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Problem solving guide
62
Other problems
Problem
Possible cause and remedy
Food has frozen
together.
The food packaging was not dry when loaded in the
freezer.
Use a blunt instrument, e.g. a spoon handle or
plastic scraper, to prise it apart carefully.
The external walls of
the appliance feel
warm.
This is not a fault. The heat which results from the
cooling process is used to avoid the build-up of
condensation on the appliance.
The floor of the
PerfectFresh zone is
wet.
The condensate drain hole is blocked.
Clean the condensate channel and drain hole.
Summary of Contents for KFN 14827 SDE ed/cs-2
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