PN# 3642136212, 02/26/2010 REV. 1
27
TROUBLESHOOTING GUIDE -
POWER HEAD LED
FOR HELP-1.800.929.3667 OR WWW.OVERHEADDOOR.COM
Power head LED
Possible Problem
Solution
Red LED
showing
Green LED
showing
OFF
OFF
Normal operation
None required
Continuous ON
• Programming incomplete
• Complete programming
1 BLINK, Pause
(Repeat)
• Transmitter has not learned
• Push button to program
(See section )
7
1 BLINK, Pause
(Repeat)
• Limit Programming incomplete
• Safe-T-Beam
®
sensor
obstruction going down
• Door obstruction going down
• Door obstruction going up
• Set DOWN LIMIT programming
• Check for obstruction, remove
• Check for obstruction, remove
– Check door spring (See section )
– Contact Overhead Door
Corporation at 1.800.929.3667
10
2 BLINKS, Pause
(Repeat)
• Limit Programming incomplete
• Wire to power head or wire
connection at power head is
bad
• Sensors out of alignment
• Continuous obstruction
• Set UP LIMIT programming
• Check power head wiring, check
connections
– Replace or repair
• Check Source & Sensor alignment
• Check for obstruction
Safe-T-Beam
®
sensor
3 BLINKS, Pause
(Repeat)
• Limits set backwards
• Clear limits and reprogram
(See section )
6
4 BLINKS, Pause
(Repeat)
• Push button wire short
• Push button wires reversed
in power head connector
• Check push button and wiring
Staples can cut insulation and shorts
wires. Repair or replace push button
and/or wiring
– Contact Overhead Door
Corporation at 1.800.929.3667
• Reverse wire placement in power
head connector (See section )
3
5 BLINKS, Pause
(Repeat)
• Chain/Belt is too tight
• Control system failure
• Thermal Protector activated
• Adjust Chain/Belt tension
(See section )
– Contact Overhead Door
Corporation at 1.800.929.3667
• Contact factory authorized dealer for
service
• Wait until Thermal Protector cools
and resets.
NOTE: The 5 BLINKS
pattern will remain blinking until
the next opener activation.
If the
Thermal Protector does not reset
– Contact factory authorized dealer
for service
1
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