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Chapter 8:
Troubleshooting
231
Figure 10. Reset button and System Status LED
8.13 Resolving a Windows Firewall Issue
If you a running a personal firewall on your Windows PC, the firewall might
prevent the you from accessing the SmartStor over your network.
Follow this procedure to add an exception for the SmartStor:
1. From
the
Windows
Start menu, choose
Settings
, then
Network Connections
.
The Network Connections window opens.
2. Right-click
Local Area Connection
and choose
Properties
from the popup
menu.
The local Area Connection properties dialog box opens.
3. Click
the
Advanced
tab.
4. Click
the
Settings
button.
The Windows Firewall dialog box opens.
5. Click
the
Advanced
tab.
6. Under Network Connection Setting, click the
Settings
button.
The Advanced Settings dialog box opens.
7. Click
the
Add
button.
The Service Settings dialog box opens.
8. In the Description of service field, type
Promise NAS utility
.
9. In the Name or IP address field, type the IP address of the SmartStor.
10. In the External Port field, type
49152
.
11. Click the
UDP
option button.
Reset button
System Status
LED