No
No
No
Yes
Yes
The message for
busy is sent to the
caller.
F
The call is routed to
the intercept destination.
(Intercept Routing Busy)
G
The call is disconnected.
A
Yes
Does the caller
press while hearing a busy
tone (Call Retry)?
(Busy Tone /
DND Tone
Continuation
time
expires
)
Is an Intercept
Routing Busy destination
assigned?
Is a DISA Busy
Message assigned?
Busy tone
OGM
Intercept Routing
Busy tone
What method is assigned
for DISA Intercept
Routing DND?
The call is disconnected.
No
A
The call is routed to
the intercept destination.
(Intercept Routing DND)
Yes
G
Does the caller
press while hearing a busy
tone (Call Retry)?
The message for
the DND mode is
sent to the caller.
F
(Busy Tone /
DND Tone
Continuation
time
expires
)
Continued from previous page
Continued from previous page
DISA Intercept Routing—No Dial
If the caller fails to dial any digits within a preprogrammed time period (DISA 1st Dial Time for Intercept) after
hearing the outgoing message (OGM), one of the following can be selected through system programming:
a.
Disable:
The call will be terminated.
b.
Operator:
The call will be redirected to the operator.
c.
AA-0, AA-9:
The call will be redirected to the destination assigned to that AA number.
®
4.5 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf—
®
®
7.3 [5-3-1] Voice Message—DISA System—Option 1—
DISA Intercept—Intercept when No Dial after
DISA Built-in Automated Attendant Number (DISA AA Service)
After listening to the outgoing message (OGM), the caller may dial a single digit (DISA AA number). The
destination for each DISA AA number can be assigned for each message. It is also possible to assign other
DISA floating extension numbers as the destination (
Multistep DISA AA Service
).
If the caller dials a second digit within a preprogrammed time period (DISA 2nd Dial Time for AA), the DISA
AA service is not employed.
7.4 [5-3-2] Voice Message—DISA Message—
1 Digit AA Destination (Extension Number)—Dial 0–9
4.5 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf—
Outgoing Message (OGM)
When a call arrives on a DISA line, a prerecorded DISA message will greet and guide the caller.
Any extension assigned as the manager can record outgoing messages (OGMs). (
®
[Programming Example]
Document Version 2013-05
Feature Manual
87
4.1.8 DISA (Direct Inward System Access)
Summary of Contents for KX-NCP500
Page 13: ...Section 1 Features and Configurations A Document Version 2013 05 Feature Manual 13...
Page 27: ...Section 2 Features and Configurations B Document Version 2013 05 Feature Manual 27...
Page 30: ...30 Feature Manual Document Version 2013 05 2 1 1 BGM Background Music...
Page 31: ...Section 3 Features and Configurations C Document Version 2013 05 Feature Manual 31...
Page 75: ...Section 4 Features and Configurations D Document Version 2013 05 Feature Manual 75...
Page 100: ...100 Feature Manual Document Version 2013 05 4 1 12 Doorphone Call...
Page 101: ...Section 5 Features and Configurations E Document Version 2013 05 Feature Manual 101...
Page 112: ...112 Feature Manual Document Version 2013 05 5 1 9 External Sensor...
Page 113: ...Section 6 Features and Configurations F Document Version 2013 05 Feature Manual 113...
Page 135: ...Section 7 Features and Configurations G Document Version 2013 05 Feature Manual 135...
Page 140: ...140 Feature Manual Document Version 2013 05 7 1 1 GROUP FEATURES...
Page 141: ...Section 8 Features and Configurations H Document Version 2013 05 Feature Manual 141...
Page 149: ...Section 9 Features and Configurations I Document Version 2013 05 Feature Manual 149...
Page 185: ...Section 10 Features and Configurations L Document Version 2013 05 Feature Manual 185...
Page 193: ...Section 11 Features and Configurations M Document Version 2013 05 Feature Manual 193...
Page 204: ...204 Feature Manual Document Version 2013 05 11 1 5 Mute...
Page 205: ...Section 12 Features and Configurations O Document Version 2013 05 Feature Manual 205...
Page 212: ...212 Feature Manual Document Version 2013 05 12 1 5 Operator Features...
Page 213: ...Section 13 Features and Configurations P Document Version 2013 05 Feature Manual 213...
Page 296: ...296 Feature Manual Document Version 2013 05 13 1 32 PT Programming...
Page 297: ...Section 14 Features and Configurations Q Document Version 2013 05 Feature Manual 297...
Page 301: ...Section 15 Features and Configurations R Document Version 2013 05 Feature Manual 301...
Page 307: ...Section 16 Features and Configurations S Document Version 2013 05 Feature Manual 307...
Page 332: ...332 Feature Manual Document Version 2013 05 16 1 10 Syslog Record Management...
Page 333: ...Section 17 Features and Configurations T Document Version 2013 05 Feature Manual 333...
Page 354: ...354 Feature Manual Document Version 2013 05 17 1 6 TRS Toll Restriction...
Page 355: ...Section 18 Features and Configurations U Document Version 2013 05 Feature Manual 355...
Page 357: ...Section 19 Features and Configurations V Document Version 2013 05 Feature Manual 357...
Page 379: ...Section 20 Features and Configurations W Document Version 2013 05 Feature Manual 379...
Page 388: ...388 Feature Manual Document Version 2013 05 20 1 5 Wireless XDP Parallel Mode...
Page 389: ...Section 21 Appendix Document Version 2013 05 Feature Manual 389...
Page 415: ...Index Document Version 2013 05 Feature Manual 415...
Page 421: ...Document Version 2013 05 Feature Manual 421 Notes...