2-76
Service Manual
5061
AC and DC power service check
Before proceeding with this service check remove or disconnect any options that may be installed. Turn the
machine on. If it operates correctly, reattach one option at a time until the failing option is located.
Note:
Set the voltage range switch to the proper power setting for the geographic area you are in.
Note:
Before proceeding with this service check, turn the printer on, and check to see if the Power on LED on
the system board is turned on.
AC power service check
The printer appears to be inoperative when turned on with the Power on/Status LED off, the LCD
display is blank, the fuser lamps do not come on, and no motors turn.
Step
Actions and questions
Yes
No
1
Is the LED turned on?
Go to
“AC power
service check”
on page 2-76
.
Go to
“DC power
service check”
on page 2-77
.
Step
Actions and questions
Yes
No
1
Main AC power—Make sure the printer is receiving
main AC power.
Is the printer receiving AC power?
Go to step 2
Inform the
customer that AC
power to the
printer is
incorrect.
2
AC power check (wall outlet)—Check the AC line
voltage at the AC outlet.
Is the AC line voltage correct?
Go to step 3
Inform the
customer that the
AC line voltage is
incorrect.
3
AC power cord
Is the power cord in good condition and correctly
installed?
Go to step 4
If the cord is in
poor condition,
replace the cord.
4
AC power check (AC line cord)—Check the AC line
voltage at the end of the AC line cord.
Is the AC line voltage correct?
Go to step 5
Replace the line
cord.
5
Low voltage power supply—Turn the power off, and
disconnect the LVPS at J18 on the system board.
Measure the voltages on J18-3 and J18-4. The voltage
should measure approxi5 V dc.
Is there approxi5 V dc on any of these
connector pins?
Replace the
system board.
See
“System
board removal”
on page 4-90
.
Replace the
LVPS assembly.
See
“LVPS
assembly
removal” on
page 4-53
.
Summary of Contents for C77X
Page 15: ...Notices and safety information xv 5061...
Page 16: ...xvi Service Manual 5061...
Page 22: ...xxii Service Manual 5061...
Page 44: ...1 22 Service Manual 5061...
Page 182: ...2 138 Service Manual 5061...
Page 293: ...Repair information 4 61 5061 6 Release the MPF latch F and remove the MPF...
Page 325: ...Repair information 4 93 5061 3 Remove all connectors C 4 Remove the transfer HVPS board...
Page 338: ...4 106 Service Manual 5061...
Page 339: ...Connector locations 5 1 5061 5 Connector locations Locations Printer boards...
Page 340: ...5 2 Service Manual 5061 Printer motors...
Page 341: ...Connector locations 5 3 5061 Printer sensors...
Page 342: ...5 4 Service Manual 5061 Cartridge contact assembly pin locations cyan magenta and yellow...
Page 343: ...Connector locations 5 5 5061 Cartridge contact assembly pin locations black...
Page 345: ...Connector locations 5 7 5061 Connectors System board...
Page 358: ...5 20 Service Manual 5061 Transfer high voltage power supply HVPS...
Page 368: ...5 30 Service Manual 5061...
Page 372: ...6 4 Service Manual 5061...
Page 380: ...7 8 Service Manual 5061 Assembly 3 1 Fuser web oiler 1 3 2...
Page 402: ...7 30 Service Manual 5061 Assembly 22 Electronics 3 3 3 2 1...
Page 404: ...7 32 Service Manual 5061 Assembly 22 1 Electronics 3 5 4 8 1 9 10 2 2 6 6 6 7 6 6...
Page 408: ...7 36 Service Manual 5061 Assembly 23 Electronics cabling interconnections 1...
Page 410: ...7 38 Service Manual 5061 Assembly 24 Electronics cabling interconnections 2...
Page 420: ...7 48 Service Manual 5061 Assembly 28 1 5 Bin mailbox 3 3 3 3 11 7 13 5 9 2 10 6 4 12 8 14 1 15...
Page 422: ...7 50 Service Manual 5061 Assembly 29 500 Sheet drawer option 3 11 7 5 9 2 10 6 4 8 1...
Page 438: ...7 66 Service Manual 5061 Assembly 33 Envelope option 2 1...
Page 442: ...7 70 Service Manual 5061 Assembly 36 Options...
Page 444: ...7 72 Service Manual 5061...
Page 450: ...B 2 Service Manual 5061 Print Quality Pages Page 1 total of five...
Page 451: ...Appendix B Print quality samples B 3 5061 Print Quality Pages Page 2 total of five...
Page 452: ...B 4 Service Manual 5061 Print Quality Pages Page 3 total of five...
Page 453: ...Appendix B Print quality samples B 5 5061 Print Quality Pages Page 4 total of five...
Page 458: ...B 10 Service Manual 5061...
Page 466: ...I 8 Service Manual 5061...
Page 476: ...I 18 Service Manual 5061...
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