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Section 7
Factory Service
7.1
Introduction
This section contains information regarding obtaining factory service for the
Model 2835-C Multi-Function Optical Meter. The user should not attempt any
maintenance or service of this instrument and/or accessories beyond the
procedures given in Section 6: Maintenance, Test and Troubleshooting. Any
problems which cannot be resolved using the guidelines listed in Section 6
should be referred to Newport Corporation factory service personnel. Con-
tact Newport Corporation or your Newport representative for assistance.
The Model 2835-C contains no user serviceable parts. Its calibration accuracy
is warranted for a period of 1 year. After 1 year, the unit should be returned to
Newport Corporation for recalibration and NIST traceability recertification.
7.2
Obtaining Service
To obtain information concerning factory service, contact Newport Corpora-
tion or your Newport representative. Please have the following information
available:
1.
Instrument model number (On front panel)
2.
Instrument serial number (On rear panel)
3.
Description of the problem.
If the instrument is to be returned to Newport Corporation, you will be given a
Return Number, which you should reference in your shipping documents.
Please fill out the service form, located on the following page, and have the
information ready when contacting Newport Corporation. Return the com-
pleted service form with the instrument.
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