Appendix A
| Troubleshooting
Using System Logs
– 580 –
Using System Logs
If a fault does occur, refer to the Installation Guide to ensure that the problem you
encountered is actually caused by the switch. If the problem appears to be caused
by the switch, follow these steps:
1.
Enable logging.
2.
Set the error messages reported to include all categories.
3.
Enable SNMP.
4.
Enable SNMP traps.
5.
Designate the SNMP host that is to receive the error messages.
6.
Repeat the sequence of commands or other actions that lead up to the error.
7.
Make a list of the commands or circumstances that led to the fault. Also make a
list of any error messages displayed.
8.
Set up your terminal emulation software so that it can capture all console
output to a file. Then enter the “show tech-support” command to record all
system settings in this file.
9.
Contact your distributor’s service engineer, and send a detailed description of
the problem, along with the file used to record your system settings.
For example:
Console(config)#logging on
Console(config)#logging history flash 7
Console(config)#snmp-server host 192.168.1.23
.
.
.
Summary of Contents for EX-3524
Page 2: ......
Page 28: ...Figures 28 ...
Page 34: ...Section I Getting Started 34 ...
Page 58: ...Chapter 1 Initial Switch Configuration Setting the System Clock 58 ...
Page 72: ...Chapter 2 Using the Command Line Interface CLI Command Groups 72 ...
Page 156: ...Chapter 5 SNMP Commands Notification Log Commands 156 ...
Page 164: ...Chapter 6 Remote Monitoring Commands 164 ...
Page 218: ...Chapter 7 Authentication Commands Management IP Filter 218 ...
Page 268: ...Chapter 8 General Security Measures Port based Traffic Segmentation 268 ...
Page 292: ...Chapter 9 Access Control Lists ACL Information 292 ...
Page 312: ...Chapter 10 Interface Commands Power Savings 312 ...
Page 324: ...Chapter 11 Link Aggregation Commands Trunk Status Display Commands 324 ...
Page 366: ...Chapter 15 Address Table Commands 366 ...
Page 428: ...Chapter 17 VLAN Commands Configuring Voice VLANs 428 ...
Page 572: ...Chapter 25 IP Interface Commands IPv6 Interface 572 ...
Page 578: ...Section I Appendices 578 ...