Worksheets
A-4
Issue 1 January 1997
Instructions to complete the CALL COLLECTION INTERFACE WORKSHEET:
1. Make as many copies of this worksheet as needed.
2. (Multi-site configuration only) Enter the name of the site.
Sites are named at the time they are added (or renamed anytime thereafter) via
the Site Maintenance function under the Utilities menu.
3.
Select the protocol and complete the protocol options:
For a Direct Connect protocol, enter the PC port to connect to the telephone system.
The other values should be entered during setup EXACTLY as shown.
For a PollComm protocol (polls a PSU or another MERLIN LEGEND Reporter),
select the PC port to connect to the polled device then, the other values as follows:
a.
Enter the port used to poll the device.
In a multi-site configuration, this port is typically shared by multiple sites,
according to a non-conflicting polling schedule. If necessary, update this
information after you have completed the POLLING SCHEDULE
WORKSHEET in the next section.
b.
If the device is connected by modems, enter the phone number to dial the polled
device’s modem: use the letters “T” (for tone) or “P” (for pulse), digits, and
commas “,” (for pauses) as required — for example, T9,3816000 uses touch
tone, dials 9, waits, then dials 381-6000.
c.
Enter the User ID and Password. If the polled device is a PSU, enter User
ID = UserId and Password = UserPswd (use upper and lower case, no
spaces).
d.
For UCT Difference, select the polled device’s time zone. During setup, enter
the amount in parentheses — this corresponds to the hour difference between
the polled device and the Universal Coordinated Time (Greenwich Mean Time).
e.
Check if this is a “direct connection” to the polled device (that is, modems are not
used).
During setup you will also see a field grouping for “Local System.” Leave Local
System fields blank.
For a Collect from File protocol:
a.
Enter the name of the file containing SMDR for this site. Use a complete path
name to the directory of the SMDR file.
b. Enter the polling interval or frequency (number of seconds) to retrieve call
records from the file named above.
4.
Identify whether or not this site must save its call record data to send to the Central Site.
During setup you will also need to (1) select the call collection format : Lucent
MERLIN x.x for Lucent MERLIN LEGEND Reporter (there is only one
choice) and (2) accept or change the default “enable from / to” dates (by
default, these dates enable the call collection interface).
