Group Mailbox
IntraMail System Guide
Chapter 2: Features
◆
99
2
■
If the Group Mailbox user presses
MW
, they are asked to enter their mailbox number. After entering the
number, they hear: “
That mailbox does not exist.”
■
An Automated Attendant caller attempting to leave a Quick Message or do a Remote Logon at an exten-
sion assigned to the Group mailbox hears, “
That mailbox does not exist.”
They then return to the Auto-
mated Attendant.
Related Features
A Group Mailbox uses a Master Mailbox. You can set up the Master Mailbox as a Call Routing,
Announcement, Subscriber, or Directory Dialing Mailbox.
Programming
Step 1
Assign the extension you want to have a Group Mailbox to a Ring Group.
1.1
1802 - Extension Options (Part 1): Ring Group Number.
- Enter the Ring Group to which the extension belongs (1-8). The Ring Group assignment
determines which Master Mailbox the system uses as the Group Mailbox.
- If
1808-Mailbox Type
= 2 (Group) and there is no Ring Group assignment, the extension
has no mailbox, just as if
1808-Mailbox Type
was 0 (None).
✔
By default, this entry is 0 (no Ring Group assigned).
Step 2
Set the extension’s mailbox type to Group.
2.1
1808 - IntraMail Subscriber Mailbox Options:
- If an extension should have a Group Mailbox, enter 2.
- Other entries for this option are 1 (Personal Mailbox) and 0 (no mailbox enabled).
✔
By default, this option is 1 (Personal Mailbox).
Step 3
For the Master Mailbox that corresponds to the extension’s Ring Group, assign the mailbox
type.
3.1
8005 - IntraMail Master Mailbox Options
:
- Use this option to set the mailbox type for the Master Mailbox used as the Group Mailbox. The
entries are 1 (Call Routing), 2 (Announcement), 3 (Subscriber), and 4 (Directory Dialing).
- See
Understanding Group Mailbox Types
on page 98 for more on choosing the extension’s
Group Mailbox type.
✔
By default, this option is 3 (Subscriber).
Ring Group Assignments for Group Mailboxes
1802-Ring Group Entry
Ring Group Master Number
8005-Master Mailbox
1
600
600
2
601
601
3
602
602
4
602
603
5
604
604
6
605
605
7
606
606
8
607
607
