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7-6 Troubleshooting
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Speaker volume is too low.
Adjust the volume control on the left side of the system unit. If the
volume is still too low, adjust the volume through system software (see
Windows Multimedia online help.)
Diagnostics
One beep indicates that the system has completed its POST test. If intermittent
beeping occurs, power off the system and try again. If the beeping persists, see
the following table. The table summarizes problems that may develop during
system operation and lists (in sequential order) suggested corrective actions.
Problems and Solutions
Problem
Symptom
Solution
No power
Power lamp on system unit does
not light.
1. Check that the AC power adapter is
plugged into the DC power socket on the
system unit.
Check that the other end of the AC power
adapter is plugged into a live, properly
grounded AC power outlet.
2. Systematically eliminate possible shorted
PCBs by removing cables and daughter
boards.
3. Check +5 and +12 power supply voltages.
Measure voltages with system board
installed.
4. Replace the AC power adapter.
5. Replace the system board.
Operating system
does not boot
Intermittent beeping at power-on.
System beeps more than once
and is unable to complete boot-
up.
1. Check system configuration (see Section
2).
2. Check jumper settings and verify that
drives are enabled (see Section 2).
3. Reseat SO-DIMMs. Inspect system board
for foreign objects such as paper clips.
4. Replace system board.
“Invalid Configuration” message
displayed.
1. Press
F2
to run Setup and correct the
parameters.
2. Replace the CMOS battery (see
Section 3) if the date and time must be set
each time the system is powered on.
Summary of Contents for PowerMate 2000 Series
Page 13: ...1 System Overview Configuration Features Components ...
Page 93: ...4 System Board Connectors Jumpers Sockets Components ...
Page 110: ...6 Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning ...
Page 113: ...7 Troubleshooting Checklist Diagnostics ...
Page 140: ...A Release Notes Applications System Configuration Dynamic Video Memory Technology ...
Page 169: ...Regulatory Statements FCC Statement Note for Canada Battery Replacement Battery Disposal ...