Printek FormsPro 4000se Series Operator'S Manual Download Page 1

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FormsPro 4000se Series

Operator’s Manual

©Printek, Inc. 2003

1517 Townline Road

Benton Harbor, MI 49022

(800) 368-4636

www.printek.com

Part Number 5593

Summary of Contents for FormsPro 4000se Series

Page 1: ...FormsPro 4000se Series Operator s Manual Printek Inc 2003 1517 Townline Road Benton Harbor MI 49022 800 368 4636 www printek com Part Number 5593...

Page 2: ...sible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limits for radio noise emissions as set out by the ICES 003 standard of...

Page 3: ...ne Printek replacement parts is required to warrant proper safe operation Any alteration or modification of this device voids the user warranty and may make the product unsafe to operate The printhead...

Page 4: ...iziertes Kundendienstpersonal Die Verwendung von echten Printek Ersatzteilen ist notwendig um ordnungsgem en sicheren Betrieb zu gew hrleisten nderungen oder Modifikationen dieses Ger ts machen die Ga...

Page 5: ...tek Brand Ribbons 10 Ribbon Installation 11 Loading Paper 14 FormsPro 4300se 4500se Single Tractor Model 14 FormsPro 4503se Tri Trak Model 16 Printer Self Test 18 DAILY OPERATION 19 Introduction 19 Co...

Page 6: ...ttons 44 Exiting Setup 45 Forms Menu 46 Forms Menu Items 46 Interface Menu 54 Entering the Interface Menu 54 RS 232C Serial Interface Items 55 Parallel LAN Interface Items 59 Options Menu 63 ImagerPlu...

Page 7: ...IONS 95 CONTROL CODE AND ESCAPE SEQUENCE SUMMARIES 97 Genicom 3840 and 3410 Emulation 97 ANSI X3 64 Emulation 98 Epson Fx Emulation 99 IBM Proprinter Emulation 101 LA 120 210 Emulation 102 Simple TTY...

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Page 9: ...th the ability to store ten different form configurations makes handling multiple forms as simple as a button press for the operator Models and Options The FormsPro 4300se 4500se and the FormsPro 4503...

Page 10: ...n error conditions PRINTER CONFIGURATION provides detailed information on how to use Setup to permanently store parameters for each of the ten forms parameters for the standard and optional interfaces...

Page 11: ...RIES lists the commands supported for each printer emulation ASCII CHARACTER TABLES show the characters for each character set SPECIFICATIONS list the operating ranges and ratings of the printer GLOSS...

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Page 13: ...nvironments but should not be placed in direct sunlight or in areas that will exceed the rated temperature humidity or power requirements For details refer to SPECIFICATIONS on 111 Once a site has bee...

Page 14: ...inter and an appropriate power outlet Now connect the computer cable to the appropriate interface on the rear panel of the printer Interface Set Up Depending upon which interface is being used to conn...

Page 15: ...son For a complete description of all the default settings for this interface refer to page 55 Pin Signal 1 2 3 4 5 6 7 8 11 20 Chassis ground Transmit data Printer output Receive data Printer input R...

Page 16: ...BE RTN DATA 1 DATA 1 RETURN DATA 2 DATA 2 RETURN DATA 3 DATA 3 RETURN DATA 4 DATA 4 RETURN DATA 5 DATA 5 RETURN DATA 6 DATA 6 RETURN DATA 7 DATA 7 RETURN DATA 8 DATA 8 RETURN 10 28 11 29 12 13 14 16 1...

Page 17: ...rmation please refer to the Troy XCD Quick Install Manual shipped with the unit Wireless Ethernet Print Server This interface is intended for 802 11b wireless connectivity It may also be used with con...

Page 18: ...o 4000se Series printer First of all using only Printek brand ribbons will automatically extend the print head warranty to two years The reason this is possible is that Printek brand ribbons are manuf...

Page 19: ...s not installed and the printer will alert the operator when a ribbon needs to be changed Ribbon Installation 1 Open the ribbon lid on top of the printer and position the print head for ribbon loading...

Page 20: ...he bracket as shown below Installing the Ribbon Cartridge 4 Align and lower the left end of the ribbon onto the left support bracket until it snaps into place while guiding the ribbon fabric between t...

Page 21: ...G E T T I N G S T A R T E D 13 5 Finally lower the ribbon loading handle to its original position Closing the Ribbon Load Handle 6 Close the ribbon lid on top of the printer...

Page 22: ...printer is not currently turned on push the ON 1 side of the power switch on the right side of the printer After you turn on the printer it performs several self tests Note Paper is installed through...

Page 23: ...dth for the paper you are loading simply move the lever beside the right tractor door to the open position and the tractor will slide sideways 5 The tractors should be spaced far enough apart so that...

Page 24: ...either opened or closed 3 Then press the LOAD button This causes the selected tractors to move into position for loading 4 To load paper or forms open the door on each tractor and position the holes...

Page 25: ...E T T I N G S T A R T E D 17 The following picture shows a FormsPro 4503se with forms installed in all three sets of tractors and the center tractor path positioned for loading in place for operation...

Page 26: ...til Test Mode is displayed on the top line 5 Press either of the VALUE buttons until Barber Pole is displayed on the bottom line 6 Press the ONLINE button 7 The printer will now exit Setup and begin p...

Page 27: ...ms describes how to insert paper or forms into the tractors and how to inform the printer of which forms are loaded Ejecting and Tearing Off a Form describes how to remove printed documents from the p...

Page 28: ...indicators are available which provide a quick indication of printer status as well as a two line by sixteen character display which provides even more status information Many more features including...

Page 29: ...ce the power switch is on and the internal power supply is functional ONLINE This green LED indicates that the printer is ready to receive printable characters and or commands from the host computer a...

Page 30: ...be offline before you can use any of the other buttons LOAD FORM FEED When no paper is currently loaded a paper out condition exists this button loads the paper which has been installed in the tractor...

Page 31: ...paper or form is currently loaded this button selects one of ten preset form setups In the FormsPro 4503se this may also select a different set of tractors to be used the next time you press the LOAD...

Page 32: ...ndicated on the display The arrows to the side of the number will indicate the direction the print will be moved To access the vertical adjustment press either ALIGN button Pressing the VALUE buttons...

Page 33: ...ed on the bottom line of the display The form selection will be displayed as FORM 0 through FORM 9 or as the actual name of the form if that has been set up To position the f orm for printing you may...

Page 34: ...printer Not Loaded will flash on the bottom line of the display In the case of the FormsPro 4503se the Not Loaded message will alternate with the path s that this form is to be loaded in Changing the...

Page 35: ...losed Refer to the section on Control Panel Operation for instructions on unloading forms 4 Open the doors on the tractors and remove the paper or form through the slot in the base of the printer 5 Br...

Page 36: ...t closing the printer s case To load another tractor path 1 Press the UNLOAD FORM SELECT button on the front panel until the desired form and tractor path is indicated on the LCD display 2 Then press...

Page 37: ...of the paper at the tear bar 7 The printer LCD will display Load Paper when you do this After the paper is loaded the LCD will display the form number or the actual name of the form if selected and if...

Page 38: ...ecting And Tearing Off A Form When most print jobs complete they will command the paper to be positioned at the top of the next form so that the printer is ready for the next job This is however depen...

Page 39: ...take the printer off line by pressing the ONLINE button 2 Press the FORM FEED button This will automatically position the form at the tear bar and you may tear off the form as described next Tearing o...

Page 40: ...32 Tearing off a form 3 Place the printer back on line with the ONLINE button indicator changes to green The form will automatically be pulled down into position for printing the next time the printer...

Page 41: ...lifting the ribbon loading handle as indicated in the following picture 1 Opening the Ribbon Loading Handle 2 Ribbon Support Brackets 2 Remove the old ribbon by lifting the left hand end of the ribbo...

Page 42: ...Make sure the ribbon fabric is not twisted where it enters the cartridge then tighten the ribbon by turning the knob on top of the cartridge in the direction indicated by the arrow on the cartridge 2...

Page 43: ...idge Installation 3 Lower the ribbon loading bail as shown below This automatically places the ribbon between the ribbon guides and the print head as the print head is placed back into the printing po...

Page 44: ...aded To align print on a particular form select that form with the FORM SELECT button and then press either of the ALIGN buttons If the form selected were named Invoices the display would now show the...

Page 45: ...wn To accomplish this press either of the ALIGN buttons and access the Left Right option First move the print to the right using the VALUE buttons It appears that the text needs to move about three ch...

Page 46: ...D A I L Y O P E R A T I O N 38 MOVE Down Up PRINT 0 08 Now when the form is printed again the text will be printed in the box as shown here 12345...

Page 47: ...ge with Paper Out Paper Jam or Paper Out Jam If the error is caused by a paper jam remove the jammed form If the form remaining in the tractors has tears along the top edge remove it from the tractors...

Page 48: ...error occurs when the printer is attempting to go on line and cannot detect the presence of a ribbon cartridge This may be due to the ribbon not actually being present in the printer or the ribbon ma...

Page 49: ...T I O N 41 Other Errors If other errors occur it is possible that they may not be resolved without the aid of a factory trained service technician Please refer to the MAINTENANCE AND TROUBLESHOOTING...

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Page 51: ...llowing this introduction are complete detailed descriptions of each menu item Setup Buttons For your convenience the SETUP button and the other buttons used while in the Setup mode are labeled in yel...

Page 52: ...e TEST MENU This button will also display an option for exiting Setup If you do not wish to exit Setup at this time press either FUNCTION button The SETUP button may be pressed at any time to select a...

Page 53: ...on will allow you to make additional menu choices Pressing the ONLINE button indicated by Yes will display one of the following messages depending on whether or not changes were made reset the printer...

Page 54: ...printer s control panel or by a command sent from the host computer To access the FORMS MENU enter Setup by pressing the SETUP button After the Entering Setup Menus message has been displayed the foll...

Page 55: ...try to center it with spaces Tractor Path Tractor Path Front Possible Values Front Center and Rear This item is only available in the FormsPro 4503se and is used to set the tractor path to be used fo...

Page 56: ...rm Length 66 Lines Possible Values 1 66 227 Lines This item sets the form length in lines at the current line pitch LPI For example for an eleven inch form enter 66 if you are using six lines per inch...

Page 57: ...P R I N T E R C O N F I G U R A T I O N 49 print the first form correctly and then print following forms too far down the page if the program sending the data does not require the margin...

Page 58: ...margin Characters Per Inch Characters Inc h 10 Possible Values 10 12 13 3 15 16 74 17 14 20 This item sets the default character pitch in Characters Per Inch CPI Note that OCR A and OCR B characters a...

Page 59: ...truncated not wrapped around However any data that would print before the right margin but beyond the edge of the paper either in the sprocket holes or on the platen will be truncated Font Font Epson...

Page 60: ...an alternate language when printing The Epson font must be selected in order for this feature to work properly The character substitutions are shown in the following table Char Value 35 36 64 91 92 93...

Page 61: ...onal Printing Unidirectional No Possible Values No Yes This item selects unidirectional printing instead of bi directional printing This may be used to improve the straightness of vertical lines for c...

Page 62: ...INTERFACE MENU is displayed on the top line as shown below INTERFACE MENU Interface I o Possible Values Parallel LAN Serial To select a different INTERFACE press either of the VALUE buttons Next press...

Page 63: ...Carriage Returns CR whenever a Line Feed LF Vertical Tab VT or Form Feed FF is received Automatic Line Feed Auto LF Off Possible Values Off On This item enables or disables automatic Line Feeds LF wh...

Page 64: ...64 for more information on buffer size Setting this to Yes may decrease performance but is useful when the printer is currently printing using the printer with operating systems that try to keep trac...

Page 65: ...ust be set to match the parity setting on the host computer Busy Signal Polarity Busy Polarity Low Possible Values Low High This item selects the polarity of the busy signal pin 11 of the RS 232C inte...

Page 66: ...again ready to receive characters ETX ACK Handshaking ETX ACK Off Possible Values Off On Enables or disables the ACK response to receipt of the ETX character This handshake method is useful for condi...

Page 67: ...your software supports LAN Setup LAN Setup Off Possible Values On Off This item enables or disables the ability to control the optional Ethernet interface card from the front panel When set to On the...

Page 68: ...160 0 27 Possible Values 000 000 000 000 255 255 255 255 To set the TCP IP address use the CURSOR button to select which digit group you wish to change and then use the UP DOWN VALUE button to change...

Page 69: ...to LF Off Possible Values Off On This item enables or disables automatic Line Feeds LF when a Carriage Return CR is received Perform Host Form Feed at Top of Form Host FF at TOF No Possible Values No...

Page 70: ...size should be used Setting this item to No will allow the printer to make maximum use of the I O buffer see Paper Out Fault on page 64 for more information on buffer size Setting this to Yes may decr...

Page 71: ...d Max Form Allowed Form 2 Possible Values Form 0 Form 2 Form 9 This item sets the last form number to be displayed for operator selection with the FORM SELECT button or while in the FORMS MENU This al...

Page 72: ...ppening are when the end of paper is detected too far from the end of the form the printer assumes there is not a complete page available when reverse paper motion is attempted within the last one inc...

Page 73: ...rint exceeds available buffer size e g contains large graphic images This will suppress the error message Cannot Reprint before printing continues Character to Ignore Char To Ignore 255 Possible Value...

Page 74: ...d at the top of oversized characters after the oversized characters have printed When disabled printing continues from the bottom of the oversized characters This feature has no meaning in other emula...

Page 75: ...possible I O buffer Truncate Long Lines Truncate Lines No Possible Values Yes No When this item is set to Yes long text lines that would wrap around the next line will be terminated at the right margi...

Page 76: ...cally fast draft characters have fewer dots while letter quality and optical quality fonts have more and are weighted as fewer or more draft characters accordingly Graphics data are weighted according...

Page 77: ...ix IGP you may need to change the control character to the tilde Line Terminator Line Terminator LF Possible Values LF CR This item sets the line terminating character to a Line Feed or a Carriage Ret...

Page 78: ...tem selects whether or not the Free Format Mode is active in Filter Mode X Ignore Data Mode QMS CodeV v2 and PTX CodeV v2 only X Ignore Data Not Active Possible Values Not Active Active This item sele...

Page 79: ...acing QMS CodeV v2 and PTX CodeV v2 only Vertical Text SP Version 2 Possible Values Version 2 Version 1 This item selects whether text should be spaced vertically as in Code V version 1 or version 2 C...

Page 80: ...selects whether logos should be deleted when a form is deleted Quiet Mode Quiet Mode Not Active Possible Values Not Active Active This item selects whether or not the quiet mode is active at power on...

Page 81: ...Current Values will print only the items relevant to the current printer configuration and their current values This provides a means of record keeping or backup so that the values can be checked and...

Page 82: ...bug format which may be used by programmers to solve software problems For more information refer to the Hex Dump section of the FormsPro 4000se series Programmer s Manual Note When in Barber Pole mod...

Page 83: ...s the forms into the box or forms which are not glued at all Forms with solid glue lines which run vertically down the entire form are the most susceptible If you experience such a problem request int...

Page 84: ...often too much to expect of the forms manufacturer Where the preprinted information is placed in respect to the tractor holes on the form often varies on every other form in a single box of forms or...

Page 85: ...f each error message in the table which follows If the suggested solution does not solve the problem please refer to Obtaining Service on page 78 Note that none of these messages flash on the display...

Page 86: ...equires very little preventive maintenance It is only suggested that you periodically clear out any excessive paper dust Also the various bearings used in the FormsPro 4000se should not require any lu...

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Page 89: ...set all values in that menu to the factory default values and security will be set back to Edit Allowed The SECURITY MENU is more difficult to enter than other menus To be able to access this menu the...

Page 90: ...nu Edit Allowed Possible Values Edit Allowed View Only Initialize This item selects whether items in the INTERFACE MENU can be edited or only viewed by the operator Initialize will reset the value of...

Page 91: ...tion Remote Setup via Generic Text File Remote setup commands are placed in a remote setup file on a host computer This file may then be sent to the printer The remote setup file must be a text only f...

Page 92: ...ence The I O interface to be used for remote setup must be configured appropriately to communicate with the host system and printer must be placed in remote setup mode This is done by sending a 3 byte...

Page 93: ...U S I N G R E M O T E S E T U P 85 Note that the 3 byte escape sequence can be included as the first 3 bytes in the remote setup file...

Page 94: ...sPerInch 6 8 FormLength 1 227 TopMargin 0 226 BottomMargin 0 226 CharactersPerInch 10 12 13 3 15 16 74 17 14 2 0 LeftMargin 0 268 RightMargin 4 272 Font Epson_FX_FD Epson_FX_DF Epson_FX_LQ PC_English_...

Page 95: ...y XON XOFF Off On ETX ACK Off On Parallel LAN Interface Emulation ANSI_X3 64 Epson IBM_Proprinter DEC_LA120 210 TTY Printek Genicom_3840 Genico m_3410 AutoCR Off On AutoLF Off On HostFFatTOF No Yes Ch...

Page 96: ...ctive IgnoreData NotActive Active ImagerZero Slashed Normal LineRegistration NotMaintained Maintained VerticalDPI 72 70 VerticalTextSpacing Version2 Version1 CodeVSpaceFields Process Ignore IGPCharact...

Page 97: ...from the left edge and two lines at 6 LPI from the top edge of the form The name will be INVOICES and will print using the Epson FX Draft font The third form will begin printing two lines at 8 LPI fr...

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Page 99: ...mediately following the installation instructions Setup Module Installation To install the Setup Module perform the following steps 1 Turn off power to the printer 2 Disconnect the cable plugged into...

Page 100: ...up procedure 8 The printer has now determined that the data in the Setup Module does not exactly match the data in the printer s internal memory The printer will now display the following message and...

Page 101: ...ion in case a printer should ever need to be repaired or if it is replaced under a service contract To use the Setup Module in this manner you only need to perform the installation procedure once and...

Page 102: ...e Copy to Module in step 9 and allow the printer s power up procedures to complete If any additional changes need to be made to the configuration of this printer enter Setup and make them before remov...

Page 103: ...t margin according to current form setup line pitch according to current form setup form length according to current form setup top margin according to current form setup bottom margin according to cu...

Page 104: ...U S I N G T H E O P T I O N A L S E T U P M O D U L E 96 horizontal tabs to every eight columns vertical tabs cleared...

Page 105: ...on ESC p1 p2 SP G Line Character Spacing ESC p Horizontal Position Absolute ESC p a Horizontal Position Relative ESC p d Vertical Position Absolute ESC p e Vertical Position Relative ESC p1 p2 f Verti...

Page 106: ...tical Tab VTS Set Vertical Tab Stop ANSI X3 64 Emulation BEL Bell BS Backspace CR Carriage Return CSI Control Sequence Introducer ESC D Line Feed ESC E New Line ESC ESC n Select Software Interface n E...

Page 107: ...Vertical Tab Stop Epson Fx Emulation BEL Bell BS Backspace CAN Cancel Line CR Carriage Return DC2 Cancel Condensed Mode DC3 Deselect Printer DC4 Cancel Double Wide Mode one line DEL Delete Character E...

Page 108: ...ration Skip ESC O Cancel Perforation Skip ESC P Select 10 CPI ESC Q n Set Right Margin ESC R n Select International Character Set ESC S n Select Subscript or Superscript Mode ESC SI Select Condensed M...

Page 109: ...tal Tab Stops ESC E Select Emphasized Mode ESC ESC n Select Software Interface n ESC F Cancel Emphasized Mode ESC G Select Double Strike Mode ESC H Cancel Double Strike Mode ESC I n Select Print Mode...

Page 110: ...New Line ESC ESC n Select Software Interface n ESC H Set Horizontal Tab Stop ESC J Set Vertical Tab Stop ESC Control Sequence Introducer ESC n Absolute Horizontal Tab ESC n a Relative Horizontal Tab E...

Page 111: ...t Character Spacing ESC n z Set Line Spacing ETX End of Text FF Form Feed HT Horizontal Tab HTS Set Horizontal Tab Stop IND Line Feed LF Line Feed NEL New Line VT Vertical Tab VTS Set Vertical Tab Sto...

Page 112: ...ines ESC G n Modify Print Head Gap ESC H n1 n2 Set Left and Right Margin ESC HT n1 n2 nx NUL Set Horizontal Tab Stops ESC I n Set Print Head Force ESC L n Load Form ESC LF n Set Line Spacing to n 288...

Page 113: ...105 ASCIICHARACTERTABLES Epson FX Font Character Set...

Page 114: ...A S C I I C H A R A C T E R T A B L E S 106 PC Font Character Set EBCDIC Font Character Set...

Page 115: ...A S C I I C H A R A C T E R T A B L E S 107 PC Latin 2 Slavic Font Character Set OCR A Font Character Set...

Page 116: ...A S C I I C H A R A C T E R T A B L E S 108 OCR B Font Character Set ML Euro 858...

Page 117: ...109 ML 850...

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Page 119: ...cal Quality 65 cps Graphics Modes Speed up to 8 Wire Graphics 19 200 dps 8 Wire Fast Graphics 25 600 dps 9 Wire Graphics 21 600 dps 9 Wire Fast Graphics 28 800 dps Character Matrix Fast Draft 7x9 in 9...

Page 120: ...lity Multilingual Code Page 858 fast draft draft and letter quality Multilingual Code Page 850 fast draft draft and letter quality Character Spacing 5 6 6 7 7 5 8 4 8 6 10 12 13 3 15 16 7 17 1 and 20...

Page 121: ...tion sensing Paper edge sensing Page reprint Nonvolatile memory for ten form setups Parameters for each form include custom form name tractor path only in FormsPro 4503se automatic forms cutting only...

Page 122: ...g parameters Interface Menu for setting all I O parameters Option Menu for setting installing option parameters Test Menu and Security Menu for disabling changes to align print interface form and opti...

Page 123: ...Compliant Audible noise 65 dBA cooling fan automatically switch to low speed when not printing Operating Temperature 50 F to 95 F Relative Humidity 20 to 80 non condensing Physical Size 11 8 High x 26...

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Page 125: ...ting character which is used to control the configuration or operation of the printer character pitch The horizontal spacing of characters Measured in cpi cpi Characters per inch cps Characters per se...

Page 126: ...or line of serial matrix printers hexadecimal Base sixteen numbering system Digits are represented by the characters 0 through 9 and A through F interface Generally refers to the connection between th...

Page 127: ...method used for detecting errors within a single character transmitted or received via an interface reset Initialization of various operating parameters of the printer to the value or state assumed w...

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