADA    780 Birchmount Road, 
                 Unit 16, Scarborough 
                 ON, M1K5H4 

U.S.A.    4450 Witmer Industrial Estates, 
             Unit 4, Niagara Falls, 
             NY, 14305 

©2016 i3 International Inc. 
The contents of this user manual are protected under copyright and computer program laws. 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Rev.160302 

SAN iS316  

USER MANUAL 

Enterprise-grade storage solution  
for video surveillance & backup 

Summary of Contents for SAN iS316

Page 1: ...N M1K5H4 U S A 4450 Witmer Industrial Estates Unit 4 Niagara Falls NY 14305 2016 i3 International Inc The contents of this user manual are protected under copyright and computer program laws Rev 16030...

Page 2: ...rademarks or registered trademarks of their respective companies Firmware Versions iS316 Login Information Management IP Address 192 0 0 21 User Name admin Password i3admin i3 International Inc 780 Bi...

Page 3: ...ce change disassemble or upgrade the equipment s components by yourself Doing so may violate your warranty and expose you to electric shock Refer all servicing to authorized service personnel Please a...

Page 4: ...ly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the...

Page 5: ...her means of security and is controlled by the authority responsible for the location CAUTION English Risk of explosion if battery is replaced by incorrect type Please replace the same or equivalent t...

Page 6: ...AID CONCEPTS 12 RAID Levels 12 ISCSI CONCEPTS 13 SAS CONCEPTS 13 Chapter 2 INSTALLATION 14 INSTALLATION OVERVIEW 14 Drive Slot Numbering 14 Installation and System Deployment 14 POWER ON OFF 16 Power...

Page 7: ...RATION 41 Physical Disks 41 RAID Groups 43 Virtual Disks 46 Snapshots 50 Logical Units 51 ENCLOSURE MANAGEMENT 52 Hardware Monitor 53 UPS 53 SES 55 S M A R T 55 SYSTEM MAINTENANCE 55 System Informatio...

Page 8: ...HOTS 69 Take a Snapshot 69 Cleanup Snapshots 70 Schedule Snapshots 70 Rollback 71 Snapshot Constraint 71 CLONE 72 Setup Clone 73 Start and Stop Clone 73 Schedule Clone 73 Cloning Options 74 Clear Clon...

Page 9: ...the glowing demand for data storage i3 International storage systems can provide non stop service with a high degree of fault tolerance by using i3 International RAID technology and advanced array ma...

Page 10: ...ce frontend connectivity not the hard drive activity Please be aware Blink There is host interface activity data I O or management OFF There is no host interface activity CAUTION When powering off the...

Page 11: ...ear modules Number Description 1 Controller 1 CTRL 1 2 Power Supply Unit PSU1 and Fan Module FAN1 3 Fan Module FAN A 4 Power Supply Unit PSU2 and Fan Module FAN2 5 Management port 6 6 x GbE iSCSI port...

Page 12: ...D 6 2 dimensional parity protection over the member disks 4 RAID 0 1 Mirroring of the member RAID 0 volumes 4 RAID 10 Striping over the member RAID 1 volumes 4 RAID 30 Striping over the member RAID 3...

Page 13: ...wo ends in the connection These ends are initiator and target In iSCSI we call them iSCSI initiator and iSCSI target The iSCSI initiator requests or initiates any iSCSI communication It requests all S...

Page 14: ...utomatically For an iSCSI dual controller system install an iSNS server on the same storage area network recommended Drive Slot Numbering The drives can be installed into any slot in the enclosure Slo...

Page 15: ...logy For a better data service availability all the connections among hosts switches and the dual controllers are recommended as redundant as below Console and UPS topology Connect the console cable a...

Page 16: ...he configuration Power ON OFF Power on the System The power button is located at the right front handle To turn on the system you may press power button once After you turn the power ON the system per...

Page 17: ...ower button The power button is located at the right front handle Forced shutdown press and hold for more than 4 seconds The power will be cut off immediately Graceful shutdown press one to initialize...

Page 18: ...ontrol settings are on the following Host IP IP Address e g 192 0 0 21 User Name admin Password i3admin TIP i3 International system supports SSH for remote access only When using SSH the IP address an...

Page 19: ...utdown Reset Yes No Shutdown Yes No Quick Install only available if not already set RAID 0 RAID 1 RAID 3 RAID 5 RAID 6 RAID 0 1 nnn GB Apply The Config Yes No Volume Wizard only available if not alrea...

Page 20: ...n It supports most common web browsers Be sure to connect the LAN cable to the management port of the system The default management IP address is 192 0 0 21 255 255 255 0 please configure your compute...

Page 21: ...iSCSI ports There are up to seven indicators and three icons at the top right corner The last indicator Dual controller is only visible when two controllers are installed This table describes the ind...

Page 22: ...n webpages options in IE The default value is enabled but some applications disable it How to Use the Guided Configurations To help users get started quickly two guided configuration tools are availab...

Page 23: ...23 Confirm or change the management port IP address and DNS server If the default HTTP HTTPS and SSH port numbers are not allowed on your network they can be changed here as well...

Page 24: ...number in the brackets is the maximum capacity at the RAID level This step utilizes all drives in the storage system as well as any JBOD expansion arrays present This option allows the selection of th...

Page 25: ...result of using smart design Take an example user chooses the RAID 5 level and the system has 12 200GB 4 80GB free drives inserted Generally if using all 16 drives for a RAID 5 group the maximum size...

Page 26: ...B desired that is less than or equal to the default available size shown Then click Next button 5 Use LBA 64 support It depends on the operation system 6 Finally verify the selections and click Finish...

Page 27: ...27 The volume is created and named by the system automatically It is available to use now...

Page 28: ...I Node Show information for Controller 1 Controller 2 Options Authentication Method Change Portal Rename Alias Users Active Sessions Show information for Controller 1 Controller 2 Connection Details D...

Page 29: ...g Event Log Level to Show Information Warning Error Download Mute Buzzer Clear Upgrade Controller Module Firmware Update JBOD Firmware Update Controller Mode SSD Caching License Firmware Synchronizati...

Page 30: ...date time and time zone settings check Change Date and Time The changes can be done manually or synchronized from an NTP Network Time Protocol server System Identification Flash the status light on th...

Page 31: ...after the time specified There are Disable default 5 minutes 30 minutes and 1 hour options Login Lock When the login lock is enabled the system allows only one user to login to the web UI at a time Th...

Page 32: ...ssenger not MSN or Skype alerts via the syslog protocol the pop up alerts and alerts on the front display The device buzzer is also managed here The options are available on this tab SNMP Trap Setting...

Page 33: ...rror event logs Device Buzzer Check it to disable the device buzzer Uncheck it to activate the device buzzer When it is done click Apply button Host Port iSCSI Configuration The Host port iSCSI Config...

Page 34: ...ctions Most of the work is done at the switch part All you need to do is to make sure that your VLAN ID of iSCSI port matches that of switch port If your network environment supports VLAN you can use...

Page 35: ...port Input the host s IP address and click Start button The system will display the ping result Or click Stop button to stop the test Reset Port If the behavior of the port is abnormal try to reset po...

Page 36: ...uthentication server sends the client a key to be used for encrypting the username and password CHAP enables the username and password to transmit in an encrypted form for protection TIP A CHAP accoun...

Page 37: ...ange the network ports available Select one of nodes from one controller Chick Change Portal Select the network ports that you would like to be available for this iSCSI node Click OK button Rename Ali...

Page 38: ...mmed data Immed data Immediate Data sets the support for immediate data between the initiator and the target Both must be set to the same setting The default value is Yes MaxDataOutR2T MaxDataOutR2T M...

Page 39: ...r information Delete User Delete the selected CHAP user Fibre Channel The Fibre Channel tab is used to view the fibre channel information and change the link speed of FC It displays the Port ID Connec...

Page 40: ...ing each port to the next in a ring Fabric Switched Fabric FC SW All devices or loops of devices are connected to Fibre Channel switches similar conceptually to modern Ethernet implementations Advanta...

Page 41: ...ovides the status of the hard drives in the system The two drop down lists at the top enable you to switch between the local system and any expansion JBOD systems attached The other is to change the d...

Page 42: ...5Gb s SAS SSD 6 0Gb s SATA SSD 6 0Gb s Write Cache Hard drive write cache is enabled or disabled The default value is Enabled Standby HDD auto spindown to save power The default value is Disabled Read...

Page 43: ...city of the RAID group The unit can be displayed in GB or MB Available Size GB or MB Available capacity of the RAID group The unit can be displayed in GB or MB Thin Provisioning The status of Thin pro...

Page 44: ...ata transfer operations are written to fast cache memory instead of being written directly to disk This may improve performance but may take the data lost risk when losing power if there is no BBM pro...

Page 45: ...ded the RAID set is not healthy and not completed The reason could be lack of disk s or have failed disk The options are available on this tab Remove Remove the selected RAID set Move RAID Level Move...

Page 46: ...sable the write cache option of hard drives The default value is Disabled Standby It s to enable or disable the auto spin down function of hard drives when this option is enabled and hard drives have...

Page 47: ...alized Rebuilding The virtual disk is being rebuilt Migrating The virtual disk is being migrated Rollback The virtual disk is being rolled back Parity checking The virtual disk is being parity check H...

Page 48: ...ual disk has the more background I O will be scheduled to execute Read Ahead Enabled The system will discern what data will be needed next based on what was just retrieved form disk and then preload t...

Page 49: ...ed AV Media Mode Optimize for video editing The default value is Disabled Erase This option is available when the RAID group is not thin provisioning This option will wipe out old data in virtual disk...

Page 50: ...e read write Read only The snapshot is read only LUN Number of LUN s that snapshot is attached Time Created The created time of the snapshot The options are available on this tab Set Snapshot Space Se...

Page 51: ...ose the snapshot Click Set Quota option 10 Enter a size which is reserved for the snapshot If the size is zero the exposed snapshot will be read only Otherwise the exposed snapshot can be read written...

Page 52: ...osts with semicolons or click Add Host button to add one by one Fill in wildcard for access by all hosts 5 Select a Target number from the drop down list 6 Select a LUN from the drop down list 7 Check...

Page 53: ...rrent voltages and temperatures also provides an Auto shutdown option If Auto Shutdown is checked the system will shutdown automatically when the voltage or temperature is out of the normal range For...

Page 54: ...art UPS with network function Megatec UPS Megatec UPS Shutdown Battery Level When the battery level goes down and lower than the configured threshold the system will auto shutdown This function will b...

Page 55: ...take actions before a possible drive failure S M A R T measures many attributes of the hard drive all the time and inspects the properties of hard drives which are close to be out of tolerance The adv...

Page 56: ...ry of two controllers is different Single Single controller mode The options are available on this tab Download System Information Download the system information for debug CAUTION If you try to incre...

Page 57: ...the first top page They are actually saved in the first four hard drives each hard drive has one copy of event log For one system there are four copies of event logs to make sure users can check even...

Page 58: ...al controller systems to synchronize the controller firmware versions when the firmware of the master controller and the slave controller are different The firmware of slave controller is always chang...

Page 59: ...guarantee that the lost data can be restored Please get help from the expert before executing the function This table shows the column descriptions Column Name Description RAID Group Name The original...

Page 60: ...there is one disk assigned as spare disk or the failed disk is removed and replaced with new clean disk and then the Auto Rebuild starts 2 When there are spare disks for the degraded array system sta...

Page 61: ...protection RG fails if any hard drive failures or unplugs Migrate and Move RAID Groups Migrate RAID Level function changes the RAID group to different RAID level or adds the member disks of the RAID...

Page 62: ...te RAID Level 3 Select a RAID Level from the drop down list 4 Click the Select Disks button to select disks from either local or expansion JBOD systems and click OK to complete the selection The selec...

Page 63: ...roup And then click Activate 5 Click OK to apply The Status changes to Online Disk roaming has some constraints as described in the followings 1 Check the firmware version of two systems first It is b...

Page 64: ...t recommends to use System maintenance Configuration Backup tab to export all configurations to a file To upgrade the firmware of JBOD please follow the procedures In System Maintenance Upgrade tab se...

Page 65: ...two is which level the redundancy is maintained MPIO creates multiple iSCSI sessions with the target storage Load balance and failover occurs between the multiple sessions MC S creates multiple conne...

Page 66: ...oretically LACP port can be defined as active or passive i3 International controller implements it as active mode which means that LACP port sends LACP protocol packets automatically Please notice tha...

Page 67: ...re both controllers have the same DIMM on each corresponding memory slot Failing to do so will result in controller malfunction which will not be covered by warranty Be aware that when the LED of the...

Page 68: ...or protecting data and the ownership of RAID group will switch to good one For example if controller 1 which owns the RAID group 1 fails accidently the ownership of RAID group 1 will be switched to co...

Page 69: ...lly a new virtual disk which can be attached to a LUN provisioned to a host as a disk like other ordinary virtual disks in the system Rollback restores the data back to the state of any time which was...

Page 70: ...d then click Cleanup Snapshots or in Snapshots tab click Cleanup Snapshots button 2 Click OK to apply It will delete all snapshots of the virtual disk and release the snapshot space Schedule Snapshots...

Page 71: ...this technique snapshot only copies the changed data instead of copying whole data It will save a lot of disk space Create a data consistent snapshot Before using snapshot user has to know why someti...

Page 72: ...ot keeps growing When it comes to the moment that the snapshot space is run out the system will try to remove the oldest snapshot to release more space for the latest snapshot usage As the latest snap...

Page 73: ...y The size will depend on the parameter of Cloning Options Start and Stop Clone To start clone please follow the procedures 1 Select the source virtual disk and then click Start Clone 2 Click OK butto...

Page 74: ...start clone process automatically The purpose of threshold could prevent the incremental copy failure immediately when running out of the snapshot space For example the default threshold is 50 The sys...

Page 75: ...lone snapshot failed it means that the system loses the reference value of incremental data So it will start a full copy at the next clone process When running out of the snapshot space the flow diagr...

Page 76: ...ATA pci device ERROR SATA EDMA mem fail Failed to allocate memory for SATA EDMA ERROR SATA remap mem fail Failed to remap SATA memory io space ERROR SATA PRD mem fail Failed to init SATA PRD memory ma...

Page 77: ...Boot failover RedBoot failover event occurred WARNING Watchdog shutdown Watchdog timeout shutdown occurred WARNING Watchdog reset Watchdog timeout reset occurred RMS Events Level Type Description INFO...

Page 78: ...G VD rewrite started Rewrite at LBA address of VD name starts DEBUG VD rewrite finished Rewrite at LBA address of VD name completes DEBUG VD rewrite failed Rewrite at LBA address of VD name failed WAR...

Page 79: ...ERROR PD IO retry fault Over I O retry limit in last 10 minutes on PD slot replacing the disk is highly recommended ERROR PD substitute L2L Over I O retry limit in last 10 minutes on PD slot the disk...

Page 80: ...fail JBOD name disk slot Failure to get S M A R T information INFO JBOD CTR inserted Controller number of JBOD name is inserted into system WARNING JBOD CTR removed Controller number of JBOD name is r...

Page 81: ...e PD slot and rewrite failed at LBA address address of VD name ERROR PD IO retry fault Over I O retry limit in last 10 minutes on JBOD name PD slot replacing the disk is highly recommended ERROR PD su...

Page 82: ...cloning process INFO VD clone finished VD name finished cloning process WARNING VD clone failed The cloning in VD name failed INFO VD clone aborted The cloning in VD name was aborted INFO VD clone set...

Page 83: ...tor Please visit Microsoft website for latest iSCSI initiator This example is based on Microsoft Windows Server 2008 R2 Connect to iSCSI Target 1 Run Microsoft iSCSI Initiator 2 Input IP address or DN...

Page 84: ...nect to an iSCSI disk now Setup MPIO 1 If running MPIO please continue 2 Click Discovery tab to connect the second path 3 Click Discover Portal button Enter the IP address or DNS name of the target 4...

Page 85: ...Enable multi path checkbox Then click OK button 7 Done it can connect to an iSCSI disk with MPIO Setup MC S 1 If running MC S please continue 2 Select one target name click Properties button 3 Click...

Page 86: ...6 Select Initiator IP and Target portal IP and then click OK button 7 Click Connect button 8 Click OK button 9 Done Disconnect 1 Select the target name click Disconnect button and then click Yes butt...

Page 87: ...87 2 Done the iSCSI device disconnect successfully...

Page 88: ...completion of a write request is not signaled until data is safely stored in non volatile media Each data is synchronized in both data cache and accessed physical disks WB Write Back cache write polic...

Page 89: ...control access to an iSCSI storage system over the iSCSI data ports iSNS Internet Storage Name Service SAS Serial Attached SCSI Dual Controller Terminology Item Description SBB Storage Bridge Bay The...

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