With the Call Waiting tone, the caller’s information flashes on the display for five seconds, followed by a
10-second pause, then flashes again for five seconds.
•
Call Waiting from the Telephone Company
Besides the Call Waiting service within the PBX, the Call Waiting tone offered by an analog line from the
telephone company informs the extension user of another incoming CO line call that is waiting. He can
answer the second call by disconnecting the current call or placing it on hold using EFA. For details, consult
your telephone company.
Call Waiting Caller ID (Visual Caller ID):
When using the call waiting tone supplied by the telephone company over analog lines, the caller’s
telephone number and name can be received. Either the name or the number will flash on the display for
five seconds, followed by a 10-second pause, then flash again for five seconds.
Note that the received caller information will not be displayed on telephones or wireless phones connected
to SLT ports.
•
OHCA and Whisper OHCA are enabled or disabled by the Class of Service (COS) of the calling extension.
•
OHCA and Whisper OHCA are not compatible with some telephone types. In such cases, a Call Waiting
tone will be sent to the called extension.
OHCA Mode of
Calling
Extension’s COS
Called Extension’s Call Waiting Mode
OFF
ON
Call Waiting
Tone
OHCA
Whisper OHCA
Disable
Call Waiting
disabled
Call Waiting tone
Call Waiting tone
Call Waiting tone
Enable
Call Waiting
disabled
Call Waiting tone
OHCA (or Call
Waiting tone)
Whisper OHCA (or
Call Waiting tone)
•
The notification receiving methods (call waiting tone, OHCA, and Whisper OHCA) are available when the
called extension is having a conversation with another party. If the extension is not having a conversation
but is unavailable to receive the notification (dialing a number, for example), the calling extension will be
kept waiting until the called extension becomes available. Even while waiting, the calling extension will
hear a ringback tone.
•
If none of these methods of receiving notification (call waiting tone, OHCA, or Whisper OHCA) are set at
the called party, the caller will hear a reorder tone after trying to send a call waiting notification.
PC Programming Manual References
3.29 [1-1] Slot—Card Property - LCO type—
4.9 [2-6-1] Numbering Plan—Main—Features
Manual Call Waiting for Extension Call
4.11 [2-6-3] Numbering Plan—B/NA DND Call Feature
BSS / OHCA / Whisper OHCA / DND Override
BSS / OHCA / Whisper OHCA / DND Override-2
4.18 [2-9] System Options—Option 5—
Call Waiting—Automatic Call Waiting for Extension Call
6.1 [4-1-1] Wired Extension—Extension Settings
Manual C. Waiting for Extension Call
6.10 [4-2-1] Portable Station—Extension Settings
Manual C. Waiting for Extension Call
Document Version 2013-05
Feature Manual
55
3.1.12 CALL WAITING FEATURES
Summary of Contents for KX-NCP500
Page 13: ...Section 1 Features and Configurations A Document Version 2013 05 Feature Manual 13...
Page 27: ...Section 2 Features and Configurations B Document Version 2013 05 Feature Manual 27...
Page 30: ...30 Feature Manual Document Version 2013 05 2 1 1 BGM Background Music...
Page 31: ...Section 3 Features and Configurations C Document Version 2013 05 Feature Manual 31...
Page 75: ...Section 4 Features and Configurations D Document Version 2013 05 Feature Manual 75...
Page 100: ...100 Feature Manual Document Version 2013 05 4 1 12 Doorphone Call...
Page 101: ...Section 5 Features and Configurations E Document Version 2013 05 Feature Manual 101...
Page 112: ...112 Feature Manual Document Version 2013 05 5 1 9 External Sensor...
Page 113: ...Section 6 Features and Configurations F Document Version 2013 05 Feature Manual 113...
Page 135: ...Section 7 Features and Configurations G Document Version 2013 05 Feature Manual 135...
Page 140: ...140 Feature Manual Document Version 2013 05 7 1 1 GROUP FEATURES...
Page 141: ...Section 8 Features and Configurations H Document Version 2013 05 Feature Manual 141...
Page 149: ...Section 9 Features and Configurations I Document Version 2013 05 Feature Manual 149...
Page 185: ...Section 10 Features and Configurations L Document Version 2013 05 Feature Manual 185...
Page 193: ...Section 11 Features and Configurations M Document Version 2013 05 Feature Manual 193...
Page 204: ...204 Feature Manual Document Version 2013 05 11 1 5 Mute...
Page 205: ...Section 12 Features and Configurations O Document Version 2013 05 Feature Manual 205...
Page 212: ...212 Feature Manual Document Version 2013 05 12 1 5 Operator Features...
Page 213: ...Section 13 Features and Configurations P Document Version 2013 05 Feature Manual 213...
Page 296: ...296 Feature Manual Document Version 2013 05 13 1 32 PT Programming...
Page 297: ...Section 14 Features and Configurations Q Document Version 2013 05 Feature Manual 297...
Page 301: ...Section 15 Features and Configurations R Document Version 2013 05 Feature Manual 301...
Page 307: ...Section 16 Features and Configurations S Document Version 2013 05 Feature Manual 307...
Page 332: ...332 Feature Manual Document Version 2013 05 16 1 10 Syslog Record Management...
Page 333: ...Section 17 Features and Configurations T Document Version 2013 05 Feature Manual 333...
Page 354: ...354 Feature Manual Document Version 2013 05 17 1 6 TRS Toll Restriction...
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Page 357: ...Section 19 Features and Configurations V Document Version 2013 05 Feature Manual 357...
Page 379: ...Section 20 Features and Configurations W Document Version 2013 05 Feature Manual 379...
Page 388: ...388 Feature Manual Document Version 2013 05 20 1 5 Wireless XDP Parallel Mode...
Page 389: ...Section 21 Appendix Document Version 2013 05 Feature Manual 389...
Page 415: ...Index Document Version 2013 05 Feature Manual 415...
Page 421: ...Document Version 2013 05 Feature Manual 421 Notes...