Panasonic Toughbook CF-18 Series Reference Manual Download Page 131

Page: 131 / 147

131

Dealing with Problems (Advanced)

Cannot check the computer’s MAC
address

Check the computer’s MAC address using the following procedure:

Display [Command Prompt].
Select [start] - [All Programs] - [Accessories] - [Command Prompt].

Input [ipconfig /all], and press

Enter

Wireless LAN’s MAC address (only for models with wireless LAN):
Make a note of the 12-digit string of alphanumerics displayed on the
wireless LAN's "Physical Address" line. Then input [exit], and press

Enter

LAN’s MAC address:
Make a note of the 12-digit string of alphanumerics displayed on the
LAN's "Physical Address" line. Then input [exit], and press

Enter

The following phenomena occur

The LAN transmission speed slows
down dramatically

Wireless LAN connection drops out

page 137

Networking: General

Summary of Contents for Toughbook CF-18 Series

Page 1: ...1 Reference Manual Personal Computer Model No CF 18 Series Tablet PC We recommend that this Reference Manual be printed ...

Page 2: ... etc z The following drives may be described as CD DVD drive CD ROM drive DVD ROM drive CD R RW drive DVD ROM CD R RW drive DVD MULTI drive Illustrations and Terminology in this Reference Manual NOTE NOTE provides a useful fact or helpful information CAUTION CAUTION indicates a condition that may result in minor or moderate injury Enter This illustration means to press the Enter key Fn F5 This ill...

Page 3: ...el R GMA Driver for Mobile About Display Mode Internal LCD Notebook This computer s display External Display Monitor External display connected to this computer Simultaneous display Intel R Dual Display Clone To display the same screen on both the LCD and external display Extended Desktop To use both the internal LCD and the external display as an extended display domain You can drag a window from...

Page 4: ...1 Fn F2 and Fn F3 are operable in the Setup Utility z The key combinations below may not work while some applications are running The popup window may not be displayed depending on the state of the application you are using e g when Command Prompt is set to Full Screen Key Functions Popup Window Displayed after logging on to Windows Fn F1 Fn F2 LCD brightness control Fn F1 down Fn F2 up Pressing t...

Page 5: ...uch as an MPEG file is playing When the Extended Desktop is being utilized When a game such as pinball is displayed NOTE z This key combination does not work when Command Prompt is set to Full Screen z When switching to a different user with the Fast User Switching function this key operation may not work In this case log off all users and restart the computer z Simultaneous display cannot be used...

Page 6: ...lume control Fn F5 down Fn F6 up Pressing this key combination adjusts the volume of the internal speaker and headphone jack NOTE z This key combination cannot be used to adjust the volume of the warning beep or speakers connected to the USB port Fn F7 Forcing the standby function Pressing this key combination causes the current status of the computer to be saved to memory and puts the computer in...

Page 7: ...mple z In normal temperature mode Î page 42 z In high temperature mode Î page 42 When the battery pack is not inserted in the computer Fn F10 Forcing the hibernation function Pressing this key combination causes the current status of the computer to be saved to the hard disk and puts the computer the into the hibernation mode Î page 25 Key Functions Popup Window Displayed after logging on to Windo...

Page 8: ...nce Locked B Press another key for combination Lock released z To use Fn successively A Press Fn twice Locked B Press another key for combination Fn key remains locked until Fn is pressed once more B Notification This setting is only available when Use Fn key lock is checked Make sounds when Fn key is pressed 1 Notifies the user with a sound when Fn is locked or released Show status on screen Disp...

Page 9: ...y lock function also works with Fn and other keys e g Î Í aside from Fx 2 z Each user can select separate settings for whether or not to use the Hotkey settings 1 If MUTE is set you will not hear a beep 2 Fx indicates any function key from F1 to F10 ...

Page 10: ...e pressed Scroll lock functions differently depending on the application NumLk Numeric key This indicator lights green when NumLk is pressed This causes a portion of the keyboard to function as a numeric keypad The Enter key functions differently depending on the application Caps Lock This indicator lights green when Caps Lock is pressed Subsequent non shifted input is capitalized See A in the fig...

Page 11: ...ton again Button Functions Function Descriptions LCD brightness control down up Pressing these buttons adjusts the brightness of the LCD Î page 4 Input Panel Pressing this button turns Tablet PC Input Panel on or off For detailed information refer to Windows help This button will not work on the Welcome screen Enter Same operations as when Enter is pressed Rotation Pressing this button rotates the...

Page 12: ...nd Pen Settings Tablet Buttons 2 Select the tablet button you want to change and select Change 3 Select the function to be assigned to the button from the Action list z When you select Press a key or key combination select the keys box and press the key or the key combination you want to use Fn cannot be used z When you select Launch an application select Browse to set an application to launch 4 S...

Page 13: ...he Cursor Move the tip of your finger lightly over the work surface Tapping Clicking tapping or clicking z To right click click with the right button Double Tapping Double Clicking double tapping or double clicking Dragging Two quick taps but on the second tap leaving your finger down applying pressure and moving it on the work surface or While holding down the button moving your finger on the wor...

Page 14: ...l with additional functions e g wheel function is connected a part or all of the additional functions may fail to operate To use these additional functions perform the operation below When the operation below is performed a part or all of the touch pad functions cannot be used If you are using a USB mouse the following operation is unnecessary 1 Select start Control Panel Performance and Maintenan...

Page 15: ... Replicator B Connect the external mouse or trackball to the port replicator C Turn the computer on and run the Setup Utility Î page 102 D In Main menu set Touch Pad to Disable E Close the Setup Utility by pressing F10 At the confirmation message select Yes F Log on to Windows with the administrator authority G If the message Completing the Found New Hardware Wizard is displayed select Finish It m...

Page 16: ...press Del to delete it C If the confirmation message is displayed select OK D If the display asks you to restart Windows select No E Power off your computer Operating Instructions Starting Up Shutting Down and remove the external mouse or trackball F Turn the power on and run the Setup Utility Î page 102 G In Main menu set Touch Pad to Enable H Close the Setup Utility by pressing F10 At the confir...

Page 17: ...h sharp pointed objects e g nails or hard objects that can leave marks e g pencils and ball point pens z Try to avoid having any harmful substances such as oil come in contact with the touch pad The cursor may not work properly in such cases z When the touch pad becomes dirty Wipe to remove dirt by using a dry soft cloth such as gauze or a soft cloth first applied with detergent diluted with water...

Page 18: ...d The following explanation gives one example for the default settings The operation settings can be changed Î page 20 Functions Operation Moving the cursor The cursor is moved to the location pointed by the pen Clicking One tap Double clicking Two quick taps Dragging Touch and hold the object i e file or icon move the pen on the surface dragging the object to the desired location then release the...

Page 19: ... is made to the display resolution or the cursor can not be pointed correctly with the pen be sure to perform Calibration Î page 20 z The digitizer function can not be used in the Setup Utility or when using the full screen in Command Prompt NOTE z You can move the cursor by bringing the pen close to the screen without actually touching the screen s surface z For information on how to use the pen ...

Page 20: ...on Define the calibration setup Use when the cursor can not be pointed correctly with the pen Calibration must be performed when the display resolution has been changed When you perform the calibration hold the pen at the same angle as you would when actually using it Perform the calibration separately for Landscape and Portrait Î page 22 2 Make necessary changes and select OK NOTE z Rotates the d...

Page 21: ...he following where strong electrical fields or magnetic fields occur Near AM radio base station or relay station antennas Near some CRT displays that generate strong electromagnetic field noise Even if the digitizer does malfunction it will return to normal operations when the computer is no longer in close proximity to the locations described above z The pen has a built in pressure sensor to dete...

Page 22: ...els you can rotate the display to Primary Landscape and Secondary Landscape only z While the display is rotated Do not use the Extended Desktop The touch pad or the digitizer may fail to operate properly Do not set the display resolution larger than the resolution of the internal LCD If you exit Windows the next time Windows is started up the operation of the touch pad will not match the display a...

Page 23: ...hange the settings A In the following cases the display is automatically set to the default angle z When switching from Laptop mode to Tablet mode or vice versa Operating Instructions Operating in Tablet Mode z When Windows is started up z When another user logs on with the Fast User Switching function 3 Select OK NOTE z You can set the order of display rotation positions in the following menu sta...

Page 24: ...ill not match the display angle when the display is rotated The setting of the display rotation see above will not be effective z In the default mode the Display Rotation Tool will start up when Windows starts up z To restart the tool after exiting Select start All Programs Panasonic Display Rotation Tool Exiting the Tool ...

Page 25: ... that hibernation mode be used instead of the standby mode in order to maintain data z If the standby or hibernation function is used repeatedly the computer may not work properly To stabilize computer operations shut down Windows on a regular basis about once a week without using the standby or hibernation function Use any of the following methods to enter the standby or hibernation mode To use t...

Page 26: ...o save all data z When a file in an external device such as an external CD DVD drive hard disk or ATA card is opened close the file z Even when a password has been set in the Setup Utility Enter Password does not appear when the computer resumes from the standby or hibernation mode If you want to use the security function when using the standby or hibernation mode use the Windows password as follo...

Page 27: ...blinks green Hibernation mode until the power indicator goes off z Avoid the following Using the keyboard touch pad digitizer tablet buttons or power switch Using external mouse or other peripheral devices Connecting or disconnecting the AC adaptor Closing or opening the display z It may take one or two minutes to enter the standby or hibernation mode In standby or hibernation mode z Do not insert...

Page 28: ...d hold it for more than four seconds the computer will emit a second beep 1 then power off Data not previously saved will be lost Even when When I press the power button on my computer is set to Shut down with start Control Panel Performance and Maintenance Power Options Advanced if you slide the power switch for more than four seconds and do not release it a second beep 1 will sound and the power...

Page 29: ...t the computer may not enter the standby or hibernation mode CAUTION z Until resuming is complete requires about 15 seconds or 60 seconds if connected to a network after the display returns avoid the following Using the keyboard except for password input touch pad digitizer tablet buttons or power switch Using external mouse or other peripheral devices Connecting or disconnecting the AC adaptor Cl...

Page 30: ...of my portable computer Î page 28 you can resume operation using the following procedure 1 Open the display Even if the display is closed after the computer has entered either the standby or hibernation mode operation will resume when the display is opened This function will not work in Tablet mode If the computer does not resume when the display is opened slide the power switch ...

Page 31: ...elect Set Supervisor Password and press Enter Situation Function to use You do not want the settings in the Setup Utility to be changed z Supervisor Password see below z User Password Î page 33 1 You do not want your computer to be used without permission z Password on boot Î page 34 1 z SD Memory Card Security Function Î page 57 You do not want data stored on the hard disk to be read or data to b...

Page 32: ...assword If your Supervisor Password is forgotten you will be unable to use your computer Contact Panasonic Technical Support z When running the Setup Utility do not leave your computer even for a short time as the possibility exists for the password to be set changed by another person NOTE z Your password will not be displayed on the screen z Up to 32 alphanumeric characters including spaces can b...

Page 33: ...ess Enter 5 Enter your password at Enter New Password and press Enter z To disable the User Password Press only Enter 6 Re enter your password at Confirm New Password and press Enter z To disable the User Password Press only Enter 7 At Setup Notice press Enter 8 Press F10 and select Yes then press Enter CAUTION z Do not forget your password If a password is forgotten you will be unable to use your...

Page 34: ...Ï and Ð select User Password Protection and press Enter C Using either Ï or Ð select Protected and press Enter When Password on boot is set to Enable it is impossible to start the computer without the password NOTE z Set the Supervisor Password if you have not done so Î page 31 z When starting up the Setup Utility the password input screen will be displayed if a Supervisor Password or User Passwor...

Page 35: ...e it is impossible to read write data from to the hard disk when the hard disk is inserted in a different computer When the hard disk is returned to the original computer you can read and write data as before In this case however make the settings in the Setup Utility exactly the same as they were before the hard disk was removed It is possible to set the Hard Disk Lock even if Password on boot is...

Page 36: ... Í select Security 3 Using either Ï or Ð select Hard Disk Lock and press Enter 4 Select Enable or Disable z To enable the Hard Disk Lock Select Enable and press Enter At Caution press Enter z To disable the Hard Disk Lock Select Disable and press Enter 5 Press F10 and select Yes then press Enter CAUTION z To change your hard disk drive Contact Panasonic Technical Support Before changing the hard d...

Page 37: ... AC adaptor with you before leaving your home or office Purchasing a spare battery CF VZSU30BU is highly recommended POINT 4 Always watch your battery level Power Saving Methods z Change Power Schemes Select start Control Panel Performance and Maintenance Power Options and then set Power schemes to Max Battery Power consumption can also be minimized with detailed settings for example by reducing t...

Page 38: ...the Maximum Battery side by following the procedure below A Select start Control Panel and from the See Also area select Other Control Panel Options B Select Intel R GMA Driver for Mobile Devices C Select Power Schemes Settings D Add a check mark for Intel R Display Power Saving Technology and then set Power Schemes Settings to the Maximum Battery side E Select OK We recommend not adding a check m...

Page 39: ...39 Computing on the Road Select Important Battery Tips in start All Programs Panasonic On Line Manuals ...

Page 40: ...ou remove it the power will be turned off forcibly Red The battery level is very low the charge is approx 9 or less Connect the AC adaptor You can use the computer when the battery indicator light is orange If you do not have an AC adaptor save your data and power off your computer After replacing the battery pack with a fully charged one turn your computer on Blinking red 1 Battery pack or chargi...

Page 41: ...example normal temperature mode Î page 42 high temperature mode Î page 42 Blinking orange 1 Battery cannot be recharged temporarily because the internal temperature of the battery pack is outside of the acceptable temperature range for recharging Once the allowable range requirement is satisfied charging begins automatically Your computer can be used normally in this state Blinking green and orang...

Page 42: ...he value that is displayed on the taskbar icon and Power Meter in Power Options Properties This is not a malfunction About High Temperature Mode This computer has a high temperature mode function that prevents the deterioration of the battery in high temperature environments or when using the fully charged battery pack for a long period of time To use the high temperature mode function set Environ...

Page 43: ...charged or fully charged z In the Auto mode Once the computer has automatically switched from the normal temperature mode to the high temperature mode the computer will not switch back to the normal tempera ture mode until the battery has been used and recharged to a total charge level of about five times as much as that of the fully charged state This is to prevent the deterioration of the batter...

Page 44: ...e z Connect the AC adaptor immediately If you do not have the AC adaptor with you exit any programs currently running then exit Windows and confirm that the power indicator is off z If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again z Connect the AC adaptor then charge the battery z If you have a fully charged spare battery turn off t...

Page 45: ...e battery pack be fully charged charged to 100 then fully discharged This procedure should be performed once after you purchase the computer As you use the battery pack over a long period of time the remaining capacity display may become inaccurate due to aging of the battery pack and other factors The following procedure should be performed again NOTE z Perform the following procedure in a temper...

Page 46: ...e it was last performed In a case like this do not perform Battery Recalibration C The display will ask you to shut down Windows Select Yes Battery Recalibration will begin After the battery pack is fully charged discharging begins When the discharging is completed the power automatically goes off When Battery Recalibration is completed charging begins NOTE z Battery Recalibration can also be perf...

Page 47: ... z The battery pack is not charged when it is first purchased Be sure to charge it before using it for the first time When the AC adaptor is connected to the computer charging begins automatically z Use only the specified battery pack CF VZSU30BU with your computer z In the standby mode do not remove change the battery pack Removing the pack in the standby mode will erase your data and may damage ...

Page 48: ...ttery pack A Slide the battery pack inward until it is firmly in place B Close the cover until it clicks into place C Lock the cover by sliding the latch to the left CAUTION z Be sure to insert the battery pack as illustrated z Confirm that the latch lock is correctly in place If you carry your computer without the latch lock in place the battery pack may fall out B A C ...

Page 49: ...en both a Type I card and a Type II card will not work at the same time z ZV card SRAM card FLASH ROM card except for an ATA interface and card requiring 12V are not supported z With the repeated insertion removal of a PC Card the computer may no longer recognize the PC Card depending on the type of card In such cases restart the computer z When inserting one more CardBus type card with one alread...

Page 50: ...ch card on how to insert the card CAUTION z When using a PC Card to connect a peripheral device SCSI IEEE 1394 etc install the devices by following procedure below one example A Connect the peripheral device to the card B Turn the device on C Slide the card in until it snaps into place z When inserting a card do not force the card in if difficulty is encountered Depending on the shape of the card ...

Page 51: ...C Card or device connected to the PC Card such as when a SCSI card is used to connect an external hard disk to the computer In such cases turn off the power from start menu then remove the card 1 Disable the card function A Double click on the taskbar B Select the PC Card then select Stop C Follow the on screen instructions This step is not necessary under the following conditions z When removing ...

Page 52: ...52 PC Cards 5 Lock the cover by sliding the latch to the left NOTE z If the button is sticking out press it back to its original position ...

Page 53: ...from our web site Address http panasonic jp support audio sd download sd_formatter_e html z When using the SD Memory Card with other peripheral devices format the SD Memory Card using the peripheral device For details refer to the instruction manual for that device Data transfer rate z The transfer rate using the SD Memory Card slot on this computer is 8 MB per second 1 The transfer rate is 8 MB p...

Page 54: ...s direct or indirect z Set the write protect switch A to the LOCK position Unlock the switch when you want to record checkout edit or save data z When removing the SD Memory Card be sure to follow the procedure Î page 56 described in this manual Do not remove the card or turn off the computer in the following cases If you do so data stored in the card may be damaged or it may not be possible to pr...

Page 55: ...hout releasing it open the cover B as illustrated 3 Insert the SD Memory Card firmly with the label side facing up and with the cut corner in front CAUTION z Make sure you insert the card in the proper direction If the card is inserted in the wrong direction the card or slot may be damaged Inserting Removing the SD Memory Card ...

Page 56: ... 2 Disable the card function A Double click on the taskbar B Select Secure Digital Storage Device then select Stop C Follow the on screen instructions This step is not necessary when removing the card after the computer is turned off 3 When you press the card it will come out of the slot a little bit Now pull it all the way out z If you try to force the card out of the slot while it is locked in p...

Page 57: ...formation on how to set the user and the password refer to the Windows Help CAUTION z When handling an SD Memory Card with the security function configured Be careful not to lose the card When stepping away from the computer do not leave the card in the slot NOTE z Use the formatted SD Memory Card Î page 53 z This security function only works in the SD Memory Card slot It does not work in devices ...

Page 58: ... the same logon user and password as those on the SD Mem ory Card Configuration SD Card Setup 1 Log on to Windows with the administrator authority 2 Insert the SD Memory Card in the SD Memory Card slot When Secure Digital storage device D appears select Take no action then select OK 3 Start the SD Card Setup program Select start All Programs Panasonic SD Card Setup z If an SD Memory Card has not b...

Page 59: ...d Setup Î page 109 6 Make the settings according to the case to be used z To use when starting the computer An SD Memory Card will be registered with the computer Up to two cards can be registered To register the second card Î page 61 A Add the check mark for Use when starting computer B and select Next B Select Restart the computer after entering settings then select Finish C Enter the Supervisor...

Page 60: ...ot add the check mark for Do not check the user name factory setting the user name will be registered on the SD Memory Card after confirming whether or not the input user name has been set on this computer When you add the check mark for Do not check the user name any user name will be registered on the SD Memory Card For example if different user names have been set on multiple computers as in th...

Page 61: ...et was selected as the setting method Insert the SD Memory Card The card may be removed after logging on to Windows Î page 56 Change the Settings Configure another SD Memory Card z When you want to change the configuration perform the following procedure z When startup is to be enabled using another SD Memory Card To use when starting the computer Up to two SD Memory Cards can be registered to the...

Page 62: ...puter again Î page 64 z Use the SD card when logging on to Windows If you add the check mark The SD Memory Card can be used when logging on to Windows If you remove the check mark You will not be able to log on to Windows by inserting an SD Memory Card with a set password The setting method is set separately for each computer Different SD Memory Cards may not use different setting methods on the s...

Page 63: ... Use when logging on to Windows 3 Select OK Operation differs depending on the setting z If you add the check mark for Use the SD card when starting the computer Step C of To use when starting the computer in Step 6 Î page 59 z If you remove the check mark for Use the SD card when starting the computer A Enter the password and select OK B At the confirmation message The SD card information registe...

Page 64: ...word Even if Leave set is selected do not leave the card in the SD Memory Card slot when stepping away from the computer If you have lost an SD Memory Card which had been configured with the security function Perform the following procedure to ensure that the card you have lost will not be used without authorization when starting the computer or when logging on to Windows z If the card has been us...

Page 65: ... human body has adversely affected such modules When inserting or removing a RAM module do not touch the terminals or internal components insert objects other than the module or allow foreign particles to enter Doing so has been known to cause damage fire or electric shock CAUTION z If the RAM module is difficult to insert or difficult to press down do not force it Check once more to ensure that t...

Page 66: ... angle B Press the module down until the right and left hooks lock into place z Removing the RAM module A Gently open the left and right hooks F The RAM module will be raised at an angle B Gently remove the RAM module from the slot 4 Put the cover back in place A Insert the cover at an angle then fit it into place B Fasten the screw 5 Insert the battery pack Î page 47 ...

Page 67: ...n closing the cover NOTE z If the RAM module is recognized correctly the total size of the main unit memory and RAM module memory is displayed on the Information menu of the Setup Utility Î page 106 If the RAM module is not recognized power off the computer and insert it again ...

Page 68: ...e or microphone etc The port replicator connects to the expansion bus connector A at the bottom of your com puter For more detailed information refer to the Operating Instructions of the port replicator CAUTION z Hot Warm Docking and Hot Warm Undocking are not possible with the port replicator About the driver The driver for this port replicator is already installed in this computer Do not install...

Page 69: ...rol Panel and from the See Also area select Other Control Panel Options B Select Intel R GMA Driver for Mobile Devices C Select the display destination and then select Apply When the screen is displayed to an external display Monitor When the screen is displayed to the internal LCD Notebook When the screen is displayed to a simultaneous display Intel R Dual Display Clone When Extended Desktop mode...

Page 70: ... values z When the computer is set to display on both the internal LCD and the external display MPEG files and other video files may not be played back smoothly z When connecting a monitor that does not conform to the Plug Play standards Either select the correct external display driver using in the following menu Or use the driver disc that was supplied with your monitor start Control Panel Appea...

Page 71: ...estination by pressing Fn F3 z Do not change this setting using other procedures The window may not be displayed properly NOTE z There are some applications that cannot be used in the Extended Desktop z When the button to maximize a window is pressed one of the displays will show the maximized display z A window that has been maximized cannot be moved to the other display z Do not use the display ...

Page 72: ...he position of the extended display to the condition before the change Move the application to the internal LCD and then correct the position of the extended display When there is no display after the Extended Desktop is disabled The application running is being displayed in the external display Set the Extended Desktop again move the application from the external display to the internal LCD and t...

Page 73: ...s of Control Panel z An error may occur when resuming from the standby or hibernation mode In such cases change the mouse pointer to the standard pointer with the following procedure A Display Mouse Properties Select start Control Panel Printers and Other Hardware Mouse B Select Pointers C Select None in Scheme then select OK ...

Page 74: ...ed or removed without turning off the computer s power z When a USB device is connected there are cases the standby or hibernation function will not operate in a normal manner due to the USB device In addition a USB device may have to be removed temporarily and the computer restarted in cases where the computer is unable to start up properly z Some devices will not operate when connected to a USB ...

Page 75: ...ry power z After connecting the USB device to one port and installing the driver it may be necessary to reinstall the driver when the device is connected to the other port Removing USB devices CAUTION z Do not remove a USB device while your computer is in the standby or hibernation mode z Save important data and close each application 1 Disable the device function A Double click on the taskbar B S...

Page 76: ... disk to a magnetic field Storing the disk in locations prone to high temperatures low pitched noise dampness or dust Applying more than one label on the disk z Confirm the contents of a floppy disk before formatting it Confirm that no important data is on the floppy disk because all data on the floppy disk will be erased z Use the write protect tab A This is a must for preserving important data T...

Page 77: ...Hardware Phone and Modem Options Dialing Rules then select the location from which you will be dialing in Country region B Input the necessary information items such as the area code dialing rules etc select OK then select OK NOTE z Do not enter either the standby or hibernation mode during communications z To remove the cable pull out while pressing down on the tab z Modem on Hold function The mo...

Page 78: ...computer out of standby then select OK CAUTION z When using this function it is recommended that the AC adaptor be connected to the computer z Concerning the setting for System standby 1 Consider the approximate communication time and then set System standby If the time set for System standby elapses during communications the communication may be cut off If Never is set the computer will not enter...

Page 79: ... work when the computer is off or is in hibernation mode z After operations are resumed from standby mode the screen remains dark The former screen display will be restored when the keyboard touch pad digitizer or tab let button is used z The computer cannot resume if a telephone is connected to the line of a modem e g a PC Card modem other than the internal modem ...

Page 80: ...ect the LAN port A and the network system server HUB etc using a LAN cable 3 Turn on the computer CAUTION z Do not use the standby or hibernation functions during communications except when the Wake Up from LAN function is in use as this may cause an error in data transmission or reception The timeout function may engage even during data transmissions causing the computer to automatically go into ...

Page 81: ...have a network environment that accommodates Wake up from LAN Enabling the Wake up from LAN Function A Select Device Manager in start Control Panel Performance and Maintenance System Hardware B Select the internal network adaptor from Network adapters C Select Power Management add the check mark for Allow the computer to turn off this device to save power and Allow this device to bring the compute...

Page 82: ...sumed from standby mode the screen remains dark The former screen display will be restored when the keyboard touch pad digitizer or tab let button is used z The computer may start up if accessed by another computer on the network The following procedure can be used to prevent startup due to unintentional access by a computer A Select start Control Panel Performance and Maintenance System Hardware ...

Page 83: ...munication is performed through the wireless LAN antenna A Do not block the antenna area with your hand or otherwise interfere with the passage of the radio signals z Do not use the Fast User Switching function The wireless LAN cannot be used NOTE z The communication speeds and distances differ depending on the devices that support the wireless LAN the installation environment and other ambient co...

Page 84: ...intend to use the computer in the environments described above turn off the wireless LAN Î page 85 To prevent theft of data or unauthorized access to the hard disk via a wireless LAN z When using the wireless LAN function there is a danger that data may be stolen from the hard disk or that shared files may be accessed If you plan to use wireless LAN functions we recommend that you do so only after...

Page 85: ...ess LAN turn the wireless LAN on at the time of purchase the wireless LAN is set to Wireless Off 1 Double click when the wireless LAN is on or when the wireless LAN is off on the taskbar or select start All Programs Intel PROSet Wireless Intel PROSet Wireless 2 Select T and select Wireless On or Wireless Off Turning On Off for the Wireless LAN Function ...

Page 86: ...dure 1 Double click on the taskbar to display Intel PROSet Wireless screen When or is displayed The wireless LAN is on Skip step 2 2 Select T and select Wireless On 3 Select Add in Profiles 4 Enter the profile name and Wireless network name SSID and make other necessary changes then select Next 5 Make necessary changes and select OK z For security we recommend that you enable encryption For inform...

Page 87: ...he profile and then select Connect NOTE z If is displayed the computer is connecting to an access point Wait for a moment If is displayed for a longer time perform the following procedure A Display Intel PROSet Wireless screen Î page 86 B Select again a profile name you want to connect and select Connect 7 Select Close NOTE z For more information about how to use the Intel PROSet Wireless Software...

Page 88: ...LAN Switch are as follows z Turning wireless LAN on off by using the Wireless LAN Switch icon or on the taskbar Î page 90 z Enabling disabling 802 11a Î page 89 The above settings can be set separately Installing If you have installed the Wireless Switch Utility uninstall it beforehand 1 Log on to Windows with the administrator authority 2 Close all applications 3 Select start Run input c util wla...

Page 89: ...con or indicates whether the wireless LAN is on or off The icon will not change even when 802 11a is enabled or disabled z If 802 11a is enabled or disabled while the computer is connected to an 802 11b g access point the connection to the access point will be temporarily interrupted z In addition to using the Wireless LAN Switch you can also change the setting of the wireless LAN standard Wireles...

Page 90: ...e between two computers using the wireless LAN and without using an access point make the following settings on each computer z Set the network to be accessed as Device to device Ad hoc z Set the network names to the same name z Set the network authentication to the same authentication When using encryption set the same encryption and the same network key on both computers Settings in Device Manag...

Page 91: ... Object Push Profile Client and Server Personal Area Network Profile Group and User Serial Port Profile Dev A and Dev B Bluetooth ID B01872 is used for the protocol stacks of L2CAP and above CAUTION z Communications are conducted via a Bluetooth antenna A Do not do anything to block the radio waves for example by obstructing the antenna segment with your hand NOTE z Communication speeds and distan...

Page 92: ...Î page 94 Using the Bluetooth Switch Turning Bluetooth On Off z To turn Bluetooth off Select on the taskbar and select Disable Bluetooth turns z To turn Bluetooth back on Select and select Enable Bluetooth If you have uninstalled the Bluetooth Switch You can reinstall it by following the step below If you have installed the Wireless Switch Utility uninstall it beforehand 1 Select start Run input c...

Page 93: ...93 Only for models with Bluetooth Bluetooth z Select start All Programs Bluetooth User s Guide How to access the Online Manual ...

Page 94: ... on the taskbar Î page 96 z Enabling Disabling 802 11a Î page 95 The above settings can be set separately Only for models with Bluetooth z Turning Bluetooth on off by using Fn F8 or the Wireless Switch Utility icon or on the taskbar Î page 96 NOTE z Fn F8 cannot be used until Windows startup is complete during Setup Utility etc Installing If either the Wireless LAN Switch and or Bluetooth Switch h...

Page 95: ...hat Wireless LAN is set to Enable in the Setup Utility Enabling Disabling 802 11a 1 Select the Wireless Switch Utility icon or on the taskbar 2 To enable 802 11a A Select 802 11a Enabled To disable 802 11a A Select 802 11a Disabled z To use 802 11a turn wireless LAN on z The Wireless Switch Utility icon or indicates whether the wireless LAN and Bluetooth are on or off The icon will not change even...

Page 96: ...f wireless LAN by following the procedure below A Select the Wireless Switch Utility icon or on the taskbar B Select Wireless LAN ON or Wireless LAN OFF For models with Bluetooth and without wireless LAN Turning On Off Bluetooth 1 Press Fn F8 is displayed in the middle of the screen when Bluetooth is turned on is displayed in the middle of the screen when Bluetooth is turned off NOTE z You can als...

Page 97: ...elect the Wireless Switch Utility icon or on the taskbar and select Settings The screen shown at left is displayed B Selects the device for which to turn the device status on off each time with the dialog box Pressing Fn F8 displays the screen A in step 1 C Turns on off the following device Pressing Fn F8 turns on off devices without displaying the screen A in step 1 For example when Wireless LAN ...

Page 98: ...following the procedure below A Select the Wireless Switch Utility icon or on the taskbar B Select Wireless LAN ON Wireless LAN OFF Bluetooth ON or Bluetooth OFF Check status of the wireless LAN 802 11a and Bluetooth 1 Put the cursor over the Wireless Switch Utility icon or Status of the wireless LAN 802 11a and Bluetooth will be displayed ...

Page 99: ...hard disk drive z Be careful when changing the hard disk drive The hard disk drive is extremely sensitive to shock In addition static electricity could later affect some internal components 1 Power off your computer Operating Instructions Starting Up Shutting Down z Do not connect or disconnect devices while the computer is in the standby or hibernation mode z Disconnect the AC adaptor 2 Remove th...

Page 100: ...ide the hard disk drive inward until it is firmly in place B Close the cover until it clicks into place C Lock the cover by sliding the latch to the left 4 Insert the battery pack Î page 47 CAUTION z Be sure to insert the hard disk drive as illustrated z Confirm that the latch lock is correctly in place If you carry your computer without the latch lock in place the hard disk drive may fall out B A...

Page 101: ...k Drive NOTE z Whether the hard disk is properly recognized or not can be confirmed in Information menu of the Setup Utility Î page 106 If the hard disk is not recognized power off the computer and insert it again ...

Page 102: ...p Utility When inputting the User Password z On the Advanced and the Boot menu You can view the settings but cannot change it z On the Security menu Clear registered SD card Set Supervisor Password Hard Disk Lock and Enable Embedded Security Chip TPM will not be displayed Execute Disable Bit Capability Password on boot SD Startup SD Setting Method Setup Utility Prompt Boot First Menu and User Pass...

Page 103: ...g a password is not necessary When the Setup Utility is started up The password becomes necessary This alternative can prevent the contents of the Setup Utility from being changed z If you fail to press F2 at the right moment the Setup Utility will not start up In this case let the computer fully boot up and then perform a shutdown or restart from Windows z To close the Setup Utility A Press Esc B...

Page 104: ...ou can choose the desired item by pressing Ï and Ð The color of the selected item will change C You can display the submenu by pressing Enter on the item shown in reverse display D When the submenu is displayed you can select items by pressing Ï and Ð E The keys that can be used for settings are displayed in the Setup Utility screen Î page 105 ...

Page 105: ...keys when the Information Main Advanced Security Boot or Exit menu is selected z F5 Select previous item Use this key when changing setting values z F6 Select next item Use this key when changing setting values z Enter To display the submenu of each item Use this key after selecting the item by using Ï or Ð Close the submenu by using Esc z F9 To set default settings except the password System Time...

Page 106: ...not be selected or changed Main Menu An underline indicates the factory default settings System Time Time is shown in 24 hr style Tab can be used to move hour minute second Numerical values can be input directly from the keyboard or adjusted using F5 and F6 xx xx xx System Date Date is shown in order of Month Day Year Tab can be used to move Month Day Year Numerical values can be input directly fr...

Page 107: ...menu start Control Panel Other Control Panel Options Intel R GMA Driver for Mobile Devices External Monitor Internal LCD Display Expansion Select whether to have the display expanded when not using the native screen resolution Disable Enable Environment Î page 42 Normal Temperature High Temperature Auto Current Status This item is displayed only when Environment is set to Auto Depending on the bat...

Page 108: ...t Disable This does not work for the external modem Disable Enable LAN Select whether to use the internal LAN function Enable or not Disable This does not work for the external LAN card Disable Enable Wireless LAN 1 Select whether to use the internal wireless LAN function Enable or not Disable This does not work for the external wireless LAN card Disable Enable Legacy USB Support Select whether to...

Page 109: ...Capability is set to Enable it means that this computer supports hardware based Data Execution Prevention DEP It should usually be set to Enable DEP is a set of hardware and software technologies that perform additional checks on memory to help prevent malicious code from running on a system Disable Enable Password on boot Select whether you will need to input Enable or not Disable the Supervisor ...

Page 110: ...without the Supervisor Password being set Disable Enable User Password Protection Select whether to permit changing the User Password Protected or not No Protection No Protection Protected Set User Password Set User Password when multiple users use this computer etc For example when the system administrator sets Supervisor Password and User Password and lets other users know only the User Password...

Page 111: ...vice with Ï and Ð and then press F5 Excluded from boot order z The devices under Excluded from boot order cannot be booted NOTE z To move a device from Excluded from boot order to Boot priority order and vice versa select the device with Ï and Ð and then press X However even if the device is in Boot priority order the device connected to the USB port cannot be booted when Legacy USB Support is set...

Page 112: ...ll be returned to its default value z Boot Menu The device for starting up the operating system can also be selected during computer start up After the computer is turned on and Esc is pressed at Panasonic boot screen Boot Menu the device selection screen will appear When the setting of Boot menu is changed the selection screen display will also change Boot Menu is displayed only when Boot First M...

Page 113: ... the User Password Set the Setup Utility to the default settings Load Previous Values Load previous values from CMOS for all Setup items Save Current Values Save your changes to CMOS Hard Disk Backup Restore This item is displayed only when a backup area is created on the hard disk Backup data to a backup area in the hard disk Also restore backed up data to the original hard disk Before executing ...

Page 114: ... Be sure to close the communications software before using the power saving function When using the computer in a network environment we recommend that you set System standby and System hibernates to Never using the following procedure Select start Control Panel Performance and Maintenance Power Options Power Schemes The Windows files are contained in the following folders c windows docs c windows...

Page 115: ...ic The screen shown at left is displayed When you select an item detailed information on that item will be displayed Displayed information can be saved to a text file txt Run the DMI Viewer and display the information you wish to save 1 Select save method z To save the item that is displayed Select Save Selected Data from File menu z To save all items Select Save All Data from File menu 2 Select t...

Page 116: ...ings Normal Size is set 1 Some characters in homepages and HTML e mails may not be magnified NOTE z Icon Enlarger will not start up if the display resolution is set lower than 1024 x 768 dots z When magnifying screen a part of the menu or other screen elements may become hidden In this case overlay the cursor to display pop ups scroll the screen or use other functions to display the hidden element...

Page 117: ...lity 1 Select start All Programs Panasonic Loupe Utility z If you want to run Loupe Utility automatically when starting Windows next time Add the check mark for Register in Startup You can change the settings later for whether or not to register at startup z If you do not want to display the confirmation screen when running Loupe Utility next time Add the check mark for In the future do not show t...

Page 118: ...ll be hidden Selecting outside the enlarged display window or right clicking while pressing Alt again will hide the enlarged display window too C Changing the size If you drag this part you can enlarge downsize the enlarged display window The enlarged downsized size will differ depending on the display resolution NOTE z Loupe Utility displays the screen at the moment of the display enlargement e g...

Page 119: ...lect a combination of Alt Ctrl and Shift Multiple keys can be combined for example Alt Ctrl C C Select either Right click or Left Click to use in combination with the key s selected in B above D z When using the keyboard A Select Keyboard A B Select the text box E and then press the key used for the shortcut e g Alt Z Alt Ctrl Z etc Changing the window shape Select Circular F or Rectangular H Star...

Page 120: ...120 Loupe Utility To enlarge the display z Right click on the taskbar and then select 2x enlargement or 3x enlargement ...

Page 121: ...the appropriate values as needed Î page 102 z If the problem persists the internal clock battery may need to be replaced Contact Panasonic Technical Support 0271 Check date and time settings The date and time setting are incorrect z Run the Setup Utility and set the date and time correctly Î page 106 z If the problem persists the internal clock battery may need to be replaced Contact Panasonic Tec...

Page 122: ...the hard disk is recognized perform the reinstallation procedure If not contact Panasonic Technical Support z If a device is connected to the USB port disconnect the device or run the Setup Utility and set Legacy USB Support in Advanced menu to Disable Î page 108 Extended RAM Module Failed z If the extended RAM module has not been inserted properly or if an extended RAM module other than one match...

Page 123: ...21 Windows startup or an operation is extremely slow z Press F9 in the Setup Utility Î page 102 This will restore the Setup Utility s settings to their default values except the password settings Then the Setup Utility must be run once again for you to input the appropriate operating environment settings The processing speed depends on the application software used so this operation may not cause ...

Page 124: ...essage s instructions and set the password again by using the password reset disk If you have not created a password reset disk after reinstalling setup Windows and then set the password again When Remove disks or other media Press any key to restart or a similar message is displayed z This means a floppy disk that does not contain system startup information has been left in the floppy disk drive ...

Page 125: ... the Windows Advanced Options Menu is displayed Start the computer in Safe Mode and confirm the details of the error 1 When Password on boot is set to Enable Enter Password appears after the Panasonic boot screen disappears Hold down F8 a few moments after inputting the password and pressing Enter Entering Password On the Enter Password screen a beep sounds and the password cannot be entered z The...

Page 126: ...the battery pack is used the screen is darker than when the AC adaptor is connected z Press Fn F2 and adjust the LCD brightness Note however that when the LCD brightness is increased the battery running time will become shorter The LCD brightness can be set to separate levels for when the AC adaptor is connected and when it is disconnected The LCD brightness changes a number of times when the AC a...

Page 127: ...ons Intel R GMA Driver for Mobile Devices z When the Command Prompt is set to Full Screen by pressing Alt Enter the picture is displayed on one of the screens only When the window display is restored by pressing Alt Enter the picture is displayed on both screens z Simultaneous display cannot be used until Windows startup is complete during Setup Utility etc When Fn F3 is pressed the screen is disp...

Page 128: ...ndby mode properly and seems to be frozen in the case that the computer is communicating via the modem If this happens slide the power switch for four seconds or more to forcibly turn your computer off Unable to automatically enter standby or hibernation mode z If a peripheral is connected to the computer disconnect the device The computer does not resume z Did you slide the power switch and hold ...

Page 129: ...re mode is displayed as 100 The battery indicator blinks green and orange alternately z Warming up the system to prevent hard disk drive malfunctions at low temperature Leave your computer as is Once the allowable temperature range requirement is satisfied your computer will start automatically The orange indicator blinks z Battery cannot be recharged temporarily because the internal temperature o...

Page 130: ...creensaver starts while the display is rotated nothing is displayed on the screen z Some screensaver types do not display anything on the screen for the first minute or so Try changing the screensaver type Networking General Unable to connect to a network z Confirm that either Modem LAN or Wireless LAN only for models with wireless LAN is set to Enable in the Setup Utility z When using the compute...

Page 131: ... models with wireless LAN Make a note of the 12 digit string of alphanumerics displayed on the wireless LAN s Physical Address line Then input exit and press Enter LAN s MAC address Make a note of the 12 digit string of alphanumerics displayed on the LAN s Physical Address line Then input exit and press Enter The following phenomena occur z The LAN transmission speed slows down dramatically Only f...

Page 132: ... input c util drivers wlan proset iproinst exe eou false in start Run to install Even if the wireless LAN is on 802 11a may be set to disable If 802 11a is to be used change this setting to enable z This computer uses channels 1 through 11 1 when using 802 11b g Check the channel being used by the access point 1 In the case of wireless communications the frequency band being used can be divided in...

Page 133: ...the protocol settings such as IP address and do the settings properly again z Depending on the access point and settings access may not be accepted unless the computer s MAC address is registered beforehand In this case check the computer s MAC address Î page 131 and register it according to the operating instructions of the access point Communication speed decreases z Communication speed may decr...

Page 134: ... impossible to set the wireless LAN to Enable or Disable if these settings are changed repeatedly on the Network Connection screen In this case restart the computer z Press F9 in the Setup Utility This will restore the Setup Utility s settings to their default values except the password settings is not displayed or has disappeared z To display perform the following procedure A Select start Control...

Page 135: ...ble driver malfunction may occur For information on drivers contact the manufacturer of the peripheral device you purchased Your peripheral does not work z Make sure a driver is installed z Contact the manufacturer of the product z When operation resumes from the standby or hibernation mode devices such as a mouse modem or PC Cards may not function properly In such cases you will need to restart y...

Page 136: ...rive optional can be used z Do not connect the floppy disk drive to the USB hub or the USB connector of the port replicator for this computer z Make sure Legacy USB Support is set to Enable in the Advanced menu of the Setup Utility z Move USB FDD to the top of Boot priority order on Boot menu of the Setup Utility Î page 111 z After powering off the computer connect the USB floppy disk drive and re...

Page 137: ...aintenance Power Options Power Schemes select Always On from Power schemes and select OK These operations will be helpful in easing the performance losses resulting from CPU power saving functions but will not be effective against the phenomena resulting from other causes e g noise generated during periods of exceptionally high load on the CPU such as during video playback When these operations ar...

Page 138: ...eyboard commands read No response Î page 140 Unable to input using the touch pad z Has the Setup Utility been used to set Touch Pad to Enable z When external mouse drivers are installed e g IntelliMouse the touch pad may not be used z Has the touch pad driver been properly installed Unable to use the digitizer function z Has the Setup Utility been used to set Digitizer to Enable z You can use only...

Page 139: ...ws user name and password without using the SD Memory Card After logging on set the same user name and the password on the SD Memory Card and Windows using the following operation Change the setting of the SD Memory Card by SD Card Setup Î page 61 Fast User Switching Function Some applications may not work properly z When switching to a different user with the Fast User Switching function the foll...

Page 140: ... and other attacks is reduced but some programs and functions cannot be operated To use the program or to share files or printers You can use programs or other functions without the effects of the Windows Firewall by registering them as an exception in the Windows Firewall settings it is not necessary to disable the Windows Firewall Note however that if a program is registered as an exception ther...

Page 141: ...tware we recom mend that you disable the Windows Firewall settings as the new software may interfere with the Windows Firewall functions For details refer to the manual accompanying the firewall software to be installed When Automatic Updates is enabled will all updates be downloaded or installed z Only Windows Update programs with a high level of priority will be automati cally downloaded or inst...

Page 142: ...ecurity Warning screen and execute the installation If you cannot find the Information Bar If you need to display the page select the Web page link while pressing Ctrl The pop up blocker function will be temporarily disabled Images in HTML e mail messages are not displayed in Outlook Express z In Windows XP there is a function that blocks image displays in HTML e mail messages To display images in...

Page 143: ...time search function enabled ON z The message Your computer might be at risk is displayed by the Security Center function and does not indicate an error or malfunction The Security Center function checks the above three items to ensure that your computer can be used safely and notifies the user if the settings are not at an appropriate level of safety You can continue to use the computer even if t...

Page 144: ...tinue using the computer even if these messages continue to be displayed but we recommend that Automatic Updates is set as Automatic to maintain its latest condition A Read the message B Select yellow icon on the taskbar The Automatic Updates screen will be displayed C Select More Options and set the Automatic Updates to Automatic Some applications do not work prop erly z Some software application...

Page 145: ...to a file Displayed information can be saved to a text file txt A Run the PC Information Viewer and display the information you wish to save B Select Save z To save the item that is displayed Select Save only the information displayed and select OK Some of the hidden information on the screen which cannot be shown without scrolling the screen will be saved too z To save all items Select Save all t...

Page 146: ...C Information Viewer Screen Copy z At the time of purchase the computer is set so that a copy of the screen can be saved to a file by pressing Ctrl Alt F8 This setting can be changed using the following procedure A Select start All Programs Panasonic PC Information Viewer B Right click Screen Copy and select Properties Shortcut C Move the cursor to Shortcut key and press the key to be used for the...

Page 147: ...een the computer and the manuals z Trademarks Microsoft Windows the Windows logo and IntelliMouse are registered trademarks of Microsoft Corporation of the United States and or other countries Intel Pentium and PROSet are either registered trademarks or trademarks of Intel Corporation SD Logo is a trademark Adobe the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Ado...

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Panasonic Toughbook CF-18 Series, Reference Manual

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Summary of Contents for Toughbook CF-18 Series

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