An outside party such as a cellular phone can transfer a CO line call to an extension (including TIE) or an
outside party by pressing "#" + extension number (including TIE) or an outside party’s number, if DISA is
connected by the Automatic DISA Activation feature. This feature can be enabled or disabled through
system programming. It is also possible to establish a Conference call (
®
Call Splitting (
®
3.1.10 Call Splitting), and page with a call on hold to transfer the call (
®
7.3 [5-3-1] Voice Message—DISA System—Option 1
→
CO-CO with DISA—Transfer by DTMF "#" (Activation Key Required)
→
CO-CO with DISA—Return to DISA Top Menu by DTMF "*"
–
The KX-NCS3910, KX-NCS4910 or KX-NCS4950 (Activation Key for Software Upgrade to Enhanced
Version) is required to use this feature.
–
DISA security mode should be set to No Security.
–
If the called extension does not answer, is busy, or is in DND mode, the DISA Intercept feature operates.
–
The party on hold can use the Call Retry feature.
–
End of Call Detection does not operate after dialing "#".
–
If the transferred call is forwarded to another outside destination, COS settings are ignored.
–
If the call is transferred to an ICD group, the call will wait in a queue until answered, but the Queuing
Time Table will not function.
–
When using this feature, do not use the Executive Busy Override feature to interrupt the established
call.
Redial with DTMF " " when receiving a CO line call (before the transfer destination—cellular
phone—answers).
•
It is possible to redial by using the DTMF tone " " before the transfer destination CO line (cellular
phone) answers.
•
If the transfer destination (cellular phone) is a line that does not support answer notification, outgoing
dial completion is considered as answering.
•
DISA Call Transfer to Outside User
When a call is received through DISA and the receiving extension is set to forward the call to an extension
(including over a TIE connection) or an outside destination, the call can be forwarded automatically to an
outside telephone number if the following conditions are met:
•
An outside telephone number (e.g., a cellular phone number) is registered as the forward destination
of the receiving extension.
•
The forward destination’s telephone number is registered in the System Speed Dial of the receiving
extension.
•
The forward destination’s telephone number is set in the CLI Destination of the receiving extension.
•
Automatic Walking COS is enabled for the receiving extension.
After a conversation is established with the forward destination (e.g., a cellular phone number), it is possible
to establish a Conference call, perform Call Splitting, and page with a call on hold to transfer the call. This
is the same as DISA Call Transfer from Outside Destination. For details, see "DISA Call Transfer from
Outside Destination".
[Example]
a.
Outside Caller calls Extn. 101 through DISA.
b.
Extn. 101 forwards the call to Cellular Phone-1.
Outside Caller establishes a conversation with Cellular Phone-1.
c.
Cellular Phone-1 presses "#" to put the conversation on hold, and then transfers the call to Cellular
Phone-2.
At this point, the CLIP information shown on Cellular Phone-2 may be one of the following:
Case 1: When Extn. 101 forwarded the call, Automatic Walking COS was performed with Cellular
Phone-1’s telephone number.
–
Displayed CLIP: Same as if Extn. 101 made a trunk call.
92
Feature Manual
Document Version 2013-05
4.1.8 DISA (Direct Inward System Access)
Summary of Contents for KX-NCP500
Page 13: ...Section 1 Features and Configurations A Document Version 2013 05 Feature Manual 13...
Page 27: ...Section 2 Features and Configurations B Document Version 2013 05 Feature Manual 27...
Page 30: ...30 Feature Manual Document Version 2013 05 2 1 1 BGM Background Music...
Page 31: ...Section 3 Features and Configurations C Document Version 2013 05 Feature Manual 31...
Page 75: ...Section 4 Features and Configurations D Document Version 2013 05 Feature Manual 75...
Page 100: ...100 Feature Manual Document Version 2013 05 4 1 12 Doorphone Call...
Page 101: ...Section 5 Features and Configurations E Document Version 2013 05 Feature Manual 101...
Page 112: ...112 Feature Manual Document Version 2013 05 5 1 9 External Sensor...
Page 113: ...Section 6 Features and Configurations F Document Version 2013 05 Feature Manual 113...
Page 135: ...Section 7 Features and Configurations G Document Version 2013 05 Feature Manual 135...
Page 140: ...140 Feature Manual Document Version 2013 05 7 1 1 GROUP FEATURES...
Page 141: ...Section 8 Features and Configurations H Document Version 2013 05 Feature Manual 141...
Page 149: ...Section 9 Features and Configurations I Document Version 2013 05 Feature Manual 149...
Page 185: ...Section 10 Features and Configurations L Document Version 2013 05 Feature Manual 185...
Page 193: ...Section 11 Features and Configurations M Document Version 2013 05 Feature Manual 193...
Page 204: ...204 Feature Manual Document Version 2013 05 11 1 5 Mute...
Page 205: ...Section 12 Features and Configurations O Document Version 2013 05 Feature Manual 205...
Page 212: ...212 Feature Manual Document Version 2013 05 12 1 5 Operator Features...
Page 213: ...Section 13 Features and Configurations P Document Version 2013 05 Feature Manual 213...
Page 296: ...296 Feature Manual Document Version 2013 05 13 1 32 PT Programming...
Page 297: ...Section 14 Features and Configurations Q Document Version 2013 05 Feature Manual 297...
Page 301: ...Section 15 Features and Configurations R Document Version 2013 05 Feature Manual 301...
Page 307: ...Section 16 Features and Configurations S Document Version 2013 05 Feature Manual 307...
Page 332: ...332 Feature Manual Document Version 2013 05 16 1 10 Syslog Record Management...
Page 333: ...Section 17 Features and Configurations T Document Version 2013 05 Feature Manual 333...
Page 354: ...354 Feature Manual Document Version 2013 05 17 1 6 TRS Toll Restriction...
Page 355: ...Section 18 Features and Configurations U Document Version 2013 05 Feature Manual 355...
Page 357: ...Section 19 Features and Configurations V Document Version 2013 05 Feature Manual 357...
Page 379: ...Section 20 Features and Configurations W Document Version 2013 05 Feature Manual 379...
Page 388: ...388 Feature Manual Document Version 2013 05 20 1 5 Wireless XDP Parallel Mode...
Page 389: ...Section 21 Appendix Document Version 2013 05 Feature Manual 389...
Page 415: ...Index Document Version 2013 05 Feature Manual 415...
Page 421: ...Document Version 2013 05 Feature Manual 421 Notes...