LG 42LY770M Page 100 Commercial Mode Setup Manual Download

Page: 100 / 104

100

206-4271

Troubleshooting (Cont.)

Commercial Mode Check / FTG Operation Troubleshooting

TV turned

ON?

Yes

Press POWER on

Installer Remote.

TV is not in Commercial

Mode. Call Technical

Support for assistance.

TV is in

Commercial Mode.

On-screen

menu display

no longer

toggles?

Yes

Press MENU

repeatedly as if to

access the Installer

Menu.

Function

on display?

Leave the TV set ON,

and press MENU on

the Installer Remote.

TV is in

Commercial Mode.

Yes

Plug into AC

Power outlet.

connected

to AC

Power?

Bad

Yes

FTG Operation Troubleshooting

The following table provides troubleshooting information for when the EBL is configured for FTG Mode operation.

Symptom

Possible Cause(s)

Solution(s)

Communication Error

(“Communications

Timeout”)

Cable(s) not connected.

Check and connect communication cables.

TV not powered.

Check/connect the TV power cord.

TV not turned ON.

TV needs to be turned ON (default setting of Installer Menu

item 118 POWER SAVINGS).

Wrong COM

(communication) port.

In the FTG Device Configuration Application, select the

correct COM port for the cable being used.

Commercial Mode Check

Use this flowchart to determine whether the TV is currently in Commercial Mode.

Summary of Contents for 42LY770M

Page 1: ... Procedures pages 53 58 EXPERIENCED INSTALLER Commercial Mode Setup Guide Note Selected features shown in this guide may not be available on all models Hospital Grade Interactive Pro Centric TVs Copyright 2016 LG Electronics U S A Inc P N 206 4271 Rev E 32LY770M 42LY770M ...

Page 2: ...hall be connected to the grounding system of the building as close to the point of the cable entry as practical REGULATORY INFORMATION This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a resident...

Page 3: ...age or deterioration unplug it discontinue use of the appliance and have the cord replaced with an exact replacement part by an authorized servicer Protect the power cord from physical or mechanical abuse such as twisting kinking or pinching or being closed in a door or walked upon Pay particular attention to plugs wall outlets and the point where the cord exits the appliance Do not use a damaged ...

Page 4: ...uctions 28 Do not install this product on a wall if it could be exposed to oil or oil mist This may damage the product and cause it to fall 29 Do not allow an impact shock or any objects to fall into the product and do not drop objects onto the screen 30 Do not touch the ventilation openings as they may become hot while the TV is operating This does not affect the perfor mance of the product or ca...

Page 5: ...Manager Utilities Overview 59 64 Creating an FTG Configuration File 59 FTG File Manager Main Screen 61 FTG Channel Map Configuration Utility 62 FTG Channel Map Editor 63 FTG Installer Menu Configuration Utility 64 IP Environment Setup 65 72 Accessing the IP Environment Menu 65 Pro Centric Setup 65 Network Configuration 67 Pre loaded Applications 72 References Updating TV PTC Software using a USB M...

Page 6: ...ribed in this document for Commercial Mode operation Pass through Mode This mode allows you to configure individual TVs for Pro Centric and or FTG Mode via CPU operation or create a Master TV Setup for cloning purposes This mode also allows external control via the GAME CONTROL MPI port on the TV rear jack panel There are three methods for configuring individual TVs that are currently in Pass thro...

Page 7: ...ng an external MPI control device you must use the TV s GAME CONTROL MPI port for communication purposes In these TVs Installer Menu item 118 POWER SAVINGS controls the power circuitry for both the embedded b LAN module and the GAME CONTROL MPI port therefore to ensure that the GAME CONTROL MPI port circuitry is powered thus enabling MPI communication Installer Menu item 118 POWER SAVINGS must be ...

Page 8: ...bles you to create an FTG Configuration tlx file which may be used to configure the CPU for FTG Mode You can also save Learn a TLX file from a Master TV In this mode the CPU is the owner of the FTG Channel Map and must be configured with an FTG Channel Map and FTG Installer Menu settings using one of the following processes Local Configure an individual LY770M TV via its USB port using a USB memor...

Page 9: ... to the Free To Guest FTG Device Configuration Application User Guide for information on the FTG Device Configuration Application Remote Management in FTG Mode When the TV is configured for FTG Mode via CPU remote management of the FTG Channel Map and FTG Installer Menu settings is provided by a Pro Centric server via a TLX file loaded on the Pro Centric server Admin Client Refer to the Pro Centri...

Page 10: ...t enables the hospital to deliver a video file to patient and visitor TVs for promotion and information purposes The Pro Centric server Admin Client web editor content wizard is provided for customer configuration of portal messages and billboards maps Note Customized content is typically defined by the service integrator and or hospital administrators LG does not provide hospital specific content...

Page 11: ...ain Name System DNS server at the site and you intend to use the EZ Manager Wizard to set up the TV you can create a DNS entry procentric local for the Pro Centric server that will enable automated Pro Centric IP configuration via the wizard If there is no DNS entry for procentric local you will need to manually enter the Pro Centric server IP address and port number during configuration TV in Pas...

Page 12: ...e Express Script uses the TV s standard RF Auto Tuning feature to create the TV s channel lineup IP channels are not supported Caution Do NOT unplug the TV power cord or remove the antenna cable or if applicable the LAN cable during the configuration process as doing so will interrupt the current step and may corrupt the configuration data Note If you do not intend to complete the Express Script b...

Page 13: ...e EZ Manager Wizard section on pages 14 to 22 To proceed with the Express Script use the arrow keys on the Installer Remote to select highlight EXPRESS SCRIPT and then press OK Then continue to the Express Script section on pages 23 to 30 To exit the Setup Wizard use the arrow keys on the Installer Remote to select highlight EXIT and then press OK In the confirmation pop up window select OK and th...

Page 14: ...seconds the wizard will proceed to the next configuration step Once the wizard has proceeded it is not possible to return to the EZ Manager Welcome screen however if you simply wish to exit the wizard you can do so by selecting the EXIT button from the subsequent screen s From the EZ Manager Welcome screen you have the following options To proceed with the EZ Manager Wizard use the arrow keys on t...

Page 15: ...ng options the screen text and fields will change in accordance with your selection To continue with Pro Centric configuration select NEXT default and press OK on the Installer Remote See Configure Pro Centric Settings on pages 17 to 21 for additional information To set the Zoning feature s on the TV select ZONES ROOM NUMBER See Zones and Room Number Assignments below for further information To ac...

Page 16: ...h Installer Menu and or TV Setup Menu settings intended only for the assigned Zone The Installer Menu and or TV Setup Menu settings may be provided in a TLX file If the TV is being configured for FTG Mode via CPU the TV Zone setting also allows the TV to omit channels that have been restricted in the FTG Channel Map To change the TV Zone from its default value 0 navigate to the TV Zone field and u...

Page 17: ...determine the Data Channel and the Pro Centric Application Mode to set in the TV Continue with the Automated Pro Centric Configuration subsection below If you already know the settings i e Data Channel and Pro Centric Application Mode that need to be configured in order for the TV to connect to the Pro Centric server and or if the Pro Centric server is not yet installed you may expedite the setup ...

Page 18: ...splay the wizard will stop and show a Diagnostics screen that enables you to manually return to the previous screen to reinitiate the configuration or exit the wizard When the Pro Centric Configuration is complete an EZ Manager Configuration Complete screen is displayed see example below and after 10 seconds the wizard exits and the TV turns OFF Installed Components Pro Centric Application GEM app...

Page 19: ...ller Remote to navigate between fields PRO CENTRIC MANUAL CONFIGURATION EXIT Pro Centric Mode Media Type Data Channel Signal Strength Signal Quality CONFIGURATION ONLY RF 1 SEARCH BACK 0 0 No Signal 02 PRO CENTRIC MANUAL CONFIGURATION EXIT Pro Centric Mode Media Type IP Address IP Port 255 255 255 255 0 SEARCH BACK IP server not found 02 CONFIGURATION ONLY IP 2 In the Pro Centric Mode field use th...

Page 20: ...riate number s from the pop up virtual keyboard displayed at the bottom of the screen When you are done select Enter from the virtual keyboard and then press OK on the Installer Remote 4 Once all fields are completed as required you have two options see also note below To save the data entered and exit the wizard use the arrow keys to select EXIT and then press OK In the subsequent pop up confirma...

Page 21: ...ate TV Zone and or Wi Fi Zone in the EZ Manager s Zones Label and Room Number screen BEFORE continuing with USB Configuration See TV Configuration Options on page 15 for further information Ensure the USB device to be used has been formatted with FAT format When creating files to be downloaded avoid using special characters etc in filenames Refer to Ez Download Utility on pages 31 to 34 for furthe...

Page 22: ...ager USB Download Menu and initiate the desired download s Update progress will be shown either in a new screen or in a pop up banner at the bottom of the screen in accordance with your selection in this step Do NOT remove the USB device while updates are in progress When the update process is complete the TV will reboot Upon restart depending on the type of update s completed either the EZ Manage...

Page 23: ...n the Installer Remote Note Select this option even if you only intend to configure the Pro Centric settings on this TV After you configure the Pro Centric settings you will have the option to exit without completing the remainder of the wizard if desired To exit the Express Script without completing any configuration use the Left Right arrow keys on the Installer Remote to select EXIT and then pr...

Page 24: ... to expedite the setup process Use the Up Down arrow keys on the Installer Remote to navigate between the fields Note If you wish to disable the Pro Centric feature of the TV select the Data Channel field and then use the Left Right arrow keys on the Installer Remote to select DISABLED From here you may opt to proceed with the wizard select NEXT or save this setting and exit the wizard select DONE...

Page 25: ...erver IP address and port number in the IP Address and IP Port fields respectively The IP address must match the IPv4 multicast address and the port number must match the port number that is set in the Pro Centric server For each data entry field Use the arrow keys to select the field and press OK Then you can either use the number keys on the Installer Remote to direct enter data values or use th...

Page 26: ...ained 1 In the Select the Tuning Band screen use the Up Down arrow keys on the Installer Remote to highlight select the appropriate tuning band option Cable Standard default Cable HRC Cable IRC or Air Then press OK When you have made your selection use the arrow keys to select NEXT and then press OK SELECT THE TUNING BAND BACK NEXT Select the tuning band you would like to use Cable Standard Cable ...

Page 27: ... Highlight select the desired speaker Pillow Only default TV Only or Pillow TV Then press OK If applicable select the pillow speaker code voltage and press OK Note If using a Pro Centric pillow speaker LG IR codes or a pillow speaker with Zenith IR codes make sure the Zenith pillow speaker code default is selected When you have made your selection s use the arrow keys to select NEXT and then press...

Page 28: ...e channel lineup add channel labels and icons etc before the channel lineup is transferred to the commercial controller PTC in step 7 You can also set up channel banks in this screen Note The total number of channels found Searched during Auto Tuning is indicated at the top left of the display EDIT THE CHANNEL LINEUP Edit the channel lineup as applicable required Searched channels 135 Enabled Aux ...

Page 29: ...input up to 10 characters as desired Channel Icon This field enables you to select the appropriate trademark icon for each channel s Channel Time on screen display If known you can direct enter the icon number using the number keys on the Installer Remote Otherwise use the arrow keys on the Installer Remote to select highlight either the left or right arrow in the Channel Icon field and press OK u...

Page 30: ... Channel Map Aux inputs will appear between the highest analog and lowest digital channel number in the PTC Channel Map If you did not run Auto Tuning no analog or digital channels will be transferred to the PTC Channel Map upon completion of this step In this case the only channels in the PTC Channel Map will be any enabled Aux inputs Select FINISH to complete the Express Script 08 BACK FINISH EX...

Page 31: ...ed to do so in the procedure below When creating files to be downloaded avoid using special characters etc in filenames Refer to Custom Master TV Setup on pages 46 to 48 for information on creating a TLX file for cloning purposes and or refer to Creating an FTG Configuration File on pages 59 to 60 for information on creating an FTG Configuration tlx file for FTG Mode via CPU configuration See Refe...

Page 32: ...navigation keys to select highlight either the General menu icon from the TV setup menus or the Safety menu icon from the Function Menu Then press the number 7 key a total of seven times to display the TV Manager USB Download Menu Note The TV Manager Diagnostics Menu is for service use only 6 With the TV Manager USB Download Menu on display use the Up Down arrow keys to select Ez Download and then...

Page 33: ...lect USB Memory Device field and press OK Then use the arrow keys to select the appropriate USB device from the drop down list 8 To select a file use the Up Down arrows on the Installer Remote to select highlight the appropriate file type pull down field and then press OK to view a drop down list of available options From the drop down list use the Up Down arrow keys to select the desired file Not...

Page 34: ...s are in progress When the Ez Download process is complete an overview of the results will briefly be displayed and then the TV will reboot 11 Remove the USB memory device and verify that the appropriate configuration update s is are resident on the TV Note If you updated the TV configuration with a TLX file upon restart the TV tunes according to the Start Channel setting in the Installer Menu If ...

Page 35: ...e Installer Menu entry sequence e g 9 8 7 6 OK to access the Installer Menu Note The default Installer Menu entry sequence is 9876 however if Installer Menu item 000 INSTALLER SEQUENCE has been modified the entry sequence may be one of three additional options See Installer Menu detailed descriptions for further information The Installer Menu opens with item 000 INSTALLER SEQ 000 Note If the passw...

Page 36: ... within the Installer Menu Use the Up Down arrow keys on the Installer Remote to sequence through the available menu items or access an item directly by keying in the item number and then pressing MENU For example to access the SLEEP TIMER option which is item 015 press 0 1 5 MENU Changing Installer Menu Settings To change an Installer Menu item value use the Left Right arrow keys on the Installer...

Page 37: ...7 ALARM 0 1 1 Set to 1 to enable Alarm 020 FEATURE LEVEL 0 1 16 24 64 65 1 Determines an additional IR code scheme to which the TV will respond 021 V CHIP 0 1 1 Set to 1 to enable V Chip Parental Control functions 022 MAX BLK HRS 0 99 12 Sets number of V Chip blocking hours 023 CAPTION LOCK 0 1 0 Set to 1 to retain caption setting set before TV turned OFF 025 FUNCTION PRE 0 1 1 Set to 1 to allow C...

Page 38: ...unctional 091 HDMI2 ENABLE 0 2 1 Set to 0 to disable HDMI 2 Set to 1 DTV Mode or 2 PC Mode as applicable to enable HDMI 2 094 SAP MENU EN 0 1 1 Set to 1 to enable SAP feature in Function Menu 096 DEF ASP RATIO 0 4 2 Sets default aspect ratio at power up See detailed descriptions and item 106 097 AUDIO OUTPUT 0 9 7 Set as required in accordance with external audio equipment connected to the TV See ...

Page 39: ...ons for further information Once the update cycle is complete the TV completes the reboot and resumes its Muted ON state Note If set to 1 the TV does not respond to ON OFF commands from either the remote or the display panel and the SLEEP TIMER is also nonfunctional 003 BAND AFC Band Automatic Frequency Control There are four possible settings for this option 0 Broadcast 1 CATV default 2 HRC 3 IRC...

Page 40: ...s a channel bank by inputting the discrete IR code for that bank Note This item is not available in the Installer Menu when item 027 HOSPITAL MODE is set to 0 013 SCAN MODE When set to 1 default allows TV to be turned ON when Channel Up Down buttons are pressed on pillow speaker Also TV will turn OFF when Channel Up Down key is used to tune above or below Channel Map pivot point By default Channel...

Page 41: ...h code consists of three characters The first character T P or B identifies the speaker TV Pillow or Both The second character Z P R or D identifies the pillow speaker code Zenith Philips RCA or Disabled The third character 1 or 2 identifies the bed number In the table above each bolded character represents an element of the Hospital Mode code Value Speaker Pillow Speaker Code Voltage Hospital IR ...

Page 42: ...Also determines the default Audio Mode when TV is turned ON See the table below and set as required Value Sound Out Audio Menu Status Default Audio Mode at TV Turn ON 0 default Enabled Internal TV Speaker 1 Disabled Internal TV Speaker 2 Enabled External Speaker optical or HDMI 3 Disabled External Speaker optical or HDMI 4 Enabled LG Sound Sync optical 5 Disabled LG Sound Sync optical 6 Enabled LG...

Page 43: ...ental Control blocking schemes to be permanent by disabling the blocking hours function Set to 1 to install Parental Control restrictions permanently Set to 0 for user specified hours control of blocking schemes Note This item is not available in the Installer Menu when item 021 V CHIP is set to 0 086 V MUTE TIME Video Mute Time Use to extend the normal video mute time during channel change For ex...

Page 44: ...a compatible LG MMR not supplied may be used with the TV If set to 2 the MMR feature is disabled 102 ATSC BAND Sets up TV to receive different types of incoming signals 0 Broadcast 1 CATV 2 HRC 3 IRC 4 Same as NTSC 103 ATSC TUNE MODE Sets ATSC tuning mode Default set to 1 for Physical Channel scan Set to 0 for Virtual Channel scan 104 START MINOR CHANNEL Sets Minor Start Channel number at power up...

Page 45: ...ll not initiate update events see additional information below Under standard TV OFF ON operating conditions i e item 002 AC ON is set to 0 a Wake For Update event occurs when the TV is OFF and causes the TV s CPU to temporarily turn ON perform the update cycle and then turn back OFF all while the TV appears to be OFF If item 002 AC ON is set to 2 or 3 for Instant ON then the TV s CPU is always ON...

Page 46: ...nd to run Auto Tuning Channel Search Under certain conditions Auto Tuning is disabled if there is an Aux input active A TLX file comprises Installer Menu settings IP Environment Menu settings with the exception of unique TV attributes and settings and all TV sources analog digital AV1 HDMI etc clonable setup menu settings See also Clonable TV Setup Menu Features list below If the TLX file to be us...

Page 47: ...ts set a Start Channel etc e After you have adjusted all Installer Menu item settings as required and if you do not need to configure any IP Environment settings see note below press OK once on the Installer Remote to save your changes then press OK again to exit the menu Note If you intend to configure settings in the IP Environment Menu which is accessible from the Installer Menu you can proceed...

Page 48: ...ay have the option to select either logical or physical channel tuning For either selection the channel sequence will be based on the order in which the channels appear in FTG Channel Map You can view and or edit the channel sequence in the FTG File Manager as required Note Decryption of Pro Idiom encrypted channels will not be enabled unless you use the FTG File Manager to set the channel attribu...

Page 49: ...l channel number in the PTC Channel Map when Channel Up Down is used on the Installer Remote If an Aux input will not be used it is advisable to disable it In the Express Script customize the Aux inputs as appropriate in the Enable Disable Aux Inputs screen step 2 After the TV setup is transferred to the PTC as part of the final step of the Express Script the only way to remove an Aux input from t...

Page 50: ...nstaller Menu item 028 CH OVERIDE is set to 1 which allows access for channel banks setup a channel with DELETED status can still be accessed when the channel number is direct entered via remote In order to prevent end users from direct tuning DELETED channels you should always set item 028 to 0 once you have finished setting up the channel banks Adding Deleting or Blanking Channels It is best to ...

Page 51: ...B A N K 1 2 3 4 2 5 7 A A A A A A A A A A A A AVI HDMI2 A A A A A A A A A A A A A A 4 1 6 1 13 1 20 5 20 6 30 1 32 1 40 1 40 11 44 1 44 11 45 1 45 11 A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A B A N K 1 2 3 4 2 5 7 BA A A BA A A BD D D BD D D AVI HDMI2 A A A A A A A D A D D D A A 4 1 6 1 13 1 20 5 20 6 30 1 32 1 40 1 40 11 44 1 44 11 45 ...

Page 52: ..._____________________________________________________ Channel Banks Worksheet B A N K Channel Number 1 2 3 4 B A N K Channel Number 1 2 3 4 B A N K Channel Number 1 2 3 4 B A N K Channel Number 1 2 3 4 B A N K Channel Number 1 2 3 4 Use this worksheet to plan your program packages Photocopy additional worksheets as needed ...

Page 53: ...ireless network connection settings should be configured in the IP Environment Menu before Learning is initiated It is not possible to clone a Master TV s clock Either set a Target TV s clock manually or use the Auto Clock setting in the TV setup menus Since the Learn From TV TLX process retrieves the channel lineup from the CPU it is not possible to Learn an FTG Channel Map from a TV that is curr...

Page 54: ...aller Remote to select highlight the Select USB Memory Device field and press OK Then use the arrow keys to select the appropriate USB device from the drop down list Next modify the filename as required While the TV model element of the filename may not be changed you can differentiate this TLX file from other LY770M TLX files by changing the last five digits of the filename Use the arrow keys on ...

Page 55: ...taller Menu settings and enable decryption by marking Pro Idiom encrypted channels This will also enable you to confirm channels and add channel attributes labels etc Teaching Configuration to a Target TV This section describes how to transfer Teach a TLX file from a USB memory device to a TV using the TV Manager USB Download Menu Teach To TV TLX option The TLX file may be created either from a Ma...

Page 56: ...nd Aux inputs in the FTG Channel Map will remain in logical order If the Target TV EBL is already in FTG Mode you cannot use this procedure to make changes to the FTG Channel Map and FTG Installer Menu settings You must use a direct PC to TV connection as described in Reference section FTG Mode via EBL Local Configuration or an FMA head end device to reconfigure the EBL If the preceding condition ...

Page 57: ... Manager Diagnostics Menu is for service use only 7 With the TV Manager USB Download Menu on display use the Up Down arrow keys to select Teach To TV TLX and then press OK CANCEL TV MANAGER USB Download Menu Diagnostics Menu Ez Download Logo Image Download Update TV Software Update PTC Software Teach To TV TLX 8 In the Teach To TV TLX screen If more than one USB memory device is currently connecte...

Page 58: ... may take a few minutes Do NOT remove the USB device while Teaching is in progress When the Teaching process is complete an Updating completed message will briefly be displayed and then the TV will reboot 10 Remove the USB memory device from the Target TV and verify that the appropriate configuration is now resident on the Target TV Note If the Target TV was previously in Pass through Mode and the...

Page 59: ...r on the PC that will be used to create the FTG Configuration tlx file 2 You have a number of options To view and or base a new FTG Configuration file on an existing FTG Configuration tlx file click the Open button in the TLX File command section of the FTG File Manager main screen and select double click on the desired tlx file A list of the file s contents will be displayed in the TLX File Conte...

Page 60: ...erence section Using the TV s Zoning Features for further information on the TV Zoning feature and setting the TV Zone in the TV s 6 To add FTG Installer Menu settings to the FTG Configuration List click under FTG Installer Menu Settings This will copy the selected model settings to the FTG Configuration List Note If you make any change s in the FTG Installer Menu Configuration Utility to the curr...

Page 61: ... and from FTG Configuration List Filename of opened FTG Configuration rml file created using FTG Device Configuration Application NEW OPEN TLX File options CLEAR SAVE FTG Configuration and TV Setup Menu List options TV SETUP MENU LIST Data to be saved in FTG Configuration file TLX FILE CONTENTS Data contained in opened FTG Configuration tlx file FTG File Manager Main Screen The FTG File Manager ma...

Page 62: ...ew edit and print a Logical Channel Map PRINT MAP Click to display a printable FTG Channel Map Report The report can also be exported as an HTML or Text file EDIT ADD MAP Click to open the FTG Channel Map Editor to create or edit an FTG Channel Map see next page Filename of opened FTG Configuration rml file created using FTG Device Configuration Application ...

Page 63: ...Channel Map Configuration Utility LOGICAL CHANNEL MAPPING Select a Logical Channel number Then assign the RF Major and Minor channel numbers to complete the mapping CUSTOM CHANNEL LABELS ICONS Enter custom labels and select icons by name on menu or by number SET CHANNEL ATTRIBUTES Check select Encrypted OSD or Blank Video UPDATE After editing an existing Logical Channel s data click to commit the ...

Page 64: ...ou to set up Pro Centric specific parameters The LAN tab enables you to set up a variety of LAN features including the Wi Fi Zoning feature Refer to the Free To Guest FTG File Manager User Guide for further information Also see Reference section Using the TV s Zoning Features for additional information on Wi Fi Zoning Filename of opened FTG Configuration rml file created using FTG Device Configura...

Page 65: ...enu Use the Up Down arrow keys on the Installer Remote to select the desired menu option and then press OK Refer to the following sections for information on each of the IP Environment setup options When you have completed your IP Environment configuration as required press EXIT or on the Installer Remote to exit the IP Environment Menu Pro Centric Setup Pro Centric options enable you to configure...

Page 66: ...ler Menu Installer Menu item 119 or in the EZ Manager Wizard the specified channel will appear in the Data Channel data entry field If you change the Data Channel in this menu Installer Menu item 119 will now show the value you entered here IP Configuration a Select highlight the Media Type field and press OK on the Installer Remote to display the drop down list of options Then use the Up Down arr...

Page 67: ...e screen If Update Event is ON set the Update Time as required Use the arrow keys on the Installer Remote to select highlight the Update Time field and then press OK Hour Minute and Meridiem fields will be displayed Select each field in turn and specify the appropriate Wake For Update time as desired Note that the Update Time set in this menu is based on a 12 hour clock Ensure the meridiem AM PM s...

Page 68: ...ct Wired Connection and press OK Then in the Wired screen select Edit if not already selected and press OK In the Edit IP screen select or de select the Set Automatically checkbox as required A checkmark indicates that Automatic configuration is enabled To manually edit the IP configuration for each data entry field Use the arrow keys on the Installer Remote to select the field and press OK You ca...

Page 69: ...se SSID has not been enabled for broadcast i e the access point does not appear in the list of access points WPS PBC Connect to a network via an access point that is enabled for PBC WPS PIN Complete network PIN verification via the access point web interface Make sure you have the network security password PIN available if you are attempting to connect to a secured network 4 Follow the on screen i...

Page 70: ...s are completed as required use the arrow keys on the Installer Remote to return to the IP Environment Menu as necessary or press to return to the Network Menu and or exit the IP Environment Menu Wake On LAN Setup The Wake On LAN feature enables the TV to receive software updates and or be powered ON upon receipt of Wake Up Frame packets and or Magic Packet data via the wired LAN To facilitate use...

Page 71: ...ess OK 3 If desired you can specify a name for this TV so that it is easy to identify and differentiate from other TVs for which sharing has been will be enabled To edit the TV name default TV s serial number use the Up Down arrow keys to select the TV Name field and then press OK You can then use the number keys on the Installer Remote to direct enter a numeric TV name or you can use the arrow ke...

Page 72: ...he arrow keys on the Installer Remote to select Pre loaded Apps Then press OK 2 In the Pre loaded Apps screen a list of available application options is displayed Use the Up Down arrow keys to highlight each application you wish to select or de select and press OK on the Installer Remote When an application is selected a checkmark is displayed at the left of the application name Note Though not in...

Page 73: ...ftware screen and if the file contains a later version of software than is currently running on the TV you can start the software update from this screen select UPDATE and press OK Otherwise you can exit the screen select CANCEL and press OK and access the TV Manager USB Download Menu as described below 1 Turn ON the TV and then insert the USB memory device into either of the USB ports on the TV 2...

Page 74: ...at the left of the selected file When you are ready to download the update select UPDATE on the screen and then press OK on the Installer Remote Note The following screen sample illustrates an Update TV Software screen CANCEL BACK UPDATE UPDATE TV SOFTWARE TV MANAGER TV SW Version version Update Version version Select USB Memory Device ˇ USB Device 1 Device Name Select the file to download and the...

Page 75: ...tored in a folder named LG_DTV in the root directory of the USB memory device Ensure the USB device has been formatted with FAT format Download the Splash Screen Image 1 Turn ON the TV and then insert the USB memory device into either of the USB ports on the TV 2 Press MENU on the Installer Remote to display the TV setup menus TV is in Pass through Mode or the Function Menu TV is not in Pass throu...

Page 76: ... OK A checkmark will appear at the left of the selected file When you are ready to download the image file select UPDATE on the screen and then press OK on the Installer Remote CANCEL BACK UPDATE LOGO IMAGE DOWNLOAD TV MANAGER Select USB Memory Device ˇ USB Device 1 Device Name Select the file to download and then select UPDATE below Splash Image_1920 x 1080_ProCentric jpg The TV will show update ...

Page 77: ...00 50 4 0 0 64 4 0 0 90 47 9 5 0 60 8 5 6 80 46 0 8 7 57 8 10 2 70 43 8 13 1 54 3 15 7 60 41 4 17 9 50 6 21 4 50 39 2 22 2 47 1 26 9 40 37 2 26 2 44 1 31 5 30 35 0 30 6 40 6 37 0 20 33 1 34 3 37 5 41 8 10 30 8 38 9 33 9 47 4 1 28 9 42 7 30 7 52 3 Item 099 Back Lighting Dynamic 32LY770M 42LY770M Power Consumption Watts Percent Savings Power Consumption Watts Percent Savings 200 50 2 0 0 65 0 0 0 19...

Page 78: ...E R Installer Menu Item 029 OLD OCV 0 Installer Menu Item 029 OLD OCV 1 Aux Input Input Mode Item Function Value Enable Bit Label Value Value Description 131 0 91 0 AV Rear CV 39 REAR AUX EN 1 1 Rear Video Aux 1 0 VIDEO 1 132 0 92 0 HDMI2 DTV 91 HDMI2 ENABLE 1 2 S Video Rear 2 0 VIDEO 5 PC 2 2 COMPUTER 133 0 93 0 HDMI1 DVI DTV 35 HDMI1 ENABLE 1 3 Front Computer 3 0 VIDEO 3 PC 2 2 COMPUTER Use Inst...

Page 79: ...Menu item 118 POWER SAVINGS to 1 so that the GAME CONTROL MPI port circuitry is always powered Caution POWER SAVINGS should NEVER be set to 7 This setting is intended for factory use only The b LAN module is internal to the TV It allows hospital institution head end equipment with b LAN technology to communicate via the institution s RF distribution system with the TV for configuration and control...

Page 80: ...logical channels can be defined in the FTG Channel Map 3 Connect the PC to the TV LINK CFG jack on the TV s rear jack panel using a USB to TTL serial cable TTL 232R 5V AJ If necessary install the device driver on the PC 4 Turn ON the TV Note If Installer Menu item 118 POWER SAVINGS is set to 3 default the TV must be ON in order for steps 5 and 6 below to be successful 5 Write the FTG Channel Map t...

Page 81: ...x Input Installer Menu Item Function 0 AV 039 REAR AUX EN 6 HDMI 1 035 HDMI1 ENABLE 7 HDMI 2 091 HDMI2 ENABLE To disable auto sensing for all available Aux inputs set item 042 to 0 To enable auto sensing for all available Aux inputs set item 042 to 255 All other available settings i e settings for individual inputs are listed in the table below Item 042 Value Inputs Installer Menu Display AV HDMI ...

Page 82: ...in Scan Mode 014 X X X X Feature Level 020 Bed 1 Bed 2 020 X X X Multi code IR 020 X X X X X X Speaker 020 X X X Function Preview 025 X X Hospital Mode 027 Bed 1 Bed 2 027 X X X Pillow Speaker Voltage 027 b X b X b X Speaker 027 X X X Quick Shutoff 077 c c c c c c Channel Banks Number of Banks Enabled 1 4 Channel Preview Banks Setup Menu X X Blanked Channel X X X X Inactive TV X SAP Key X Aux Inpu...

Page 83: ...FEATURE LEVEL Value Sound Out Menu TV Speaker Speaker 0 0 24 OFF None 0 0 24 ON TV Only 0 64 65 N A Pillow Only 1 34 N A N A Pillow Only 65 98 N A OFF None 65 98 N A ON TV Only 129 162 N A OFF Pillow Only 129 162 N A ON Pillow TV Note If the TV is in FTG Mode the Sound Out Menu is only accessible when the speaker selected is TV Only or both TV Pillow Reference LY770M Hospital Operations Cont ...

Page 84: ...tore multiple TVs to Pass through Mode at one time However both options require that you create a Zero Mapped Channels FTG Configuration tlx file i e an FTG Configuration file with no data Refer to the Free To Guest FTG File Manager User Guide for further information Using a USB memory device Teach a Zero Mapped Channels FTG Configuration tlx file to the TV Refer to Teaching Configuration to a Tar...

Page 85: ...Map TV Zone 0 is the default TV Zone The following subsections briefly describe how to assign Zone designations in the FTG File Manager Refer to the Free To Guest FTG File Manager User Guide for further information FTG Installer Menu Profile Zone Assignments The FTG File Manager main screen enables you to change the Zone assignment default Zone 0 for each Installer Menu profile to be included in a...

Page 86: ...s completed In order to configure the Target TVs with the Zone 3 Installer Menu and TV Setup Menu profiles Learned from the Master TV you must set the TV Zone accordingly in the Target TVs before transferring Teaching the Master TV Setup See Set the TV Zone and or Wi Fi Zone in the TV on the following page Also see Cloning Procedures on pages 53 to 58 for additional information on the cloning proc...

Page 87: ...ed with the global access point login data Set the TV Zone and or Wi Fi Zone in the TV You can set the TV Zone and or the Wi Fi Zone in the EZ Manager Wizard see EZ Manager Wizard on pages 14 to 22 or if the TV is in Pass through Mode via the TV s setup menus as described below Note that the following procedure can only be performed while the TV is in Pass through Mode You will also be able to spe...

Page 88: ...ote to direct enter a room number or you can use the arrow keys to select the appropriate alphanumeric character s from the pop up virtual keyboard at the bottom of the screen When you are done select Enter from the virtual keyboard and then press OK on the Installer Remote 5 When you have completed the fields as necessary press to return to and or exit the TV menus or press MENU to return to prog...

Page 89: ...LG device using Wi Fi Direct remember that you must also turn ON Wi Fi Direct and launch the Smart Share application on the LG device 1 Turn ON the TV and press MENU on the Installer Remote to display the TV menus either the setup menus or the Function Menu depending on whether the TV is or is not in Pass through Mode 2 Use the Up Down arrows to select highlight the General menu icon and then pres...

Page 90: ...select the desired media category to view files Screen Share Miracast WiDi The following steps describe how to access and use the Miracast WiDi features 1 Turn ON the TV and then use one of the following methods to access the Screen Share application depending on the current configuration of the TV If the TV is in Pass through Mode i e the Pro Centric application is not loaded press the PORTAL but...

Page 91: ...t Launcher depending on the current configuration of the TV If the TV is in Pass through Mode i e the Pro Centric application is not loaded press the PORTAL button on the Installer Remote If the TV is not in Pass through Mode press the SMART button on the Installer Remote see note above 2 Use the Left Right arrow keys on the Installer Remote to select Bluetooth Sound Sync and then press OK 3 Follo...

Page 92: ...ITAL AUDIO OUT Use for amps and home theater systems Note When the TV is OFF this port is not enabled LAN Use for video IP and or network connections Side Jack Panel USB IN 2 USB IN1 IN 2 ARC IN 1 USB IN 1 2 Insert USB memory device for software updates cloning purposes FTG Mode via CPU configuration picture music entertainment etc as applicable HDMI IN 1 2 Connection for HDMI output from external...

Page 93: ...ereo speaker signal outputs fixed speaker variable speaker or fixed line level amplifier for external audio equipment Set Installer Menu item 097 AUDIO OUTPUT as required in accordance with external audio equipment connected to the TV Also refer to the following diagram for pinout details Caution Do NOT plug in a mono connector as this may damage the TV SPEAKER OUT LINE OUT 3 1 2 ...

Page 94: ...LG Installer Remote is required to set up and operate the TV The LG Installer Remote illustrated below shows typical remote control functions and is provided for reference only PORTAL Displays and removes the Pro Centric interactive menu INFO Displays channel information GUIDE Displays and removes the Pro Centric channel guide EPG RETURN Returns one level to the previous menu display Color buttons...

Page 95: ... Remote IR code scheme i e you can always use an Installer Remote with the TV regardless of its multi code IR setting The following procedure describes how to set the bed number in the TV s Installer Menu and in the patient remote 1 Installer Menu item 020 FEATURE LEVEL determines the additional IR code scheme to which the TV will respond Access the Installer Menu and set item 020 to the desired v...

Page 96: ...mote pillow speaker to select highlight the desired option s in the Smart Share screen and then press Enter OK 3 Within each USB media directory Photos Videos or Music Use the arrow keys on the patient remote pillow speaker to navigate from one folder or file to another and press Enter OK to open or play a selected folder or file Use the arrow keys on the patient remote pillow speaker as necessary...

Page 97: ...transformer isolates the audio Earth ground is provided on pin 4 Common in the default configuration e g for Zenith Philips pillow speakers For negative voltage configuration e g for RCA pillow speakers 5 volts is provided on pin 4 Common with pin 3 Channel Up Data In referenced to ground The following table describes the pillow speaker interface pinout see also diagram at right Pin No Description...

Page 98: ...t location chosen should be appropriate for drilling holes and have available the required power source as well as antenna cable and any other equipment leads as necessary Pedestal Mounts and Stands A sturdy surface on a desk or other similar flat table like furniture would be the appropriate location for mounting a pedestal style TV stand Most stands are designed so that the wiring is threaded th...

Page 99: ...I not connected If applicable connect MPI cable to MPI device Encrypted program Try another channel Wrong tuning band Adjust Installer Menu settings Normal picture poor or no sound Broadcast problem Try a different channel Audio muted Press MUTE or use Volume Up key to increase sound level Pillow TV speaker not configured properly Check that Installer Menu items 020 FEATURE LEVEL and 027 HOSPITAL ...

Page 100: ...ected to AC Power Bad TV No Yes FTG Operation Troubleshooting The following table provides troubleshooting information for when the EBL is configured for FTG Mode operation Symptom Possible Cause s Solution s Communication Error Communications Timeout Cable s not connected Check and connect communication cables TV not powered Check connect the TV power cord TV not turned ON TV needs to be turned O...

Page 101: ...s Setup Menu While its status in the currently selected bank is NORMAL DELETED the channel is not accessible using Channel Up Down arrows on the Installer Remote Re select the channel bank in which the status of the channel is NORMAL DELETED and direct enter the deleted channel number You can then modify the channel status in the Channel Preview Banks Setup Menu as desired Inactive TV message appe...

Page 102: ...ommercial mode of operation within an LG TV See also FTG Mode Logical Channel Number A number assigned to either a physical or virtual channel number in a Logical Channel Map Major Channel Number Typically the RF channel number assigned to a digital video stream Master TV A TV whose Channel Map and Installer Menu and TV setup menu settings have been configured as a Master TV Setup for cloning purp...

Page 103: ... online at www lg com us commercial Open Source Software Notice To obtain the source code under GPL LGPL MPL and other open source licenses that is contained in this product please visit http opensource lge com In addition to the source code all referenced license terms warranty disclaimers and copyright notices are available for download LG Electronics will also provide open source code to you on...

Page 104: ...rk of SONIFI Solutions Inc DLNA Certified is a registered trademark of Digital Living Network Alliance Intel is a registered trademark of Intel Corporation in the U S and or other countries Wi Fi Direct and Miracast are registered trademarks of Wi Fi Alliance All other trademarks or registered trademarks are the property of their respective owners For Customer Support Service please call 1 888 865...

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