Luma Surveillance LUM-500-DVR-16CH, Technical Reference Manual

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Luma Recorders
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FAQ
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Why can’t I access the recorder remotely?
Typically, you must forward two or three ports (HTTP, Server, and
RTSP are required for the DVR) on your router to allow remote
access to the recorder via Internet Explorer or a cellular phone app.
Why does my recorder’s IP address keep changing?
Your recorder is most likely set to DHCP. After obtaining the initial
IP address of the recorder, the IP address should be changed to
static, or the DHCP address should be reserved in the router, if the
feature is available.
How do I set up multiple recorders on a network?
First, you need to forward different ports on the router for each
recorder being installed, otherwise you will only be able to access
one recorder. Make sure the ports are changed in the recorders and
forwarded correctly in the router.
If you have DDNS set up, you only need it on one device. Other
devices use the same DDNS address with different port numbers.
The DNS address doesn’t populate after upload.
Verify the DNS is the same as the gateway, or try “8.8.8.8” or
“8.8.4.4”.
What are SNMP settings?
These stand for Simple Network Management Protocol, and are
used to handle your network devices like printers, hubs, etc. In most
cases, you do not need these to set your surveillance system. See
your network administrator.
Should I use HTTP or HTTPS?
HTTP, or HyperText Transfer Protocol, is the set of rules computers
follow to send and receive data over the Internet. HTTP is not
secure, meaning that other people or computers can see messages
sent using this protocol. Usually this is fine, since most information
is very routine, like requesting to load a website. If you are sending
private information like credit card numbers or passwords, HTTP is
not a safe way to send or receive it. To make HTTP more secure for
your recorders, a user name and password is required to gain access.