Pantum PT14C1A Series User Manual Download Page 68

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Repetitive defects

• The toner cartridge
is damaged.

• It is recommended to replace
with the original toner cartridge.

•

Please contact Pantum Customer

Service.

Note:

•

The faults above can be mitigated by cleaning or replacing the cartridge. If the problem persists,

please contact the customer service center. See the Three Guarantees certificate for contact
details.

Summary of Contents for PT14C1A Series

Page 1: ...Color Laser Printer Pantum PT14C1A Series CP2100 Series...

Page 2: ...red trademarks of Mopria Alliance Inc in the United States and other countries Unauthorized use is strictly prohibited The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SI...

Page 3: ...the express warranty made in the product maintenance manual or service commitment Zhuhai Pantum Electronics Co Ltd does not make any express or implied warranty or guarantee to this User Guide includi...

Page 4: ...se do not randomly disassemble the printer Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure The printer...

Page 5: ...g the printer make sure the power is turned off Plugging and unplugging the power cord plug with a wet hand can result in an electric shock The fuser unit is hot when and after printing Touching the f...

Page 6: ...L INJURY To avoid the risk of fire or electrical shock use only the power cord provided with this product or the manufacturer s authorized replacement CAUTION POTENTIAL INJURY Do not use this product...

Page 7: ...kg then it requires two or more trained personnel to lift it safely CAUTION POTENTIAL INJURY When moving the printer follow these guidelines to avoid personal injury or printer damage Make sure that a...

Page 8: ...aused by using parts of other manufacturers For services or repairs other than those described in the user document please contact the Customer Service Center This product uses a printing process that...

Page 9: ...device which otherwise may result in fire or electric shock Take care not to spill liquids onto the equipment 12 Do not disassemble the equipment so as to avoid the risk of electric shock Necessary r...

Page 10: ...tent with the package list please go to the specified Aftersales Service Centre to solve the problem 24 Install this product in a place with the temperature between 10 C and 35 C and the relative humi...

Page 11: ...es with the protection requirements related to electromagnetic compatibility and safety of electrical device for use within a specific voltage range in the approximate and harmonized regulations of me...

Page 12: ...urpose feed tray 12 03 Driver installation and uninstallation 14 Driver Setup 14 One click Installation For Windows and macOS 14 Uninstall Driver 15 Method to uninstall driver under Windows 15 04 Wire...

Page 13: ...to another location 36 Transporting the printer 36 09 Troubleshooting 37 Avoiding jams 37 Correct loading of paper 37 Use recommended paper 38 Locate jammed paper 39 Cleaning Jammed Paper 40 Paper ja...

Page 14: ...rd exit For storing the printed paper 3 Multipurpose feed tray For placing media to be printed in multi purpose tray 4 Standard feed tray For placing the media for printing from the standard feed tray...

Page 15: ...Printer appearance may differ because of various models and functions so the schematic diagram is only for your reference 1 USB Interface For connecting product to computer with USB cable 2 Network In...

Page 16: ...y save toner key Short press Wi Fi button to turn on direct Wi Fi connection of the printer and automatically print out Mobile Device Wi Fi Connection Wizard page for models with Wi Fi function only L...

Page 17: ...s this button to wake it up Press and hold this button during printing to cancel the current print job When the printer is in ready state long press this button to print the information page 5 Power b...

Page 18: ...Toner is running out Light on Toner used up no toner cartridge detected or toner cartridge mismatched Functions of paper status indicator LED paper status indicator No Status indicators Status Status...

Page 19: ...box is full or not found 6 Orange indicator blinks When the printer is in a warning state the toner in cartridge runs low or the waste toner bottle is nearly full LED printer status indicator No Statu...

Page 20: ...Turn save toner state function and sleep mode 2 Green indicator blinks Wi Fi connecting None 3 Green indicator normally on Wi Fi connected Turn on save toner function Functions of power indicator No S...

Page 21: ...A4 A5 A6 Legal Letter JIS B5 ISO B5 Executive Folio Oficio Statement 16K 32K Big 16K Big 32K No 10 Env Monarch Env DL Env C5 Env C6 Env ZL Janpanese Postcard Yougata4 Younaga3 Nagagata3 Yougata2 Postc...

Page 22: ...the market can meet corresponding requirements Use wrinkled blistered or damaged label papers Envelope Envelopes should be loaded evenly Use only unsealed envelope paper Use wrinkled nicked stuck or d...

Page 23: ...setting up the printer turn the printer o and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer turn them o as well and unplug a...

Page 24: ...the printable side facing up Note For single sided printing load the paper with the printing side facing up and the header facing the inside of the tray Do not slide paper into the tray To avoid pape...

Page 25: ...12 4 Adjust the guide to match the size of the loaded paper 5 Insert the tray Install the multipurpose feed tray 1 Adjust the guide to match the size of the loaded paper...

Page 26: ...d the paper with the printable side facing up and the top edge going into the printer first For better printing effect it is recommended to use new undamaged paper 3 Feed the paper until its front edg...

Page 27: ...by Wi Fi Connection Connect printer via Wi Fi Configure Wi Fi and install driver via USB cable 1 Computer is already connected to router via Wi Fi Note Printers only support 2 4 GHz network when it is...

Page 28: ...because of multiple operating systems 1 Click the Start menu of computer and then click All programs 2 Click Pantum and then Click Pantum XXX Series Pantum XXX Series where XXX represents product mode...

Page 29: ...he IP address assigned by server automatically It may take server minutes to receive IP address under the influence of network environment You can check the IP address of printer by printing Network s...

Page 30: ...ess point via network cable Wi Fi Direct mode wireless client is connecting to a printer with Wi Fi function 1 Wireless network printer 2 Wireless client is directly connecting to a wireless network p...

Page 31: ...f wireless network setup tools 1 Take the wireless network setup tool in computer 1 Windows system Click the Start menu All programs Pantum Product name Wireless network setup tool 2 macOS system clic...

Page 32: ...o the network where the computer is connected to 3 Input the IP address of printer in the address bar of Web browser to visit the Web server imbedded in printer 4 Click Log in option input user name a...

Page 33: ...rinters select corresponding printerright click set print function in Printing preferences Some functions are as follows Functions Diagram Color Printing 1 Monocolor printing Collate Print Reverse Pri...

Page 34: ...lex printing A4 Letter Legal Folio Oficio Note Some paper media are not suitable for duplex printing and trying duplex printing may result in damage to the printer Duplex is not available for poster p...

Page 35: ...e following steps The information indicated on your computer screen may vary from operating system to operating system 1 Open the file you want to print Click the File menu in the upper left corner Se...

Page 36: ...taken as an example in the following steps The information indicated on your computer screen may vary from operating system to operating system 1 Open the file you want to print Click the File menu in...

Page 37: ...by referring to the printed color atlas 7 Click the OK Apply button in the bottom left corner to complete the printing setup Click Print to enable the Red Auto Enhancement printing feature Note Red en...

Page 38: ...installed via USB connection Windows 7 is taken as the example in the following operation The information on your computer screen may differ because of multiple operating systems 1 Enter the Start men...

Page 39: ...26 Note You can also set transfer print parameters through buttons on control panel...

Page 40: ...s please don t directly touch places labeled with high temperature warning in contact with internal components after opening the printer s front or rear Note Disconnect the printer before cleaning Ple...

Page 41: ...er handling is not covered by the printer warranty 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Remove the paper from the standard exit and feed tray 3 Remove any...

Page 42: ...caused will not be included in the scope of warranty of the printer Please place the toner cartridge in cool and dry places Please do not place the toner cartridge near ignition sources as the toner i...

Page 43: ...30 Replacing the toner cartridge Note If the tray is unfolded remove it before replacing the toner cartridge 1 Open the front cover and then push it down hard...

Page 44: ...31 2 Pull out the toner cartridge tray 3 Remove the used toner cartridge...

Page 45: ...ose the bottom of the toner cartridge to direct light Prolonged exposure to light may cause print quality problems Do not touch the bottom of the toner cartridge Otherwise it will affect the quality o...

Page 46: ...33 6 Insert the toner cartridge tray and then close the cover...

Page 47: ...Replacing the waste toner bottle 1 Remove the used waste toner bottle Note To avoid toner leakage keep the waste toner bottle upright 2 Unpack the new waste toner bottle 3 Insert a new waste toner bot...

Page 48: ...35 Replace the tray 1 Remove the used tray 2 Unpack the new tray 3 Insert a new tray...

Page 49: ...plug the power cord from the electrical outlet Disconnect all cords and cables from the printer If the printer has casters on its base then carefully move it to the new location Use caution when passi...

Page 50: ...rrectly loaded into the tray The interface cable between the printer and the computer is connected correctly The correct printer driver has been selected and installed properly The computer port is pr...

Page 51: ...mmended paper or special media Do not load paper that is wrinkled creased damp bent or curled Flex fan out and align the paper edges before loading Do not use paper that has been cut or trimmed by han...

Page 52: ...39 Locate jammed paper No Paper jam locations 1 Standard exit 2 Multipurpose feed tray 3 Standard feed tray 4 Rear cover...

Page 53: ...40 Cleaning Jammed Paper Paper jam in the automatic tray 1 Remove the tray 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Insert the tray...

Page 54: ...he inside of the printer might be hot To reduce the risk of injury by a hot component allow the surface to cool before touching it 5 Remove the jammed paper Note Make sure that all paper fragments are...

Page 55: ...42 The paper is jammed in the manual feed tray 1 Remove the standard feed tray and press the blue unlock button on the left 2 Pull out the jammed paper...

Page 56: ...43 3 Press and push up the metal plate to return it to its original position 4 Push the standard feed tray in...

Page 57: ...pen the front cover and then push it down hard 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Close the front cover Note If the problem still cannot be solved please c...

Page 58: ...1 Open the rear cover The inside of the printer might be hot To reduce the risk of injury by a hot component allow the surface to cool before touching it 2 Remove the jammed paper Note Make sure that...

Page 59: ...46 Fuser area...

Page 60: ...47 Below the fuser area Duplex unit 3 Close the cover...

Page 61: ...the network printer In the DHCP network it is recommended to bind the IP address with the MAC address of the printer Error Message Error Message Cause Measure No Cartridge The toner cartridge is not i...

Page 62: ...able Check the Windows printer settings to ensure that the print job has been sent to the correct port If the computer has more than one port make sure that the printer is connected to the correct por...

Page 63: ...ng on special print media use the manual tray Clean the paper path Clean the feed roller Print multipage feed Excessive static electricity on the print media The print media is damp and is sticking to...

Page 64: ...al wrapper before use Make the Full Calibration settings Ghost images The tray fails to load the media properly Toner cartridge is not installed properly Please load the paper correctly See Paper Feed...

Page 65: ...whether the Toner Save mode is enabled Make the Full Calibration settings Missing color Toner cartridge is not installed properly The developing unit of the missing color is not installed properly Pul...

Page 66: ...scanning maybe it is scanning exposure and the cover on the manuscript is not properly closed The scanner is damaged Pull out the toner cartridge tray remove the toner cartridge then insert the toner...

Page 67: ...g the scanner or the platen glass may be dirty Scanner Light bulb has smudges The scanner is damaged Keep the paper in its original wrapper before use Pull out the toner cartridge tray remove the tone...

Page 68: ...ace with the original toner cartridge Please contact Pantum Customer Service Note The faults above can be mitigated by cleaning or replacing the cartridge If the problem persists please contact the cu...

Page 69: ...e 47dB A Enter network standby time 1 minute Default automatic shutdown time for EU only 4 hours Power Consumption Network standby wireless 8 00W without wireless 2 00W Standby 12 00W Shutdown 0 15W T...

Page 70: ...te The above frequency bands are common frequency bands and different markets will restrict the use of certain frequency bands according to the country s regulatory requirements Maximum output power D...

Page 71: ...1...

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