Central Site of a Multi-site Configuration
8-6
Issue 1 January 1997
Multi-site Functions
This section describes additional functions or differences in standard functions, related to
administering a multi-site configuration. Topics include:
Site Selection. This function is required whenever you must work in a specific
site’s database.
Call Collection Interface and Schedules. This topic describes an overview of call
collection functions from the Central Site’s standpoint.
Reports. This topic summarizes how to include sites in your call accounting
reports.
Call Processing Status. This topic shows a sample of the Call Processing Status
window, displaying specific site information.
Site Selection
Purpose
To access a site’s database in a multi-site congiruation.
Access
Select Site Selection from the Administration menu.
Select the name of the desired site from the list box and use OK.
After a site is selected, its name will appear in the title bar of site-specific functions.
Call Collection Interfaces and Schedules
Purpose
To set up interface details with the source of call records for a site, which consist of a
transmission protocol, the call record format and the dates to enable call collection.
The details also include a polling schedule if the connection is not direct.
See diagrams on the next page for the role of related functions:
Call Sender Interface (used by a site that “saves call data for sending”) —
manages poll requests from a Central Site.
Users — provides access to “system users” (including the Central Site that must
log in and poll call data).
Access
Perform a Site Selection (Administration), then select Call Collection Interface
from the Configuration menu.
Related
Function
