LG 65EU960H Setup Manual Download Page 1

Page: 1 / 109

EZ-Manager Wizard

pages 23 – 33

Custom Master TV Setup

pages 49 – 51

Cloning Procedures

pages 52 – 58

EXPERIENCED INSTALLER

Commercial Mode Setup Guide

Note: Selected features shown in this guide may not be available on all models.

Lodging Guest Interactive Pro:Centric

TVs

P/N: 206-4334 (Rev B)

55EU960H

65EU960H

77EU960H

Summary of Contents for 65EU960H

Page 1: ...ocedures pages 52 58 EXPERIENCED INSTALLER Commercial Mode Setup Guide Note Selected features shown in this guide may not be available on all models Lodging Guest Interactive Pro Centric TVs Copyright 2018 LG Electronics U S A Inc P N 206 4334 Rev B 55EU960H 65EU960H 77EU960H ...

Page 2: ...s attention to Article 820 40 of the National Electrical Code U S A The code provides guidelines for proper grounding and in particular specifies that the cable ground shall be connected to the grounding system of the building as close to the point of the cable entry as practical REGULATORY INFORMATION This equipment has been tested and found to comply with the limits for a Class B digital device ...

Page 3: ... unplug it discontinue use of the appliance and have the cord replaced with an exact replacement part by an authorized servicer Protect the power cord from physical or mechanical abuse such as twisting kinking or pinching or being closed in a door or walked upon Pay particular attention to plugs wall outlets and the point where the cord exits the appliance Do not use a damaged or loose power cord ...

Page 4: ...uctions 28 Do not install this product on a wall if it could be exposed to oil or oil mist This may damage the product and cause it to fall 29 Do not allow an impact shock or any objects to fall into the product and do not drop objects onto the screen 30 Do not touch the ventilation openings as they may become hot while the TV is operating This does not affect the perfor mance of the product or ca...

Page 5: ...ne File 54 Cloud Configuration Tool Overview 59 64 Creating an FTG Configuration File 59 File Manager Web Page Overview 62 Channel Map Web Page Overview 63 Installer Menu Web Page Overview 64 IP Environment Setup 65 76 Accessing the IP Environment Menu 65 Network Configuration 65 Pro Centric Setup 70 Portal Settings 72 Media Share Setup 74 References Updating TV PTC Software using a USB Memory Dev...

Page 6: ...Make all rear jack panel connections as appropriate Commercial Mode Setup __ Complete appropriate procedures as described in this document for Commercial Mode operation Pass through Mode This mode allows you to configure individual TVs for Pro Centric and or FTG Mode operation This mode also allows external control via either the MPI port or the TLT RS 232C port on the TV rear jack panel There are...

Page 7: ...232C port for communication purposes See Reference section TLT Communication Parameters for further information FTG Mode In this mode the TV s CPU is configured with an FTG Channel Map and the CPU controls and restricts the tuning operation of the TV based on this FTG Channel Map The FTG Channel Map enables the decryption of each Pro Idiom encrypted channel and also provides logical channel mappin...

Page 8: ...ation Tool Overview on pages 59 to 64 Remote Configure all EU960H TVs at the site using a Pro Centric server head end device Example PCS400R Refer to the Pro Centric Server Admin Client User Guide for further information While the TV is in FTG Mode Users can still access the Installer Menu using an LG Installer Remote however all Installer Menu items will be read only Any FTG Mode configuration ch...

Page 9: ...ning Features for further information While the TV is in Application Tuning Mode Users can still access the Installer Menu using an LG Installer Remote however all Installer Menu items will be read only While it is possible to update a TV s Installer Menu and or Setup Menu settings locally using a USB memory device Clone tlx file any Pro Centric Direct configuration changes are typically made remo...

Page 10: ...ode General Safety Accessibility Aspect Ratio 16 9 Just Scan Off ASPECT RATIO Function Menu Indicates the TV is not in Pass through Mode While the TV is in this mode Installer Menu settings can be accessed as read only TV Setup Menus Shows that the TV is in Pass through Mode ...

Page 11: ...provides a channel list with channel icons An electronic program guide EPG is an optional feature that displays up to three days of programming information viewable by channel and time Video spooling that enables the hotel to deliver a video file to guest TVs for promotion and information purposes In addition to the those indicated above the Pro Centric Direct HTML application also offers the foll...

Page 12: ...12 206 4334 Example Pro Centric Java Application Portal Example Pro Centric Direct HTML Application Portal Pro Centric Operation Cont ...

Page 13: ...ion that enables you to configure a TV for FTG Mode using a Clone Configuration tlx file stored on a USB memory device The tlx file incorporates FTG Installer Menu settings including Installer Menu items 098 PRO CENTRIC and 119 DATA CHANNEL which are used to set up the TV s Pro Centric features Note If Pro Centric data delivery will be over IP there is a Domain Name System DNS server at the site a...

Page 14: ...omprises the Pro Centric interactive menus features described on page 11 Pro Centric Direct application settings are managed via the Pro Centric Direct Admin Client The Pro Centric remote management facilities and application download are based on Installer Menu item settings that are used to set up the TV s Pro Centric features The Installer Menu Pro Centric server settings can be configured usin...

Page 15: ...n on page 47 for additional information TV in Application Tuning Mode If the TV is already in Application Tuning Mode use a Master TV of the same model to create and export a Clone tlx file with the desired settings for Installer Menu items 098 PRO CENTRIC and 119 DATA CHANNEL Then transfer import the Clone file to the Target TV Refer to the Application Tuning Mode Pro Centric Direct overview on p...

Page 16: ...g and network configuration options and in addition enables you to access the TV Manager USB download options as part of the configuration process if desired to perform USB configuration and or update functions See EZ Manager Wizard on pages 23 to 33 for further information IP Environment Settings Enables you to access the IP Environment Menu to set up network features of the TV including Pro Cent...

Page 17: ...en select START and press the Wheel OK button to continue See Basic Settings Wizard on pages 18 to 22 for further information To proceed with the EZ Manager Wizard select highlight Solution Settings and then press the Wheel OK button Then select START and press the Wheel OK button to continue See EZ Manager Wizard on pages 23 to 33 for further information To access the IP Environment Menu select h...

Page 18: ...field in turn Language or Timezone and then press the Wheel OK button Then use the up down arrow keys to select the applicable value from the drop down list of options for the selected field When you are ready to continue use the arrow keys on the Installer Remote to select NEXT and then press the Wheel OK button Note The Country field is inaccessible grayed out because these models are only avail...

Page 19: ...ion Type field and then press the Wheel OK button on the Installer Remote c By default the TV uses DHCP and if a LAN is detected the TV will request an IP address from the DHCP server on the network If the TV is able to connect to the network the network configuration data will be displayed on the screen as shown in the example above If you need to specify static IP configuration data continue wit...

Page 20: ...D you will need to direct enter the SSID of the access point c Follow the on screen instructions to complete the appropriate network configuration Use the Installer Remote to navigate between fields and make entries etc Note As with a wired connection you will have the option to specify static IP configuration data for this network connection Once the initial connection is established you can de s...

Page 21: ...ed ON BACK PORTAL SETTINGS Confirm portal settings Portal Mode Default Portal Portal Auto Start Off NEXT X This wizard will continue automatically in 10 seconds 03 4 In the Voice Service Coverage screen use the arrow keys on the Installer Remote to select highlight each appropriate field in turn LG Service Country Voice Recognition Language or Service Area Zip Code and then press the Wheel OK butt...

Page 22: ...ally takes a few minutes When the channel scan is complete the TV will launch the IP Environment Menu See additional information below If you would like to continue with the TV setup without running Channel Tuning select the DONE button at the bottom of the screen and press the Wheel OK button The TV will launch the IP Environment Menu See additional information below As indicated above the IP Env...

Page 23: ... location specific configuration purposes select the ZONES ROOM NUMBER option from this screen and set the appropriate TV Zone and or the Wi Fi Zone in the TV BEFORE you continue with additional configuration TV CONFIGURATION OPTIONS To configure the TV for Pro Centric operation select NEXT To set the optional Zoning features select ZONES ROOM NUMBER To configure the TV using a USB memory device s...

Page 24: ...ormation To access the TV Manager USB download options select USB CONFIGURATION See USB Configuration on pages 32 to 33 for further information Zones and Room Number Assignments You may complete one or more of the fields in the Zones Label and Room Number screen or leave them at their default settings TV Zone and Wi Fi Zone or blank Label and Room Number as desired However if you intend to use eit...

Page 25: ...te to the Room Number field and press the Wheel OK button You can then use the number keys on the Installer Remote to direct enter a room number or you can use the arrow keys to select the appropriate alphanumeric character s from the pop up virtual keyboard at the bottom of the screen When you are done select Enter from the virtual keyboard and then press the Wheel OK button on the Installer Remo...

Page 26: ...numeric values or use the arrow keys to select the appropriate numbers from the pop up virtual keyboard displayed at the bottom of the screen Note however that you must use the dot key from the virtual keyboard to separate each octet of an IP address When you are done select Enter from the virtual keyboard and then press the Wheel OK button on the Installer Remote Configure a Wireless Wi Fi Networ...

Page 27: ...is successful 2 When you are ready to continue use the arrow keys to select BACK and then press the Wheel OK button on the Installer Remote to return to the TV Configuration Options screen Then proceed as required from the TV Configuration Options screen Configure Pro Centric Settings Once you select NEXT from the TV Configuration Options screen the Searching for Pro Centric Server screen is displ...

Page 28: ...enable automated Pro Centric IP configuration via the EZ Manager If there is no DNS entry for procentric local you must use the manual configuration option to configure the Pro Centric IP operation Once the Pro Centric data channel is found a Pro Centric Server Was Found screen will be displayed and the Pro Centric Application Mode is determined the wizard will advance to the Processing the Pro Ce...

Page 29: ...nually turn off or reboot the TV If desired select TURN OFF or REBOOT respectively and then press the Wheel OK button on the Installer Remote Manual Pro Centric Configuration 1 With the Searching for Pro Centric Server screen on display use the Left Right arrow keys on the Installer Remote to select MANUAL PRO CENTRIC at the bottom of the screen and then press the Wheel OK button In the Pro Centri...

Page 30: ... CONFIGURATION Pro Centric Mode Media Type Server Address IP Address IP Port 0 0 0 0 0 X IP server not found BACK SEARCH CONFIGURATION ONLY IP IP Address 04 Pro Centric Manual Configuration Screen with IP Media Fields RF Configuration a In the Media Type field use the Left Right arrow keys to select RF b In the Data Channel field use the Left Right arrow keys to select the RF channel number that w...

Page 31: ... exit the wizard use the arrow keys to select the X button at the top right of the screen and then press the Wheel OK button In the subsequent pop up confirmation window select SAVE EXIT and then press the Wheel OK button once more The Pro Centric application and or E Z Installation data will be downloaded to the TV at a later time This option is useful in particular if the Pro Centric server has ...

Page 32: ...n See TV Configuration Options on page 23 for further information Ensure the USB device to be used has been formatted with FAT format When creating files to be downloaded avoid using special characters etc in filenames Refer to Ez Download Utility on pages 34 to 37 for further information on the Ez Download utility Refer to Custom Master TV Setup on pages 49 to 51 for information on creating a Clo...

Page 33: ... devices displayed at the top of the screen 4 Select the appropriate option from the TV Manager and initiate the desired download s update s Download update progress will be displayed on the screen Do NOT remove the USB device while downloads updates are in progress When the process is complete the TV will reboot Upon restart depending on the type of download s update s completed either the EZ Man...

Page 34: ...espectively as necessary If the TV is currently in Pass through Mode and you intend to use the Zoning feature s on this TV for location specific configuration purposes make sure to set the appropriate TV Zone and or Wi Fi Zone in the TV when directed to do so in the procedure below When creating files to be downloaded avoid using special characters etc in filenames Refer to Custom Master TV Setup ...

Page 35: ...he Target TV BEFORE you continue with the Ez Download utility 4 Insert the USB memory device with the appropriate file s into either of the TV s USB ports 5 To access the TV Manager from the TV menus Press the button on the Installer Remote to display the TV setup menus TV is in Pass through Mode or the Function Menu TV is not in Pass through Mode If the Quick Settings Menu is displayed at the rig...

Page 36: ... root directory on the USB device X DOWNLOAD None ChMap_IM tlx 01 RESET Channel Tuning Channel Banner Display Logical Physical EZ DOWNLOAD USB 1 Device Name Select the file s to download and then select DOWNLOAD Import Clone File None Download Image File s 2 Files Download Icon File s None Update TV Software None Update PTC Software None Note Select the X button in the top right corner of the scre...

Page 37: ...nel Tuning Channel Banner Display field will be displayed at the right of the screen If the FTG Channel Map comprises RF channels and Aux inputs only the latter designated by 130 0 through 137 0 you can choose the format for the channel tuning banner display Use the arrow keys on the Installer Remote to select Logical tuning or Physical tuning A checkmark will appear at the left of the selected op...

Page 38: ...o access the Installer Menu Note The default Installer Menu entry sequence is 9876 however if Installer Menu item 000 INSTALLER SEQUENCE has been modified the entry sequence may be one of three additional options See Installer Menu detailed descriptions for further information The Installer Menu opens with item 000 INSTALLER SEQ 000 Note If the password entry sequence is not entered or registered ...

Page 39: ...aller Menu items including their item numbers functions value ranges and default values To change an Installer Menu item value use the Left Right arrow keys on the Installer Remote to select the appropriate value or direct enter a valid value To save the new setting press the Wheel OK button once on the Installer Remote If you have additional items to modify use the Up Down arrow keys to navigate ...

Page 40: ...ontrol functions 022 MAX BLK HRS 0 99 12 Determines the maximum number of Parental Control blocking hours that can be set in the Function Menu 023 CAPTION LOCK 0 1 0 Set to 1 to retain the caption setting selected before the TV was turned OFF 028 CH OVERIDE 0 1 1 If set to 0 users can only tune to channels that are included in the PTC Channel Map See detailed descriptions 029 REMAP AUX INPS 0 1 0 ...

Page 41: ... DTV Mode or 2 PC Mode as applicable to enable HDMI 3 094 SAP MENU EN 0 1 1 Set to 1 to enable the SAP feature in the Function Menu 096 DEF ASP RATIO 0 4 2 Selects the default aspect ratio See detailed descriptions 097 AUDIO OUTPUT 0 9 7 Set as required in accordance with external audio equipment connected to the TV See detailed descriptions 098 PRO CENTRIC 0 3 0 Set to 0 to disable the Pro Centri...

Page 42: ...update event once every 24 hours During the update event the TV as applicable performs a Data Channel Auto Search item 119 set to 255 and or checks for and downloads any available updates from the Pro Centric server item 119 set from 1 to 135 or 253 The time at which this event occurs depends on the setting of item 121 UPDATE TIME HR See item 119 and 121 descriptions for further information Once t...

Page 43: ... range of volume control if item 008 MIN VOLUME is set to 0 It is recommended to set the same value on every TV Note The maximum volume level cannot have a value setting lower than the minimum volume level described above 010 MUTE DISABLE Enables or disables the sound Mute function If set to 1 sound cannot be muted If set to 0 sound can be muted 011 KEY DEFEAT If set to 1 Key Defeat is enabled whi...

Page 44: ... 0 to disable display panel rear Aux AV input 041 SIMPLINK EN Set to 0 to disable the SIMPLINK feature Set to 1 to enable SIMPLINK functionality does not enable remote control access to the SIMPLINK Menu Note When both this item and item 042 AUTO INPUTS are enabled in the Installer Menu HDMI inputs will be detected by SIMPLINK but the Auto Input s Sensing Feature will not function 042 AUTO INPUTS ...

Page 45: ... CH Revert to Start Channel If set to 1 and loss of MPI communication occurs the TV auto matically tunes to the specified Start Channel Note This item is not available in the Installer Menu when item 004 STRT CHANNEL is set to 255 078 UPN MSB UPN Most Significant Byte User programmable number most significant byte readable by MPI command Note Not linked to serial number 079 UPN MSB 1 UPN Most Sign...

Page 46: ...st one minute When you turn the TV back ON the TV will start the appropriate library based on the setting of this item Wait until TV programming appears on the display and then turn the TV back OFF this time for a few minutes to initiate the application download When you turn the TV back ON press PORTAL on the Installer Remote and verify that the Pro Centric application appears on the display For ...

Page 47: ... Auto Search feature When this item is set to 255 default once every 24 hours the TV will initiate a search of 10 predefined channels 10 20 30 100 and then if necessary perform a complete search of the RF channels 1 to 135 in an attempt to find the RF channel used by the Pro Centric server as its data channel If the Pro Centric RF channel is found the DATA CHANNEL value will be changed from 255 to...

Page 48: ...he Installer Menu for example 121 UPDATE TIME HR OFF 02 34 If the TV display is ON when a Wake For Update event is to occur the update will take place the next time the TV is turned OFF Caution UPDATE TIME HR should NEVER be set to 255 This setting is intended for factory use only Note This item is not available in the Installer Menu when item 119 DATA CHANNEL is set to 0 except when item 002 AC O...

Page 49: ...e comprises Installer Menu settings IP Environment Menu settings with the exception of unique TV attributes and settings and all TV sources analog digital AV HDMI etc clonable setup menu settings See also Clonable TV Setup Menu Features list below If the tlx file either a Clone or FTG Configuration file to be imported on the Target TV s contains an FTG Channel Map the Target TV s will be configure...

Page 50: ...figuration For example enable disable Aux inputs set a Start Channel etc d After you have adjusted all Installer Menu item settings as required and if you do not need to configure any IP Environment settings see note below press the Wheel OK button once on the Installer Remote to save your changes then press the Wheel OK button again to exit the menu Note If you intend to configure settings in the...

Page 51: ... Target TV for FTG Mode configuration depending on the types of channels included in the Channel Map you may have the option to select either logical or physical channel tuning For either selection the channel sequence will be based on the order in which the channels appear in the FTG Channel Map You can view and or edit the channel sequence in the Cloud Configuration Tool as required a Use the In...

Page 52: ...TV s Zoning feature s make sure to set the appropriate TV Zone and or Wi Fi Zone as described in Reference section Using the TV s Zoning Features BEFORE performing the procedure below Also for Wi Fi Zoning in particular the TV s wireless network connection settings should be configured in the IP Environment Menu before exporting is initiated It is not possible to clone a Master TV s clock Either s...

Page 53: ... from the pop up list of USB devices USB DEVICE USB 1 Device 1 USB 2 Device 2 7 Use the arrow keys to select Data Cloning and then press the Wheel OK button 8 With the Data Cloning screen on display key in the following number sequence on the Installer Remote 9 8 7 6 This will provide access to the Export Clone File option in the TV Manager see example on following page 9 Use the Up Down arrow key...

Page 54: ... of the screen 13 Remove the USB memory device from the Master TV Note If the Master TV has a channel lineup during the export process logical channel numbers are automatically assigned in ascending order starting with 0 zero to the physical RF channels of the TV channel lineup to create an FTG Channel Map See also note below Note If the exported Clone file is to be used for FTG Mode configuration...

Page 55: ...ou import the Clone file with the FTG Channel Map on the Target TV s you will have the option to select either logical or physical channel tuning Even if you select physical channel tuning the list of physical RF channels in the FTG Channel Map will remain in logical order If an FTG Configuration tlx file created in the Cloud Configuration Tool contains an FTG Channel Map each logical channel numb...

Page 56: ...e Configuration tlx file into either of the USB ports on the Target TV 5 Press the button on the Installer Remote to display the TV setup menus TV is in Pass through Mode or the Function Menu TV is already in FTG Mode 6 TV in Pass through Mode only From the Quick Settings Menu displayed at the right of the screen select the All Settings menu icon and press the Wheel OK button to access the advance...

Page 57: ...l Tuning Channel Banner Display Logical Physical DATA CLONING USB 1 Device Name Select the file to download and then select UPDATE Import Clone File 10 Use the arrow keys on the Installer Remote to select highlight the tlx file to import and then press the Wheel OK button Note Filenames of exported Clone files are comprised of the TV model and a numeric element for example xxEU960H UA_1 TLX 11 If ...

Page 58: ...h Mode and the Clone Configuration tlx file that was imported contained an FTG Channel Map the Target TV CPU is now in FTG Mode Upon restart the TV tunes according to the Start Channel setting in the Installer Menu If a Start Channel is specified the TV will tune to that channel though in the case of FTG Mode configuration a channel banner will only be displayed if the Start Channel is included in...

Page 59: ...p that will guide you through the process of creating a new file Refer to the Cloud Configuration Tool User Guide for further information See also sample screens on pages 62 to 64 of this document Note There is also an option to save export configuration from a TV which may be desirable or required if you want to save customized TV setup menu settings to the FTG Configuration file and or if you do...

Page 60: ...you may view and or base the new FTG Configuration file on an existing FTG Configuration tlx file Click on the BROWSE button at the right of the Find File to Upload field and select double click on the desired tlx file Then click on the UPLOAD button below the Find File to Upload field Once the file is successfully uploaded the Find File to Upload field is replaced with a Loaded From File summary ...

Page 61: ... FTG Channel Map FTG Installler Menu profile s and if applicable Setup Menu profile s you created or added in the previous steps Review and edit the FTG Configuration List as necessary Note If you need to edit the Channel Map or an Installer Menu profile double click on the desired item to access the Channel Map page or the Installer Menu page as applicable When you return to the File Manager page...

Page 62: ... contained in uploaded FTG Configuration tlx file Users may choose to copy some or all of this data to the FTG Configuration List Data to be saved in the FTG Configuration tlx file This data may include contents transferred from an uploaded file and or Channel Map Installer Menu contents created or modified in the Cloud Configuration Tool Cloud Configuration Tool menu bar provides access to all ut...

Page 63: ...ol menu bar provides access to all utilities Wizard Setup only Proceed to next step Enter a logical channel number Select a channel icon select No Logo if applicable and or enter a custom channel label As applicable assign the RF Major and Minor channel numbers and PLP ID or enter the IP Address Type IP Port and Program data for the channel Set channel attributes Check select Encrypted OSD or Blan...

Page 64: ...y Proceed to next step Reset default values for currently active configuration profile A RESET button is also available within each category tab Load default Installer Menu for selected model Assign Zone as applicable Once you click on CREATE PROFILE this Installer Menu profile will be listed under the Installer Menu Profile List and Installer Menu items will be displayed on the lower half of the ...

Page 65: ...enu on page 38 for further information 2 Navigate to Installer Menu item 119 DATA CHANNEL and press 2 5 3 the button to launch the IP Environment Menu Use the Up Down arrow keys on the Installer Remote to select the desired menu option and then press the Wheel OK button Refer to the following sections for information on each of the IP Environment setup options When you have completed your IP Envir...

Page 66: ...hernet screen select Edit if not already selected and press the Wheel OK button In the Edit screen select or de select the Set Automatically checkbox as required A checkmark indicates that Automatic configuration is enabled To manually edit the IP data for each data entry field Use the arrow keys on the Installer Remote to select the field and press the Wheel OK button You can use the number keys ...

Page 67: ...cast i e the access point does not appear in the list of access points WPS PBC Connect to a network via an access point that is enabled for PBC WPS PIN Complete network PIN verification via the access point web interface Make sure you have the network security password PIN available if you are attempting to connect to a secured network 4 Follow the on screen instructions to complete the appropriat...

Page 68: ...The REVOKE PAIRING button is only available displayed when LG Connect is turned on IP Stream Control If necessary due to an audio and or video stream delay IP Stream Control options enable you to compensate for synchronization irregularities by allowing audio PTS and video PTS offset modifications This menu also enables you to specify the IGMP version 2 or 3 Note that any modifications to these se...

Page 69: ...On Off toggle button at the top right of the screen is selected highlighted by default Press the Wheel OK button to turn on VLAN ID 3 Use the Up Down arrow keys on the Installer Remote to select highlight the LAN ID field and press the Wheel OK button You can then use the number keys on the Installer Remote to direct enter the LAN ID or you can use the arrow keys to select the appropriate number s...

Page 70: ...n the Installer Remote Then use the Up Down arrow keys to select either MANUAL or AUTO from the drop down list of options When the Data Channel field is set to MANUAL a data entry field is available on the screen and you can specify the RF channel number that will be used by the Pro Centric server as its data channel The Data Channel value can be set from 0 disabled to 135 Use the arrow keys on th...

Page 71: ...you can use the arrow keys to select the appropriate number s alphanumeric character s from the pop up virtual keyboard displayed at the bottom of the screen When you are done select Enter from the virtual keyboard and press the Wheel OK button on the Installer Remote c Enter the Pro Centric server port number in the Port Number field The port number must match the port number that is set in the P...

Page 72: ...portal features 1 With the IP Environment Menu on display use the arrow keys on the Installer Remote to select the Portal Settings menu option Then press the Wheel OK button 2 Select highlight the Portal Mode field and press the Wheel OK button on the Installer Remote to display the drop down list of options Then use the Up Down arrow keys to select the applicable setting Default Portal Customizab...

Page 73: ...wn arrow keys to highlight each application you wish to select or de select and press the Wheel OK button on the Installer Remote When an application is selected the radio button at the left of the application name is red Note Though not included in the application list on this screen Screen Share and SoftAP as Wi Fi Service applications are available in the Smart Launcher once they are enabled in...

Page 74: ...nables the TV to function as either an iBeacon or Eddystone beacon device for Bluetooth broadcasting Note See also Reference section Using Media Share Features for additional information on these features 1 With the IP Environment Menu on display use the arrow keys on the Installer Remote to select Media Share Then press the Wheel OK button 2 In the Media Share Menu all features with the exception...

Page 75: ...lect the appropriate values in the Wi Fi Signal Strength and Wi Fi Channel fields as required 4 If you would like to enable Beacon Note For iBeacon you will need to enter the beacon s UUID Major and Minor parameters For Eddystone you will need to enter the beacon s URL parameters You should have the pertinent information available before you continue Select highlight Beacon and press the Wheel OK ...

Page 76: ...neral Menu Room Info screen the TV name is changed to the room number To edit the TV name use the Up Down arrow keys to select the TV Name field and then press the Wheel OK button You can then use the number keys on the Installer Remote to direct enter a numeric TV name or you can use the arrow keys to select the appropriate alphanumeric character s from the pop up virtual keyboard at the bottom o...

Page 77: ...nd press the Wheel OK button and access the TV Manager as described below 1 Turn ON the TV and then insert the USB memory device into either of the USB ports on the TV 2 Press the button on the Installer Remote to display the TV setup menus TV is in Pass through Mode or the Function Menu TV is not in Pass through Mode 3 TV in Pass through Mode only From the Quick Settings Menu displayed at the rig...

Page 78: ... current version of TV or PTC software The following screen sample illustrates an Update TV Software screen X UPDATE 01 SOFTWARE UPDATE USB 1 Device Name Select the file to download and then select UPDATE Update TV Software Update PTC Software Current TV Software Version version filename epk Version version filename epk Version version filename epk Version version 8 Use the arrow keys to select hi...

Page 79: ...ory images is 3840 x 2160 pixels Avoid using special characters such as etc in Hotel Directory image filenames Icon Image File Guidelines File formats supported Baseline or progressive JPEG or PNG An icon image should be no larger than 10 MB The maximum resolution allowed for Hotel Icon on Portal and Website Shortcut images is 3840 x 2160 pixels Avoid using special characters such as etc in Hotel ...

Page 80: ...ys on the Installer Remote to select highlight the USB DEVICE button in the top right corner of the screen and press the Wheel OK button Then use the Up Down arrow keys to select the appropriate USB device from the pop up list of USB devices USB DEVICE USB 1 Device 1 USB 2 Device 2 6 Use the arrow keys to select Image Download or Icon Download as applicable and then press the Wheel OK button 7 Dep...

Page 81: ...aller Remote Download progress will be displayed on the screen Do NOT remove the USB device until the image download s is are complete When the download process is complete an Image Download is completed or Icon Download is completed message will be displayed on the screen in accordance with your selection in step 6 and a DONE button will be displayed activated at the top right of the screen 11 Ch...

Page 82: ...0 2 50 126 0 26 3 164 0 28 4 212 0 26 1 40 116 6 31 8 148 0 35 4 194 0 32 4 30 109 1 36 2 137 0 40 2 180 0 37 3 20 101 6 40 6 125 0 45 4 163 0 43 2 10 93 6 45 3 112 4 50 9 147 0 48 8 1 86 2 49 6 99 9 56 4 132 0 54 0 Item 099 Back Lighting Dynamic 55EU960H 65EU960H 77EU960H Power Consumption Watts Percent Savings Power Consumption Watts Percent Savings Power Consumption Watts Percent Savings 200 16...

Page 83: ...Input Mode Item Function Value Enable Bit Label Value Value Description 131 0 91 0 AV Rear CV 39 REAR AUX EN 1 1 Rear Video Aux 1 0 VIDEO 1 132 0 92 0 HDMI 2 DTV 91 HDMI2 ENABLE 1 2 S Video Rear 2 0 VIDEO 5 PC 2 2 COMPUTER 133 0 93 0 HDMI 1 DTV 35 HDMI1 ENABLE 1 3 Front Computer 3 0 VIDEO 3 PC 2 2 COMPUTER 135 0 95 0 HDMI 3 DTV 92 HDMI3 ENABLE 1 5 NTSC Rear Computer 5 0 VIDEO 7 PC 2 2 COMPUTER 137...

Page 84: ... consists of eight characters that identify the Aux input s for which auto sensing is enabled The following table identifies the Installer Menu text code input for each Aux input that is available on the EU960H TV models The table also identifies the Installer Menu item associated with each Aux input Remember that in order for auto sensing to be enabled for an input that input must also be enabled...

Page 85: ...d Enabled Disabled Enabled Disabled D65XDXXD 097 Enabled Enabled Disabled Enabled Disabled D65XDXX0 104 Disabled Enabled Disabled Enabled Enabled D65X3XXD 105 Enabled Enabled Disabled Enabled Enabled D65X3XX0 128 Disabled Disabled Enabled Disabled Disabled 7DDXDXXD 129 Enabled Disabled Enabled Disabled Disabled 7DDXDXX0 136 Disabled Disabled Enabled Disabled Enabled 7DDX3XXD 137 Enabled Disabled E...

Page 86: ...hrough Mode you can set Installer Menu item 117 FACT DEFAULT to 1 to restore the Installer Menu factory defaults and clear the PTC Channel Map including any assigned channel icons and custom text labels Note however that if a complete restoration of the TV s factory defaults is required see Restore All Factory Defaults above Additional FTG Mode Options There are two additional options for restorin...

Page 87: ... 0 is the default TV Zone The following subsections briefly describe how to assign Zones in the Cloud Configuration Tool Refer to the Cloud Configuration Tool User Guide for further information FTG Installer Menu Profile Zone Assignments The Cloud Configuration Tool Installer Menu web page enables you to create multiple Installer Menu profiles for the same chassis model each with a different Zone ...

Page 88: ... to configure the Target TVs with the Zone 3 Installer Menu and Setup Menu profiles exported from the Master TV you must set the TV Zone accordingly in the Target TVs before importing the Clone file See Set the TV Zone and or Wi Fi Zone in the TV on the following page Also see Cloning Procedures on pages 52 to 58 for additional information on the cloning processes TV Zone 0 is the default TV Zone ...

Page 89: ...ured with the global access point login data Set the TV Zone and or Wi Fi Zone in the TV You can set the TV Zone and or the Wi Fi Zone in the EZ Manager Wizard see EZ Manager Wizard on pages 23 to 33 or if the TV is in Pass through Mode via the TV s setup menus as described below Note that the following procedure can only be performed while the TV is in Pass through Mode You will also be able to s...

Page 90: ...he Installer Remote to direct enter a room number or you can use the arrow keys to select the appropriate alphanumeric character s from the pop up virtual keyboard at the bottom of the screen When you are done select Enter from the virtual keyboard and then press the Wheel OK button on the Installer Remote Note The TV name default TV s serial number will be changed to the room number specified her...

Page 91: ... it off in order to use turn on another In some cases you will be prompted to confirm your action Follow the display prompts as necessary Smart Share Refer to the subsections below for information on using the Smart Share features Smart Share with DLNA Certified Devices The following steps describe how to access and use the Smart Share feature with wired DLNA Certified devices on the same LAN as t...

Page 92: ...re features 4 When you access the Wi Fi Direct screen the TV will automatically initiate a search for all available Wi Fi Direct enabled wireless devices including mobile devices laptops etc Devices found will be listed in the lower half of the screen Note If the search does not initially locate any devices you can select REFRESH LIST and press the Wheel OK button to rescan 5 Use the Up Down arrow...

Page 93: ...sed as a second screen for the Miracast WiDi device DIAL The following steps describe how to access and use DIAL Remember that the device used MUST be connected to the same network as the TV Note DIAL may only be used with device applications for which a TV compatible application for example YouTube has been created selected for inclusion in the Pre loaded Apps Menu see Pre loaded Applications on ...

Page 94: ...ervice When Wi Fi Service is on the Wi Fi Service access information including the SSID and security key is displayed in the lower half of the screen 4 Make sure Wi Fi is turned on on your device and then use the access information provided to initiate a connection to the TV s network Once a device is connected successfully to the TV s network you can use it to access the Internet Up to five devic...

Page 95: ... CABLE IN Connect to Antenna CATV OPTICAL DIGITAL AUDIO OUT Use for amps and home theater systems Note When the TV is OFF this port is not enabled AUX LAN LAN Use for video IP and or network connections USB IN 1 Insert USB memory device for software updates cloning purposes FTG Mode configuration picture music entertainment etc as applicable Side Jack Panel 4 IN 2 ARC 3 2 USB IN USB IN 2 Insert US...

Page 96: ... variable speaker or fixed line level amplifier for external audio equipment Set Installer Menu item 097 AUDIO OUTPUT as required in accordance with external audio equipment connected to the TV Also refer to the following diagram for pinout details Caution Do NOT insert a mono plug as this may damage the TV 1 LEFT Tip 2 RIGHT Ring 3 GROUND Sleeve SPEAKER OUT LINE OUT 1 3 2 ...

Page 97: ...ubtitles INFO Displays channel information HOME Accesses the TV s Smart Launcher Shows the previous history POWER Turns the TV ON or OFF Color buttons access special functions in some menus DVD USB buttons Use to control DVD player or view USB memory device content Numbers 0 9 DASH Use to enter a channel or program number Dash is used for sub channel numbers such as 2 1 2 2 etc Displays the screen...

Page 98: ...te Commands may work differently depending on model and signal Command 1 Command 2 Data Hexadecimal Command 1 Command 2 Data Hexadecimal 01 Power k a 00 01 11 OSD Select k l 00 01 02 Aspect Ratio k c see page 100 12 Remote Control Lock Mode k m 00 01 03 Screen Mute k d 00 01 10 13 Balance k t 00 64 04 Volume Mute k e 00 01 14 Color Temperature x u 00 64 05 Volume Control k f 00 64 15 Equalizer j v...

Page 99: ... hexadecimal value is transmitted as the ASCII value of that character For example 00 since ASCII 0 0x30 would be sent as 3030 0A since ASCII A 0x41 would be sent as 3041 63 since ASCII 6 0x36 ASCII 3 0x33 would be sent as 3633 Data Enter the command s required data hexadecimal see Set ID note above for correct translation Enter Data FF to read status of the function CR Carriage Return ASCII value...

Page 100: ...V AV partially 03 Screen Mute Command k d To control screen mute Command Structure k d Set ID Data CR Data 00 Screen Mute Off Picture On Video Mute Off 01 Screen Mute On Picture Off 10 Video Mute On Acknowledgment d Set ID OK NG Data x In case of Video Mute On only the TV will show OSD In case of Screen Mute On the TV will not show OSD 04 Volume Mute Command k e To control volume mute Command Stru...

Page 101: ...ment j Set ID OK NG Data x 10 Sharpness Command k k To adjust the screen sharpness Command Structure k k Set ID Data CR Data Min 00 to Max 32 Acknowledgment k Set ID OK NG Data x 11 OSD Select Command k l To select OSD On Screen Display status when controlling remotely Command Structure k l Set ID Data CR Data 00 OSD Off 01 OSD On Acknowledgment l Set ID OK NG Data x 12 Remote Control Lock Mode Co...

Page 102: ...hannel number Antenna DTV 02 45 Decimal 2 69 Cable CADTV 01 87 Decimal 1 135 When Data5 is 22 or 26 see below use 00 for Data0 Data1 Data2 Major Channel number Data1 High byte Channel Data Data2 Low byte Channel Data 00 01 27 0F Decimal 1 9999 Data3 Data4 Minor Channel number Data3 High byte channel data Data4 Low byte channel data 00 00 03 E7 Decimal 0 999 Data5 Input Source Digital 02 Antenna TV...

Page 103: ... on page 104 Acknowledgment c Set ID OK NG Data x 19 Control Backlight Command m g To control the backlight Command Structure m g Set ID Data CR Data Min 00 to Max 64 Acknowledgment g Set ID OK NG Data x 20 Input select Command x b To select input source for main picture Command Structure x b Set ID Data CR Data 00 DTV 01 CADTV 02 Satellite DTV 10 ATV 11 CATV 20 AV or AV 1 21 AV 2 40 Component 1 4...

Page 104: ...xa Function Code Hexa Function 00 CH PAGE C0 Green 01 CH PAGE C1 Red 02 VOL C2 Yellow 03 VOL C3 Blue 06 8E 07 8F 08 POWER B0 09 MUTE DELETE B1 10 19 Numbers 0 9 BA 28 BACK EXIT AA INFO 39 CC CHAR NUM CAPTION AB GUIDE 40 7C SMART 41 7E 43 MENU SETTINGS DC 44 OK ENTER Wheel button 60 PIP 0B INPUT 61 PIP INPUT 0C PORTAL 63 SWAP 0E TIMER 71 PIP CH 1A FLASHBK 72 PIP CH 4C LIST 79 RATIO 5B EXIT 91 VD ...

Page 105: ...urn TV ON Power failure Antenna cable not connected Connect antenna cable signal to TV Connections incorrect Check connections on TV MPI not connected If applicable connect MPI cable to MPI device Encrypted program Try another channel Wrong tuning band Adjust Installer Menu settings Normal picture poor or no sound Audio muted Press MUTE or use Volume Up key to increase sound level Broadcast proble...

Page 106: ...mercial Mode No On screen menu display no longer toggles Yes Press the button repeatedly as if to access the Installer Menu Function Menu on display Leave the TV set ON and press the button on the Installer Remote No TV is in Commercial Mode Yes Plug into AC Power outlet TV connected to AC Power Bad TV No Yes Use this flowchart to determine whether the TV is currently in Commercial Mode ...

Page 107: ...l Number Typically the RF channel number assigned to a digital video stream Master TV A TV whose Channel Map and Installer Menu and TV setup menu settings have been configured as a Master TV Setup for cloning purposes Minor Channel Number A sub channel or program number assigned to the content embedded in the digital video stream MPI Multiple Protocol Interface An MPI port or for some TV models an...

Page 108: ...able for download LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon e mail request to opensource lge com This offer is valid for three 3 years from the date on which you purchased the product Document Revision History Date Description July 2018 Revision A New documen...

Page 109: ...Centric Smart Share and the LG logo are registered trademarks of LG Electronics Inc DLNA Certified is a registered trademark of Digital Living Network Alliance Intel is a registered trademark of Intel Corporation in the U S and or other countries Wi Fi Direct and Miracast are registered trademarks of Wi Fi Alliance All other trademarks or registered trademarks are the property of their respective ...

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