Diagnostic information
2-85
5061
Envelope feeder option service check
Note:
Except for the tray and pick tires, the envelope feeder option is a complete assembly with no other
internal parts that can be replaced.
If a 24x.xx paper jam is displayed, go to the appropriate service check:
•
242.xx—go to
“Envelope feeder” on page 2-42
•
243.xx—go to
“Envelope feeder” on page 2-47
The printer does not recognize that the envelope feeder option is installed
Step
Actions and questions
Yes
No
1
Is the envelope feeder option the only option that is not
recognized?
Go to step 2
Go to step 6
2
Are the other options that are not recognized installed
below the envelope feeder?
Replace the
envelope feeder
option.
Go to step 3
3
Make sure the printer and any option installed above
the envelope feeder option is installed correctly.
Is the option installed above the envelope feeder
installed correctly?
Go to step 4
Install the printer
or options
correctly, and
recheck
performance.
4
Check for the correct installation of the lower options
autoconnect cable for the system board connector J20.
Is the cable installed correctly?
Go to step 5
Install the cable
correctly, and
recheck
performance.
5
Autoconnect cable—Check the autoconnect from the
printer or option installed above the envelope feeder.
Check for cuts, pinched wiring, or damage to the
contacts in the connector.
Go to the service
check for the
option mounted
above the
envelope feeder.
Replace the
envelope feeder.
6
Disconnect the autoconnect cable from J20 on the
printer system board. Measure the voltages on J20, the
voltages are approximate values and should measure:
Are the voltages correct?
Go to step 7
Replace the
system board.
7
Check continuity of the autoconnect cable.
Is there continuity?
Replace the
envelope feeder
option.
Replace the
autoconnect
cable.
Connector pin Voltage
J20-1
+24 V dc
J20-2
Ground
J20-4
+5 V dc
J20-5
+5 V dc
J20-7
+5 V dc
J20-8
+5 V dc
Summary of Contents for C77X
Page 15: ...Notices and safety information xv 5061...
Page 16: ...xvi Service Manual 5061...
Page 22: ...xxii Service Manual 5061...
Page 44: ...1 22 Service Manual 5061...
Page 182: ...2 138 Service Manual 5061...
Page 293: ...Repair information 4 61 5061 6 Release the MPF latch F and remove the MPF...
Page 325: ...Repair information 4 93 5061 3 Remove all connectors C 4 Remove the transfer HVPS board...
Page 338: ...4 106 Service Manual 5061...
Page 339: ...Connector locations 5 1 5061 5 Connector locations Locations Printer boards...
Page 340: ...5 2 Service Manual 5061 Printer motors...
Page 341: ...Connector locations 5 3 5061 Printer sensors...
Page 342: ...5 4 Service Manual 5061 Cartridge contact assembly pin locations cyan magenta and yellow...
Page 343: ...Connector locations 5 5 5061 Cartridge contact assembly pin locations black...
Page 345: ...Connector locations 5 7 5061 Connectors System board...
Page 358: ...5 20 Service Manual 5061 Transfer high voltage power supply HVPS...
Page 368: ...5 30 Service Manual 5061...
Page 372: ...6 4 Service Manual 5061...
Page 380: ...7 8 Service Manual 5061 Assembly 3 1 Fuser web oiler 1 3 2...
Page 402: ...7 30 Service Manual 5061 Assembly 22 Electronics 3 3 3 2 1...
Page 404: ...7 32 Service Manual 5061 Assembly 22 1 Electronics 3 5 4 8 1 9 10 2 2 6 6 6 7 6 6...
Page 408: ...7 36 Service Manual 5061 Assembly 23 Electronics cabling interconnections 1...
Page 410: ...7 38 Service Manual 5061 Assembly 24 Electronics cabling interconnections 2...
Page 420: ...7 48 Service Manual 5061 Assembly 28 1 5 Bin mailbox 3 3 3 3 11 7 13 5 9 2 10 6 4 12 8 14 1 15...
Page 422: ...7 50 Service Manual 5061 Assembly 29 500 Sheet drawer option 3 11 7 5 9 2 10 6 4 8 1...
Page 438: ...7 66 Service Manual 5061 Assembly 33 Envelope option 2 1...
Page 442: ...7 70 Service Manual 5061 Assembly 36 Options...
Page 444: ...7 72 Service Manual 5061...
Page 450: ...B 2 Service Manual 5061 Print Quality Pages Page 1 total of five...
Page 451: ...Appendix B Print quality samples B 3 5061 Print Quality Pages Page 2 total of five...
Page 452: ...B 4 Service Manual 5061 Print Quality Pages Page 3 total of five...
Page 453: ...Appendix B Print quality samples B 5 5061 Print Quality Pages Page 4 total of five...
Page 458: ...B 10 Service Manual 5061...
Page 466: ...I 8 Service Manual 5061...
Page 476: ...I 18 Service Manual 5061...
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