Oki OKIPAGE 12i Series, Service Handbook

Page: 221 / 226

G - 9
13) TROUBLESHOOTING
a) Basic Procedure
Processing flow after the occurrence of an error
An error occurs (operator panel indicates “HOST I/F ERROR” or the function would not
perform normally.)
YES Note STATUS CODE and SUB STATUS CODE 1~ 18.
YES Power on again and retry to use.
Another error occurs
No End
YES Take measures (See Appendix) for STATUS CODE/SUB STATUS CODE.
b) Checking STATUS CODE/SUB STATUS CODE
If a communication error occurrs in sending/receiving in this Network card, the LCD panel will
display “HOST I/F ERROR”. In this case, check the error status in the following procedure
for handling.
Also, When each function does not perform, Be sure to note this code.
(SUB STATUS CODE might include values which indicate other statuses but error. )
(1) Press “Recover” button for 2 seconds or more to release the error.
(2) Press “MENU 1” button for 2 seconds or more under the OFF-LINE state to make a shift
to level 2 menu setting. after that, “PRINT MODE” is indicated.
(3) Press “MENU 1” button repeatedly until “NETWORK” is indicated and press “ENTER”
button to go to Network setting mode.
(4) Press “MENU 1” button repeatedly until “MAINTENANCE” is indicated, and pressing
“ENTER” button, “STATUS” will be indicated. At this time, the figures which indicate the
type of error appears in the lower part of LCD.
(5) And then, when pressing “«” and “»” button, the detailed SUB STATUS CODE from
“STATUS 1” to “STATUS 18” will be indicated in numeric figure. Address each of them
by referring to Appendix, STATUS CODE corresponding table as well as the figures of
‘STATUS’ described above.
(6) Press “ON-LINE” button to pass the menu setting mode back to the idle state.