Oki OKIPAGE 12i Series Service Handbook Download Page 184

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E - 17

4.3

Troubleshooting Method

When a problem occurs, go through the troubleshooting according to the following procedure.

Problem occurs

Problem displayed by
the LCD message

Troubleshooting
according to the LCD
Status Message List
(see 4.3.1)

Carry out detailed
troubleshooting
according to the
Troubleshooting Flow
(see 4.3.1)

4.3.1

LCD Status Message List

The listing of the statuses and problems displayed in the form of messages on the LCD is provided
in Table 4-1.

Classification LCD Status Message

Description

Recovery method

Jam error

Paper size error

Tray paper out

Notifies of occurrence of
jam while the paper is
being fed from Multi-
Purpose Feeder.

Notifies of incorrect size
paper feeding from Multi
-Purpose Feeder.

Notifies of no paper state of
the Multi-Purpose Feeder.

FEEDER

INPUT JAM

FEEDER

FEED JAM

FEEDER

EXIT JAM

FEEDER

SIZE ERR

FEEDER

PAPEROUT

• Check the paper in the Multi-Purpose

Feeder.

Carry out the recovery printing by

opening and closing the cover, and
turn the error display off.

• When the problem occurs frequently,

go through the Troubleshooting.

• Check the paper in the Multi-Purpose

Feeder.

Also check to see if there was a

feeding of multiple sheets.

Carry out the recovery printing by

opening and closing the cover, and
turn the error display off.

• Load the paper in Multi-Purpose

Feeder.

Summary of Contents for OKIPAGE 12i Series

Page 1: ...Thank You for purchasing this Factory Service Manual on EBAY from PCTECHINFO Click Here for more Factory Service Manuals for other Computer and Printer Copier Manufacturers from PCTECHINFO...

Page 2: ...OKIPAGE 12i Digital LED Printer Service Handbook All specifications are subject to change without notice Rev 1 98 11 19...

Page 3: ...ld maintenance methods for OKIPAGE 12i LED Page Printers This manual is written for use by the maintenance personnel Please note that you should refer to the Printer Handbook and Printer Setup for the...

Page 4: ...r Low Detection 2 29 3 PARTS REPLACEMENT 3 1 3 1 Precautions for Parts Replacement 3 1 3 2 Parts Layout 3 3 3 3 How to Change Parts 3 6 3 3 1 Upper Cover Assy 3 7 3 3 2 LED Head 3 8 3 3 3 Operator Pan...

Page 5: ...3 6 TROUBLESHOOTING PROCEDURES 6 1 6 1 Troubleshooting Tips 6 1 6 2 Points to Check before Correcting Image Problems 6 1 6 3 Tips for Correcting Image Problems 6 1 6 4 Preparation for Troubleshooting...

Page 6: ...1 CONFIGURATION...

Page 7: ...1 CONFIGURATION 1 1 System Configuration OKIPAGE 12i consists of control and engine blocks in the standard configuration as shown in Figure 1 1 In addition the options marked with asterisk are availa...

Page 8: ...M Socket Main Control Board Operator Panel Paper Cassette Face Down Stacker Engine Unit Optional Optional ODA INT High Capacity Second Paper Feeder Multi Purpose Feeder Centronics Face Up Stacker or N...

Page 9: ...eeder Controller Operator Panel Power Supply Unit The printer unit configuration is shown in Figure 1 2 Figure 1 2 Upper cover Operator panel assy Stacker assy Optional board Fusing unit Power supply...

Page 10: ...emory Expausion Board 1 3 Optional Configuration TheoptionsshownbelowareavailableforusewithOKIPAGE10i Theseareavailableseparately from the printer unit 1 High Capacity Second Paper Feeder 2 Multi Purp...

Page 11: ...5 Network Interface Board 4 RS 232C Serial Interface Board 6 DRAM SIMM Memory DRAM SIMM memory is available with memory of 1MB min to 32MB max The access time of SIMM memories are 60ns 70ns 80ns and 1...

Page 12: ...1 6 7 Flash memory SIMM...

Page 13: ...10 manual feed and Multi Purpose Feeder Monarch option only DL C5 A4 A5 B5 JIS A6 Applicable sizes Width 3 87 to 8 5 116 to 216 mm Length 5 83 to 14 148 to 355 6 mm Thickness Automatic feed 16 to 28...

Page 14: ...rinters in packed condition 2 Temperature and humidity must be in the range where no condensation occurs 13 Noise During operation 50 dB A or less Standby 38 dB A or less Quiet mode Back ground level...

Page 15: ...label is affixed to the printer in the position described below 1 5 2 Warning Label The warning labels are affixed to the sections which may cause bodily injury Follow the instructions on warning labe...

Page 16: ...pruebe antes de tocar PORTUGUESE O dissipador de calor e o n cleo do fransiormador apresentam risco de choque el trico Teste antes de focar ENGLISH Circuits maybe live after fuses open FRENCH Il se pe...

Page 17: ...2 OPERATION DESCRIPTION...

Page 18: ...ta via the host I F it then decodes edits and stores the data in memory After completing the editing of a single page of data it references the font memory and generates bit image data which is transf...

Page 19: ...Toner low sensor Reset circuit Centronics parallel I F 1 Chip CPU Drum motor Registration motor drive circuit FAN Driver FAN ALM HEAT ON Low voltage generation circuit LSI AC transformer High voltage...

Page 20: ...data DLL data and macro data 4 EEPROM 4 096 bit Electrically Erasable PROM EEPROM is loaded with the following kinds of data Menu data Various counter data page counter drum counter Adjusting paramete...

Page 21: ...automatically to stop the supply of all high voltage outputs Output voltage Use 5 V 30 V 8 V 8 V 3 3V Logic circuit supply voltage Motor and fan drive voltage and source voltage for high voltage supp...

Page 22: ...ves the monitor timing for switching from hopping operation to feeding operation Monitors paper feeding situation and paper size based on the paper arrival time and running time Detects the paper widt...

Page 23: ...ectrophotographic Process Mechanism This mechanism actuates the printing of image data supplied by the main control board on the paper by electrophotographic process The layout of the electrophotograp...

Page 24: ...Sensor Lever Eject roller assy Heat roller Charge roller Developing roller Toner cartridge LED head Image drum unit Back up roller Cleaning roller Transfer roller Paper sensor plate Inlet sensor plate...

Page 25: ...ge data on the image drum 5 Fuser The fuser consists of a heater a heat roller a thermistor and a thermostat The AC voltage from the power supply sensor board is applied to the heater controlled by th...

Page 26: ...age by static electricity making the image visible At the same time the residual toner on the image drum is attracted to the developing roller by static electricity 4 Transfer When paper is placed ove...

Page 27: ...y roller Toner cartridge Paper eject Fusing Back up roller Transfer roller Charger roller Charging Cleaning Paper hopping Paper feed Image production developing Transfer Cleaning Fusing Paper eject Pa...

Page 28: ...2 11 PRINT N OUT Sensor OFF PRDY N DM ON N RM ON INSNS OUTSNS N Feed stop IN Sensor OFF Feed start Figure 2 5...

Page 29: ...ingindirection a drivesthehoppingroller Theregistrationmotor turning in direction b drives the registration roller The registration and hopping gears have one way bearing so turning any of these gears...

Page 30: ...registration motor turns in direction a clockwise direction and drives the hopping roller to advance the paper until the inlet sensor turns on in this case the registration gear also turns but the reg...

Page 31: ...conductive layer and a surface protective layer both having elasticity to secure good contact with the image drum When the DC voltage applied by the power supply exceeds the threshold value charging b...

Page 32: ...g an electrostatic latent image associated with the image signal Power supply LED head Charge roller Image drum LED head Image drum Paper 30mm 20 m Image drum CTL CGL UL Base The image drum is coated...

Page 33: ...iers flow into the aluminum layer ground ThepositivecarriersmovedtotheCTLcombinewiththenegativechargesontheimagedrum surface accumulated by the contact charge of the charge roller lowering the potenti...

Page 34: ...itive and the toner negative 2 The toner attracted to the developing roller is scraped off by the doctor blade forming a thin coat of toner on the developing roller surface 3 Toner is attracted to the...

Page 35: ...is supplied to the toner supply roller and the developing roller as shown below 500 VDC is supplied to the toner supply roller 265 VDC to the developing roller Image drum Base Developing roller Connec...

Page 36: ...paper from the reverse side The application of a high positive voltage from the power supply to the transfer roller causes the positive charge inducement on the transfer roller surface transferring th...

Page 37: ...o a designated temperature in the menu depending on the thickness of the paper tray 1 2 light 165 C medium light 170 C medium 175 C medium heavy and heavy 195 C manual feeding and power envelope feede...

Page 38: ...er and cleaning rollers are cleaned for the following cases Warming up when the power is turned on Warming up after the opening and closing of the cover When the number of sheets accumulated reaches 1...

Page 39: ...th the LED correcting head a correction control LSI MSM6730WAF is connected between the CPUandLEDdrivers sotheprintingdataisinputtotheLEDdriversthroughthecorrectioncontrol LSI In order to maintain com...

Page 40: ...ta DATAI3 through DATAI0 are stored sequentially shifted in the shift registers of the LED drivers by the printing data synchronous clock CLOCKI Then the printing data stored in shift registers are la...

Page 41: ...omes valid at the fifth fall of CLOCKI The period during which the illumination correction mode is valid is from the fall of the fifth CLOCKI and while the level of LOADI is high When the level of LOA...

Page 42: ...it data for each dot The relationship between the LED correction data and LED current correction steps with the LED driver MSM6731BWAF used in an LED head is shown below LED Correction Data Correction...

Page 43: ...ing edge of paper does not reach the outlet sensor within a predetermined feeding distance after the paper has reached the paper sensor The paper is in contact with the outlet sensor when the power is...

Page 44: ...or on In sensor on Out sensor on In sensor off to to to to to to In sensor on Write sensor on Out sensor on Out sensor on Out sensor off Write sensor Off 36 0 22 0 25 0 45 0 45 0 22 0 45 0 45 0 Unit m...

Page 45: ...board is turned off to cut 5V supply to the high voltage power supply circuit This results in the interruption of all high voltage outputs At the same time the CVOPN signal is sent to the main control...

Page 46: ...from the interlocking with the stirring gear Even when the magnet on the stirring bar reaches the maximum height the stirring bar is pushed by the stirring gear since the other side is being dipped i...

Page 47: ...r Full state is detected 2 times consecutively Toner Low is cancelled When there is no change with the toner sensor for 2 cycles 2 24 sec x 2 or more then the Toner Sensor Alarm is activated The toner...

Page 48: ...3 PARTS REPLACEMENT...

Page 49: ...rd and interface cable to the printer ii Connect the AC inlet plug to the AC receptacle iii Turn on l the power switch of the printer 2 Do not disassemble the printer as long as it is operating normal...

Page 50: ...d in Table 3 1 Table 3 1 Service Tools No Q ty Application Remarks Service Tools 1 2 3 4 5 6 7 8 1 1 1 1 1 1 1 1 2 2 5 mm screws 3 5 mm screws Cleans LED head No 1 100 Philips screwdriver No 2 100 Phi...

Page 51: ...tration Registration roller Spacer bearing R Spacer bearing L Back up roller Eject roller assy Stacker cover assy Diselectrification bar Transfer roller Lower base unit LED head Stacker cover assy Hop...

Page 52: ...3 4 Upper cover unit Figure 3 2 Upper cover...

Page 53: ...3 5 Base unit Figure 3 3 Cassette guide L Paper cassette Cassette guide R DC fan assy Face up stacker assy Operator panel assy Power supply sensor board Transformer Main control board...

Page 54: ...unit 3 3 4 Transformer 3 3 21 Operator panel assy 3 3 3 Manual feed guide assy 3 3 18 Pulse motor main drum 3 3 5 Pulse motor registration 3 3 6 Eject roller assy 3 3 8 Motor assy 3 3 9 Sensor plate...

Page 55: ...image drum unit 4 5 Remove two screws 5 and open the manual feed guide assy 6 Lift the front side of the upper cover 7 up and unlock the latches at two locations on the back side Lift and remove the u...

Page 56: ...ad 2 Note Be sure not to touch directly or push on the SLA part of the LED head Do not remove the LED cable 3 from the connector Remove connector 4 and cable 3 together as an assembly from the LED hea...

Page 57: ...the Sumi card operator panel 2 from the connector CN1 3 Note You can remove the operator panel assy while the upper cover installed on the unit However it is much easier to remove the panel assy afte...

Page 58: ...ve the face up stacker assy see 3 3 7 4 Remove the connecting cables 2 and 3 of the pulse motors from the connectors DM RM of the M5E PCB 1 5 Remove the LED head cables 4 and 5 from the connectors HEA...

Page 59: ...Pulse Motor Main Drum 1 Remove the upper cover assy see 3 3 1 2 Remove the lower base unit see 3 3 4 3 Remove two screws 1 and remove the pulse motor main drum 2 from the motor bracket 3 2 1 1 3 View...

Page 60: ...lse Motor Registration 1 Remove the upper cover assy see 3 3 1 2 Remove the lower base unit see 3 3 4 3 Remove two screws 1 and remove the pluse motor registration 2 from the motor bracket 3 2 1 1 3 V...

Page 61: ...move the operator panel assy see 3 3 3 3 Remove the screw 1 and remove the Sumi card operator panel cable 2 off the latch section of face up stacker 4 Remove both the shield plate 3 and face up stacke...

Page 62: ...ssy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the lower base unit see 3 3 4 5 Disengage the eject roller assy 1 from the lower base 2 by pressing the latch section of the eject ro...

Page 63: ...r assy see 3 3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the lower base unit see 3 3 4 5 Stand the lower base unit on its side as shown and unlo...

Page 64: ...ove the face up stacker assy see 3 3 7 4 Remove the lower base unit see 3 3 4 5 Remove the motor assy see 3 3 9 6 With the lower base unit 1 standing on its side remove the one way clutch gear 2 and t...

Page 65: ...base unit3 turn the reset lever L 4 in the direction of arrow A until it stops and remove it in the direction of arrow B 6 Unlock two latches of the lower base unit 3 then remove the stacker cover as...

Page 66: ...t see 3 3 4 5 Remove the motor assy see 3 3 9 6 With the lower base unit standing on its side remove the one way clutch gear 1 7 Press the registration roller 2 in the direction of arrow A and lift up...

Page 67: ...transfer assy 1 by unlocking the latch of the main unit never apply excessive force when unlocking the latch 4 Lift the right side of the roller transfer assy 1 and shift it to the right side then pu...

Page 68: ...e the fusing unit 2 Caution Fusing unit may be hot Use care when handling Notes 1 When reinstalling or removing the fusing unit tighten or loosen the screws while holding the fusing unit assy 2 down w...

Page 69: ...oller 1 Remove the fusing unit assy see 3 3 14 2 Lift the left side of the back up roller 1 and pull it out to the left side at this time two bushings back up 2 and the bias springs back up 3 will als...

Page 70: ...or panel assy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the lower base unit see 3 3 4 5 Press the clamps of three sensor plates inlet and paper 1 and remove them by pressing them...

Page 71: ...rator panel assy see 3 3 3 3 Remove the eject roller assy see 3 3 8 4 Remove the face up stacker assy see 3 3 7 5 Remove the lower base unit see 3 3 4 6 Remove the fusing unit assy see 3 3 14 7 Press...

Page 72: ...n the manual feed guide assy 1 and release the engagement on both sides with the main unit by carefully bending the manual feed guide assy 1 Note When remounting verify the proper the engagements as s...

Page 73: ...see 3 3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the lower base unit see 3 3 4 5 Press the clamps of the sensor plate paper supply 1 to unlock...

Page 74: ...n of arrow to disconnect it from the power supply sensor board 3 8 Remove the connector FAN and disconnect the fan motor 4 9 Remove the M5E PCB 2 together with the PCB guide plate remove the fan motor...

Page 75: ...e the face up stacker assy see 3 3 7 4 Remove the connectors CN1 and CN2 5 Remove two screws 1 and remove the transformer 2 Note When reinstalling the transformer be sure to lay the AC and transformer...

Page 76: ...three screws 5 and remove the power supply sensor board 6 and contact assy 7 together 8 Unlock two latches 8 and remove contact assy 7 from the power supply sensor board 6 Notes 1 Be careful about the...

Page 77: ...former see 3 3 21 6 Remove the power supply sensor board see 3 3 22 7 Remove two screws 1 and remove the guide rails 2 8 Remove the screw 3 and remove the cassette guide L 9 by shifting it in the dire...

Page 78: ...ve two screws 1 and remove the guide rails 2 6 Remove the screw 3 and remove the cassette guide R 4 by shifting it in the direction of arrow 7 Remove the cassette lock lever 5 and torsion spring 6 8 R...

Page 79: ...3 31 3 3 25 Spacer Bearing L R 1 Remove the back up roller see 3 3 15 2 Remove spacer bearing L R with a tip of screw driver Spacer bearing L Spacer bearing R...

Page 80: ...4 ADJUSTMENT...

Page 81: ...Function There are eleven functions as follows Menu reset Opepane menu disable Hex dump X adjust Drum counter reset Y adjust Resourse Save 2nd Tray Recieve buffer Place page Setting Detailed descripti...

Page 82: ...tation count as counted by the engine section is displayed on the LCD h Standard tray paper feeding quantity setting Sets the amount of paper to be fed from the standard tray i High Capacity Second Pa...

Page 83: ...rmation error Note2 Note2 Talbe 4 1 Items of Each Maintenance Menu Targeted for EEPROM Reset User maintenance menu area Resource save Receiving buffer Operator panel menu function enable disable X Y A...

Page 84: ...removed LED head old part do not reset the LED head drive time Luminous Intensity Marking Label Part Replaced Adjustment LED Head Image Drum Cartridge Main Control Board Set the LED head drive time R...

Page 85: ...ng on LED head 058 060 061 064 065 069 070 073 074 079 080 084 085 090 091 096 097 103 104 110 111 118 119 126 127 135 136 144 145 154 155 Drive time parameter 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 m...

Page 86: ...booted with selected setting by pressing ON LINE key Operation Displays previous parameter No Parameter 19 is set to EEPROM is displayed on LCD ENG MNT LED HEAD No 8 LED HEAD No 19 LED HEAD No 19 Pres...

Page 87: ...nance Utility To copy follow the steps below 1 Be sure to confirm that the printer and the PC are connected with a centronics I F cable Then execute the Maintenance Utility Note Printer driver shall b...

Page 88: ...5 PERIODICAL MAINTENANCE...

Page 89: ...image drum LED lens array or LED head connector block 5 2 1 Cleaning of LED Lens Array Clean the LED lens array or replace the toner cartridge when white lines or stripes void light printing are gener...

Page 90: ...lens array as shown in the figure then slide the cleaner back and forth horizontally several times to clean the head Note Gently press the LED head cleaner onto the LED lens array 2 Throw the cleaner...

Page 91: ...ne may instead be A4 depending on the printer designation While the lower line scrolls the message the message on the upper line remains fixed in place When the above messages appear on the LCD the us...

Page 92: ...6 TROUBLESHOOTING PROCEDURES...

Page 93: ...in proper ambient conditions 2 Are supplies toner and routine replacement part image drum cartridge being replaced properly 3 Is the printing paper normal acceptable quality 4 Is the image drum cartr...

Page 94: ...E MENU 2 Recover Reset MENU 1 Power Save ENTER P A G E P R I N T E R D I G I T A L L E D P R I N T E R OKIPAGE Print Demo FORM FEED ON LINE A4 LTR OTHER LGL ENV or OEL Ready Adobe PostScript Press 2 s...

Page 95: ...ich may be displayed by messages on the LCD are listed in Table 6 1 Problems Problems indicated by LCD message Image problems and problems which are not indicated by LCD message Carry out a detailed t...

Page 96: ...board ERROR On aaaaaaaa Code nn Error 1 3 D F 4 5 6 7 8 9 A B C Reserved Address Error Exception Load command command fetch Address Error Exception Store command Bus Error Exception Command fetch Bus...

Page 97: ...was detected by optional RAM check Data bus Error between Cas and Data bus for option DRAMs A failure occurred with the Fan motor Remedy Replace the main control board Replace the main control board C...

Page 98: ...r Envelope Feeder etc A watchdog timer timeout occurred CPU Error Monitor error double weight Monitor error argument error Option Timeout Error Option Status Error BG Program Error Remedy See Section...

Page 99: ...the main control board Press the operator panel RECOVER key to release the error display When serial I F board has been installed Check the settings related serial I F of the menu Replace the serial I...

Page 100: ...e being fed simultaneously Set the designated paper in the tray Open the cover then close it to perform recovery printing and release the error display If this error occurs frequently see Section 6 5...

Page 101: ...dditional optional RAM board or reduce the print data Normal operation MANUAL REQUEST REC BUFF OVERFLOW MEMORY OVERFLOW OFF LINE emulate ACTIVE emulate Manual loading of paper indicated by the first l...

Page 102: ...PS HEX All fonts of the printer are being printed during self test The current menu setting is being printed Ready ON Executed by command entry Ready flashing Executed by key operation Message display...

Page 103: ...This massage is displayed together with another message on the first line nnn Current page mmm Total page This message is displayed when the printer is performing the cleaning print Manual loading of...

Page 104: ...together with another message on the first line Normal operation can be continued A fault occurred with the toner sensor This message is displayed together with another message on the first line Norm...

Page 105: ...essage is displayed together with another mes sage on the first line PostScript mode only This message appears when the interpreter detects an er ror while a job is being processed The remainder of th...

Page 106: ...2 3 4 5 6 Trouble The printer does not work normally after the power is turned on Jam alarm Paper size error Fusing unit error SSIO Synchronous Serial Input Output error I F timeout no response betwee...

Page 107: ...Yes Is 8 V being applied between Pins 15 GND and 24 of POWER connector Pin 15 0 V Pin 24 8 V No Go to A Yes Is the flexible cable for the operator panel assy being connected to the PANEL connector on...

Page 108: ...board No Is the AC input voltage output between Pins 1 and 2 of connector CN1 on the power supply sensor board normal Yes Replace the AC transformer No Is fuse F1 or F2 on the power supply sensor boa...

Page 109: ...sor on the power supply sensor board or replace the power supply sensor board No Replace the hopping roller rubber or paper cassette No Is the hopping roller rotating Yes Set the paper tray properly N...

Page 110: ...age drum cartridge properly Yes Check the hopping roller assembly or tray Yes Has the paper reached the outlet sensor plate Yes Is the operation of the outlet sensor plate normal moves freely when it...

Page 111: ...Remove the paper No In the operation of the outlet sensor plate normal moves freely when it is touched No Replace the outlet sensor plate Yes Clean the outlet sensor on the power supply sensor board...

Page 112: ...ng used No Use paper of the specified size Yes Are inlet sensor plates 1 and 2 operating properly moves freely when they are touched No Replace the inlet sensor plate or clean the inlet sensor on the...

Page 113: ...the fusing unit is mounted in the printer No Adjust the contacts of the contact assembly Yes Is the heater of the fusing unit turned on when the heater is turned on light is emitted Yes Checkthetherm...

Page 114: ...ly Yes Replace the main control board Has the problem been solved No Check the problem by following the High Capacity Second Paper Feeder maintenance manual of Appendix F Yes End No Replace the main c...

Page 115: ...igure 6 3 B Blank paper is output Figure 6 3 C Black vertical belts or stripes Figure 6 3 D Cyclical defect Figure 6 3 E Prints voids Poor fusing images are blurred or peels off when the printed chara...

Page 116: ...e transfer roller Yes Are the contact of the developing roller and the contact of the toner supply roller of the image drum cartrige in contact with the contact assembly properly see Figure 6 4 A and...

Page 117: ...the cleaning roller of the image drum cartridge in contact with the contact assembly properly see Figure 6 4 C No Adjust the contact of the cleaning roller to make a proper contact with the contact a...

Page 118: ...mage drum cartrige in proper contact with the ground contact properly see Figure 6 4 C No Adjust the ground contact Drum of the contact assembly Yes Replace the LED head Has the problem been solved Ye...

Page 119: ...de by turning the power on while pressing the MENU key and reset the drum counter see Printer Handbook Clean the LED lens array of the LED head Has the problem been solved Yes End No Replace the LED h...

Page 120: ...ler Toner supply roller Charging roller Cleaning roller Transfer roller Heat roller Back up roller Replace or clean the image drum cartridge Replace the image drum cartridge Replace the image drum car...

Page 121: ...djust the contacts so that they touch the contact assy properly Yes Replace the image drum cartridge Has the problem been solved Yes End Note After replacing the image drum cartridge set the printer i...

Page 122: ...ck up roller 7 52kg and the surface of back up roller normal No Replace the back up roller or bias spring Yes Is the contact of the fusing unit assy in proper contact with the contact assy see Figure...

Page 123: ...ng installed properly check HEAD1 and HEAD2 connectors on the main control board and PC connector on the LED head No Install the LED head properly Yes Replace the LED head Has the problem been solved...

Page 124: ...c t s H e a t e r A C H e a t e r A C C h a r g e R o l le r G ro u n d D ru m C le a n in g R o ll e r D e v e l o p i n g R o l l e r T o n e r S u p p l y R o l l e r T h e r m is t o r T h e r m i...

Page 125: ...6 33 Figure 6 5 Contact Power supply sensor board Contact plate for transfer roller...

Page 126: ...7 WIRING DIAGRAM...

Page 127: ...Fuse AC Main Voltage 230V Fuse Rating Main Control Board M5E PCB Operator Panel LED Head 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 Option Feeder I F 1 2 3 4 5 6 1 2 3 4 5 6...

Page 128: ...POWER FAN 2 1 2 1 26 246 1 2 3 3 1 2 5 6 4 7 8 1 2 1 5 4 3 8 7 6 1 8 4 1 4 135 25 RM ENVELOPE PANEL 2NDTRAY 2 1 14 13 11 1 12 2 50 1 100 51 18 36 1 19 36 19 18 1 50 99 100 49 1 2 51 52 LED Head Print...

Page 129: ...7 3 2 Power Supply Sensor Board CN1 SW1 CN3 25 26 1 2 PS1 PS2 PS3 PS4 TR OUT SW2 PS6 PS5 CN2 F3 F2 F1 In case of 200V series there is no F2 on the power supply sensor board...

Page 130: ...Power supply for fan driving Ground Fan alarm PIN NO I O Opening 1 2 3 4 1 2 3 4 O O O O Signal Description DMPH1 P DMPH1 N DMPH2 P DMPH2 N Coil 1 P Coil 1 N Coil 2 P Coil 2 N PIN NO I O 2 4 1 3 Line...

Page 131: ...3 4 O O O O Signal Description RMPH1 P RMPH1 N RMPH2 P RMPH2 N Coil 1 P Coil 1 N Coil 2 P Coil 2 N PIN NO I O 2 4 1 3 Line Color Step No Yellow Black Orange Brown 1 PIN NO 2 3 4 I In O Out Rotary dir...

Page 132: ...P 3 3V HDDLD P HDSTB1 N HDSTB2 N HDSTB3 N HDSTB4 N Ground for Logic Clock Ground for Logic Data 2 Data 3 Ground for LED Data 0 Data 1 3 3V power supply for LED driving Load Strobe 1 Strobe 2 Strobe 3...

Page 133: ...O O I C O C O Signal Description PAPERIN N SCLK N DATA N PAPERIN N OVP 30V 0V 5V Paper sense 1 Clock Data OPT send data ready Analog groud 30V power supply Logic gound 5V power supply PIN NO I O 5 2 1...

Page 134: ...voltage LED head supply voltage Logic ground Heater on RS232C line voltage TR control switch Pin No 1 3 5 7 9 11 13 15 17 19 21 23 25 Description Sequence clear signal of serial I F Clock signal of s...

Page 135: ...Ground Ground Ground Ground Input prime Fault Ground Not connected Always kept high Select in 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 Signal...

Page 136: ...D15 DRAS2 N DRAS3 N DRAS4 N DRAS5 N DCAS3 N DCAS2 N DCAS1 N DCAS0 N RD N WR N INT1 N INT2 N EEPRMCS1 P EEPRMCLK P SSTXD P DRDY N 8V RESET N I O I O I O I O I O I O I O I O I O I O I O I O I O I O I O...

Page 137: ...n motor Main drum motor Fusing unit Circuit Diagram Illustration Resistance Between Pins 1 and 2 9 5 Between Pins 3 and 4 9 5 Between Pins 1 and 2 6 1 Between Pins 3 and 4 6 1 Between Pins 1 and 2 120...

Page 138: ...nce Primary side Between Pins 1 and 2 8 4 120V 28 8 230V Secondary side Between Pins 1 and 3 1 2 Between Pins 5 and 6 1 5 1 2 1 3 Black 120V Blown 230V White 120V Blue 230V Red Red 5 6 Orange Orange P...

Page 139: ...7 13 7 4 Short Plug Setting 1 Main Control Board M5E PCB Short plug settings Short plug Plug setting Description Factory setting T1 Debug mode Normal Not provided Provided Not provided T1 2 1...

Page 140: ...8 PARTS LIST...

Page 141: ...8 1 8 PARTS LIST Figure 8 1 Lower Base Unit View A View A 18 29 7 14 42 26 35 13 11 27 28 39 2 40 1 2 3 24 17 21 22 37 36 19 25 45 43 10 9 47 8 44 10 46 20 41 5 4 2 12 16 15 3 33 38 34 31 32 9 47 23 6...

Page 142: ...Cord LED Assembly Image drum unit Type 5 Image drum unit Type 5 Toner Cartridge Type 5 Reduction gear 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 3...

Page 143: ...Spring A 39 40 41 42 43 44 45 46 47 1 1 1 1 1 1 1 1 2 Special parts for envelope 4PP4083 7663P1 4PB4076 5447P1 3PB4083 6089P1 4PP4083 6173P1 4PP4120 1210P1 4PP4120 1209P1 40392801 40392901 4PP4083 606...

Page 144: ...8 4 Figure 8 2 Upper cover unit 1...

Page 145: ...8 5 Table 8 2 Upper cover unit No Name Rating Part No Use Remarks ODA Part No Cover Upper 1 1 40715101...

Page 146: ...8 6 Figure 8 3 Base unit 16 17 29 9 18 6 13 2 20 21 27 19 22 24 1 4 19 22 25 15 26 28 3 12 20 21 8 5 7 10 11 23...

Page 147: ...83 7655P1 4PP4083 7666P1 3PP4083 7660P1 4PP4083 7657G1 4PP4083 7658G1 4PP4083 7662P1 4PP4083 7665P1 3YS4111 3527P1 40396101 51012901 51011201 51011301 51011401 51709401 56510801 56730001 56609701 5662...

Page 148: ...ignal Pin No Signal name Abbreviation Signal direction Functions 1 Frame Ground FG Frame Ground 2 Transmitted Data TD PR Transmitted Data 3 Received Data RD PR Received Data 4 Request to Send RTS PR S...

Page 149: ...alent INPUT OUTPUT 3V 3V 9V 9V OUTPUT 45 ns 55 ns 75188 or equivalent INPUT OUTPUT 3V 3V INPUT 12V 12V b Sending Circuit Note The signal levels described above is for the case where 3K x 15pF is conne...

Page 150: ...re possible by pressing the ENTER key after selecting the display contents of the LCD of the operator panel by using the and keys Settings are retained even when the printer power is turned off By pre...

Page 151: ...U key Ready Press the MENU key 300 baud 600 baud 1200 baud 2400 baud 4800 baud 9600 baud 19200 baud Item Bit Length Contents of Display Function 8 BITS 7 BITS Factory Setting 8 bit 8 bits 7 bits Item...

Page 152: ...Press the ON LINE key Item Minimum BUSY Time Contents of Display Function 200 m SEC 1 SEC Factory Setting 200 m SEC 200 ms 1 sec 1000 ms Setting completed ON LINE XXX PCL only XXX PCL AUTO Adobe PS HE...

Page 153: ...X05841A36AT made by Ougat or equivalent Cable side 36 pin plug Type 57 30360 made by Daiichi Denshi or equivalent Plug 552274 1 AMP 552073 1 AMP or equivalent 2 Cable Cable length 6 ft 1 8 m max A Shi...

Page 154: ...ECT AUTOFEED 0V 5V 0V INPUT PRIME FAULT SELECT IN 10 PR PR PR PR PR PR PR PR PR PR Parallel data sampling strobe PR Parallel input and output data During print processing or alarm End of paper Select...

Page 155: ...5 s max 0 5 s min 0 min 0 min 0 min 0 5 s to 10 s 0 min Item Description Mode Data bit length Input prime Receive buffer Control Compatibility mode Nibble mode ECP mode 8 bits in the compatibility mod...

Page 156: ...tching timing by ON LINE SW d INPUT PRIME timing when set to the effective INPUT PRIME signal ON LINE SW BUSY 100 ms max SELECT SELECT ACKNOWLEDGE ON LINE SW BUSY 0 min 100 ms max 0 5 s to 10 s INPUT...

Page 157: ...ven when the printer power is turned off By pressing the ON LINE key menu setting mode is completed and the printer returns to on line state Keep the MENU key down for more than 2 seconds and bring th...

Page 158: ...ored I PRIME signal effective Factory Setting OFF Press the MENU key Press the MENU key Ready Item Direction of Data Transfer Contents of Display Function ENABLE DISABLE Bi directional data transmissi...

Page 159: ...aintenance mode The codes transmitted from the TD signals are comparatively checked with the data received from the RD signals If any error occurs the error message is displayed on the LCD DB 25S made...

Page 160: ...n to the printer Printing is activated automatically when the received data exceeds one page If the received data is less than one page printing can be activated manually by pressing the FORM FEED key...

Page 161: ...out of this mode Range of Adjustment 2 00mm to 2 00mm 0 25mm steps In the feeding destination selecting command ESC I H for PCL5 Emulation designated for 2nd Tray is set As compared with mechanical se...

Page 162: ...The rolling ASCII pattern is printed continuously for various engine tests Press the ON LINE key to cancel this mode 4 Loop Test The loop test is for testing the serial I F functions without connectin...

Page 163: ...ss the MENU key Press the MENU key Press the MENU key Press the ENTER key PAGE CNT nnnnnn Press the MENU key Press the MENU key Press the ON LINE key Press the ENTER key CONT PRT PRINTING Press the EN...

Page 164: ...on 4 Drum Count Total Display Displays on the LCD the total number of drum revolutions of the unit counted at the engine block 5 Drum Count Display Displays on the LCD the total number of EP drum revo...

Page 165: ...0 mm 0 5 mm PRINTPOS is for shipping Do not change the default setting Press the or key Press the or key TYPE 1 TYPE 2D2 TYPE 2D4 Do not change the default setting HEADTYPE TYPE 1 Press the or key T1...

Page 166: ...default setting Press the or key 0 mm 1 mm 7 mm 8 mm 1 mm INITIAL IZING ON LINE XXX Factory defaut XXX AUTO PCL PPR FX Adobe PS HEX EP TEST OFF ENGINE TEST Press the ENTER key OFF PAPER CONNECT Press...

Page 167: ...the power on while depressing two keys corresponding to the destination according to the following table Destination Keys to be Depressed ODA MENU OEL MENU INT A A4 Australia etc MENU PAPER SIZE INT...

Page 168: ...E 1 Appendix E Multi Purpose Feeder Maintenance...

Page 169: ...l is intended for the maintenance personnel and describes the field maintenance methods for Multi Purpose Feeder option of OKIPAGE 12i Series LED Page Printer Refer to the Printer Handbook for equipme...

Page 170: ...t E 8 3 3 Parts Replacement Methods E 9 3 3 1 Link E 10 3 3 2 Separator E 11 3 3 3 OLEV 11 PCB E 12 3 3 4 Pulse Motor E 13 3 3 5 Planet Gear E 14 3 3 6 Roller A and B E 15 4 TROUBLESHOOTING E 16 4 1 P...

Page 171: ...PC label sheets PPC sheets Not guaranteed for OHP sheets with attachments on the edge or reverse side Cut sheet size Letter Executive A4 A5 B5 A6 Special size Width 87 to 216mm Length 148 to 297mm Wei...

Page 172: ...nto the printer the envelope or paper is then controlled and fed through by pulse motor registration of the printer 2 2 Hopper Mechanism The hopper automatically feeds the printer with the envelope or...

Page 173: ...sassemble the Multi Purpose Feeder if it is operating normally 3 Establish the extent of disassembly suitable for the purpose of the procedure and do not disassemble any more than necessary 4 Only spe...

Page 174: ...assemblies and units in the field Table 3 1 Service Tools No Service Tools Q ty Application Remarks No 1 100 Philips screwdriver No 2 100 Philips screwdriver No 3 100 screwdriver No 5 200 screwdriver...

Page 175: ...E 8 3 2 Parts Layout This section describes the layout of the main components Figure 3 1 Upper Frame Pulse Motor OLEV 11 PCB Separator Roller B Roller A Link...

Page 176: ...This section describes the parts replacement methods for the components listed in the disassembly order diagram below Multi Purpose Feeder Link 3 3 1 Separator 3 3 2 OLEV 11 PCB 3 3 3 Pulse motor 3 3...

Page 177: ...ed cover 1 and disengage the paper feed cover 1 and link 3 while lifting the paper hold 2 2 Remove the paper hold 2 off the arm 4 3 Disengage the link 3 from the arm 4 and remove it Be careful not to...

Page 178: ...the locks at 2 locations on the upper frame 2 with a screwdriver and remove the upper frame 2 4 Remove 2 screws 3 and take out the separator assembly 4 5 Disengage the separator 7 from the separator b...

Page 179: ...frame see 3 3 2 steps 1 through 3 2 Remove the connector 1 3 Remove 2 screws 2 and remove the OLEV 11 PCB 3 When reinstalling the printed circuit board be careful to make sure that the sensor plate is...

Page 180: ...E 13 3 3 4 Pulse Motor 1 Remove the upper frame see 3 3 2 steps 1 through 3 2 Remove the OLEV 11 PCB see 3 3 3 3 Remove 2 screws 1 and remove the pulse motor 2 2 1...

Page 181: ...E 14 3 3 5 Planet Gear 1 Remove the upper frame see 3 3 2 steps 1 through 3 2 Remove the OLEV 11 PCB see 3 3 3 3 Remove 2 screws 1 and remove the motor bracket assembly 2 and planet gear 3 3 2 1...

Page 182: ...rm the sensor plate 1 Remove the upper frame see 3 3 2 steps 1 through 3 2 Remove the separator assembly see 3 3 2 3 Remove the OLEV 11 PCB see 3 3 3 4 Remove the motor bracket see 3 3 5 5 Remove the...

Page 183: ...DA OEL Ready Adobe PostScript Press 2 seconds Print Fonts TRAY TYPE Print Menu PAPER SIZE MENU 2 Recover Reset MENU 1 Power Save ENTER P A G E P R I N T E R D I G I T A L L E D P R I N T E R OKIPAGE P...

Page 184: ...paper out Notifies of occurrence of jam while the paper is being fed from Multi Purpose Feeder Notifies of incorrect size paper feeding from Multi Purpose Feeder Notifies of no paper state of the Mult...

Page 185: ...ensor plate inlet YES Is the sensor plate inlet operating normally NO Replace the sensor plate inlet YES Clean the inlet sensor on the power supply sensor board or replace the power supply sensor boar...

Page 186: ...M 5 1 Interconnection Diagram OLEV 11 PCB CN3 M Pulse motor CN2 To the Printer or High Capacity Second Paper Feeder 2 M T3 1 M T4 4 M T1 3 M T2 OPTPSIN N OPTSCLK N OPTSD P OPTSDR N OVP 30V OVL 5V P FG...

Page 187: ...E 20 5 2 PCB Layout OLEV 11 PCB CN3 CN2 SEN2...

Page 188: ...E 21 6 PARTS LIST Figure 6 1 Multi Purpose Feeder 9 5 7 6 4 1 2 3 8...

Page 189: ...k Separator Pulse motor OLEV 11 PCB Connector cable Separator assy 1 2 3 4 5 6 7 8 9 1 1 1 1 1 1 1 1 1 1 Same as printer unit ODA exist the label OEL INT without the label 3PB4083 5514P1 3PB4083 5524P...

Page 190: ...F 1 Appendix F High Capacity Second Paper Feeder Maintenance Manual...

Page 191: ...sintendedforthemaintenance personnelanddescribesthefieldmaintenance methods for High Capacity Second Paper Feeder option of OKIPAGE 12i Series LED Page Printer Refer to the Printer Handbook for equipm...

Page 192: ...s Layout F 8 3 3 Parts Replacement Methods F 9 3 3 1 Stepping Motor Hopping F 10 3 3 2 TQSB 2 PCB F 12 3 3 3 Hopping Roller Shaft Assy and One way Clutch Gear F 12 4 TROUBLESHOOTING F 13 4 1 Precautio...

Page 193: ...rd paper Xerox 4200 20 lb Special paper OHP sheets for PPC Label sheets PPC sheets use of envelopes or thick paper is not possible Cut sheet size A4 A5 B5 Letter Executive Legal13 Legal14 Special size...

Page 194: ...nter through the turning of the hopping roller and feed roller Once delivered into the printer the paper is then controlled and fed through by pulse motor registration of the printer 2 2 Hopper Mechan...

Page 195: ...disassemble the High Capacity Paper Feeder if it is operating normally 3 Establish the extent of disassembly suitable for the purpose of the procedure and do not disassemble any more than necessary 4...

Page 196: ...rinted circuit boards assemblies and units in the field Table 3 1 Service Tools No Service Tools Q ty Application Remarks No 1 100 Philips screwdriver No 2 100 Philips screwdriver No 3 100 screwdriver...

Page 197: ...on describes the layout of the main components Figure 3 1 Guide R 2nd Assy includes stepping motor and TQSB 2 PCB Stepping Motor Guide L 2nd Assy Hopping Frame Assy One way Clutch Gear Hopping Roller...

Page 198: ...ection describes the parts replacement methods for the components listed in the disassembly order diagram below High Capacity Paper Feeder Stepping motor hopping 3 3 1 TQSB 2 PCB 3 3 2 Hopping roller...

Page 199: ...o screws 5 and remove the hopping frame assy 6 4 Remove the front cover assy 4 off the guide boss on the guide L 2nd assy 7 by bending the guide L 2nd assy 7 in the direction of arrow shown in the mag...

Page 200: ...otect M D guide bracket E planet gears F and planet gear bracket G 8 Remove the E ring H which is keeping the sheet link I on the guide R 2nd assy 0 and pull out the hinge stand J 9 Remove three remai...

Page 201: ...way Clutch Gear 1 Follow up to step 3 of 3 3 1 and remove the hopping frame assy 2 Remove the screw 1 and remove the earth plate 2 Remove the sensor lever 7 and removethegroundplate6 Removethegear 3an...

Page 202: ...tatus message display Ready LED display OFF BLINKING ON Undefined ODA Ready Adobe PostScript Press 2 seconds Print Fonts TRAY TYPE Print Menu PAPER SIZE MENU 2 Recover Reset MENU 1 Power Save ENTER P...

Page 203: ...e paper feeding from High Capacity Second Paper Feeder Notifies of no paper state of the High Capacity Second Paper feeder Notifies of correct paper size for the High capacity Second Paper Feeder TRAY...

Page 204: ...inlet operating normally NO Replace the sensor plate inlet YES Clean the inlet sensor on the power supply sensor board or replace the power supply sensor board or inlet sensor NO Replace the hopping r...

Page 205: ...F 16 TQSB 2 PCB MOTOR M Stepping motor 2 M T3 1 M T4 4 M T1 3 M T2 PU To Printer OPTPSIN N OPTSCLK N OPTSD P OPTSDR N OVP 30V OVL 5V 1 2 3 4 5 6 7 8 5 CONNECTION DIAGRAM 5 1 Interconnection Diagram...

Page 206: ...F 17 5 2 PCB Layout TQSB 2 PCB CONTROLLER MOTOR DRIVER SEN2 SEN1 OSC PU MOTOR...

Page 207: ...F 18 Figure 6 1 High Capacity Second Paper Feeder 1 2 4 3 5 6 PARTS LIST...

Page 208: ...eeder No Description OKI J Part No Q ty Remark Hopping roller shaft assy One way clutch gear Stepping motor TQSB 2 PCB Cassette assy 2nd tray 1 2 3 4 5 1 1 1 1 1 3PA4122 1367G1 4PB4122 1382P1 3PB4122...

Page 209: ...F 20 2nd Tray ASSEMBLY SECTION1 CABINET CASSETTE ASSEMBLY SECTION1 CABINET CASSETTE ASSEMBLY SECTION2 MECHANICAL ASSEMBLY...

Page 210: ...F 21 SECTION1 CABINET CASSETTE ASSEMBLY 5 6 3 25 2 4 7 8 1...

Page 211: ...F 22 SECTION2 MECHANICAL ASSEMBLY 21 9 11 10 12 13 23 22 14 24 15 16 17 19 18 20 A A B B...

Page 212: ...1 1 1 1 1 1 2 1 1 1 1 1 1 1 500 3 3 3 3 3 6 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 6 3 1000 5 5 5 5 6 12 5 5 6 5 5 5 5 5 6 5 5 5 5 6 6 6 12 6 1PP4122 1401P001 3PA4122 1370G001 1PA4122 1369G001 3PA4122 1371G...

Page 213: ...G 1 Appendix G Network Option Board Maintenance...

Page 214: ...wer feeder2 5 Physical dimensions a Transmission method by CSMA CD b Transmission protocol Packet type Support Remarks Ethernet ll IEEE802 3 IEEE802 3 IEEE802 2 IEEE802 3 IEEE802 2 SNAP 6 List of prot...

Page 215: ...s called Host name printed on the banner sheet Log in name of the user having called the LPR User name printed on the banner sheet Job name printed on the banner sheet Default File name Job type print...

Page 216: ...the terminal of the connected client Only the VT 100 alone is the support terminal mode Indicates the number of the digits of the ter minal of the connected client The number of the support digits is...

Page 217: ...DATA three least significant bytes for MAC address SAP method 1 2 or more 2 2C 3 1X 4 0 4 1 3 times 1 to 4 servers Maximum four servers Maximum 48 characters For four printers 1 to 48 charac ters 1 to...

Page 218: ...the bindery for communication with the file server Indicates the number of file servers which can be connected simultaneously Each file serv er need not be started in advance Even when the printer is...

Page 219: ...ation Item Description Initial recognition Flash Down Load PJL command response Executes the processing of finding out the printer by the setup utility when the print er is connected to the network Pr...

Page 220: ...alid R Printer Q server EtherTalk valid invalid Name of the zone to which the printer belongs Network valid invalid Frame type TCP IP valid invalid IP address IP subnet mask Default gateway Netware va...

Page 221: ...hich indicate other statuses but error 1 Press Recover button for 2 seconds or more to release the error 2 Press MENU 1 button for 2 seconds or more under the OFF LINE state to make a shift to level 2...

Page 222: ...efore it is STATUS 15 and the one before the previous one STATUS 02 In this case as the 1st byte is 00 no error it can be found out that the STATUS 02 is the oldest error Also if all 4 areas 4 bytes h...

Page 223: ...ssibility of pro gram malfunction or RAM breakage Update of Network Program or re placement of printer main PCB Status code Sub status Handling Contents Error type 08 01 28 Significant problem Program...

Page 224: ...gram malfunction or RAM breakage Update of Network Program or re placement of printer main PCB FTP Status code Sub status Handling Contents Error type 13 01 0E Significant problem Program error there...

Page 225: ...f Network Program or re placement of printer main PCB JCM Common driver Status code Sub status Handling Contents Error type 18 01 2A Significant problem Program error there is possibility of pro gram...

Page 226: ...Oki Data Corporation 4 11 22 Shibaura Minato ku Tokyo 108 8551 Japan Tel 03 5445 6162 FAX 03 5445 6189...

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