2-12
Service Manual
5061
921.
xx
Registration
Unrecoverable Registration Sensor Error—Replace the ITU assembly. See
“ITU
assembly removal” on page 4-49
.
925.02 Fan Stalled
Fuser fan—Go to
“925.02 error code service check” on page 2-56
.
926.01 Fan Stalled
VTB fan—Go to
“926.01 error code service check” on page 2-56
.
927.03 Fan Stalled
RIP Fan—Go to
“927.03 error code service check” on page 2-57
.
930.09 LV Power
Supply
Unable to find zero crossover point—Replace the LVPS. See
“LVPS assembly
removal” on page 4-53
.
940.
xx
TMC Error—
Cyan
Cyan TMC switch failure—Go to
“940.xx error code service check” on page 2-58
.
941.
xx
TMC Error—
Magenta
Magenta TMC switch failure—Go to
“941.xx error code service check” on
page 2-60
.
942.
xx
TMC Error—
Yellow
Yellow TMC switch failure—Go to
“942.xx error code service check” on
page 2-62
.
943.
xx
TMC Error—
Black
Black TMC switch failure—Go to
“943.xx error code service check” on page 2-64
.
950.00 to 950.29
NVRAM Failure
Either the system board or the operator panel assembly you just replaced was not a
blank FRU. Replace that part with a new FRU.
950.30 to 950.60
NVRAM Failure
Either the system board or the media size sensing board you replaced was not a
blank FRU. Replace that part with a new FRU.
951.
xx
NVRAM
Failure
NVRAM chip failure—replace the media size sensing board. See
“Media size
sensing board removal” on page 4-58
.
952.
xx
NVRAM
Failure
NVRAM chip failure—POR the printer.
953.
xx
NVRAM
Failure
NVRAM chip failure operator panel assembly—replace the operator panel assembly.
See
“Operator panel assembly removal” on page 4-68
.
954.xx NVRAM
Failure
NVRAM chip failure—Replace the system board. See
“System board removal” on
page 4-90
.
955.
xx
Code CRC
<
loc
>
System board—This error indicates that the Code ROM or NAND failed the CRC
check. The location of the failure is indicated by <
loc
>. Replace the system board.
See
“System board removal” on page 4-90
.
956.
xx
Service
<
xxxx>
System Board
Go to
“956.xx service error service check” on page 2-66
.
957.
xx
System Board
ASIC Failure
Replace the system board. See
“System board removal” on page 4-90
.
958.
xx
NAND Failure
Replace the system board. See
“System board removal” on page 4-90
.
960.
xx
RAM Memory
Error
RAM soldered on board is bad. Replace the system board. See
“System board
removal” on page 4-90
.
961.
xx
RAM Memory
Error
There is an error in the memory installed in the memory option slot 1 on the system
board. If another memory option is available, switch the memory options to isolate
the problem. If you do not have a spare memory option to switch, then replace the
memory installed. If this does not fix the problem, replace the system board. See
“System board removal” on page 4-90
.
Error codes and paper jam messages (continued)
Error code
Action
Summary of Contents for C77X
Page 15: ...Notices and safety information xv 5061...
Page 16: ...xvi Service Manual 5061...
Page 22: ...xxii Service Manual 5061...
Page 44: ...1 22 Service Manual 5061...
Page 182: ...2 138 Service Manual 5061...
Page 293: ...Repair information 4 61 5061 6 Release the MPF latch F and remove the MPF...
Page 325: ...Repair information 4 93 5061 3 Remove all connectors C 4 Remove the transfer HVPS board...
Page 338: ...4 106 Service Manual 5061...
Page 339: ...Connector locations 5 1 5061 5 Connector locations Locations Printer boards...
Page 340: ...5 2 Service Manual 5061 Printer motors...
Page 341: ...Connector locations 5 3 5061 Printer sensors...
Page 342: ...5 4 Service Manual 5061 Cartridge contact assembly pin locations cyan magenta and yellow...
Page 343: ...Connector locations 5 5 5061 Cartridge contact assembly pin locations black...
Page 345: ...Connector locations 5 7 5061 Connectors System board...
Page 358: ...5 20 Service Manual 5061 Transfer high voltage power supply HVPS...
Page 368: ...5 30 Service Manual 5061...
Page 372: ...6 4 Service Manual 5061...
Page 380: ...7 8 Service Manual 5061 Assembly 3 1 Fuser web oiler 1 3 2...
Page 402: ...7 30 Service Manual 5061 Assembly 22 Electronics 3 3 3 2 1...
Page 404: ...7 32 Service Manual 5061 Assembly 22 1 Electronics 3 5 4 8 1 9 10 2 2 6 6 6 7 6 6...
Page 408: ...7 36 Service Manual 5061 Assembly 23 Electronics cabling interconnections 1...
Page 410: ...7 38 Service Manual 5061 Assembly 24 Electronics cabling interconnections 2...
Page 420: ...7 48 Service Manual 5061 Assembly 28 1 5 Bin mailbox 3 3 3 3 11 7 13 5 9 2 10 6 4 12 8 14 1 15...
Page 422: ...7 50 Service Manual 5061 Assembly 29 500 Sheet drawer option 3 11 7 5 9 2 10 6 4 8 1...
Page 438: ...7 66 Service Manual 5061 Assembly 33 Envelope option 2 1...
Page 442: ...7 70 Service Manual 5061 Assembly 36 Options...
Page 444: ...7 72 Service Manual 5061...
Page 450: ...B 2 Service Manual 5061 Print Quality Pages Page 1 total of five...
Page 451: ...Appendix B Print quality samples B 3 5061 Print Quality Pages Page 2 total of five...
Page 452: ...B 4 Service Manual 5061 Print Quality Pages Page 3 total of five...
Page 453: ...Appendix B Print quality samples B 5 5061 Print Quality Pages Page 4 total of five...
Page 458: ...B 10 Service Manual 5061...
Page 466: ...I 8 Service Manual 5061...
Page 476: ...I 18 Service Manual 5061...
Page 478: ......
Page 479: ......
Page 480: ......