System Management
3-2
Issue 1 January 1997
This chapter documents functions as if they were run in a single-site, stand-
alone environment. Whenever a function or procedure requires a different
approach in a multi-site configuration, the icon on the left appears in the
margin.
Your Daily, Weekly, and Monthly Tasks
All MERLIN LEGEND Reporter functions that are required to start processing calls were
set up at installation; most of them either will never change or they will be automatically
maintained by the system.
The list below shows additional functions that you may wish to implement after installation,
as well as those that are already setup but may require periodic maintenance.
Create tables soon after installation...
Account Codes — to report dialed account codes
Alert Numbers — to log calls to alert numbers
Call Types — to report more call types than those provided by default
Immediate Output — to log incoming/abandoned/lengthy calls
Immediate Output Printer — to print immediate output/alert calls
Location Table — to identify location names for phone calls in reports
Schedule Reports — to set up automatic printing at the end of a period
(1)
Daily Task...
Immediate Output Log — if used, check often for flagged calls
Weekly Task...
Users / Password — secure system after installation; change your password often
Monthly Tasks...
Account Codes — if used, update new account names before reports run
Backups — backup the archive period, after closing the accounting period
(2)
Organization Table — update new personnel/extensions before reports run
As needed...
Call Types — change/add to table if you wish to report different “call types”
Reports — run individual reports as needed
(1)
Lines and Facilities — update if adding lines/facilities
(1)
Documented in Chapter 4, Reports and Listings.
(2)
