7
Common Administration
Reports Administration
UCS 1000 R4.2 Administration 585-313-507
Issue 3 April 2000 317
Updating the Call
Classification
Report
Use the Update function to redisplay the report. The report reflects the values
last saved to the voice system.
To update the Call Classification Report:
1
Start at the Call Classification Report window (
Figure 142 on page 311
)
and press
F 8
(Actions).
The system displays the Actions Menu (
Figure 143 on page 314
).
2
Select:
The system updates the report and displays the values last saved.
Call Data Detail Report
The Call Data Detail Report keeps data on the following:
•
Date, time, and duration of the call
•
Service run on the call
•
Channel receiving the call
•
Assigned database record number
> Update