System Management
3-14
Issue 1 January 1997
Summary of procedures (Call Types)
1.
Select Call Types from the Configuration menu.
2.
For a new entry, select Add; for changes, select the desired entry and use Edit or
Delete, as appropriate.
3.
Complete the dialog box. To add or change the number patterns associated with
this call type, select Dialing Patterns.
a.
For a new pattern, select Add; for changes, select the desired entry and use
Edit or Delete, as appropriate.
b.
For additions or edits, complete the dialog box and select Apply (Reset
cancels changes). You may work with another entry or select Close to exit.
4.
At the Call Types dialog box, select Apply (Reset cancels changes). You may
work with another entry or select Close to exit.
Lines
Purpose
To administer the table used by MERLIN LEGEND Reporter to track the route of calls
through the telephone system. If a new line number appears in a call record, it is
automatically added to the table under the “Default” facility.
Related
The Facility Grade of Service Report provides traffic information to help you offer the
Functions best service (accessibility, less waiting times) through your telephone lines.
Dialog
Box
Line. The 2-digit line number, exactly as it
appears in a call record.
Facility. The name of the telephone facility
associated with this line. You must define a new
facility via the Facilities button before selecting
it.
Delete at End of Accounting Period. Option to
remove this line from the system table when the
period ends.
Facilities
See Site
Selection in
Chapter 8.
