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SmartStor NAS Product Manual
226
connector at one end and to the network switch, hub, or facility network
connection at the other.
․
If the cable connections are good, remove the existing network cable and
install a known-good network cable.
Figure 6. System Status and Ethernet Activity LEDs
If you know your network devices are working properly and you know that your
network cable is good, but the Ethernet Activity LED remains dark, see
“Contacting Technical Support” on page 236.
The SmartNAVI application is designed to detect the SmartStor on your network.
If SmartNAVI does not detect your SmartStor, check the following items:
․
Be sure the SmartStor is powered up and fully booted.
The System Status LED should be blue/green. See Figure 6.
․
Be sure the SmartStor is properly connected to your network.
The Ethernet Activity LED should be blue/green or blinking blue/green. See
Figure 6.
If the Ethernet Activity LED is dark, see “Solving Network Connection
Problems” on page 225.
․
Be sure that SmartNAVI is looking on the same network where you
connected the SmartStor.
․
If you are running a personal firewall on your Windows PC, the firewall might
prevent you from accessing folders on the SmartStor. You must do one of
the following actions:
․
Disable the firewall
․
Add an exception for the SmartStor
See “Resolving a Windows Firewall Issue” on page 231.
System Status
LED
Ethernet Activity
LED
POWER button