Glossary
called party number
UCS 1000 R4.2 Administration 585-313-507
Issue 3 April 2000 636
called party number
The number dialed by the person making a telephone call. Telephone switching
equipment can use this number to selectively route an incoming call to a particular
department or agent.
caller
The party who calls for a service, gets connected to the system, and interacts with it.
As the system can also make outbound calls for service, the caller can also be the
person who responds to those outbound calls.
call flow
See
transaction
.
call progress tones
Standard telephony sounds that indicate the status of the call. These sounds include
busy, fast busy, ringback, reorder, etc.
card cage
An area within a hardware platform that contains and secures all of the standard and
optional circuit cards used in the system.
