MUTOH Kona 1400, User Manual

Page: 193 / 218

193 AP-75370 - Revision 1.1
User’s Guide Kona / Kona apparel cutting plotter
Troubleshooting
The plot data is out
of limit and is
clipped to hardclip
region

The data sent to the cutter is larger than
the position between the first and last
pressure roller.

Load appropriate media.

Reposition pressure rollers.

Redesign your job.
Refer to
Loading media on
page 51
Unable to show
point

There is an error during the switch from
the cutter knife to the laser or vice versa.

If the cutting head is located at the end of
a paper during the switch, this error can
occur also.

Try again or reboot and try again.

Contact an authorized Mutoh technician if
the error remains.
EPOS problem: No
EPOS reference
found

It might be possible that the bounding box
cannot be found.

The EPOS sensor is broken

Select the correct file in the Mutoh
CutServer and start the job manually
(send EPOS job)

Make sure that the printed bounding box
is made within the specifications. (print
the file once again with a thicker bounding
box, e.g. 5 mm or more)

Be sure that the contour cutting box is
located in between the two outer pressure
rollers.

Be sure that the media is loaded straight.

Contact an authorized Mutoh technician
to replace the sensor
Refer to Application Guide
Refer to
Bounding box details
on page 152
Error Cause Solution Refer to ...