Users Guide ValueJet 1614
124
AP-75790 Rev 1.4 -22/02/2011,
6.4.4 Command error display and remedies
This section describes command errors and remedies.
A command error is displayed if a certain failure occurs during analysis of the command data sent from your
PC to the printer.
If a command error occurs, the following error message appears on the operation panel of the printer and the
operation panel stops.
When the error is solved, the printer starts operating.
N°
Display
Description
Remedy
Reference
1
MH** Error [ ]
An invalid
command has
been sent from the
computer
Check that the
settings on your pc
and printer are the
same
Menu setup on the
operation panel.
6.4.5 Errors requiring a restart.
This section describes errors requiring restart and remedies.
An error requiring restart is displayed if a fatal operational failure such as the following occurs.
When an obstacle that prevents printing occurs
When a problem occurs with the electrical circuit, such as the PCB, motor and sensor of the printer.
When a failure in the printer control program occurs.
If an error requiring restart occurs, the printer stops operating after performing the following operations.
1. The drive power automatically shuts down
2. All lamps on the operation panel blink, and the buzzer rings continuously.
3. The error message is displayed on the operation panel.
Pressing any key on the operation panel stops the beeping.
For an error requiring a restart, operation will return to normal after removing the cause of the error and
restarting the printer.
If the same error continues to be displayed, contact your local MUTOH dealer.
Be sure to tell us
*** in the error message is the code N°
that indicates what type of error occurred.
The command code representing the error occurred may be indicated in [ ]
For the settings on your PC, refer to the operating manual of your
N°
Display
Description
Remedy
reference
1
E** Error [ ]
A problem that
does not have a
remedy has
occurred
1. Remove obstacles such as
paper scraps in the drive
system.
2. Confirm that the replaced
items are correctly
attached.
3. Switch OFF the printer and
switch it back ON after 10
seconds or longer
The media is jammed.
Replacing consumable
components
Notes
*** in the error message is the code n° t
hat indicates what type of error occurred.
The command code representing the error occurred may be indicated in [ ]
For the settings on your PC, refer to the operating manual of your PC.
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