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Chapter 8:
Troubleshooting
219
․
Remove the disk drives in order to send your SmartStor for service.
When the SmartStor’s memory does not recognize the RAID Volume, so ASM
displays the RAID Volume as invalid. See Figure 3.
Use the Recover function to validate the RAID Volume. The Recover tab is only
active when an invalid RAID Volume is present and can be recovered.
Figure 3. An invalid RAID Volume in WebPASM
Using the Recover Function
To validate the RAID Volume:
1. Click
the
Administration
topic and choose the
RAID & File System
icon to
expand the Tree.
2. In the Tree, click the
RAID Management
icon.
3. Click
the
Recover
tab.
4. On
the
Recover
tab, click the option button beside the invalid RAID Volume.
5. Click
the
OK
button.
The SmartStor will reboot itself to update its configuration and recognize the
RAID Volume.
Important
Running the Recover function might erase some or all of your
SmartStor settings. If that condition happens, run the NAS Setup
Wizard. See “Setting up the SmartStor” on page 37.
8.6 Checking File System Status in WebPASM
Typically the first indication of a problem with the SmartStor’s file system is when
your network drive becomes unavailable.
You might also see the message, “File system contains errors. Please check.”
when you click the icons under the File & Print menu.
To view File System status:
1. Start
WebPASM.
2. Click
the
Administration
topic and choose the
RAID & File System
icon to
expand the Tree.