Troubleshooting Solutions
Technical Information 5-5
Low Disk Space Problems
Problems may occur if your system runs low on free disk space. Try
these solutions for low disk space problems:
• Empty the Windows Recycle Bin.
• Delete the
*.tmp
files in the
Temp
folder. This folder is usually in
your
Win 95
folder.
• Run ScanDisk to check for errors that may be using up disk
space. See Windows online help for instructions.
• Back up unneeded files onto floppy disks or other media and
delete them from your hard disk.
• Remove Windows applications that you do not use.
• Defragment your hard disk. See Windows online help for
instructions.
Scanning Problems
This section contains information and solutions for scanning problems.
See also “Scanner Setup Issues” on page 5-8
Problems Connecting OmniPage Pro to Your Scanner
Try these solutions if you experience a problem between OmniPage Pro
and your scanner or if you receive a scanner error message when you
launch OmniPage Pro.
• Make sure the scanner is supported by OmniPage Pro.
A list of tested scanners is provided in the
Scanner Setup Notes
. If
your scanner is not listed, call your scanner manufacturer to find
out if it is supported.
• Make sure the Scan Manager is installed and that you selected the
correct default scanner in the Scan Manager.
See “Setting Up Your Scanner With OmniPage Pro” on page 2-3.
• Make sure you have installed the latest scanner driver supplied
by the scanner manufacturer.
• Make sure your scanner is turned on and connected securely.
Some scanners drivers must be loaded at startup. In this case,
turn your scanner on and restart your computer.
• Make sure the scanner is not in use by another application.
• Uninstall and then reinstall the Scan Manager.
Summary of Contents for OMNIPAGE PRO
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