Kyocera DuraForce PRO User Manual Download Page 70

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Phone Calls and Voicemail

Configure Visual Voicemail Settings

The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and
more.

1. From home, tap

Apps

Voicemail

2. Tap

Menu

Settings



You will see the voicemail settings menu.

3. Select an option to change its settings.



Avatar

to configure your Avatar settings.



Display

to change your voicemail message theme and enter a name to identify yourself to

people when replying or forwarding messages.



Help/Info

to go to the help page of Visual Voicemail.



Preferences

to change your Visual Voicemail application preferences.



Sound

to change your sound and speakerphone options.



Updates

to search for an update to your Visual message software.



About Voicemail

to check the information on your Visual message software.

Change Your Main Greeting via the Voicemail Menu

Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves

you from having to navigate within the voicemail menu.

1. From home, tap

Apps

Voicemail

2. Tap

Menu

Settings

Preferences

Personalize voicemail

3. Tap

to connect to the voicemail system. Follow the prompts to change your current greeting.

Edit the Display Name via the Voicemail Menu

From your Visual Voicemail menu, you can quickly change the name or number attached to your voice

messages.

1. From home, tap

Apps

Voicemail

2. Tap

Menu

Settings

Display

Display name

3. Tap the existing identification field and enter a new identifying name or number (used to identify

you to recipients of your voice messages).

4. Tap

to save your information.

Summary of Contents for DuraForce PRO

Page 1: ...DuraForce PRO User Guide UG template version 16a Kyocera_DuraForce PRO_ug_en_160905_d1 ...

Page 2: ...e On and Off 12 Use the Touchscreen 13 Activate Your Phone 17 Complete the Setup Screens 18 Basic Operations 20 Basics 20 Home Screen and Applications Apps List 20 Phone Settings Menu 20 Portrait and Landscape Screen Orientation 21 Capture Screenshots 21 Applications 22 Launch Applications 22 Apps List 22 Phone Number 26 Airplane Mode 26 Enter Text 26 Touchscreen Keyboards 26 Google Keyboard 26 Ge...

Page 3: ...ate Your Profile 38 Update Your PRL 38 UICC Unlock 38 Your Phone s Home Screen 39 Home Screen Basics 39 Home Screen Layout 39 Extended Home Screens 40 Dura Grid 41 Launcher Screens 42 Status Bar and Notification Panel 42 Status Bar 42 Notification Panel 44 Customize the Home Screen 46 Change the Wallpaper 46 Add Shortcuts to the Home Screen 47 Add Widgets to the Home Screen 48 Add Folders to the H...

Page 4: ...ure Visual Voicemail Settings 61 Optional Calling Services 62 Caller ID Blocking 62 Call Waiting 62 Conference Calling 62 Call Forwarding 63 Recent Calls 63 Call Settings 65 ESChat Push To Talk 68 Set Up PTT 68 Create a PTT Contact 68 Make a PTT Call 68 Contacts 70 Add a Contact 70 View Contacts 72 Contacts Screen Layout 73 Edit a Contact 74 Delete Single or Multiple Contacts 77 Add a Group Contac...

Page 5: ...mail Messages 92 Report Spam 93 Add Another Google Gmail Account 93 Switching between Gmail Accounts 94 Gmail Settings 95 Add a Corporate Account 96 Exchange ActiveSync Email Features 97 Internet and Social Networking 99 Data Services General Information 4G LTE and 3G Networks 99 4G LTE 99 Your User Name 100 Data Connection Status and Indicators 101 Chrome Browser 102 Hangouts 103 Global Services ...

Page 6: ...Fi 118 Wi Fi Direct 118 Hotspot 119 Tethering 120 Bluetooth 121 Bluetooth Information 121 Enable the Bluetooth Feature 121 Pair Bluetooth Devices 122 Connect to a Paired Bluetooth Device 123 Send Information Using Bluetooth 125 Receive Data via Bluetooth 126 Apps and Entertainment 127 Camera and Video 128 Camera Overview 128 Take Pictures and Record Videos 128 Take a Picture or Record a Video 129 ...

Page 7: ...ogle Search 145 Use Google Search 145 Use Google Voice Search 145 Calculator 146 Clock 147 Set Alarms 148 Additional Clock Features 149 Flashlight 151 Sound Recorder 151 File Commander 152 Outdoor Report 154 Entertainment and Activities 156 Google Play Music App 156 Play Music with Google Play 156 Google Play Music Screen Layout 157 Create Playlists in Google Play Music 159 Music Plus 160 YouTube ...

Page 8: ...C Settings 177 Cellular Networks Settings 178 Emergency Alerts Settings 178 Device Settings 180 Call Settings 180 Sound and Notification Settings 180 Phone Ringtone Settings 181 Default Notification Ringtone Settings 182 Persistent Alerts Settings 182 Programmable Key Settings 182 Display Settings 183 Daydream Settings 184 Cast Settings 185 Storage Settings 185 USB Storage Settings 186 Battery Set...

Page 9: ... Phone Settings 211 System Update Settings 212 Getting Help 214 Cleaning and Drying Procedures 215 Precautions 215 Cleaning the Phone 216 Cleaning Your Phone 216 Alternate Cleaning Procedure 220 Drying Your Phone 221 Kyocera Tested Products 223 Mild Dish Detergents 223 Alcohol 223 Sanitizer Wipes 223 For Assistance 225 Troubleshooting 225 Specifications 226 Account Information and Help 227 Account...

Page 10: ...1 Getting Started The following set of topics will introduce you to your phone help you get set up with service provide an overview of the phone screen and get you started with basic phone operations ...

Page 11: ...ditions Descriptions in the User Guide Note that most descriptions in this guide are based on your phone s setup at the time of purchase Unless otherwise noted instructions begin from the phone s home screen which is displayed by pressing Some operation descriptions may be simplified Screenshots and Key Labels Screenshots and other illustrations in this user guide may appear differently on your ph...

Page 12: ... wireless service the first time Parts and Functions These topics illustrate your phone s primary parts and key functions Note Your phone s screens and apps layouts are subject to change This user guide uses sample images only Phone Layout The following illustration outlines your phone s primary external features and keys ...

Page 13: ...one mode Back key Lets you return to the previous screen or close a dialog box options menu the Notifications panel or onscreen keyboard Home key Returns you to the Home screen Press and hold to open the Google search app Earpiece Lets you hear the caller and automated prompts Front camera Takes pictures and records videos while facing the screen and allows you to video conference Secondary microp...

Page 14: ... Helps illuminate subjects in lowlight environments when taking a picture or recording a video It can also work as an LED flashlight See Flashlight Wide View Action Camera Lets you take pictures and videos in wide angle Charging contacts Allow you to connect to a multi bay battery charger that can charge multiple phones simultaneously CAUTION Inserting an accessory into the incorrect jack may dama...

Page 15: ...perly sealed to maintain the phone s waterproof capability Fully charging a battery may take up to three hours 5 After charging disconnect the phone from the charger Unplug the AC adapter from the outlet and remove the USB cable from the phone and the AC adapter Charge Using a PC Connection Before using a PC connection to charge your phone ensure that the computer is turned on Depending on the typ...

Page 16: ... charging doesn t start after positioning your phone correctly please use the AC adapter that came with your phone For more information on wireless charging see your wireless charger documentation SIM Card The SIM card is an IC card containing phone number and other customer information Your phone s SIM card is preinstalled and should only be accessed if directed by a customer service representati...

Page 17: ... lost Always follow emergency procedures to suspend service if your SIM card or phone SIM card inserted is lost stolen For details contact Customer Service Always power off phone before inserting removing SIM card Insert SIM Card Follow these instructions to insert a SIM card Remember to power off your phone before inserting a SIM card Note Your phone s SIM card is preinstalled These instructions ...

Page 18: ...se the SIM microSD slot cover Press down the edges of the cover to make sure it is sealed properly Warning Be sure the SIM microSD slot cover is properly sealed to maintain the phone s waterproof capability 6 Replace the back cover Press around the edges to ensure a proper fit Warning Be sure all ports and covers are properly sealed to maintain the phone s waterproof capability ...

Page 19: ...hat is lost or changed Reading Writing Data Never power off while reading or writing data Battery Level A low battery charge may prevent reading writing to SD card Handling SD Card Use store SD cards away from the reach of infants May cause choking if swallowed Insert an SD Card Follow these steps to insert an optional SD card not included Make sure to power your phone off before inserting or remo...

Page 20: ...card before removing it from your phone 1 From home tap Apps Settings 2 Tap Storage 3 Tap the eject icon next to SD card The card is now unmounted Remove an SD Card Follow these instructions to remove an SD card Always power the phone off before inserting or removing an SD card 1 If your phone is on turn it off 2 Remove the back cover by inserting your fingernail in the slit on the bottom of your ...

Page 21: ...SD card after which the files CANNOT be retrieved To prevent the loss of important data please check the contents before you format the card All data on the SD card is erased and the card is formatted for use on your phone Turn Your Phone On and Off The instructions below explain how to turn your phone on and off Turn Your Phone On Press and hold the Power key until the screen lights up Your phone...

Page 22: ...harging Use the Touchscreen Your phone s touchscreen lets you control actions through a variety of touch gestures Tap When you want to type using the onscreen keyboard select items onscreen such as application and settings icons or press onscreen buttons simply tap or touch them with your finger ...

Page 23: ...nd Hold To open the available options for an item for example a contact or link in a Web page touch and hold the item Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen ...

Page 24: ...r to swiping except that you need to swipe your finger in light quick strokes This finger gesture is always in a vertical direction such as when flicking the contacts or message list Rotate For most screens you can automatically change the screen orientation from portrait to landscape by turning the phone sideways When entering text you can turn the phone sideways to bring up a bigger keyboard See...

Page 25: ...n device is rotated Tip You can also access the screen rotation setting from the notification panel Pull down the status bar and tap Rotation to turn the option on or off Pinch and Spread Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page Move fingers inward to zoom out and outward to zoom in ...

Page 26: ...vating a new phone for an existing number on your account you re swapping phones you can activate on your computer online or directly on your phone Activate on your computer Go to com activate and complete the online instructions to activate your phone Activate on your phone Turn on your new phone Make sure the old one is turned off Your phone will automatically attempt Hands Free Activation Tap A...

Page 27: ...e setup screens before your phone has been activated on your account 1 On the TalkBack screen tap NEXT to get started 2 Follow the onscreen instructions to complete each section For each topic you will have the option to skip it and continue to the next screen Language Selection Select a desired language Set Up Wi Fi If prompted follow the prompts to sign in to an available Wi Fi network For secur...

Page 28: ...ation accuracy By allowing apps and services to scan for Wi Fi networks and Bluetooth devices even when Wi Fi and Bluetooth are off Help improve your Android experience By automatically sending diagnostic and usage data to Google 3 Tap DONE Your setup is now complete Follow the onscreen instructions to learn about basic tap menu navigation view tutorials or just get started Your phone is now set u...

Page 29: ...ist For information about using the home screen see Home Screen Basics Select Options and Navigate Screens Tap icons onscreen keys and other items to open or activate the assigned function Press Back to return to the previous screen Recent Applications You can display a list of recently used applications using the Recent key Press Recent to view a list of recently used applications Phone Settings ...

Page 30: ... the quick settings menu 2 Tap Rotation to turn the option on or off If the Screen rotation option is not available tap Expand Button to display the full options list Note You can also set the rotation option from the main settings menu From home tap Apps Settings Accessibility Auto rotate screen Capture Screenshots You can use your phone s power key to capture screenshots 1 Press and hold the Pow...

Page 31: ...p Function Service AllTrails Discover new trails to hike bike or run Amazon Amazon Shopping Shop at Amazon com from your device Amazon Kindle Download books for reading right on your device You must have an account with Amazon to use the Kindle application Amazon Music Purchase download and play music from Amazon Amazon Photos Store your photos on Amazon s cloud server Amazon Video Stream many tit...

Page 32: ...email programs including Exchange Server Downloads Download apps files images and more Drive Store sync and access your data across multiple devices with Google Drive s cloud storage Located also in the Google folder on the home screen Eco Mode Conserve battery life while using your phone Emergency Alerts View broadcast SMS messages for public warning sent by federally supervised cell phone servic...

Page 33: ...y with Facebook Messenger which works just like texting A data plan is required to use Messenger Messenger Send and receive text and multimedia messages OfficeSuite Open edit and share any Office documents Outdoor Report Obtain useful information such as weather tides sunrise sunset times barometric pressure when nature s creatures are active to enjoy outdoor activities Phone Make and receive phon...

Page 34: ...d recommended apps and more Voice Search Search the Internet and your phone using voice commands Voicemail Use Visual Voicemail for a quick and easy way to access your voicemail Now you can find exactly the message you are looking for without having to listen to every voicemail message first Weather Receive real time local weather information at any location in the world Access 7 day and hourly we...

Page 35: ...ff Tip You can also access airplane mode through the status bar menu Pull down the status bar and tap Airplane Enter Text You can type on your phone using one of the available touchscreen keyboards or Google voice typing Touchscreen Keyboards Your phone offers you convenient ways to enter letters numbers and symbols whenever you are prompted to enter text The keyboard appear automatically onscreen...

Page 36: ... select ABC mode Tap to select Number Symbol mode In ABC mode tap to alter the capitalization Unshifted to enter all letters in lowercase One character shifted to capitalize only the first letter of a word You can select the caps lock by double touching or to make all letters in a word uppercase Caps lock to enter all letters in uppercase In Number Symbol mode tap to display more symbols Some keys...

Page 37: ...ping input feature 1 From home tap Apps Settings Language input 2 Tap Google Keyboard Gesture typing 3 Tap Enable gesture typing to on Google Voice Typing Google Voice typing uses Google voice recognition to convert speech to text If the Google Keyboard does not display the microphone icon the voice input feature is not enabled To enable the voice input feature 1 From home tap Apps Settings Langua...

Page 38: ...d paste functions to copy and paste text from one application to another To copy and paste the text 1 Open the application or received message that you want to copy text from 2 Touch and hold the text body Selection tabs appear and the currently selected words or characters are highlighted Drag the tabs to expand or reduce the range of the selected text Tip Tap SELECT ALL to select all the text 3 ...

Page 39: ...On the main page click Sign in Create an account 3 Follow the onscreen prompts to create your free account 4 Look for an email from Google in the email box you provided and respond to the email to confirm and activate your new account Create a Google Account Using Your Phone 1 From home tap Apps Settings Accounts Add account Google 2 Tap Or create a new account Enter your first name and last name ...

Page 40: ... connect to the Internet using your phone s Wi Fi or mobile data connection and sign in to your Google Account See Chrome Browser and Sign In to Your Google Account for details Installing Applications Many different kinds of applications can be installed on your phone from Google Play provided by Google Inc is not responsible in any way for user installed applications quality reliability legality ...

Page 41: ...follow the prompts to arrange payment and complete the purchase 4 Read the app s access requirements and tap ACCEPT if you agree to them 5 Check the progress of the current download by opening the Notifications Panel 6 You will be notified when the item is downloaded and installed on your phone 7 Tap an app to read a description about the app and user reviews 8 On the Play Store screen tap My apps...

Page 42: ... and then tap Yes to confirm Your app is uninstalled and the charge is canceled Update an App Depending on your settings many apps will update automatically or you can update apps directly from the Play Store app Update an App Directly 1 From home tap Apps Play Store 2 Swipe right or tap on the top left of the screen and then tap My apps games 3 Tap the app you want to update and then tap UPDATE A...

Page 43: ...b browser will take you to the Google Play Help Web page where you will find comprehensive categorized information about Google Play Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it Turn the Screen Off When Not in Use To quickly turn the screen off press the Power key Pressing the Power key again ...

Page 44: ...ay become available for your phone You can download and apply updates through the Apps Settings System updates menu Software Update Cautions During update The phone cannot be used until the software update is complete It may take time to update your phone s software Signal during update Update your phone where signal reception is good and do not change location during the update process Make sure ...

Page 45: ...icon within the account field to reveal the account s synchronization settings screen 3 Tap Sync now to sync your Google Account information To back up your Exchange Mail information 1 From home tap Apps Settings Accounts Microsoft Exchange ActiveSync 2 Tap the sync icon within the Corporate account field to reveal the account s synchronization settings screen 3 Toggle the onscreen checkmark to ma...

Page 46: ...System update Update Kyocera software 2 Follow the onscreen instructions As an added precaution to preserve any data on your SD card please unmount it from your phone prior to starting the update process From home tap Apps Settings Storage next to SD card Alternatively you can access system updates through the notification panel 1 Locate the System Update Available icon in notifications 2 Pull dow...

Page 47: ...irmation when complete Note If your data services or account syncing ever seems to go out unexpectedly use this feature to reconnect with the network Update Your PRL This option allows you to download and update the PRL preferred roaming list automatically 1 From home tap Apps Settings System update Update PRL 2 Follow the onscreen instructions The phone will download and install the PRL update an...

Page 48: ...plication icons shortcuts folders widgets and more Home Screen Layout Your home screen extends beyond the initial screen Swipe the screen left or right to display additional screens Item Description Status bar The status bar displays icons to notify you of your phone s status on the right side and notifications on the left side Notification area The notification area of the status bar on the left ...

Page 49: ...er Folder allows you to store multiple application icons as a group Screen Position Indicator Screen Position Indicator indicates where you are among the home screens Favorites Tray Favorites Tray contains up to five icons and appears on every home screen You can customize these icons except the Apps icon in the center of the tray Applications Apps list key Tap to open the applications apps list T...

Page 50: ...pen Dura Grid The Dura Grid widget offers popular settings and apps uniquely designed with high contrast large icons for easy access with gloved hands or while on the move The Dura Grid widget can also be customized with most frequently used apps and settings and is available in a six or nine position layout Access the Six position Dura Grid Widget 1 From home swipe to the right 2 Tap on individua...

Page 51: ...of apps See Rearrange Your Apps on the Launcher Screens below Tap All Alphabetical to reset the order of apps to default Tap Frequently used to display the frequently used apps Tap Downloads to display the apps downloaded on your phone Rearrange Your Apps on the Launcher Screens 1 From home tap Apps 2 Tap All Customize Edit 3 Touch and hold an app drag it to a new position and release it To move i...

Page 52: ...s Bluetooth enabled Wi Fi active full signal Vibrate Alarms only Total silence Priority only Network full signal Network Roaming 3G data service 4G LTE data service Airplane mode Battery charging Battery full charge Battery discharged Alarm set GPS is active ...

Page 53: ...tspot active Note Additional notification icons may appear All notifications may be accessed through the notification panel Notification Panel Your phone s notifications appear at the left side of the status bar and you can access the full notification panel by pulling down the status bar From there you can check notifications download updates open messaging apps use the quick settings menu and mo...

Page 54: ...you access both to notifications and the quick settings menu When you are finished with a notification swipe it away to the left or right To clear all notifications tap CLEAR ALL at the very bottom of the notifications list Tip You can control what notifications show on your screen when your phone is locked See Sound and Notification Settings To open the main Settings app tap the settings icon For...

Page 55: ...ble the NFC feature Flashlight to turn the flashlight on or off To change the positions of items tap EDIT Touch and hold the item you want to move and then drag it to a different location and release your finger Tap OK Customize the Home Screen Learn how to set the wallpaper and add move or remove shortcuts widgets and folders Operations for Rearranging the Home Screen Moving Widgets and Icons Fro...

Page 56: ...per is set Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps From home 1 From home tap Apps on the favorites tray The Apps list opens 2 Find the item you want to add to the home screen 3 Touch and hold the item The icon will disengage and you will see thumbnails of your home screens 4 Drag the icon to an empty location on one of the home screens 5 Release you...

Page 57: ...ld the widget and drag it to a home screen thumbnail where you want to add it 4 Release your finger The widget is added to the home screen Add Folders to the Home Screen You can group home screen shortcuts into folders for convenient access Create folders 1 From home touch and hold a shortcut you want to place in a folder and then drag it on top of another icon 2 To name a folder tap the folder an...

Page 58: ...d The keyboard opens and you can name the folder To rename a folder tap the name To remove an app drag it out of the folder and drop it anywhere on the Home screen To remove an app completely From home drag it to REMOVE at the top of the screen Favorites Tray Add a new icon to the favorites tray 1 Touch and hold a current icon on the tray and then drag it to REMOVE 2 Touch and hold an app icon and...

Page 59: ...king Connections The following set of topics will cover your phone s ability to help you make connections from phone calls and maintaining contacts to text messages email Internet and international services ...

Page 60: ...ey up or down during the call Troubleshooting Issue Difficulty during call Solution 1 It may not be possible to make a call properly in a noisy location Solution 2 When calling using Speaker check the call volume Raising the call volume may make calling difficult Issue Sound pops momentarily during a call Solution Are you changing location while calling Sound pops when signal is weak and the phone...

Page 61: ...diately without entering the rest of the number 3 Tap to call the number The phone dials the number The call begins when the other party answers 4 To end the call tap The call ends For additional options tap and select an option Troubleshooting Issue Call does not connect Solution 1 Was the number dialed using the area code If not try dialing using the full 10 digit number including the area code ...

Page 62: ... your phone seeks information to calculate your approximate location Depending on several variables including availability and access to satellite signals it may take up to 30 seconds or more to determine and report your approximate location Important Always report your location to the 9 1 1 operator when placing an emergency call Some designated emergency call takers known as Public Safety Answer...

Page 63: ...reset text messages through the Call settings menu See Quick Responses In Call Screen Layout and Operations While you re on a call you will see a number of onscreen options In Call Screen Layout Tap options to activate them during a call Add call Tap to initiate a 3 way call End End the current call Dialpad Hide Toggle the appearance of the onscreen dialpad to enter additional numbers such as an e...

Page 64: ...one 2 Tap CONTACTS tab The contacts list appears 3 Tap a contact Tip Tap to search for your contact 4 Tap The phone dials the number The call begins when the other party answers 5 To end the call tap The call ends Tip You can also place a call directly from the Contacts list Swipe the entry you want to call from left to right to place a call to the entry s primary number Place a Call from Recent C...

Page 65: ...and then select from two types of pauses available Add 2 sec pause Automatically send the next set of numbers after two seconds Add wait Send the next set of numbers when you tap YES in the pop up window 4 Enter additional numbers 5 Tap to dial the number Call Using a Speed Dial Number You can place calls using a speed dial number assigned to a selected contact 1 From home tap Phone DIALPAD tab 2 ...

Page 66: ...l Using the Plus Code When placing international calls Plus Code Dialing automatically enters the international access code for your location for example 011 for international calls made from the U S 1 From home tap Phone DIALPAD tab 2 Touch and hold 0 until you see a on the display screen 3 Enter the country code and phone number and then tap The phone automatically prepends the access code for i...

Page 67: ...able to access your voicemail messages Visual Voicemail Setup This topic describes the Visual Voicemail feature of your phone s service as well as the steps required to set up Visual Voicemail on your phone About Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail Now you can find exactly the message you are looking for without having to listen to every voicem...

Page 68: ...l through the introduction screens to view a brief explanation of visual voicemail services and follow the onscreen instructions 3 At the end of the welcome screens you ll come to a Personalize your voicemail prompt 4 Tap PERSONALIZE and follow the system prompts to Create a password part of standard voicemail Record your name announcement Record your greeting Important Voicemail Password It is st...

Page 69: ...Apps Voicemail You will see the voicemail inbox 2 Tap the voicemail that you would like to view or listen to The playback screen opens Use the playback controls to play or pause the message to move to a specific location in the message and to switch between speaker mode and handset mode 3 The action bar at the top contains the following options Call to call the number the message came from Reply t...

Page 70: ...to your Visual message software About Voicemail to check the information on your Visual message software Change Your Main Greeting via the Voicemail Menu Your main greeting can be changed directly via the Visual Voicemail system This direct access saves you from having to navigate within the voicemail menu 1 From home tap Apps Voicemail 2 Tap Menu Settings Preferences Personalize voicemail 3 Tap O...

Page 71: ...o incoming calls by sounding two beeps Your phone s screen informs you that another call is coming in and displays the caller s phone number if it is available To respond to an incoming call while you re on a call Swipe This puts the first caller on hold and answers the second call To switch back to the first caller Tap Swap calls To create a conference call between your existing call Tap Merge ca...

Page 72: ...all Forwarding lets you forward all your incoming calls to another phone number even when your phone is turned off You can continue to make calls from your phone when you have activated Call Forwarding Note You are charged a higher rate for calls you have forwarded To activate Call Forwarding 1 From home tap Phone DIALPAD tab 2 Tap 3 Enter the area code and phone number to which you want your call...

Page 73: ...ber Tap to send a text message Tap to add the number to Contacts Tap to access the Contacts detail screen Tap Menu Delete from recent call to remove the call Tap Menu Add to reject call list to add the number to reject call list Tap Menu Edit number before call to edit the number before calling Filter Recent Calls 1 From home tap Phone 2 Tap the RECENTS tab to display the recent calls list 3 Tap M...

Page 74: ...y answer incoming calls after a set time Select Hands free or Speakerphone Power key ends call Set the phone to end call by pressing the power key Noise reduction Reduce background noise during a call Phone ringtone Assign a ringtone to your incoming calls Vibrate when ringing Set the phone to vibrate when ringing Dial pad touch tones Play a tone when the dialing keypad is tapped Voicemail Configu...

Page 75: ... options Tap a menu item to display its options Select your options and follow the prompts to set them Your call settings options are set Voicemail 1 From home tap Phone 2 Tap Menu Call settings Voicemail 3 Configure the following settings Service to select the Voice Mail service provider Voice Mail number to configure the Voice Mail number if necessary Sound to select the sound to ring for a new ...

Page 76: ...your phone s headset jack If this cable was not provided with your TTY device contact your TTY device manufacturer to purchase the connector cable To turn TTY Mode on or off 1 From home tap Phone 2 Tap Menu Call settings TTY mode 3 Tap TTY Full TTY HCO or TTY VCO to turn TTY mode on or Tap TTY Off to turn TTY mode off Your phone s TTY mode is set Note When enabled TTY mode may impair the audio qua...

Page 77: ...he installed app to open it 3 Read the message and tap ACTIVATE 4 Tap Yes to confirm the activation 5 Tap View tutorial to display the tutorials to learn how to start using the PTT app or Skip tutorial Create a PTT Contact 1 From home tap Apps ESChat Contacts 2 Tap at the bottom of the screen 3 Tap New Contact and manually enter the contact s information or Tap Import Contact select the contact so...

Page 78: ...d Call button to end the conversation or The call will end automatically if no one takes the floor for a period of time For more information on PTT visit business verizonwireless com content b2b en solutions mobility push to talk plus html ...

Page 79: ...on It is recommended that you keep a separate copy of contacts and other important information is not responsible for any damages from lost or changed contacts Add a Contact You can add contacts from your phone s Phone application Enter details such as name phone numbers email addresses mailing addresses and more 1 From home tap Apps Contacts CONTACTS tab You will see the Contacts list 2 Tap to ad...

Page 80: ... Website etc Note To select a type label for a phone number email address or postal address such as Mobile Home Work etc tap to the right of the field and select the appropriate type 4 When you have finished adding information tap SAVE The contact is added Save a Phone Number You can save a phone number to Contacts directly from the phone keypad 1 From home tap Phone DIALPAD tab 2 Enter a phone nu...

Page 81: ... use Then enter the name and any additional information and tap SAVE The contact is added View Contacts View a contact s details by displaying a contact entry 1 From home tap Apps Contacts You will see the Contacts list 2 Tap a contact to view its details The contact s detailed listing appears ...

Page 82: ...s Search Search contacts Menu Show the contact list options Index Browse contacts by letter Add new Add a new individual or group contact Tip You will see letters in alphabetical order when you drag the slider on the right of the screen Release your finger to display the entries starting with a specific letter when you see it Contacts List Options From home tap Apps Contacts Share Shares contacts ...

Page 83: ...ts Displays all the contacts you ve saved Phone Displays the contacts saved in the phone SIM Displays the contacts saved in the SIM card An account for example Google to display only its contacts Customize Allows you to display the selected types of contacts of the selected accounts You can also select how your contacts will be displayed 1 From home tap Apps Contacts Settings 2 Set the following o...

Page 84: ...NGE to the right of the contact icon 4 Tap Choose photo and select a location 5 Tap a picture to select it You may be prompted to size the picture for use with contacts Drag the square to frame the portion of the picture to use Tap and drag the side of the square to resize the square and complete the action 6 Tap SAVE to save the contact Assign a New Picture to a Contact Follow the instructions to...

Page 85: ...tion pattern to a contact 1 From home tap Apps Contacts CONTACTS tab 2 Tap a contact to display it and tap Set vibration pattern 3 Tap an available vibration The phone vibrates when selected 4 Tap OK to assign the vibration Add a Contact to Favorites The Favorites tab of the Phone menu is a listing that can help you quickly access your most used or preferred contacts entries 1 From home tap Apps C...

Page 86: ...rimary listing Tip Tap Separate to separate the merged contact Copy Move Contact You can copy or move contact entries between the phone and SIM card 1 From home tap Apps Contacts CONTACTS 2 Tap a contact to display it and tap Copy Move contact 3 Select Copy or Move and then tap OK Delete Single or Multiple Contacts You can delete a contact from the contacts details page 1 From home tap Apps Contac...

Page 87: ...count See Synchronize Contacts for instructions on how to sync your phone to an account 1 From home tap Apps Contacts GROUPS tab 2 Tap to add a group 3 Select the account in which you want to create a group contact 4 Enter the group s name 5 Tap Add remove contacts and check the entries that you want to add to the group contact 6 Tap DONE SAVE Edit a Group Contact You can manage the group contacts...

Page 88: ...ntact You can register up to five contacts ICE Contacts To add an ICE contact 1 From home tap Apps Contacts CONTACTS tab and then tap ICE In Case of Emergency 2 Tap 3 Tap the entry to register To change or remove an ICE contact 1 From home tap Apps Contacts CONTACTS tab and then tap ICE In Case of Emergency 2 Tap and tap the contact to remove 3 Tap OK Personal Information 1 From home tap Apps Cont...

Page 89: ...h your phone For more information about syncing existing managed accounts see Manage Existing Accounts 1 From home tap Apps Contacts 2 Tap Settings Accounts 3 Tap the account type if necessary Screen appearance may vary depending upon the account type 4 Tap the account you want to sync your contacts with 5 Tap the ON OFF switch next to Contacts to turn contacts sync on or off Your Contacts then re...

Page 90: ...oth See Bluetooth for information on pairing and sending via Bluetooth Save to Drive to store sync and access your data across multiple devices with Google Drive s cloud storage Located also in the Google folder on the home screen File Commander Wi Fi to handle any file on your phone via Wi F Direct 4 Complete the required steps as prompted for the selected method The selected contact will be shar...

Page 91: ...ually back them up to an optional installed SD Card for re import if needed Before Backing Up Contacts to an SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can back up your contacts See SD Card for SD card information Back Up Contacts to Your SD Card 1 From home tap Apps Contacts You will see the Contacts list 2 Tap Impo...

Page 92: ...rded voice audio or video files contact cards vCard or appointments vCalendar See your service plan for applicable charges for messaging Send a Text or Multimedia Message Messenger provides an improved text and multimedia i e picture and video messaging experience You can send and receive text and multimedia messages seamlessly from your phone tablet or the web using your primary phone number 1 Fr...

Page 93: ...ge press Back or Home The message is saved as draft To resume composing the message 1 From home tap Apps Messenger 2 On the Messenger screen tap the message to resume editing it 3 When you have finished editing the message tap New Messages Notification Depending on your notification settings the phone will play a ringtone vibrate or display the message at your lock screen and in your Notifications...

Page 94: ...p the phone number to dial the number send a message to it or add it to your contacts Note If a message contains an Email address tap the message and then tap the address to send an Email or a message to the address or add it to your contacts View a Multimedia Message MMS 1 From home tap Apps Messenger 2 On the Messenger screen tap a multimedia message or conversation to open it 3 Tap the attachme...

Page 95: ... conversation tap Menu Delete Delete a Single Message 1 While viewing a conversation touch and hold the message that you want to delete 2 Tap and then tap DELETE to confirm View Contact Information from a Message When you have received a message from someone in your stored contacts you can tap the contact s picture or icon in the conversation to open a menu of options Depending on the stored conta...

Page 96: ...o send files Auto retrieve Select this option to automatically retrieve all your multimedia messages completely Roaming auto retrieve Automatically retrieve all your messages completely when roaming This may incur significant phone charges Advanced Simple characters only Convert special characters in SMS messages you send SIM card messages Select to manage text messages stored on your SIM card Gma...

Page 97: ... compose your message 6 After composing your message tap The Gmail message is sent Gmail Composition Options Attaching Pictures or Videos In the mail composition window tap Locate and then tap the picture or video you want to attach Save as a Draft Send Later While composing your message tap Save draft The message is saved as a draft for later Delete Mail Being Composed In the mail composition win...

Page 98: ...l message opens If you have two or more new Gmail messages tapping the notification opens the Gmail inbox Open Gmail Messages from the Inbox You can also read and reply to all your Gmail messages from the Gmail inbox 1 From home tap Apps Gmail The Gmail inbox opens 2 Tap the message thread you want to view The message thread opens with the newest message displayed Options when Reviewing Gmail Mess...

Page 99: ...arts with a received mail the label Inbox is automatically added to the thread By then adding the label travel all threads with travel are shown in a list 1 From home tap Apps Gmail The inbox opens 2 Touch and hold a conversation thread to add a checkmark to it and then tap Move to 3 Tap a label for the thread The thread is added to the selected label Archive Gmail Threads Remove sent and received...

Page 100: ...ds with always continuing conversations For long threads that are not important mute the threads and they will no longer appear in the inbox When mail arrives that includes user s address as a recipient or in Cc mail will again appear in the inbox 1 From home tap Apps Gmail The inbox opens 2 Touch and hold a conversation thread to add a checkmark to it and then tap Mute The thread is now hidden ...

Page 101: ...Apps Gmail The inbox opens 2 Touch and hold a conversation thread to add a checkmark to it and then tap The thread is deleted Note Depending on your settings you may be asked to confirm the deletion Tap OK to confirm See Gmail Settings Search Gmail Messages If you need to find a specific message or message thread you can search Gmail from the inbox ...

Page 102: ...il messages from your phone s Gmail inbox 1 From home tap Apps Gmail The inbox opens 2 Touch and hold a conversation thread to add a checkmark to it and then tap Report spam The selected message is reported as spam Add Another Google Gmail Account If you have multiple Gmail accounts you wish to view on your phone you can add them from the Settings Accounts menu 1 From home tap Apps Settings Accoun...

Page 103: ...tap ACCEPT You are signed in to your Google Account and you can access both of your Gmail accounts from the Gmail app Note You can also sign up for a new Gmail account from the Settings menu In step 2 above tap Or create a new account and follow the prompts Switching between Gmail Accounts If you have more than one Gmail account set up you can switch between them in the Gmail app 1 From home tap A...

Page 104: ... want to view from the list at the top of the menu The selected account inbox is displayed Gmail Settings You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings menu 1 From home tap Apps Gmail The Primary inbox opens ...

Page 105: ...o change 5 Select your sync settings and then tap NEXT 6 Enter an account name and a display name and tap NEXT to complete setup The email account is set up and you will begin receiving email for the account Important If the account type you want to set up is not in the phone database you will be asked to enter more details You should get all pertinent information for the email account such as inc...

Page 106: ...main Enter your network domain Port Enter the appropriate port number 5 Follow the onscreen prompts to configure options for the account 6 Enter an account name and a display name and tap NEXT to complete setup Your corporate email account is set up and you will begin receiving email for the account Exchange ActiveSync Email Features Set options for your corporate Exchange ActiveSync email message...

Page 107: ...p track of them Set Out of Office Status You can set your Out of Office status and auto reply message right from your phone Send a Meeting Request You can make a meeting invitation and send it Set Email Message Priority You can set the priority for an email message you send with your Exchange ActiveSync account ...

Page 108: ...vice the touchscreen or QWERTY keyboard may appear unresponsive when in fact they are functioning properly Allow the phone some time to process your data usage request 4G LTE The 4G LTE network provides your phone with wireless Internet access over greater distances than Wi Fi and delivers data transfer rates of up to 60 Mbps To connect your phone to the 4G LTE network you must be in an area cover...

Page 109: ...nnect to them Your User Name When you buy your phone and sign up for service you re automatically assigned a user name which is typically based on your name and a number followed by com For example the third John Smith to sign up for data services might have jsmith003 com as his user name When you use data services your user name is submitted to identify you to the network Your user name is automa...

Page 110: ...will download and install the profile update Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen The following symbols are used Icon Status Network full signal The fullness of the triangle icon indicates the strength of the signal A fuller icon means a better signal 4G LTE data service Your phone is connec...

Page 111: ...s etc and provide protection against online threats eavesdropping falsification impersonation etc SSL TLS Cautions When opening a secured page users must decide as their responsibility whether or not to open the page with use of SSL TLS and the applicable Certification Authorities make no guarantees whatsoever to users regarding security of SSL TLS Use Chrome Browser 1 From home tap Apps Chrome Ch...

Page 112: ...also use video calling Log in to a Google account beforehand see Google Account Using Hangouts 1 From home tap Apps Hangouts 2 If you have already signed in to a Google account it displays on the Hangouts screen or Tap Or create a new account to create a new Google account or sign in to an existing Google account The Hangouts app opens 3 Tap Add to start a new Hangout and then select New video cal...

Page 113: ... entered the corresponding friend appears If a friend is not in a Hangout you will see a message Tap INVITE to invite them to join the Hangout Hangouts Operations Ending a Video Chat In the video chat window tap Disabling Chat History If you don t want to keep chat history in the chat window tap Menu Turn history off Delete Chat History To delete all your chat histories in the chat window tap Menu...

Page 114: ... email an international support rep by visiting com swwsupport or Call Worldwide Customer support at 1 888 226 7212 Your Phone s SIM Card for International GSM Roaming Your phone comes with a preinstalled SIM Subscriber Identity Module card to support roaming on compatible GSM networks Note Your SIM card should be preinstalled If you need to reinstall your SIM card follow the instructions below No...

Page 115: ...le Global Roaming Mode Your phone is designed to enter global roaming mode automatically when you activate your Worldwide service meaning that it should automatically connect to an appropriate CDMA LTE network or GSM UMTS network when you travel You may set global roaming options through the settings menu You may also need to set your network mode options through the settings menu See Set the Comm...

Page 116: ...ed to be changed Select a Carrier You can select a specific local carrier to use when traveling internationally At the time of purchase your phone is preset to connect automatically to an appropriate carrier in your current area 1 From home tap Apps Settings 2 Tap Mobile networks illustration 3 Tap Network operators 4 Tap an available network The selected carrier is set To select automatically to ...

Page 117: ...ch and hold to insert a on the phone dial screen The symbol automatically inserts the international access code for the country from which you are calling 3 If you are on the CDMA network outside Canada or the Caribbean enter the international access code for the country from which you are calling 4 Tap to insert the US country code and then enter the area code and number 5 Tap to place the call I...

Page 118: ...ss your voicemail while roaming internationally New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally A Message Waiting indicator icon or a text message is displayed when a voicemail message is received You may see Missed Call on your screen prior to receiving a message notification You must call voicemail in order to retrieve messages F...

Page 119: ...presentatives are available 24 hours a day 7 days a week to assist you Access Email and Data Services Internationally To access your email and browse the Web when traveling you may need to manually select the carrier that provides service in your location You can find a list of carriers for each country where GSM data service is offered at com sww Then follow the instructions below to select the a...

Page 120: ...low When calling to report an issue the following information will be beneficial in trying to resolve your issue as quickly as possible Your wireless phone number The city and country you are traveling in Any error message that displays on your phone or that you heard when trying to place a call If the issue is with data were you able to place voice calls If the issue is with voice service were yo...

Page 121: ...rance 0800 903200 Germany 0800 180 0951 Italy 800 787 986 Mexico 001 877 294 9003 Trinidad and Tobago 1 800 201 7545 United Kingdom 0808 234 6616 Note This toll free service is available on ordinary landline phones and some public pay phones This service does not cover any hotel access charges ...

Page 122: ... following table Method Description File transfers Transfer data files between your phone and computer Transfer Files between the Phone and a Computer 1 Connect your phone to your computer using the supplied USB charging cable Insert the larger end of the cable to the charger accessory jack at the bottom of the phone Insert the USB end of the cable into an available USB port on your computer You m...

Page 123: ...ou need access to a wireless access point or hotspot The availability and range of the Wi Fi signal depends on a number of factors including infrastructure and other objects through which the signal passes Turn Wi Fi On and Connect to a Wireless Network Use the wireless and networks setting menu to enable your phone s Wi Fi radio and connect to an available Wi Fi network 1 From home tap Apps Setti...

Page 124: ...if it s not an open network and then tap CONNECT Your phone is connected to the Wi Fi network You will see in the status bar The password for a household wireless LAN router is sometimes found on a sticker on the router WEP WPA KEY etc Contact the router manufacturer for information For password for a public wireless LAN check with user s service provider Entering a password is not required if an ...

Page 125: ... wireless network including speed and signal strength through the Wi Fi settings menu 1 From home tap Apps Settings Wi Fi 2 Tap the wireless network that the phone is currently connected to You will see a message box showing the Wi Fi network name status speed signal strength and other details Note If you want to remove the phone s wireless network settings tap FORGET on this window You need to en...

Page 126: ...ngs which include Network notification to notify whenever a public network is available Keep Wi Fi on during sleep to stay connected to Wi Fi when the screen goes to sleep to conserve mobile data usage Wi Fi frequency band to specify the frequency band for Wi Fi Note Wi Fi Direct cannot be used if you select only the 5 GHz frequency band Install certificates to install the certificates for communi...

Page 127: ...ork without turning Wi Fi off 1 From home tap Apps Settings 2 Tap Wi Fi The Wi Fi settings menu appears 3 Tap the name of the connected access point and then tap FORGET Wi Fi is disconnected After disconnecting from an access point you may need to re enter the password to reconnect Wi Fi Direct Use Wi Fi Direct to connect directly to other Wi Fi Direct devices simply via Wi Fi without an access po...

Page 128: ...tions 6 Accept the connection on the other device The phone is connected via Wi Fi Direct If a connection is not accepted after a certain period the connection request is canceled To stop a connection tap the device name on the Wi Fi Direct list Note Turning on Hotspot on will disable your phone s connection to other Wi Fi networks Hotspot Hotspot allows you to turn your phone into a Wi Fi hotspot...

Page 129: ...rd for this communication shown onscreen Connect to Mobile Hotspot 1 Enable Wi Fi wireless functionality on your target device laptop media device etc 2 Scan for Wi Fi networks from the device and select your phone hotspot from the network list The default name for your phone hotspot is AndroidAP You can change the name by tapping Set up Hotspot Network name from the Hotspot screen 3 Select this p...

Page 130: ...ion Is your phone in airplane mode Bluetooth is unavailable in airplane mode Bluetooth Function Cautions Information may not appear correctly on connected devices depending on the transferred data Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs Bluetooth devices with hands free features etc Function Description Audio output Listen to music etc wirelessly H...

Page 131: ... to display the notification panel and then tap Bluetooth to turn Bluetooth on or off Note Turn off Bluetooth when not in use to conserve battery power or in places where using a wireless phone is prohibited such as aboard an aircraft and in hospitals Pair Bluetooth Devices Search for and pair nearby Bluetooth devices Registered Bluetooth devices can be connected simply Enable the Bluetooth functi...

Page 132: ...ed Device 1 From the Bluetooth settings menu tap next to the paired device you wish to unpair 2 Tap FORGET The device is unpaired from your phone To make another connection with the device you will need to pair again Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset or have hands free conversations using a compatible Bluetooth headset or car kit It s the ...

Page 133: ... device from the Paired devices list Your phone connects to the paired device Note Tap next to the paired device to display the information of the device To change the name edit the name and then tap OK The pairing and connection status is displayed below the device s name in the Bluetooth devices section When the device is connected to your phone the Bluetooth connected icon is displayed in the s...

Page 134: ... of information depending on the device you are sending to Images and videos Calendar events Contacts Audio files In the instructions below Contacts data is being used as an example Sending Contacts Data via Bluetooth 1 From home tap Apps Contacts You will see the Contacts list 2 Tap a contact to send 3 Tap Share Bluetooth 4 Tap a paired device to receive the data The contact information is sent I...

Page 135: ...o display the notification panel and then tap the notification When you open a received file what happens next depends on the file type Media files and documents are usually opened directly in a compatible application For example if you open a music track it starts playing in the Music application For a vCalendar file select the calendar where you want to save the event and then tap Import The vCa...

Page 136: ...127 Apps and Entertainment The following set of topics will explore the features that make your phone so much more than a phone from the camera and productivity apps to music entertainment and more ...

Page 137: ...oom Slider Adjusts your zoom level Pinch the screen with two fingers to display the zoom slider Thumbnail Displays the thumbnail of the latest image Tap to view and manage Shutter Button Takes a picture Record Button Records a video MENU Button Opens the camera and camcorder settings menu For more information see Camera Settings Flash Button Helps illuminate subjects in low light environments Swit...

Page 138: ...ter and affect color of images Flash Warning Do not shine the flash close to eyes Do not look directly at the flash when shining Do not shine the flash at other people s eyes May affect eyesight etc Take a Picture or Record a Video You can record high quality images with your phone s camera and camcorder Note If you have an SD card installed pictures and videos are stored to the SD card If no card...

Page 139: ...s and the picture is captured and saved to your phone or SD card or Tap to record a video Video recording begins Tap or to pause or resume recording To stop recording tap The camera stops recording and the video is captured and saved to your phone or SD card 5 Choose what you want to do with the image you ve just taken or recorded See Review Screen below Review Screen After taking a picture or vid...

Page 140: ...able applications to share your image View Pictures and Videos Using Photos Using the Photos application you can view pictures and watch videos that you ve taken with your phone s camera downloaded or copied onto your storage card or phone memory You can also take a look at your pictures and your friends pictures that are on your social networks Facebook and Flickr only For pictures that are on yo...

Page 141: ...t may take some time for Photos to load all your albums on the screen Pictures and Videos Options while Viewing Zoom In or Out on a Picture Tap the screen twice quickly to zoom in and then tap the screen twice quickly again to zoom out Or pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in Viewing Videos Use the onscreen controls to play pause or stop the v...

Page 142: ...lor Displays the slider to adjust the saturation Pop Displays the level correction slider Vignette Displays the slider to adjust the vignette Trim Display options to crop straighten rotate etc 4 When finished tap Rotate and Save a Picture 1 Tap the picture you want to rotate 2 Tap The picture is rotated and saved to the phone or SD card depending on your settings Crop a Picture 1 Tap the picture y...

Page 143: ... using Bluetooth Send Pictures or Videos by Gmail You can send several pictures videos or both in a Gmail message They are added as file attachments in your Gmail For more information about using Gmail see Create and Send a Gmail Message 1 From home tap Apps Photos 2 Touch and hold the picture or video to place a check mark on it Tap multiple pictures and videos to select them 3 Tap Gmail Follow o...

Page 144: ...ltimedia Message Send Pictures or Videos Using Bluetooth You can select several pictures videos or both and send them to someone s phone or your computer using Bluetooth 1 From home tap Apps Photos 2 Touch and hold the picture or video to place a check mark on it Tap multiple pictures and videos to select them 3 Tap Bluetooth In the next few steps you will be asked to turn Bluetooth on and connect...

Page 145: ...o to place a check mark on it Tap multiple pictures and videos to select them 3 Tap and then on the Share via menu tap the app you want to use 4 Follow the prompts to complete and post or share your pictures or videos The upload is completed For confirmation check the status bar for the upload information Share Videos on YouTube You can share your videos by uploading them to YouTube Before you do ...

Page 146: ...ions You can configure your camera s settings to fit any situation and event 1 Press and hold the camera key on the lower right side of the phone or From home tap Apps Camera The camera viewfinder appears 2 Tap MENU The camera settings menu opens 3 Select your desired settings Note Available options may vary according to the subject and shooting recording mode Auto Takes a picture using the recomm...

Page 147: ... 2 sec 5 sec or 10 sec Other settings Add location Stores the location information of the image Select On or Off Shutter sound Select On or Off Camera key Select a function to assign to the camera key from Photo or Video Audio recording Select Unmute or Mute Storage Select where to store your pictures and videos from Phone or SD card only available when the SD card is inserted Underwater detection...

Page 148: ...ker key to open or close the menu screen Volume key up down to zoom in out or scroll through the options Warning Before immersing your phone in the water make sure all ports and covers are properly seated with no foreign objects obstructing the seals to maintain the waterproof capability The phone should never be used under water with broken or open SIM microSD slot cover Note After using your pho...

Page 149: ... sign in to a Google account on your phone See Google Account Calendar Operations Change Calendar View From the Calendar tap Schedule Day 3 Day Week or Month to change the current view View Next Previous Month Month View From the Calendar flick the screen left or right View Next Previous Week Week View From the Calendar flick the screen left or right View Next Previous Day Day View From the Calend...

Page 150: ...it the Google website calendar google com Note If you have synchronized your phone with an Exchange ActiveSync account or Outlook on your computer you can also select these calendars 3 Tap Event 4 Enter a name for the event 5 Enter the event location 6 To specify the date and time of the event do one of the following If there is a time frame for the event Tap the date shown on the add event window...

Page 151: ...ct the color to be displayed on your calendar 11 Tap the Add note field to add a note for the event 12 Tap SAVE The event is added to your calendar Note Available options differ depending on the type of account selected for an event View Calendar Events You can display the Calendar in daily each 3 days weekly monthly or schedule view To change the Calendar view tap at the upper left corner and tap...

Page 152: ... show in Calendar if you chose to synchronize with the Exchange ActiveSync Server 1 From home tap Apps Settings Accounts Microsoft Exchange ActiveSync To confirm your sync settings tap the account name and make sure the Sync Calendar box is selected Press to return to the sync menu 2 Tap Sync all Note If Microsoft Exchange ActiveSync doesn t appear under the Accounts heading in the Settings menu y...

Page 153: ...elcome to Google Maps screen will appear Tap ACCEPT CONTINUE if you agree to the Terms of Service and Privacy Policy 2 On the Google Maps screen tap inside the Search bar at the top of the screen 3 Type the place that you want to search You can enter an address a city or type of establishment Tip Tap to enter the location by speaking 4 Tap a matching result on the drop down list or tap on the keyb...

Page 154: ...m the Maps app tap Help Google Search Search information saved on the phone and in phone applications as well as on the Internet Use Google Search Type search terms in the Google Search bar to find information on your phone and around the globe 1 From home tap the Google search bar or tap Apps Google The Search window opens If confirmation appears follow onscreen instructions If a description for ...

Page 155: ...arch window opens 2 Speak your search terms Search results appear Calculator Your phone s convenient built in calculator lets you perform basic mathematical equations 1 From home tap Apps Calculator The calculator app launches 2 Tap onscreen keys for calculations ...

Page 156: ... current date and time from the wireless network You can set the date by hand by overriding the default setting 1 From home tap Apps Settings Date time 2 Turn the Automatic date time option to OFF If set to ON you cannot set the date or time values manually 3 Tap Set date Adjust the month date and year by scrolling each value Tap OK when finished 4 Tap Set time Adjust the hour and minute and selec...

Page 157: ...rms are turned off by default 2 Tap an existing alarm time to change the settings or Tap to add a new alarm 3 Set the time to set off the alarm and tap OK You will see the ON icon displayed next to the time you have set 4 Tap Add label to add a description to the alarm 5 To set the alarm on a regular basis select the Repeat check box and select the day s of the week to repeat the alarm 6 Tap to se...

Page 158: ...ence after Select the duration of the alarm to sound Key behavior Select the behavior of the RECENT HOME BACK CAMERA Volume key when pressed while the alarm sounds Choose from Silent Snooze Dismiss or Do nothing Default alarm sound Select the default alarm sounds Start week on Select the day that the week starts on the alarm Additional Clock Features Your phone s clock app provides additional usef...

Page 159: ...your home time to the screen while traveling in a different time zone Home time zone Select the time zone for your home time Stopwatch The stopwatch lets you time events down to the hundredth of a second 1 From the clock app tap STOPWATCH tab 2 Tap to start the stopwatch 3 The following options are available to record the lap time to stop timing to resume timing SHARE to share the recorded time vi...

Page 160: ...3 The following options are available Blink speed Set the blink speed of Flashlight Brightness Set the Flashlight brightness Light time setting Set the Flashlight interval Select from 1 minute 3 minutes 5 minutes 10 minutes or Never turn off Tap at the top left of the screen to display menu Sound Recorder The Sound Recorder allows you to record a sound and save it as a voice data on your phone Rec...

Page 161: ...ap to delete a file or files Tap a file or files to select the file s you want to delete and tap OK To select all files on the list tap SELECT ALL Tap next to each file Share to share the file via Bluetooth Gmail Messenger etc Delete to delete the file Edit file name to rename the file Details to display the information about the audio file Stored Sound List Options File Commander With the File Co...

Page 162: ...ons are available Pictures Stores still image files Music Stores the audio files Videos Stores video files Documents Stores document files Downloads Stores downloaded files Adds a new category Internal storage Displays the current status of the internal storage SD card Displays the current status of the SD card To manage the contents available options may vary ...

Page 163: ...pported by the phone Image Video Audio BMP WBMP GIF JPEG PNG WEBP H 263 H 264 H 265 MPEG 4 VP8 VP9 AAC AAC eAAC AMR WB AMR NB FLAC MIDI MP3 Volbis PCM WAVE Opus QCELP EVRC Outdoor Report The Outdoor Report offers useful apps which provide important and interesting information for your outdoor activities It also has shortcut buttons to access handy tools such as compass barometer or altimeter 1 Fro...

Page 164: ...on SOLUNAR Displays the peak activities of animals and wildlife according to the Moon phases TIDE Displays the tide level according to the Moon phases FISH INDEX Displays the peak activities of fish according to the Moon phases COMPASS Displays detailed Compass information BAROMETER ALTIMETER Displays detailed Barometer Altimeter information BAROMETER WEATHER Displays detailed Barometer weather in...

Page 165: ...or information about loading music onto your phone see Transfer Files between Your Phone and a Computer Play Music with Google Play Use the Google Play Music app to listen to all your music on your phone Compatible music file formats include MP3 mp3 AAC m4a WMA wma FLAC flac OGG ogg DRM protected AAC m4p and ALAC m4a 1 From home tap Apps Play Music The Play Music app opens to the library Note If y...

Page 166: ...re on or off Settings Allows you to change your settings on the Google Play Music Help Feedback Displays Google Play Music help page 3 Tap an album image and then tap a song in the album to play it or Tap Shuffle all to play the music on your phone in shuffle mode Tap for available options Tap to search for music The label of the currently played song appears at the bottom of the screen when you p...

Page 167: ...ong Previous song Play the previous song Play pause Play or pause the current song Music title artist Display music title and artist if available Music list View current playlist or queue Options menu Access the options menu Music image album name Display music images and album names if available Shuffle playlist Play the music on your phone in shuffle mode Song length The length of the song Next ...

Page 168: ... as ARTISTS or ALBUMS 4 From a list displaying songs tap next to a song you want to add to a playlist and then tap Add to playlist 5 Tap NEW PLAYLIST 6 Enter a name and description for the playlist and then tap CREATE PLAYLIST The playlist is created 7 To add more songs tap next to a song and then tap Add to playlist playlist name The song or album is added to the playlist Repeat to add more items...

Page 169: ...en the app From home tap Apps Music Plus Access Music Plus 1 From home tap Apps Music Plus illustration The app opens The first time you use the app tap Accept to agree to the Premium Services Terms of Use 2 Tap a store option from the main page Ringbacks Store Music Store or Ringtones Store or tap Music under Library to access your music illustration Tap the onscreen navigation tools to skip ahea...

Page 170: ... in the center of the screen 3 Tap a song to select it The song information screen is displayed 4 Follow the onscreen instructions to preview or purchase the song Tap at any time to display the Music Plus menu Tip For ringtones or ringback tones tap Ringtone Store or Ringback Tone Store from the Music Plus main menu YouTube View videos uploaded to YouTube and upload your own videos to your YouTube...

Page 171: ...s on your phone screen 3 Tap the screen to show the progress bar at the bottom Tap the screen while the bar is displayed to pause play the video Move the slider on the bar to the left or right to rewind or fast forward the video Post a Video to YouTube You can post videos to your YouTube account from your phone Before posting you must set up a YouTube account and sign in to it on your phone 1 From...

Page 172: ...Account to sign in to and manage your account Support to get help with your device or service News to learn the latest information or Network to see or test your current data connectivity Note Zone categories and options are subject to change Check back frequently for new content and updates NASCAR MOBILE Now you have the ability to get every bit of NASCAR coverage news and stats right on your pho...

Page 173: ...ults list 4 Tap Install and then tap Accept The app will be downloaded and installed on your phone 5 When the download has completed tap Open To open the app From home tap Apps NASCAR Use the NASCAR MOBILE App 1 From home tap Apps NASCAR The NASCAR Mobile app opens 2 Follow the prompts to customize your app and begin following your favorite racers ...

Page 174: ...165 Settings The following set of topics will cover your phone s settings menus and options For an overview of the settings menu see Basic Settings ...

Page 175: ... Enable and set Wi Fi options Bluetooth Enable Bluetooth connections Hostpot Use the Hotspot feature to share your phone s data connection with other devices via Wi Fi Data usage Check your phone s data usage More Provide access to additional wireless and network options such as mobile networks VPN roaming and more Call Configure your Voice Mail options and a number of other settings for the phone...

Page 176: ...phone s lock screen options Security Set encryption options password visibility administrator settings and credential storage options Accounts Set up accounts such as Google etc Google Manage your Google account settings and services Language input Set up language and input methods for your phone Backup reset Set up backup options for your phone as well as resetting the phone to its factory defaul...

Page 177: ...lied Tip You can also access settings from the notification panel Swipe down from the top of any screen and tap the settings icon on the top right Wi Fi Settings Menu The Wi Fi settings menu lets you turn Wi Fi on or off set up and connect to available Wi Fi networks and configure advanced Wi Fi options For more information about Wi Fi settings see Wi Fi 1 From home tap Apps Settings ...

Page 178: ...n Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks To disable Wi Fi tap the ON OFF switch again 4 Tap a Wi Fi network enter the password and tap CONNECT Your phone is connected to the selected Wi Fi network 5 Configure your Wi Fi settings Your Wi Fi settings changes are saved ...

Page 179: ...d Wi Fi frequency band and then select Automatic 5 GHz only or 2 4 GHz only Install the certificates for communicating via Wi Fi From Wi Fi settings tap Menu Advanced Install certificates Specify the frequency band for Wi Fi From Wi Fi settings tap Menu Advanced Wi Fi frequency band and then select Automatic 5 GHz only or 2 4 GHz only Use a peer to peer Wi Fi connection From Wi Fi settings tap Men...

Page 180: ...otspot Set Network SSID Tap Network name field enter a name for your hotspot and then tap SAVE Set Hotspot Security Tap Security field select a security settings option and then tap SAVE Set Hotspot Password Tap Password field enter a password and then tap SAVE Bluetooth Settings Your phone s Bluetooth capabilities let you use wireless headsets send and receive pictures and files and more For deta...

Page 181: ...ice to rename your phone for Bluetooth access Show received files to view all files you have received via Bluetooth Save to to select the location to store the files to be received via Bluetooth Data Usage Settings The data usage menu lets you view and manage your phone s mobile and Wi Fi data usage 1 From home tap Apps Settings 2 Tap Data usage The data usage window opens View Data Usage From hom...

Page 182: ...aches the limit mobile data will be turned off automatically Alert About Data Usage Your phone will warn you with an alert when the mobile data usage reaches a set level 1 From home tap Apps Settings Data usage 2 Tap the ON OFF switch next to Alert me about data usage to turn it on Read the message and tap OK 3 Drag the gray tab vertically to set the level you receive a warning or Tap the gray lin...

Page 183: ...llow data exchange when the phone touches another device Android Beam Beam app content to another NFC capable device by holding the devices close together Tethering Share your device s Internet connection with a computer that connects to your device via USB cable or by Bluetooth VPN Add a Virtual Private Network VPN Cellular networks Set Preferred network type Roaming or Access Point Names Emergen...

Page 184: ...itiate a VPN connection your phone must first establish a Wi Fi or data connection For information about setting up and using these connections on your phone see Chrome Browser and Turn Wi Fi On and Connect to a Wireless Network Set Up Secure Credential Storage Your network administrator may instruct you to download and install security certificates to connect to the network 1 Download and install...

Page 185: ...n MPPE and Show advanced options Set up all options according to the security details you have obtained from your network administrator 5 Tap SAVE Your VPN is added to the VPNs section of the VPN settings window Connect to or Disconnect from a VPN Once you have set up a VPN connection connecting and disconnecting from the VPN is easy Access the VPN Settings Window 1 From home tap Apps Settings 2 T...

Page 186: ...om the VPN When your phone has disconnected from the VPN you will see a VPN disconnected icon in the notification area of the status bar NFC Settings Use NFC Near Field Communication to share information between your device and another NFC device by tapping the devices together typically back to back 1 From home tap Apps Settings More NFC 2 Tap the ON OFF switch next to NFC to turn it on NFC is se...

Page 187: ...2 Tap Cellular networks Preferred network type 3 Select a network type from Automatic LTE CDMA CDMA or GSM UMTS Access Point Names You can edit existing access points or add a new point To edit an existing access point 1 From home tap Apps Settings More Cellular networks Access Point Names 2 Tap next to an access point you want to edit 3 Edit the necessary fields and tap Save To restore the defaul...

Page 188: ...t Select the check box to receive test messages Help Displays the Help information for Emergency Alerts Cellbroadcast Message Receives cellbroadcast message other than Emergency Alerts Notifications Receives notifications when you receive an emergency alert Sound Plays a sound when you receive an emergency alert Vibrate Vibrates your phone when you receive an emergency alert Alert reminder Sets ho...

Page 189: ...ttings menu allows you to configure the following options Sound and Notification Setting Description Media volume Adjust the volume level settings for the media Alarm volume Adjust the volume level settings for the alarm Ring volume Adjust the volume level settings for the ring volume Notification volume Adjust the volume level settings for the notification volume Also vibrate for calls Set your p...

Page 190: ...showing the notifications on the screen when the phone is locked App notifications You can modify the notification settings individually for apps Notification access You can control which apps have access to read your notifications Do Not Disturb access You can control which apps have access to Do not disturb Access Sound and Notification Settings 1 From home tap Apps Settings 2 Tap Sound notifica...

Page 191: ...OK to assign the ringtone Persistent Alerts Settings 1 From home tap Apps Settings Sound notification or From home tap Apps Settings Accessibility 2 Tap Persistent alerts 3 Tap the ON OFF switch to turn Persistent alerts on or off The following options are available Audible tone Select the check box to beep when notification is on the notification bar Vibrate Select the check box to vibrate when n...

Page 192: ...o Wake up device or Select a function you want to assign to the key The assigned function works when you press and hold the key Display Settings Use the phone s display settings menu to adjust items such as wallpaper brightness screen timeout and more Display Settings Overview The display settings menu allows you to configure the following options Display Setting Description Brightness level Set t...

Page 193: ...a Wi Fi connection Display Battery Percentage Set your phone to display the battery percentage on the status bar Display Quick Settings Set to enable or disable your phone to display the quick settings panel Access Display Settings 1 From home tap Apps Settings 2 Tap Display 3 Set your display options Your display settings are saved and applied Daydream Settings You can set a screen saver for your...

Page 194: ...the list Note For more information about wireless display see the documentation that comes with the Miracast certified device you wish to use with your phone Storage Settings The storage settings menu lets you manage internal storage on your phone and provides menu choices for an optional SD card not included Storage Settings Overview The storage settings menu allows you to configure the following...

Page 195: ...SB storage options are available when your phone is connected to an external device using a USB cable View the USB Storage Memory 1 From home tap Apps Settings 2 Tap Storage to see the information of the USB storage Unmount the USB Storage Unmount the USB storage so that you can safely remove it 1 From home tap Apps Settings 2 Tap Storage 3 Tap next to USB storage ...

Page 196: ...evice only After formatting the USB storage will only work in this device Battery Settings Monitor your phone s battery usage through this settings menu View which functions are consuming your battery s charge and at what percentage 1 From home tap Apps Settings 2 Tap Battery 3 For additional details and settings options tap a usage category Check your battery condition and access additional optio...

Page 197: ...ss to decrease the display brightness Auto rotate screen to turn off automatic screen rotation Wi Fi to set it OFF Bluetooth to disable it Location access to disable it NFC Reader Writer P2P to disable it CPU clock to restrict it Data Communication to disable mobile data communication Exchange account to disable Sync settings in Exchange account Note Tap Auto set to set the time of the day and bat...

Page 198: ...ve disabled apps Tip Additional options may be available by tapping 3 Tap an application to access the details and manage it Your Phone s Memory You can monitor the memory used on average and the memory used by apps in the device From home tap Apps Settings Memory You can see the current memory status Tap to change a time period Tap Memory used by apps to display which apps are running and using m...

Page 199: ...collect and use the location information Location Settings Overview Your Location settings menu allows you to configure the following option Location Setting Description Mode Select a locating method High accuracy Battery saving or Device only Enable Location Services Before using any features that require location assistance you must enable your phone s location services 1 From home tap Apps Sett...

Page 200: ...e your location Security Settings The Security settings menus let you set encryption options password visibility administrator settings and credential storage options Encryption You can encrypt the data in your phone and the SD card installed in your phone You need to enter the PIN or password for the screen lock for the operation To set up a PIN or password see Security type Warning Refrain from ...

Page 201: ...ors Unknown sources Allow or deny installation of apps from sources other than the Google Play store app Storage type View the supported credentials storage type Trusted credentials Display trusted CA certificates Install from SD card Install encrypted certificates from the SD card Clear credentials Clear all the credentials on your phone Trust agents Manage trust agents for features like Smart Lo...

Page 202: ...your phone by creating a screen lock When enabled you have to draw the correct unlock pattern on the screen enter the correct PIN enter the correct password or touch the fingerprint sensor with the Fingerprint feature to unlock the phone s control keys buttons and touchscreen Security Type In order from least secure to most secure the available screen lock options are None Turn off the screen lock...

Page 203: ...a Access Screen Lock Settings 1 From home tap Apps Settings 2 Tap Lock screen Security type The Screen lock settings menu opens Use Swipe to Unlock the Screen From the Screen lock type settings menu tap Swipe to save the setting The screen lock is set Use a Screen Unlock Pattern 1 From the Screen lock settings menu tap Pattern 2 Draw the screen unlock pattern by connecting at least four dots in a ...

Page 204: ... phone is locked and tap DONE If you fail to draw the correct unlock pattern on the screen after five attempts you will be prompted to wait for 30 seconds before you can try again Note Tap the ON OFF switch next to Make pattern visible to turn it off if you do not want the unlock pattern to display on the screen when you unlock it Note To change your unlock screen pattern from home tap Apps Settin...

Page 205: ... the setting The screen lock is set If you fail to enter the correct PIN after five attempts you will be prompted to wait for 30 seconds before you can try again Use a Screen Unlock Password 1 From the Screen lock settings menu tap Password 2 Enter a password tap CONTINUE and then enter your password again and tap OK to confirm it The screen lock is set ...

Page 206: ...lean and dry Note The fingerprint recognition performance depends on your usage The phone may have an issue in registering or recognizing fingerprints that have scars or worn down ridges or if you have scratches on the sensor surface Tip To improve fingerprint recognition performance register the fingerprints that are used most often to perform tasks on the phone 1 From home tap Apps Settings Lock...

Page 207: ...s available in the Lock Screen settings menu Lock Screen Options Overview The following options are available in the Lock Screen settings menu Lock Screen Setting Description Security type Select from None Swipe Pattern PIN or Password Fingerprint Set the lock screen using your fingerprint Make Pattern Visible Hide the trace of your pattern as you draw it This setting appears only when you set Scr...

Page 208: ...or the locked screen Show instructions Turn on to show instructions on the locked screen Access Lock Screen Options From home tap Apps Settings Lock screen The Lock screen settings menu opens Backup and Reset Your phone s Backup and reset menu lets you back up your phone s data and settings to Google servers before resetting your phone to the original factory settings The Factory data reset erases...

Page 209: ...cation backed up settings and data will be restored Network settings reset Reset to default including Wi Fi settings cellular data and Bluetooth settings Factory data reset Reset all settings and delete all data on phone Performing a factory data reset erases all data on the phone It is recommended that you back up important data before performing a factory data reset Erased information cannot be ...

Page 210: ...side of SD card to unmount the SD card 1 From the Backup reset menu tap Factory data reset 2 Read the factory data reset information select the Erase SD card check box if necessary and tap RESET PHONE 3 Tap ERASE EVERYTHING Your phone will power down and reset itself which may take up to 10 minutes Once the phone has reset it will run through the Hands Free Activation and update processes again Wh...

Page 211: ...to add the required account information and then tap NEXT The account is added to the accounts list Note Depending on the account type you may need to enter an email address or user address password domain name or other information For Corporate accounts contact your server administrator to determine what information you will need Manage Existing Accounts 1 From home tap Apps Settings Accounts ...

Page 212: ... account and tap for additional options Available settings menus vary according to the account type Tap the ON OFF switch next to the item to sync Tap Sync now to sync immediately Tap Remove account REMOVE ACCOUNT to delete the account from your phone The account options are updated ...

Page 213: ...options Language and Input Settings Overview You can set the following options in the Language and input settings menu Language and Input Setting Description Language Set the language for your display and menus Spell checker Use for spell checking Personal dictionary Manage your personal dictionary Current Keyboard Adjust the switches to enable or disable the keyboards Google Keyboard Set Google k...

Page 214: ... an input method Set Google Keyboard Options From the Language and input settings menu tap Google Keyboard and configure your keyboard options Set Output for Text to Speech Output From the Language and input settings menu tap Text to speech output tap a settings option and follow the onscreen instructions Set Speed of Pointer for Mouse Trackpad From the Language and input settings menu tap Pointer...

Page 215: ...hen a key is tapped Popup on keypress Check to display a larger image of the key above it when you tap it Voice input key Check to display the voice input key on the keyboard Key long press delay Set the delay time to change a word when a key is long pressed Theme Change your keyboard theme Text correction Show suggestions Tap to select when correction suggestions are displayed Next word suggestio...

Page 216: ...pen the settings for expert users Google Voice Typing Settings You can customize the Google voice typing settings as you like 1 From home tap Apps Settings Language input Google voice typing 2 Configure the following options Languages Tap to select the language to use for Google voice typing Ok Google detection Launches Google voice search by saying Ok Google on the Google search screen Hands free...

Page 217: ...the date and time automatically via the connected wireless network Automatic time zone Set the time zone automatically via the connected wireless network Set date Set the date manually only available when Automatic date and time option is disabled Set time Set the time manually only available when Automatic date and time option is disabled Select time zone Set the time zone manually only when Auto...

Page 218: ...n Select from Small Normal Large MagniFont High contrast text Set the high contrast text function on or off Auto rotate screen Set the screen to rotate automatically when the phone is rotated Speak passwords Set the phone to read passwords as they are entered Text to speech output Convert text to speech Color inversion Set the display color inversion on or off Color correction Set the display colo...

Page 219: ...ibility Options 1 From home tap Apps Settings 2 Tap Accessibility 3 Set available accessibility options Your accessibility settings are applied and saved Printing You can add a printer to a print service and configure settings 1 From home tap Apps Settings 2 Tap Printing 3 Select an available print service and follow the online instructions Activate This Device The Activate this device menu lets y...

Page 220: ...viewed or set About Phone Item Description 4G settings Check the Network provider information Status Check your phone s status Status information includes helpful information about battery status and level My phone number under SIM status IMEI International Mobile Equipment ID Up time etc Network Check the phone s Signal strength Service state IP address etc Hardware info Check the phone s Model n...

Page 221: ...ptions Your phone information is displayed System Update Settings The System Update menu provides settings for keeping your phone up to date with the latest software Access System Update 1 From home tap Apps Settings 2 Tap System update The System Update menu appears ...

Page 222: ...System Settings 213 For details about updating your phone see Update Your Phone ...

Page 223: ...214 Getting Help The following set of topics will cover troubleshooting tips phone specifications and how to contact and manage your wireless service ...

Page 224: ...s it can lead to damage of the coating and could affect its waterproof capability Never pour liquid detergent directly onto the phone as this may affect the sound quality If your phone is exposed to a concentrated liquid detergent rinse it immediately with fresh water Do not expose your phone to water at high pressure and avoid immersing the phone in water for more than 30 minutes to maintain the ...

Page 225: ... to maintain the waterproof capability 1 Turn off the phone 2 Rinse the phone thoroughly under running water in order to remove dirt 3 Add equal parts mild dish detergent and warm water and whip until it gets frothy Using the froth gently rub over the front and back parts of the phone in a circular motion Note Leave the back cover on while performing the cleaning procedure ...

Page 226: ...the faucet as shown below and rinse with low pressure tap water for more than 20 seconds for each part Use only lukewarm water CAUTION If detergent is left inside the phone the audio quality as well as waterproof capability may deteriorate 5 Remove the back cover and rinse well back side of the phone and all physical keys until there are no bubbles left ...

Page 227: ...cedures 218 6 Rinse both sides of the back cover until there are no bubbles left 7 Rinse the physical keys speakers microphones 2 earpiece and pressure adjustment hole under running water and make sure all bubbles are removed ...

Page 228: ... gently rinse the phone by swirling it under water for about 10 seconds 9 Dry your phone until you are sure there is no moisture left See Drying Your Phone for details Note Frequent and repeated cleaning will result in the surface gloss degradation deformation or discoloration of the phone ...

Page 229: ...d back of the phone with a lint free cloth moistened with alcohol or a sanitizer wipe Note Do not open the back cover while cleaning Note Use only ethanol or isopropyl alcohol See table at end of this section 2 Remove any excess moisture with a dry lint free cloth until it is completely dry ...

Page 230: ...ater before drying 1 Wipe down all outside surfaces of your phone with a clean lint free cloth 2 If not already done remove the back cover and wipe the back side of the phone and the inside surface of the back cover 3 Hold the phone firmly and gently shake it a few times to displace surface water 4 Pat with a clean dry cloth to remove moisture from speakers microphones 2 earpiece and pressure adju...

Page 231: ... Let the phone dry completely at room temperature CAUTION Excessive heat may damage your phone never use a hair dryer an oven or any other appliance to dry out your phone Note If your phone still retains some moisture audio quality and speaker performance may be affected Dry your phone completely before using it again ...

Page 232: ... Refreshing Rain Method Products Method Gel Dish Pump Clementine The Caldrea Company Mrs Meyer s Clean Day Dish Soap Lemon Verbena Dish Soap Basil Clean Day Dish Soap Lavender Clean Day Liquid Dish Soap Geranium Colgate Palmolive Palmolive Ultra Palmolive Original Ultra Palmolive Oxy Power Degreaser Ajax Ajax Triple Action Orange Dish Liquid Hand Soap Alcohol Ethanol 70 solution Isopropyl Alcohol ...

Page 233: ...Refreshing Sanitizing Wipes PURELL Hand Sanitizing Wipes Clean Refreshing Scent Nice Pak Products Inc Sani Hands Sani Hands Instant Hand Sanitizing Wipes CleanWell Company CleanWell Cleanwell All Natural Hand Sanitizing Pocket Pack Wipes ...

Page 234: ... for safe mode and then tap OK After turning the phone on in Safe mode Safe Mode appears at lower left After restarting in Safe mode your phone can be powered on as usual Before turning the phone on in Safe mode it is recommended that you back up important data By powering the phone on in Safe mode added widgets may be deleted Issue Cannot use phone mail or Internet Solution 1 Check whether you ar...

Page 235: ...nnot be installed Issue Cannot unlock screen Solution Power the phone on again Specifications The following tables list your phone s and battery s specifications Phone Specifications Item Description Weight Battery installed Approx xxx g Continuous Talk Time 3G Approx xxx minutes Continuous Standby Time 3G Approx xxxx minutes 4G LTE Approx xxxxx minutes Charging Time Approx xxx minutes Dimensions ...

Page 236: ... and follow the prompts to get started If you are not the account owner if someone else receives the bill for your service you can get a sub account password at com Voicemail Passcode You ll create your voicemail passcode when you set up your voicemail See Voicemail Setup for more information on your voicemail passcode Data Services Password With your phone you may elect to set up an optional data...

Page 237: ...1 gives you access to a variety of services and information including residential business and government listings movie listings or showtimes driving directions restaurant reservations and major local event information You can get up to three pieces of information per call and the operator can automatically connect your call at no additional charge There is a per call charge to use 411 and you wi...

Page 238: ...nology product is a product of Morpho Inc PhotoSolid is a registered trademark of Morpho Inc MovieSolid the motion video stabilizing technology product is a product of Morpho Inc MovieSolid is a registered trademark of Morpho Inc Morpho HDR the high dynamic range technology product is a product of Morpho Inc Morpho HDR is a trademark of Morpho Inc PhotoScouter the image classifying technology prod...

Page 239: ...For Assistance 230 microSD microSDHC and microSDXC Logos are trademarks of SD 3C LLC ...

Page 240: ...ture 129 Viewfinder 128 Car Kit Connect 123 Charger Port 4 Chrome 102 Cleaning alcohol 220 mild dish detergent 216 sanitizer wipe 220 Cleaning Procedure 215 cleaning 216 drying 221 precautions 215 tested products 223 Clock Alarm 148 Stopwatch 150 Timer 150 World Clock 149 Conference Calling 62 Contacts 70 Add a Group Contact 78 Add contact 70 Delete 77 Edit 74 Edit a Group Contact 78 Import 81 Mak...

Page 241: ...s 103 Headset Connect 123 Headset Jack 4 Home Screen 39 Add Folders 48 Add Shortcuts 47 Add Widgets 48 Customize 46 Extended 40 Hotspot 119 Settings 170 Import Contacts 81 Incoming Call Answer 53 Reject 54 Input Settings 204 International Data Roaming 110 Keyboard Default settings 204 Google Keyboard 26 Touchscreen 26 Language 204 Language Settings 204 Location GPS satellites 190 Wireless networks...

Page 242: ... SD Card Unmount 11 Search Google 145 Secure Credential Storage 175 Security Settings 191 Settings Overview 166 Setup Screens 18 Share Contacts 80 SIM Card 105 Slide 14 Sound Settings 180 Speaker 4 Spread 16 411 228 Account Management 227 Passwords 227 Music Plus 160 Operator Services 228 Worldwide Wireless Service 105 Zone 163 Status Bar 42 Status Icons 43 Stopwatch 150 Storage Settings 185 Swipe...

Page 243: ...204 Voicemail Display name 61 Greeting 61 International 108 Passcode 227 Setup 57 Volume 180 Button 5 VPN 175 Add connection 175 Connect or disconnect 176 Prepare for connection 175 Secure credential storage 175 Wallpaper 46 183 Widgets 48 Wi Fi 114 Settings 168 Turn on and connect 114 World Clock 149 YouTube 161 Share videos 136 Zoom 16 ...

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