7
Common Administration
Reports Administration
UCS 1000 R4.2 Administration 585-313-507
Issue 3 April 2000 330
If you enter a range between 9 and 16, the system displays call data for
calls made between 9 a.m. and 5 p.m. The default is all, meaning that the
system displays call data for the entire 24 hour period for the day.
Note:
Hourly Call Data Summary Reports are not processed until
midnight of each day. If you make a request for information on
Tuesday, the information will not be displayed until the following
day, Wednesday.
5
Enter a service name, or all, or press
F 2
(Choices) to select from a menu
in the
Service:
field to limit the report to a particular service. The default
is all, meaning that the report displays call data for all services.
6
Enter Yes or No, or press
F 2
(Choices) to select from a menu in the
Include Call Data Fields?:
field to specify if event data should be
included on the report. The default is No. If call event data exists for a
particular record, this information appears immediately after the record
entry on the Call Data Summary Report window.
7
Press
F 3
(Save).
The system displays the previous Call Data Summary Report window.
8
(Optional) Press
F 8
(Actions).
The system displays the Actions Menu (
Figure 150 on page 337
).
9
(Optional) Select:
