Pantum PT14C1A Series, User Manual

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48
Software Failure
Problem Solution
The printer icon is not displayed in the
“Device and Printer” folder.
Reinstall the printer driver.
Ensure that the USB interface cable and the power cord are
properly connected.
The printer is in Ready mode but it will
not perform any print job. If the failure still exists after restarting the printer, please
reinstall the printer driver.
Make sure the network cable of USB cable is connected
correctly.
Failed to install the driver
Check whether the print spooler service is enabled.
Check the power supply and the connection of the printer.
The driver cannot be used if the IP
address of the printer has been
changed Modify the port IP address of the printer driver.
If the above method does not work, please reinstall the
printer driver.
It is recommended that a fixed IP address should be set to
the network printer.
In the DHCP network, it is recommended to bind the IP
address with the MAC address of the printer.
Error Message
Error Message Cause Measure
No Cartridge The toner cartridge is not installed correctly
or the toner cartridge is damaged. Install the toner cartridge correctly or
replace it with a new one.
Toner Low Any toner cartridge is running low on toner. Please prepare a corresponding new
toner cartridge.
Cartridge Err The printer does not support the toner
cartridge. Please replace the toner cartridge
supported by the printer.
Toner life end Toner has been used up. Replace the toner cartridge.
Feed Failure Paper is not installed correctly. Paper is
beyond the specification. Please install the paper correctly.
Paper jam in
printer Paper is not installed correctly. Please install the paper correctly.
Waste toner
bottle is nearly
full Waste toner bottle works under capacity. Please prepare a new waste toner
bottle.
Waste tone bottle
life ended Waste toner bottle is full. Please replace the waste toner
bottle.