Diagnostic information
2-113
5061
StapleSmart finisher service check
Note:
When removing the stapler mechanism from the option, first remove the staple supply cartridge.
Note:
When replacing staples in the supply cartridge, discard any old staples in the cartridge, and replace with
a fresh strip.
Problems with static electricity buildup
Make sure the brush is attached to the top cover assembly, the ground clips are installed, and the brush is
grounded.
Printer does not recognize StapleSmart finisher option as being installed
Close Finisher Top Cover
displayed—unable to clear or reset message (POST incomplete)
Step
Actions and questions
Yes
No
1
Check the StapleSmart finisher autoconnects for signs
of damage, especially the connector pins. Remove the
right cover, and check the cables at J1A and J1B
(bottom autoconnect) to the stapler card assembly to
make sure they are attached securely.
Are the cables secure?
Go to step 2
Reconnect the
cables securely.
2
Check the voltages of the StapleSmart finisher
autoconnect. See
“StapleSmart finisher” on
page 5-28
. The measurements should be
approximately:
Do the voltages measure correctly?
Replace the
staple option.
Replace the
printer top
options
autoconnect
cable.
Step
Actions and questions
Yes
No
1
Top cover assembly—Check the top cover assembly
to make sure it is actuating the top cover switch and
the cover is opening and closing correctly.
Is the actuating the switch and closing properly?
Go to step 2
Replace the
safety cover
open switch
assembly.
2
Top cover switch stapler card assembly—Check the
continuity of the stapler top cover open switch.
Is there continuity?
Replace the
stapler card
assembly.
Replace the
switch assembly.
J1A—top autoconnect
Connector Voltage
J1A-1
+24 V dc
J1A-3
Ground
J1A-3
+5 V dc
Summary of Contents for C77X
Page 15: ...Notices and safety information xv 5061...
Page 16: ...xvi Service Manual 5061...
Page 22: ...xxii Service Manual 5061...
Page 44: ...1 22 Service Manual 5061...
Page 182: ...2 138 Service Manual 5061...
Page 293: ...Repair information 4 61 5061 6 Release the MPF latch F and remove the MPF...
Page 325: ...Repair information 4 93 5061 3 Remove all connectors C 4 Remove the transfer HVPS board...
Page 338: ...4 106 Service Manual 5061...
Page 339: ...Connector locations 5 1 5061 5 Connector locations Locations Printer boards...
Page 340: ...5 2 Service Manual 5061 Printer motors...
Page 341: ...Connector locations 5 3 5061 Printer sensors...
Page 342: ...5 4 Service Manual 5061 Cartridge contact assembly pin locations cyan magenta and yellow...
Page 343: ...Connector locations 5 5 5061 Cartridge contact assembly pin locations black...
Page 345: ...Connector locations 5 7 5061 Connectors System board...
Page 358: ...5 20 Service Manual 5061 Transfer high voltage power supply HVPS...
Page 368: ...5 30 Service Manual 5061...
Page 372: ...6 4 Service Manual 5061...
Page 380: ...7 8 Service Manual 5061 Assembly 3 1 Fuser web oiler 1 3 2...
Page 402: ...7 30 Service Manual 5061 Assembly 22 Electronics 3 3 3 2 1...
Page 404: ...7 32 Service Manual 5061 Assembly 22 1 Electronics 3 5 4 8 1 9 10 2 2 6 6 6 7 6 6...
Page 408: ...7 36 Service Manual 5061 Assembly 23 Electronics cabling interconnections 1...
Page 410: ...7 38 Service Manual 5061 Assembly 24 Electronics cabling interconnections 2...
Page 420: ...7 48 Service Manual 5061 Assembly 28 1 5 Bin mailbox 3 3 3 3 11 7 13 5 9 2 10 6 4 12 8 14 1 15...
Page 422: ...7 50 Service Manual 5061 Assembly 29 500 Sheet drawer option 3 11 7 5 9 2 10 6 4 8 1...
Page 438: ...7 66 Service Manual 5061 Assembly 33 Envelope option 2 1...
Page 442: ...7 70 Service Manual 5061 Assembly 36 Options...
Page 444: ...7 72 Service Manual 5061...
Page 450: ...B 2 Service Manual 5061 Print Quality Pages Page 1 total of five...
Page 451: ...Appendix B Print quality samples B 3 5061 Print Quality Pages Page 2 total of five...
Page 452: ...B 4 Service Manual 5061 Print Quality Pages Page 3 total of five...
Page 453: ...Appendix B Print quality samples B 5 5061 Print Quality Pages Page 4 total of five...
Page 458: ...B 10 Service Manual 5061...
Page 466: ...I 8 Service Manual 5061...
Page 476: ...I 18 Service Manual 5061...
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