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Chapter 8:
Troubleshooting
223
Reported Event
Corrective Action
System fan speed is lower than 1800
RPM. Check the system before
continuing.
Try enabling or disabling the Smart
Fan. See page 191. If the fan still
runs below 1800 RPM, contact
Technical Support. See page 236.
AC Power failure. System will shut
down.
Restore the AC power. Then restart
the SmartStor.
See “Connecting the Power” on page
8.
Disk Drives
Task X timeout on disk Y at LBA
[address]
Task X disk error on disk Y at LBA
[address] with status Z
A LBA error. Check the disk drives.
See page 217.
Check the RAID Volume. See page
217. Replace the disk drive or rebuild
the RAID Volume as needed.
S.M.A.R.T threshold exceeded
Check the disk drives. See page 217.
Replace the failed drive. See page
217.
BSL update on disk X at LBA
[address]
Bad sector on a disk drive. Check the
disk drives.
See page 217. Replace the disk drive
if it continues to receive BSL
updates.
BSL log disk X at LBA [address]
cleared
Check the disk drives. See page 217.
Delete Spare Disk
Delete a spare drive. Normal.
RAID Volumes
Create [RAID name, RAID level and
X number of disk drives]
Create a RAID Volume. Normal.
Delete RAID X
Delete a RAID Volume. Normal.
Migration or Rebuilding on array X
started.
RAID Volume Migration or Rebuild
has started. Normal.
Migration or Rebuilding on array X at
Y%.
Progress report on RAID Volume
Migration or Rebuild. Normal.
Migration or Rebuilding
on array X paused at Y%
RAID Volume Migration or Rebuild
was paused temporarily by user
action.
Migration or Rebuilding
on array X resumed at Y%
RAID Volume Migration or Rebuild
was paused and then resumed by
user action.
Migration or Rebuilding on array X
completed.
RAID Volume Migration or Rebuild
has finished. Normal.