Diagnostic information
2-25
5061
148.xx error code service check
Step
Actions and questions
Yes
No
1
Connector J16 on the system board—Check for
correct installation of the ITU drive motor cable from
the ITU drive motor to the system board connector J16.
Is the cable connected correctly?
Go to step 2
Install the cable
correctly.
2
ITU drive motor—Check for continuity between pin 4 of
CON1 on the motor drive card and the remaining pins
in the connector.
Do you measure continuity?
Note
: The ITU drive motor can be removed from the
printer without removing the complete ITU drive motor
assembly. If the ITU drive motor assembly is removed
be careful not to spill toner that may be contained in
the auger system.
Replace the drive
motor.
Go to step 3
3
ITU drive motor cable—Check the continuity of the ITU
drive motor cable.
Do you measure continuity?
Go to step 4
Replace the ITU
drive motor
cable.
4
ITU drive motor voltage check—Measure the voltage
on connector J16 on the system board. The voltages
are approximately values.
Voltages with motor not running
Are the voltages correct?
Replace the drive
motor.
Go to step 5
5
ITU motor drive assembly—Remove the ITU
assembly. Manually turn the motor. The gears in the
ITU motor assembly, the second transfer roll gears,
and the cleaner gear should turn freely.
Do the gears turn freely?
Replace the
system board.
See
“System
board removal”
on page 4-90
. If
this does not fix
the problem,
replace the ITU
drive motor.
Go to step 6
6
ITU motor drive assembly—Remove the ITU drive
motor assembly. Manually turn the motor.
Do the gears on the ITU drive motor assembly turn
freely?
Contact your next
level of support.
Replace the ITU
motor drive
assembly.
Connector pin Voltages (motor not running)
J16-2
+4.2 V dc
J16-4
+5.0 V dc
J16-6
+3.3 V dc
J16-8
+24 V dc
J16-10
Ground
J16-12
0 V dc
J16-14
+3.3 V dc
Summary of Contents for C77X
Page 15: ...Notices and safety information xv 5061...
Page 16: ...xvi Service Manual 5061...
Page 22: ...xxii Service Manual 5061...
Page 44: ...1 22 Service Manual 5061...
Page 182: ...2 138 Service Manual 5061...
Page 293: ...Repair information 4 61 5061 6 Release the MPF latch F and remove the MPF...
Page 325: ...Repair information 4 93 5061 3 Remove all connectors C 4 Remove the transfer HVPS board...
Page 338: ...4 106 Service Manual 5061...
Page 339: ...Connector locations 5 1 5061 5 Connector locations Locations Printer boards...
Page 340: ...5 2 Service Manual 5061 Printer motors...
Page 341: ...Connector locations 5 3 5061 Printer sensors...
Page 342: ...5 4 Service Manual 5061 Cartridge contact assembly pin locations cyan magenta and yellow...
Page 343: ...Connector locations 5 5 5061 Cartridge contact assembly pin locations black...
Page 345: ...Connector locations 5 7 5061 Connectors System board...
Page 358: ...5 20 Service Manual 5061 Transfer high voltage power supply HVPS...
Page 368: ...5 30 Service Manual 5061...
Page 372: ...6 4 Service Manual 5061...
Page 380: ...7 8 Service Manual 5061 Assembly 3 1 Fuser web oiler 1 3 2...
Page 402: ...7 30 Service Manual 5061 Assembly 22 Electronics 3 3 3 2 1...
Page 404: ...7 32 Service Manual 5061 Assembly 22 1 Electronics 3 5 4 8 1 9 10 2 2 6 6 6 7 6 6...
Page 408: ...7 36 Service Manual 5061 Assembly 23 Electronics cabling interconnections 1...
Page 410: ...7 38 Service Manual 5061 Assembly 24 Electronics cabling interconnections 2...
Page 420: ...7 48 Service Manual 5061 Assembly 28 1 5 Bin mailbox 3 3 3 3 11 7 13 5 9 2 10 6 4 12 8 14 1 15...
Page 422: ...7 50 Service Manual 5061 Assembly 29 500 Sheet drawer option 3 11 7 5 9 2 10 6 4 8 1...
Page 438: ...7 66 Service Manual 5061 Assembly 33 Envelope option 2 1...
Page 442: ...7 70 Service Manual 5061 Assembly 36 Options...
Page 444: ...7 72 Service Manual 5061...
Page 450: ...B 2 Service Manual 5061 Print Quality Pages Page 1 total of five...
Page 451: ...Appendix B Print quality samples B 3 5061 Print Quality Pages Page 2 total of five...
Page 452: ...B 4 Service Manual 5061 Print Quality Pages Page 3 total of five...
Page 453: ...Appendix B Print quality samples B 5 5061 Print Quality Pages Page 4 total of five...
Page 458: ...B 10 Service Manual 5061...
Page 466: ...I 8 Service Manual 5061...
Page 476: ...I 18 Service Manual 5061...
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