Chamberlain HD520EVP Manual Download Page 1

www.chamberlain.com

CONTENTS

Preparation .............................. 1-4
Assembly ................................. 5-9

Installation ............................ 10-19
Install the Door Control ............. 20-21

Install the Protector System

®

 ...... 22-25

Power  .................................. 26-27

Adjustments .......................... 28-30

Operation.................................. 31

Features ................................... 32

Door Control .......................... 33-34

Remote Control ...................... 34-35

To Erase the Memory .................... 35

To Open the Door Manually ............ 35

Maintenance .............................. 36

Troubleshooting ...................... 37-38

Accessories ............................... 39

Warranty .................................. 40

Repair Parts .......................... 41-42

1/2 hp Belt Drive 
Garage Door Opener

■ 

 Please read this manual and the enclosed safety materials carefully!

  Fasten the manual near the garage door after installation.

■ 

  The door WILL NOT CLOSE unless the Protector System

®

 is connected and 

properly aligned.

  Periodic checks of the garage door opener are required to ensure safe operation.

   The model number label is located on the left side panel of your garage 

door opener.

  This garage door opener is compatible with MyQ

®

 and S 2.0

®

 accessories.

■ 

  DO NOT install on a one-piece door if using devices or features providing unattended 

close. Unattended devices and features are to be used ONLY with sectional doors.

Serial Number:

Date of Purchase:

 

Models
• HD520EVP
• LW3500EV

FOR RESIDENTIAL USE ONLY 

Write down the following information 
for future reference:

..

The Chamberlain Group, Inc.

845 Larch Avenue

Elmhurst, Illinois 60126-1196

Summary of Contents for HD520EVP

Page 1: ...after installation The door WILL NOT CLOSE unless the Protector System is connected and properly aligned Periodic checks of the garage door opener are required to ensure safe operation The model number label is located on the left side panel of your garage door opener This garage door opener is compatible with MyQ and Security 2 0 accessories DO NOT install on a one piece door if using devices or ...

Page 2: ...hnician ifgarage door binds sticks or is outofbalance An unbalanced garage door may NOT reverse when required l NEVER try to loosen move or adjustgarage door door springs cables pulleys brackets or their hardware ALL ofwhich are under EXTREME tension l Disable ALL locks and remove ALL ropes connected to garage door BEFORE installation and operating garage door opener to avoid entanglement l DO NOT...

Page 3: ...ve a finished ceiling in your garage n EXTENSION BRACKETS MODEL 041A5281 1 OR WOOD BLOCKS Depending upon garage construction extension brackets or wood blocks may be needed to install the safety reversing sensor n FASTENING HARDWARE Alternate floor mounting ofthe safety reversing sensor will require hardware notprovided n DOOR REINFORCEMENT Required ifyou have a lightweightsteel aluminum fiberglas...

Page 4: ...nd your productmay look different A Header bracket B Pulley C Door bracket D Curved door arm E Straightdoor arm Packaged inside frontrail section F Trolley NOTE Be sure to assemble the trolley before sliding onto rail G Emergency release rope and handle H Rail 1 frontand 4 center sections I Hanging brackets 2 Packaged inside the frontrail section J Garage door opener motor unit K Sprocketcover and...

Page 5: ...Pin 5 16 x1 1 4 Carriage Bolt 1 4 20x1 2 2 Wing Nut 1 4 20 2 ASSEMBLY INSTALLATION Screw 6ABx1 2 Drywall Anchors 2 Screw 6 32x1 2 DOOR CONTROL Insulated Staples Not Shown Lag Screw 5 16 9x1 5 8 4 Hex Screw 8x3 8 2 packed with the sprocket cover Bolt 1 4 20x1 3 4 Lock Nut 1 4 20 Bolt Nut 3 8 Lock Washer 3 8 Master Link Spring Trolley Nut Threaded Shaft with Preparation ...

Page 6: ...e tapered ends into the larger ones Tabs along the side will lock into place 3 Place the motor uniton packing material to protectthe cover and restthe back end ofthe rail on top For convenience puta supportunder the frontend ofthe rail 4 As a temporary stop inserta screwdriver into the hole in the second rail section from the motor unit as shown 5 Check to be sure there are 4 plastic wear pads ins...

Page 7: ...ighten 2 Remove the bolts from the top ofthe motor unit 3 Use the carton to supportthe frontend ofthe rail 4 Place the U bracket flatside down onto the motor unitand align the bracketholes with the bolt holes 5 Fasten the U bracketwith the previously removed bolts DO NOT use any power tools The use ofpower tools may permanently damage the garage door opener HARDWARE Bolt 1 4 20x1 3 4 Lock Nut 1 4 ...

Page 8: ... Place the idler pulley into the window as shown 4 Insertthe idler boltfrom the top through the rail and pulley Tighten with a 3 8 lock washer and nutunderneath the rail until the lock washer is compressed 5 Rotate the pulley to be sure itspins freely 6 Locate the rail tab The rail tab is between the idler boltand the trolley in the frontrail section Use a flathead screwdriver and liftthe rail tab...

Page 9: ... sure the beltis nottwisted Connectthe trolley threaded shaftwith the master link Figure 3 l Push pins ofmaster link bar through holes in end ofbeltand trolley threaded shaft l Push master link cap over pins and pastpin notches l Slide the closed end ofthe clip on spring over one ofthe pins Push the open end ofthe clip on spring onto the other pin 5 Remove the spring trolley nutfrom the threaded s...

Page 10: ...ring to optimum belttension Nut Ring BEFORE 1 2 5 cm Nut Ring AFTER 1 1 4 3 18 cm Spring Trolley Nut Nut Ring Slot STEP 6 Install the sprocket cover To avoid possible SERIOUS INJURY to finger from moving garage door opener l ALWAYS keep hand clear ofsprocketwhile operating opener l Securely attach sprocketcover BEFORE operating 1 Position the sprocketcover over the sprocketas shown and fasten to t...

Page 11: ... 7 NEVER connectgarage door opener to power source until instructed to do so 8 NEVER wear watches rings or loose clothing while installing or servicing opener They could be caughtin garage door or opener mechanisms 9 Install wall mounted garage door control l within sightofthe garage door l outofreach ofchildren atminimum heightof5 feet 1 5 m l away from ALL moving parts ofthe door 10 Place entrap...

Page 12: ...e is minimal Itmay be mounted on the wall upside down ifnecessary to gain approximately 1 2 1 cm Ifyou need to install the header bracketon a 2x4 on wall or ceiling use lag screws notprovided to securely fasten the 2x4 to structural supports as shown here and on page 12 3 Open your door to the highestpointoftravel as shown Draw an intersecting horizontal line on the header wall 2 5 cm above the hi...

Page 13: ...ural supportwith the hardware provided UP Wall Mount Optional Mounting Holes Vertical Centerline of Garage Door Header Wall Header Bracket 2x4 Structural Support Door Spring Garage Door Highest Point of Garage Door Travel Horizontal Line Lag Screw 5 16 9x1 5 8 OPTION B CEILING INSTALLATION 1 Extend the vertical centerline onto the ceiling as shown 2 Center the bracketon the vertical mark no more t...

Page 14: ...Position the garage door opener To preventdamage to garage door restgarage door opener rail on 2x4 placed on top section ofdoor 1 Remove the packing material and liftthe garage door opener onto a ladder 2 Fully open the door and place a 2x4 laid flat under the rail For one piece doors withouttracks lay the 2x4 on it s side NOTE A 2x4 is ideal for setting the distance between the rail and the door ...

Page 15: ... 16 9x1 5 8 1 On finished ceilings use the lag screws to attach a supportbracket notprovided to the structural supports before installing the garage door opener 2 Make sure the garage door opener is aligned with the header bracket Measure the distance from each side ofthe garage door opener to the supportbracket 3 Cutboth pieces ofthe hanging bracketto required lengths 4 Attach the end ofeach hang...

Page 16: ...SERIOUS INJURY or DEATH from a falling garage door l Ifpossible use emergency release handle to disengage trolley ONLY when garage door is CLOSED Weak or broken springs or unbalanced door could resultin an open door falling rapidly and or unexpectedly l NEVER use emergency release handle unless garage doorway is clear ofpersons and obstructions l NEVER use handle to pull door open or closed Ifrope...

Page 17: ...s stamped inside the bracket 2 Position the top edge ofthe bracket2 4 5 10 cm below the top edge ofthe door OR directly below any structural supportacross the top ofthe door 3 Mark drill holes and install as follows depending on your door s construction Metalorlight weight doors using a verticalangle iron brace between the doorpanelsupport and the doorbracket l Drill 3 16 fastening holes Secure th...

Page 18: ...tallation needs NOTE The door bracketmay be installed on the top edge ofthe door ifrequired for your installation Refer to the dotted line optional placementdrawing For a door with no exposed framing or for the optional installation use lag screws 5 16 x1 1 2 not provided to fasten the door bracket Vertical Centerline of Garage Door Optional Placement of Door Bracket Door Bracket Header Bracket He...

Page 19: ...crease door arm rigidity and attach using the bolts nuts and lock washers 5 Pull the emergency release handle toward the garage door opener until the trolley release arm is horizontal The trolley will re engage automatically when the garage door opener is activated NOTE Ifthe holes in the curved door arm and the straightdoor arm do notalign reverse the straight door arm selecttwo holes as far apar...

Page 20: ...ach the curved door arm to the trolley using the clevis pin Secure with the ring fastener 5 Pull the emergency release handle toward the garage door opener until the trolley release arm is horizontal HARDWARE Hex Bolt 5 16 18x7 8 Nut 5 16 18 Lock Washer 5 16 18 Clevis Pin 5 16 x1 Clevis Pin 5 16 x1 1 4 Ring Fastener One Piece Door without Track One Piece Door with Track Straight Door Arm Curved Do...

Page 21: ...notreach and away from the moving parts ofthe door For gang box installations itis notnecessary to drill holes or install the drywall anchors Use the existing holes in the gang box NOTE Your productmay look differentthan the illustrations HARDWARE Screw 6ABx1 2 Drywall Anchors 2 Screw 6 32x1 2 1 Strip 7 16 inch 11 mm ofinsulation from one end ofthe wire and separate the wires 2 Connectone wire to ...

Page 22: ...11 mm ofinsulation from the end ofthe wire near the garage door opener 3 Connectthe wire to the red and white terminals on the garage door opener Ifyour garage is pre wired make sure you use the same wires thatare connected to the door control To insertor release wires from the terminal push in the tab with screwdriver tip RED WHITE WHITE GREY 7 16 11 mm 2 3 1 Staple STEP 12 Attach the warning lab...

Page 23: ...LEDs will light The garage door opener will notgo into the sleep mode until the garage door opener has completed 5 cycles upon power up When installing the safety reversing sensors check the following l Sensors are installed inside the garage one on either side ofthe door l Sensors are facing each other with the lenses aligned and the receiving sensor lens does not receive directsunlight l Sensors...

Page 24: ... The lenses on both sensors should pointtoward each other Make sure the lens is notobstructed by the sensor bracket Not provided No more than 6 inches 15 cm 1 2 Inside Garage Wall Not provided Lens Carriage Bolt 1 4 20x1 2 Wing Nut 1 4 20 3 4 OPTION C FLOOR INSTALLATION Use an extension bracket notprovided or wood block to raise the sensor bracketifneeded 1 Carefully measure the position ofboth se...

Page 25: ...ner Attach the wire to the wall and ceiling with the staples 2 Strip 7 16 inch 11 mm ofinsulation from each setofwires Separate the wires Twistthe white wires together Twistthe white black wires together 3 Insertthe white wires into the white terminal on the garage door opener Insertthe white black wires into the grey terminal on the garage door opener To insertor remove the wires from the termina...

Page 26: ...nnectto the yellow wire and the white black wire would connectto the purple wire 4 Atthe garage door opener strip 7 16 inch 11 mm ofinsulation from each end ofthe wires previously chosen for the safety reversing sensors Twistthe like colored wires together 5 Insertthe wires connected to the white safety sensor wires to the white terminal on the garage door opener Insertthe wires thatare connected ...

Page 27: ...nding type outlet Ifthe plug doesn tfitinto the outletyou have contacta qualified electrician to install the proper outlet THERE ARE TWO OPTIONS FOR CONNECTING POWER OPTION A TYPICAL WIRING 1 Plug in the garage door opener into a grounded outlet 2 DO NOT run garage door opener atthis time OPTION B PERMANENT WIRING If permanent wiring is required by yourlocalcode referto the following procedure To ...

Page 28: ...ED Amber LED If the receiving sensor is in direct sunlight switch it with sending sensor so it is on the opposite side of the door invisible light beam SENDING SENSOR RECEIVING SENSOR IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING 1 Make sure there is power to the garage door opener 2 Make sure the sensor wire is notshorted broken 3 Make sure the sensor has been wired correctly white wires ...

Page 29: ...the amountofforce required to open and close the door The force is adjusted automatically when you program the travel NOTE Ifanything interferes with the door s upward travel itwill stop Ifanything interferes with the door s downward travel itwill reverse UP Open DOWN Close One Piece Doors Only When setting the UP travel for a one piece door ensure thatthe door does notslantbackwards when fully op...

Page 30: ...refer to page 28 4 Press and hold the DOWN button until the door is in the desired DOWN position 5 Once the door is in the desired DOWN position press and release the AdjustmentButton The garage door opener lights will flash twice and the UP Button will begin to flash 6 Press and release the UP Button When the door travels to the programmed UP position the DOWN Button will begin to flash 7 Press a...

Page 31: ...or 2x4 laid flat remove the obstruction and run the opener through 3 or 4 complete travel cycles to testadjustment Ifthe garage door opener continues to fail the safety reversal test call a trained door systems technician 1 2 STEP 3 Test the Protector System Withouta properly installed safety reversing sensor persons particularly small children could be SERIOUSLY INJURED or KILLED by a closing gar...

Page 32: ...ructions 8 NEVER use handle to pull garage door open or closed Ifrope knotbecomes untied you could fall 9 After ANY adjustments are made the safety reversal system MUST be tested 10 Safety reversal system MUST be tested every month Garage door MUST reverse on contactwith 1 1 2 3 8 cm high object or a 2x4 laid flat on the floor Failure to adjustthe garage door opener properly increases the risk ofS...

Page 33: ...RY CAPACITY Remote Controls Up to 8 Door Controls Up to 2 MyQ door controls Keyless Entries Up to 1 THE PROTECTOR SYSTEM SAFETY REVERSING SENSORS When properly connected and aligned the safety reversing sensors will detectan obstruction in the path ofthe infrared beam Ifan obstruction breaks the infrared beam while the door is closing the door will stop and reverse to full open position and the op...

Page 34: ...n Command LED LEARN Button MULTI FUNCTION CONTROL PANEL FEATURES PUSH BAR Press the push bar to open or close the door LIGHTS Light Button Press the LIGHT button to turn the garage door opener lights on or off When the lights are turned on they will stay on until the LIGHT button is pressed again or until the garage door opener is activated Once the garage door opener is activated the lights will ...

Page 35: ...controls are NOT compatible see page 39 for compatible accessories Programming can be done through the door control or the learn button the garage door opener To program additional accessories refer to the instructions provided with the accessory or visit www chamberlain com Ifyour vehicle is equipped with HomeLink a Compatibility BridgeTM not included may be necessary for certain vehicles Visitbr...

Page 36: ...conds 2 Immediately press and hold the LEARN button again until the learn LED goes out All codes are now erased Reprogram any accessory you wish to use To Open the Door Manually To preventpossible SERIOUS INJURY or DEATH from a falling garage door l Ifpossible use emergency release handle to disengage trolley ONLY when garage door is CLOSED Weak or broken springs or unbalanced door could resultin ...

Page 37: ...and orIndustryCanada IC rules adjustmentormodificationsofthistransceiverare prohibited THERE ARENOUSER SERVICEABLEPARTS Anychangesormodificationsnotexpresslyapproved bythe partyresponsible forcompliance could void the user sauthorityto operate the equipment Thisdevice complieswith Part15 ofthe FCC rulesand IC RSS 210 Operation issubjectto the following two conditions 1 thisdevice maynotcause harmf...

Page 38: ...e momentarily obstructed Realign both sensors to ensure both LEDs are steady and notflickering Make sure nothing is hanging or mounted on the door thatwould interruptthe sensor s path while closing 1 5 Door moves 6 8 stops or reverses Manually open and close the door Check for binding or obstructions such as a broken spring or door lock correctas needed Check wiring connections attravel module and...

Page 39: ...rage door monitor see page 32 My remote controlwillnot activate the garage door l Verify the lock feature is notactivated on the door control l Reprogram the remote control l Ifthe remote control will still notactivate the door check the diagnostic codes to ensure the garage door opener is working properly My doorwillnot close and the light bulbs blink on my motorunit The safety reversing sensor m...

Page 40: ...d to hang garage door openers up to 24 61 cm from the ceiling 940EV Wireless Keypad For use outside of the home to enable access to the garage using a 4 digit PIN Works with ALL Chamberlain openers from 1993 present MyQ compatible PILCEV MyQ Remote Lamp Control Control home lighting and garage doors with one remote For use with plug in lamps Synchronize to work with MyQ compatible garage door open...

Page 41: ...ED COMPONENT S AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD Some States do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you THIS LIMITED WARRANTY DOES NOT COVER NON DEFECT DAMAGE DAMAGE CAUSED BY IMPROPER INSTALLATION OPERATION OR CARE INCLUDING BUT NOT LIMITED TO ABUSE MISUSE FAILURE TO PROVIDE REASONABLE AND NECESSARY MAI...

Page 42: ... 41A7185 1 2 Remote Control 953ESTD 3 Wireless Keypad 940EV Description Part Number 1 Curved Door Arm 178B35 2 Door Bracket with Clevis Pin and Fastener 41A5047 1 3 Emergency Release Rope and Handle 41A2828 4 Header Bracket with Clevis Pin and Fastener 41A5047 2 5 Remote Control Visor Clip 29B137 6 Safety Sensor Bracket 041A5266 3 7 Safety Sensor Kit Receiving and sending sensors with wire 41A5034...

Page 43: ... and Sprocket 41A4885 5 3 End Panel with Light Socket 041A7760 4 Light Socket 41C279 5 Light Lens 41D7570 6 Capacitor 30B532 7 Capacitor Bracket 12A373 8 Travel Module 041D7742 7 9 Cover 041A7620 8 10 Receiver Logic Board 45ACT 11 End Panel for Receiver Logic Board with Light Socket 41D7638 12 Motor with Travel Module 041A7442 ...

Page 44: ... 2016 The Chamberlain Group Inc 114A4799C All Rights Reserved ...

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