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C141-F073-01EN

MHV2080AS, MHV2060AS, MHV2040AS

DISK DRIVE

MAINTENANCE MANUAL

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Summary of Contents for MHV2040AS

Page 1: ...C141 F073 01EN MHV2080AS MHV2060AS MHV2040AS DISK DRIVE MAINTENANCE MANUAL ...

Page 2: ...ity for incidental or consequential damages arising therefrom FUJITSU DISCLAIMS ALL WARRANTIES REGARDING THE INFORMATION CONTAINED HEREIN WHETHER EXPRESSED IMPLIED OR STATUTORY FUJITSU reserves the right to make changes to any products described herein without further notice and without obligation This product is designed and manufactured for use in standard applications such as office work person...

Page 3: ...C141 F073 Revision History 1 1 Edition Date Revised section 1 Added Deleted Altered Details 01 2005 02 25 1 Section s with asterisk refer to the previous edition when those were deleted ...

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Page 5: ...s section lists the abbreviated terms and their full words used in this manual Index In this manual disk drives may be referred to as drives or devices IBM PC AT is a registered trademark of IBM International Business Machines Corporation of the United States of America Conventions for Alert Messages This manual uses the following conventions to show the alert messages An alert message consists of...

Page 6: ...r rooms For details regarding the operating environment of use refer to the Product Manual C141 E221 Attention Please forward any comments you may have regarding this manual To make this manual easier for users to understand opinions from readers are needed Please write your opinions or requests on the Comment at the back of this manual and forward it to the address described in the sheet Liabilit...

Page 7: ...f the user does not perform the procedure correctly Also damage to the predate or other property may occur if the user does not perform the procedure correctly Task Alert message Page Maintenance Static Damage 1 Don t install or remove a PCA or connect or disconnect a cable or connector plug when the drive is powered This may give you an electric shock 2 Keep away from mechanical assemblies in the...

Page 8: ...ny detergent which may cause short circuits when cleaning assemblies 5 Keep all vents open opened and unblocked Avoid other conditions which may cause circuits to overheat 1 2 6 A ribbon type cable has one line marked Ensure that this line is always connected to pin 1 of the cable connector 7 Do not apply excessive force to the cover under any circumstances Doing so may cause irreparable damage to...

Page 9: ...d The cable must not be disconnected and the screws that attach the drive must not be removed with the power ON 2 Do not move the drive and attach or detach the connector until it comes to a complete stop about 30 s after the power is turned OFF 3 Perform the human body grounding to discharge any static electricity from your body Be sure to wear a wrist strap 2 2 ...

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Page 11: ...ODUCT MANUAL C141 E221 1 Device Overview 2 Device Configuration 3 Installation Conditions 4 Theory of Device Operation 5 Interface 6 Operations MHV2080AS MHV2060AS MHV2040AS DISK DRIVE MAINTENANCE MANUAL This manual 1 Maintenance and Diagnosis 2 Removal and Replacement Procedure ...

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Page 13: ... 5 Tools and test equipment 1 8 1 1 6 Self diagnostics 1 8 1 1 7 Test 1 8 1 2 Operation Confirmation 1 10 1 2 1 Operation test 1 10 1 2 2 Diagnostic test 1 11 1 3 Troubleshooting Procedure 1 11 1 3 1 Troubleshooting procedure 1 11 1 3 2 Troubleshooting disk drive replaced in field 1 11 1 3 3 Troubleshooting at factory 1 13 CHAPTER 2 Removal and Replacement Procedure 2 1 2 1 Spare Parts 2 2 2 2 Dis...

Page 14: ...bel 1 6 Figure 1 2 Display of disk drive revision number 1 7 Figure 1 3 Test flowchart 1 9 Tables Table 1 1 Status register contents 1 10 Table 1 2 Disposition for error register contents 1 10 Table 1 3 System level and field troubleshooting 1 12 Table 2 1 Model and parts numbers 2 2 ...

Page 15: ...nd troubleshooting of the disk drive The following are explained Rules for regular maintenance and troubleshooting Display of maintenance level field and factory Display of machine revision number and number change in the field Tools and test devices needed for each maintenance level Standard testing for each maintenance level Recommended procedure for troubleshooting and fault diagnosis ...

Page 16: ...strap and perform the human body grounding to discharge static electricity from your body This will prevent irreparable damage to the PCA and the head of the drive 2 Don t install or remove a PCA or connect or disconnect a cable or connector plug when the drive is powered This will prevent electrical damage to the disk drive 3 Operating the disk drive with one or more PCA missing will be unpredict...

Page 17: ...he field Replace the whole disk drive 4 Service system and repair Fujitsu Limited has a disk drive service system and repair facility When making a request for repair or parts replacement you should provide related information usually including a Model name of disk drive part number P N disk drive revision number manufacture serial number S N and date of manufacture of the disk drive b Circumstanc...

Page 18: ...ction do not directly touch the PCA unit unnecessarily b Unpacking a Use a flat workplace find which side of the pack is up and be careful not to have the wrong side facing upwards Do not place the device directly on a hard table place it on something soft such as a rubber mat b Be careful not to apply any excessive force to the packed device when removing the shock absorbing material c When takin...

Page 19: ...S Disk Drives Product Manual f Storage a Store in dampproof packaging b Take care that the environmental requirements satisfy the non operating environmental specifications described in Section 1 4 of the MHV2080AS MHV2060AS MHV2040AS Disk Drives Product Manual c To prevent condensation do not subject the device to sudden changes of temperature 1 1 3 Maintenance levels Because of its compact size ...

Page 20: ...number in the relevant alphabetic character row using marks see Figure 1 2 2 Revision number change in the field When a part is replaced in the field or other modifications are made the machine revision number may need to be changed The level is indicated by crossing out the relevant number in the relevant alphabetic character row using marks see Figure 1 2 3 Firmware code and revision First 4 dig...

Page 21: ...1 1 Maintenance C141 F073 1 7 Revision number mark when delivered A2 Revision Revision number change in the field A3 Revision Figure 1 2 Display of disk drive revision number ...

Page 22: ...ostics The disk drive has the following self diagnostics These self diagnostics allow normal basic operation of an isolated disk drive can be checked Initial self diagnostics SMART command SMART Execute Off Line Immediate command 1 1 7 Test The disk drive test can be divided into the following three levels Operating test See Subsection 1 2 1 Operating test Diagnostic test See Subsection 1 2 2 Diag...

Page 23: ...No failure Test acceptable Test acceptable Disk drive normal System normal Test acceptable Start Yes Yes Yes No Disk drive failure analysis Table 1 2 Diagnostic test with the host computer or test equipment No No Analyze the system related failure Disk drive replacement or repair Check the host system Table 1 1 Yes Yes Yes No No Figure 1 3 Test flowchart ...

Page 24: ...tus of the host cable and drive 2 If it is concluded that the disk drive is the cause replace the drive 1 2 Operation Confirmation 1 2 1 Operation test When the host computer is processing data the disk drive monitors disk drive operation errors including data command and seek errors The host is notified of the error that the disk drive detected and the user is notified of its result The user may ...

Page 25: ...isolates the failure to a subassembly or part of the disk drive The procedures used in a test of this level great depend on the test equipment used It is beyond the range of this manual 1 3 Troubleshooting Procedure 1 3 1 Troubleshooting procedure This section describes the troubleshooting procedures for a disk drive failure at field maintenance level described in Subsection 1 1 3 In this section ...

Page 26: ...mal operation with the host computer Refer to Section 3 4 of the MHV2080AS MHV2060AS MHV2040AS Disk Drives Product Manual for switch setting System cable Confirm that all cable connections throughout the system correctly connected System diagnostic test To further isolate the failure if it can be done execute the system level diagnostic routine described in the host computer manual Intermittent or...

Page 27: ...ronment is made and a reappearance test is performed To reappearance a same trouble at user the failed drive is connected to the host system If no trouble occurs by the normal test the reappearance test is performed by adding the voltage temperature load using a disk drive tester or tools according to the user environment When a trouble reappeared troubleshoot the cause of failure Then replace the...

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Page 29: ... host system The disk drive must have been removed from the host system A power interface cable to the disk drive must be disconnected Mounting is done by reversing the steps for removal To carry out maintenance properly observe the following Place removed screws and other parts where they will not get lost or damaged Keep a record of all maintenance work Tighten screws securely but not excessivel...

Page 30: ...emoval procedures with notes are as follows a Disconnect the power interface cable b Remove the screws that attach the drive and remove the drive from the system cabinet c When storing or transporting the drive pack it an antistatic bag in compliance with section 1 1 2 5 d and 5 e To protect the device from damage and prevent the worker getting hurt observe the following cautions and precautions i...

Page 31: ...RDY Drive ready DRQ Data request bit DSC Drive seek complete DWF Drive write fault E ECC Error checking and correction ER Error register ERR Error F FR Features register G GB Giga byte H HA Host adapter HDD Hard disk drive I IDNF ID not found IRQ14 Interrupt request 14 L LED Light emitting diode M MB Mega byte MB s Mega byte per seconds MPU Micro processor unit MTBF Mean time between failures MTTR...

Page 32: ...Acronyms and Abbreviations AB 2 C141 F073 U UNC Uncorrectable ECC error V VCM Voice coil motor ...

Page 33: ...tics 1 8 Installation 1 4 L Level maintenance 1 5 M Maintenance 1 1 level 1 5 requirement 1 3 Maintenance and diagnosis 1 1 Model 2 2 N Note general 1 4 on handling 1 4 O Offline self diagnostics 1 8 Operation configuration 1 10 test 1 10 P Packaging 1 4 dampproof 1 5 Part number 2 2 replacement 1 5 Preventive maintenance 1 3 R Removal and replacement procedure 2 1 Revision firmware code 1 6 Revis...

Page 34: ...Index IN 2 C141 F073 Troubleshooting at factory 1 13 disk drive replaced in field 1 11 procedure 1 11 system level and field 1 12 U Unpacking 1 4 ...

Page 35: ...uested Yes No Please evaluate overall quality of this manual by marking in the appropriate boxes Good Fair Poor Good Fair Poor Good Fair Poor Organization Use of examples Legibility Accuracy Index coverage Handiness Binding Clarity Cross referencing Others Figures tables General appearance Technical level Too high Appropriate Too low Overall rating of this publication Good Fair Poor FOR FUJITSU US...

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Page 37: ...MHV2080AS MHV2060AS MHV2040AS DISK DRIVE MAINTENANCE MANUAL C141 F073 01EN MHV2080AS MHV2060AS MHV2040AS DISK DRIVE MAINTENANCE MANUAL C141 F073 01EN ...

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