System Management
3-16
Issue 1 January 1997
Call Collection Interface
Purpose
To set up or change interface details with the source of call records for a site. Details
consist of a transmission protocol, the call record format, and the timetable to enable
(and, if necessary, schedule) call collection.
Dialog
Box
Summary of Procedures (Call Collection Interface )
1.
Select Call Collection Interface from the Configuration menu.
2.
To install Call Collection Interface diskettes:
a.
Use Add then select Yes to continue.
b. Insert disk 1 into the drive and use OK.
c. Repeat a and b (above) for disk 2.
3.
To change the protocol for the source of call records for this site, select the
appropriate one from the list box (see table below).
Protocol
Description
Direct
Connect
Receive call records directly from the
telephone system, without
protocol.
Collect from
File
Copy call records from a file in your PC (you must have another means
to collect SMDR from the telephone system and place it in the file)
PollComm
Poll call records from a PSU (Pollable Storage Unit) or another
MERLIN LEGEND Reporter system according to a schedule.
4.
To change transmission details for the selected protocol, select the Option button
and proceed to a, b, or c:
See Call
Collection
Interface in
Chapter 8.
See Site
Selection in
Chapter 8.
