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Kaleidescape premiere series, Installation Manual

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Kaleidescape premiere series Installation Manual Download Page 127

Kaleidescape Part No. 101-0105-00 Rev 5

Page 127

Kaleidescape Premiere Line Installation Guide

Troubleshooting Problems with Imports

Problem

Probable Cause

Solution

Blu-ray disc or CD fails 
to import (possibly 
ejecting). 

1. Disc is not a Blu-ray 

disc or CD, contains 
computer data, or was 
inserted with label 
down.

IMPORT

 tab message: 

“Disc is not a music 
CD” or “Disc is not a 
Blu-ray disc or music 
CD”

Verify that the disc is a movie or album and the 
label is face up in the tray.
On a Premiere system sold by Kaleidescape on 
or after November 30

th

 2014, CSS-protected 

DVDs cannot be imported. However, they can be 
cataloged so they appear in the onscreen user 
interface just like imported content and titles 
downloaded from the Kaleidescape Movie Store.
For more information, visit 

www.kaleidescape.com/protected-dvds

.

2. Disc has already been 

imported

 

IMPORT

 tab message: 

“Disc already 
imported”

Movie or album has already been imported. If 
not on the 

List

 view, check the trash. Also verify 

the player’s parental control level.

3. Disc is dirty, 

scratched, or flawed.

IMPORT

 tab message: 

“Problem reading disc”

Check the disc for surface defects and clean if 
necessary.

• Clean disc by wiping from the center of the 

disc outward. Do NOT wipe around the 
surface in a circular motion.

• Try another copy of the movie or album.

4. Server has a failed 

disk drive or is 
rebuilding the disk 
array. Imports are 
disabled during a 
rebuild.

• Check the browser interface to see if a disk 

is rebuilding.

• A rebuild can take up to 100 hours or more 

depending on the amount of content on the 
drive and server. Confirm that the browser 
interface does not show that a drive is 
rebuilding or a drive is missing or failed, then 
try importing content.

5. Disc import is disabled 

for a player.

Open the 

SETTINGS

 > Components

 page in the 

browser interface. Change 

Importing and 

Cataloging of Discs

 to 

Allow

.

6. System is not licensed 

for both movies and 
music.

Contact Kaleidescape Technical Support for 
movie and music license information.

7. Server is full.

Go to the 

HOME

 page of the browser interface or 

System Summary

 on the onscreen display to 

check available capacity of the server.

8. Drive failure.

Contact Kaleidescape Technical Support.

Summary of Contents for premiere series

Page 1: ...Kaleidescape Premiere Line Installation Guide March 2017 ...

Page 2: ...e jurisdictions Kaleidescape Part No 101 0105 00 Rev 5 This document revision corresponds to software version 6 3 Bonjour FireWire Mac iPhone iPod and iTunes are trademarks of Apple Inc registered in the U S and other countries HDMI and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Manufactured under lice...

Page 3: ...wer Supplies 12 A V Connections to Players in the Premiere Line 12 Unpacking and Inspection 12 Activating the System 13 2 Quick Start Step 1 Verify Network Connections 18 Step 2 Set Up the Server 18 Step 3 Set Up the Players 20 Step 4 Set Up the Disc Vaults 22 Kaleidescape Support 24 3 Physical Installation Planning the Installation 25 Ventilation and Clearance 25 Power Requirements 26 System Desi...

Page 4: ...he DV700 and M700 Disc Vault 57 Disk Cartridges 57 Handling Disk Cartridges 58 Server Fault Tolerance 58 Removing and Adding Disk Cartridges or Blanks 59 4 System Configuration Browser Interface 65 Accessing the Browser Interface 65 Troubleshooting if the Browser Interface Does Not Load 66 Viewing System Information 66 Browser Interface Alerts 68 Setting System Preferences 68 Configuring Parental ...

Page 5: ...Remote 106 Kaleidescape Application for iPad 107 Kaleidescape Child Remote 108 Browser Interface Control Panels 108 Third Party Control Devices 110 IR Remote Control 110 Touch Panels 111 Keypad Control for Music 113 6 Troubleshooting Preparation 114 Troubleshooting Guide 115 Troubleshooting Power 115 Troubleshooting Amber Lights 116 Troubleshooting Problems with the Network 119 Troubleshooting Pro...

Page 6: ...s The Browser Interface 165 For Windows 165 For Mac 166 Special Cases 166 Link Local Address 166 Server Serial Numbers 167 Network Switches 167 Gigabit Switch 167 Multiple Switches 167 Network Connections 168 Configuring Network Settings 168 Assigning Fixed IP Addresses Using DHCP Reservations 168 Resetting a Player or Disc Vault to Use a DHCP Address 169 Assigning Static Network Addresses 169 Con...

Page 7: ...he Kaleidescape Cinema One Installation Guide The Kaleidescape Premiere System The Kaleidescape Premiere system is comprised of one or more servers connected via Ethernet to one or more players Servers in the Premiere line store movies and music and deliver this content to players in the Premiere line connected to audio and video equipment The Premiere system supports easy integration into audio v...

Page 8: ...nit server with up to fourteen 6 TB disk cartridges Capacity for up to 1 950 Blu ray quality movies Includes a hot spare disk cartridge as additional measure of protection M500 Player KPLAYER M500 Movie player that plays Blu ray quality movies DVD quality movies and CDs streamed from the server Plays Blu ray discs DVDs and CDs direct from the tray Catalogs Blu ray discs and DVDs Imports Blu ray di...

Page 9: ...te Kaleidescape App for iPad Kaleidescape Child Remote Browser interface control panels In addition a Premiere system can be controlled by several types of third party control devices Infrared IR remotes Touch panels Keypads Kaleidescape provides control modules and templates as well as sample programs for several products from leading manufacturers Kaleidescape also provides database files and IR...

Page 10: ...p to date version of the Java software Network Requirements The site network must meet the following minimum requirements High speed Internet connection Gigabit Ethernet switch with sufficient ports Cat5e or better twisted pair Ethernet cables with RJ45 connectors For detailed network requirements see Network Requirements on page 165 Audio Cables Players in the Premiere line have multiple audio co...

Page 11: ...dard 19 inch racks and other than the M300 Player ship with removable mounting brackets or rack ears Note M300 players fit in a 19 inch rack when mounted on an optional Mini Player Rack Mount Shelf KSHELF 300 that can hold up to two mini players When planning the site the following criteria must be met Components must have adequate ventilation All components require at minimum a 1 inch clearance i...

Page 12: ...les to the A V equipment Table 3 2 on page 29 lists cable length limits for optical and coaxial cables Unpacking and Inspection A Premiere system ships with components individually boxed Check the packing list to verify that all components are included in the order Note Be sure to save original packaging in case anything has to be shipped Failure to use the original packaging for return shipments ...

Page 13: ...ck ears and screws for rack mounting and a remote control and two AA batteries Kaleidescape Disc Collections Blu ray or DVD Collections ship in boxes containing the physical Blu ray discs or DVDs inside unopened cases Activating the System After a Premiere system is installed it must be activated by the customer Until the system is activated the following reminder message appears when playing a mo...

Page 14: ...ner not the dealer 1 Open a web browser and enter http my kaleidescape Windows or http my kaleidescape local Mac or http www xxx yyy zzz Windows or Mac where www xxx yyy zzz is the IP address of the server If a login page appears enter the password and select Login The HOME page appears 2 Open the SETTINGS tab and select Register System from the bottom of the page 3 Enter the email address of the ...

Page 15: ...f it expires restart the activation process 6 The Activate your Kaleidescape System Page appears a Enter user information b Enter system information Provide a unique name to distinguish the system from other Kaleidescape systems for the same owner c Select the button to agree to the terms of the Kaleidescape Service License Agreement SLA and then select who will be entering into the agreement 7 Wh...

Page 16: ...Kaleidescape Part No 101 0105 00 Rev 5 Page 16 Kaleidescape Premiere Line Installation Guide Overview Figure 1 2 Activate My Kaleidescape System ...

Page 17: ...chases when browsing movies from the onscreen user interface Note When no passcode is configured onscreen purchasing is disabled c Select Link UltraViolet Library and create a new UltraViolet account or link an existing UltraViolet account Linking an UltraViolet account allows for disc to digital upgrades and also allows many of the movies downloaded from the Kaleidescape Movie Store to be streame...

Page 18: ...receive software Movie Guide and Music Guide updates and to download cover art the network must be connected to the Internet An Internet connection is also required when activating the system when downloading content from the Kaleidescape Store and for system monitoring Prior to installation test the network connection for each Premiere line component by connecting the network cable for the compon...

Page 19: ...sticking latch at www kaleidescape com go latch 2 Connect one end of an Ethernet cable into the server NETWORK port and plug the other end into a 1000Base T network switch Connect the server AC power cable to a high quality surge protector with a line noise filter Front panel status lights glow blue immediately After about two minutes disk cartridge status lights glow blue turn off then turn on ag...

Page 20: ...rowser on a computer connected to the same network and enter http my kaleidescape Windows or http my kaleidescape local Mac or http www xxx yyy zzz Windows or Mac where www xxx yyy zzz is the IP address of the server If a login page appears enter the password and select Login 5 The HOME page appears Select the SETTINGS tab and then select Components from the second row of tabs 6 Confirm that the s...

Page 21: ...ttp my kaleidescape Windows or http my kaleidescape local Mac or http www xxx yyy zzz Windows or Mac where www xxx yyy zzz is the IP address of the server If a login page appears enter the password and select Login 7 The HOME page appears Select add a component from the message at the top of the page and add the player to the system Note When more than one Premiere system is installed on the netwo...

Page 22: ...cate the player to be tested and click Control the onscreen display Note The control panels require an up to date version of the Java software current version can be found at www java com b To use an IR remote other than the Kaleidescape Remote program the remote for the Toshiba or Kenwood DVD player code set For a list of all IR codes in hex available from Kaleidescape or for the CCF file go to w...

Page 23: ...r a descriptive name in the Device Name and Zone 1 Name fields to help easily identify the disc vault Set the intensity of the front panel lights and the screen saver timeout for M700 Disc Vault Select the OK on the right to save 10 Select the Settings button on the right and configure network control and region settings based on installation requirements When using the integrated player in the M7...

Page 24: ...e link links are colored amber to control the disc vault being tested To access the CONTROL PANEL from the Components page locate the disc vault to be tested and click Control the onscreen display Note The CONTROL PANEL requires an up to date version of the Java software current version can be found at www java com b To use an IR remote other than the Kaleidescape Remote program the remote for the...

Page 25: ...installing system components to ensure proper clearance and ventilation These guidelines apply to all installations including rack mounting 1 Mount components in a location with adequate ventilation 2 Check for proper grounding if installing components in a rack 3 Maintain a 2 in 5 cm clearance in back and a 1 in 2 5 cm clearance in front and on the sides 4 Ensure that front grilles are unobstruct...

Page 26: ...tween 100 240 V 50 60 Hz Verify that power outlets are grounded preferably shielded from power surges and brownouts Kaleidescape recommends a grounded outlet with a high quality surge protector for the power source for players disc vaults and servers A UPS is optional for servers Table 3 1 lists power requirements for each component 1 in 2 5 cm minimum clearance on front and sides 2 in 5 cm minimu...

Page 27: ...ot available on M300 Player Analog stereo Note When the HDMI audio decode mode is set to Player decode all audio outputs are active When the HDMI audio decode mode is set to Bitstream pass through optical coaxial and analog audio are disabled during movie playback Table 3 1 Component Power Requirements Component Power Consumption Maximum Current Draw 1U Movie Server 50 W typical consumption with f...

Page 28: ...ts or Ethernet cable lengths to the switch exceed 328 ft 100 m add an extra switch to the network Do NOT substitute a router Connect additional switches to the switch Do NOT use the router to connect two switches or bandwidth suffers Note Components in the Premiere line are accessed through a computer browser interface which MUST be on the same IP subnet A second router creates an additional subne...

Page 29: ...rolled remotely whether through an IR receiver a programmable controller or the control panel in the browser interface A V cable length limits become a major installation consideration Check specifications for both cables and A V equipment HDMI must be used when planning to output 1080p video or lossless Blu ray quality audio Table 3 2 lists the cable requirements for movie players depending on th...

Page 30: ...rt are reserved Component video Three RCA connections colored green Y blue Pb and red Pr 75 ohm YPbPr analog component video cable Three RCA plugs S Video video S Video not available on the M300 Player S Video cable S Video plug 4 pin mini DIN Digital coaxial audio Orange RCA Digital audio coaxial cable RCA plug Digital optical audio TosLink not available on the M300 Player Digital audio optical c...

Page 31: ...n the M500 Player is reserved Figure 3 5 M300 Player Connections Note The USB port on the M300 Player is reserved Network Network Reset Button Analog Audio Component Video Composite Video Coaxial Audio S Video HDMI Optical Audio RS 232 USB Remote IR IN USB Network Component Video Composite Video Coaxial Audio HDMI Analog Audio Network Reset Button DC Power Remote IR IN ...

Page 32: ...ult Connections Note The USB port on the DV700 Disc Vault is reserved Figure 3 7 M700 Disc Vault Connections Note The USB port on the M700 Disc Vault is reserved RS 232 Network Reset Button Network USB Composite Video Component Video Coaxial Audio Network Reset Button Network HDMI S Video Analog Audio Optical Audio USB Remote IR IN RS 232 ...

Page 33: ...ar the combined weight of the components in the Premiere line 2 Position the server in the rack 3 Attach the server to the rack by fastening rack ears with the four screws provided A Phillips 2 screwdriver is required 4 Check that disk cartridges are firmly seated A 3U Server weighs 46 lbs 20 9 kg with eight disk cartridges installed and 59 lbs 26 9 kg with fourteen disk cartridges installed Use t...

Page 34: ...t panel by tugging gently on both sides Install disk cartridges Insert the first disk cartridge into the first storage slot and push the disk cartridge in until it clicks into place Refer to Removing and Adding Disk Cartridges or Blanks on page 59 for a detailed procedure Press firmly then press once more to be sure disk cartridges are completely seated Replace the front panel aligning the six pos...

Page 35: ...rage slots between disk cartridges provides optimal cooling Refer to Removing and Adding Disk Cartridges or Blanks on page 59 for a detailed procedure Press firmly then press once more to be sure disk cartridges are completely seated Close the front panel Premiere Line Players Use the following procedure to rack mount Players in the Premiere line M500 Player Note The M500 Player can also be instal...

Page 36: ...ps so that the curvature of the buttons matches the curvature of the front cover and the icons are oriented correctly c Replace the front panel Align the three pegs in the front panel with the holes in the player chassis and press until the front panel snaps into place M300 Player Rack mount the M300 Player with an optional rack mount shelf This shelf holds up to two M300 Players and fills one rac...

Page 37: ...he player is mounted Write it down for future reference 4 Align the mounting slots with the shelf pegs and slide the player towards the back of the shelf until the player clicks into place Repeat if installing a second player 5 Turn shelf over and attach retaining screws Do NOT use the screws that were removed 6 Mount the rack on the shelf in the best forward position Mounting slots Bottom screw S...

Page 38: ... to the rack using the lower holes in the rack ears 9 Install screws in the upper two holes to secure the shelf Note The Kaleidescape M300 Player can also be mounted against a wall See Wall Mounting the M300 Player on page 50 DV700 and M700 Disc Vaults Note The DV700 and M700 Disc Vault can also be installed on a tabletop See Tabletop Installation for the DV700 and M700 Disc Vault on page 57 1 Rem...

Page 39: ...ault in the rack with the provided Phillips screws Note If additional space at the back of the vault is required adjust the rack ears using the following steps a Remove the center screw on each rack ear b Loosen the remaining screws and slide the rack ears back c Tighten the screws securely disregarding the center screw The DV700 and M700 Disc Vaults are large 5 rack units and weigh 38 lbs 17 2 kg...

Page 40: ...on Servers 1 Connect the Ethernet cable to the port labeled NETWORK on the back of the server 1U Movie Server The left LED blinks green to indicate activity The right LED lights solidly green when a link is established 3U Server The left LED lights solidly orange to indicate when a link is established The right light blinks amber to indicate activity 2 Plug the other end of the server Ethernet cab...

Page 41: ...etwork RESET has been pressed 4 Connect appropriate A V cables Refer to Table 3 2 for cable restrictions 5 Connect control cables for the controller being used The player can connect to three types of controllers Serial controller RS 232 Ethernet TCP IP IR controller a Connecting to a serial controller The M500 player acts as standard Data Terminal Equipment DTE with an RS 232 serial controller co...

Page 42: ...ny existing IR repeater or control system Solder a cable with an 1 8 in 3 5 mm tip sleeve mono connector to the leads that were connected to the emitter Connect the signal to the tip of the connector and the ground to the sleeve When this cable is connected to the player IR IN port the player receives the same IR commands that would have been sent by the emitter M300 Player 1 Make sure the server ...

Page 43: ...s 1 Make sure the server is connected to the network and powered on 2 Plug an Ethernet cable into the port labeled NETWORK on the back of the disc vault 3 Plug the other end of the Ethernet cable into an Ethernet switch A Gigabit switch is strongly recommended The left light indicates connection speed When a 1000Base T link is established this light is amber With a 100Base TX link this light is gr...

Page 44: ...a over a conductor also used for electric power transmission Wireless and powerline connections work well for providing Internet access to the Kaleidescape Premiere line server for connecting control systems and for accessing the browser interface from a computer However a wired Ethernet network is required between the Kaleidescape Premiere line components because of the small tolerance for latenc...

Page 45: ...the Premiere line server and an electrical outlet Note Because standards vary Kaleidescape recommends using two powerline adapters of the same make and model Configuration Examples Any Premiere line server can be connected to the Internet with wireless or powerline networking equipment Depending on installation requirements many configurations are possible if the connection between player and serv...

Page 46: ...Servers 1 Plug the power cord into the socket labeled AC IN on the back of the server Plug the other end into a grounded outlet with a high quality surge protector for the server power source A UPS is optional 2 3U Server Open the front panel of the server and press the POWER button 1U Movie Server Press the POWER button on the right side of the front panel or remove the front panel and press the ...

Page 47: ...nd activates licensing The server can be powered on off by pressing the POWER button or can be rebooted remotely from the browser interface See Configuring System Components on page 76 M500 Player 1 Plug the power cord into the socket labeled AC IN on the back of the player Plug the other end of the cable into a grounded outlet with a high quality surge protector Do NOT operate the server with emp...

Page 48: ...of the AC power cord to a grounded outlet with a high quality surge protector The M300 Player does not have a power button The front panel glows blue when the player is connected to a power source If the front panel does not glow blue the player might be receiving power but set to standby mode Use the ON button of a remote control to exit standby mode and turn on the player DV700 and M700 Disc Vau...

Page 49: ...ady to accept discs and commands Tabletop Installation for the M500 Player The M500 Player is packaged with rack ears Tabletop installation involves removing the rack ears and installing side panels 1 Remove the four screws that fasten each of the rack ears to the player Use a 2 Phillips screwdriver 2 Identify the left side panel as viewed from the front of the player The number 502 1005 can be fo...

Page 50: ...purely cosmetic If space is a consideration panels can be left off Wall Mounting the M300 Player The M300 Player ships with a bracket for mounting the player to a vertical surface and a bracket for mounting the power supply The M300 Player can be mounted two ways Permanently to a wall with bracket screwed to the player Without a screw in the bracket so the player can be easily removed Note Mountin...

Page 51: ...r side front panel down provides best cooling The shape of the bracket fits the shape of the player 2 Find a mounting spot that allows for cable length limitations Make allowances for strain relief 3 Determine if the power supply must be mounted with the player to keep the player within the DC cable length limitation 4 feet 1 2 meters Do NOT lengthen the DC cable of the power supply Note Mounting ...

Page 52: ...rill a 3 32 in 2 mm pilot hole at each location 7 Check that the mounting screws are the appropriate length Do not use the screw anchors for wood a If mounting on drywall hollow wall or masonry solid wall drill a 3 16 in 5 mm hole for the screw anchors Insert the anchors and tap with a hammer until anchors are flush with the surface b If mounting the power supply with the player repeat steps for t...

Page 53: ...g Use the following procedure to mount the M300 Player permanently 1 Use a 1 Phillips screwdriver to remove the screw located on the bottom of the player 2 Align mounting slots on the bottom of the player to bracket pegs 3 Slide the bracket down until the player clicks into place 4 Fasten the bracket to the player with the retaining screw provided Do NOT use the screw that was removed that screw i...

Page 54: ...Phillips screwdriver to fasten bracket with the mounting screws until the player and bracket are secure a If mounting to drywall hollow wall or masonry solid wall drill a 3 16 in 5 mm hole for the screw anchors Insert the anchors and tap with a hammer until anchors are flush with the surface b Tighten each screw with additional turns to expand the anchor inside the wall See Table 3 3 c If mounting...

Page 55: ...to drywall hollow wall or masonry solid wall drill a 3 16 in 5 mm hole for the screw anchors Insert the anchors and tap with a hammer until anchors are flush with the surface Tighten each screw additional turns refer to Table 3 3 on page 55 3 Align the player mounting slots to the bracket pegs and slide the player down until the player clicks into place Table 3 3 Drywall Mounting Drywall Thickness...

Page 56: ... a template 2 Place the power supply inside the bracket with the label facing away from the wall 3 Place the bracket and power supply over the holes and mount using a 2 Phillips screwdriver to fasten with mounting screws until the bracket is secure If mounting to drywall hollow wall or masonry solid wall drill a 3 16 in 5 mm hole for the screw anchors Insert the anchors and tap with a To avoid ele...

Page 57: ... to remove it from the box The disc vault ships with feet and rack ears attached 1 Use a 2 5 mm hex screwdriver to loosen and remove the seven screws that secure the rack ears to each side of the chassis Disk Cartridges Kaleidescape Premiere line servers use low profile disk cartridges Disk cartridges are sensitive mechanical devices susceptible to damage from shock Handle carefully Protect from b...

Page 58: ...tect disk cartridges are available from Kaleidescape Electrostatic Discharge Avoid touching the exposed connector at the back of a disk cartridge Static electricity can damage the electronics inside the disk cartridge Always store and ship disk cartridges in an anti static bag Hard Drive Handling Video A short video demonstrates the correct way to handle disk drives and avoid catastrophic damage T...

Page 59: ...er disk cartridges is added to a 3U Server the first larger disk is used as hot spare second is used for data and some parity the third is all data 3U Server Hot Spare Disk Cartridge A hot spare disk cartridge is an additional disk cartridge installed in the 3U Server The hot spare is immediately available as a replacement if an existing drive fails The 3U server continues to operate because of RA...

Page 60: ...s Not Glow Blue Active disk cartridge status lights glow blue If a disk cartridge status indicator light fails to glow blue when the server is powered on it is usually for one of the following reasons The disk cartridge is improperly installed Power off the server remove the disk cartridge and reinsert Be sure that the disk cartridge is firmly seated The disk cartridge is defective Power off the s...

Page 61: ...ld be removed when the server is powered on Power off the server if the disk cartridge to be removed has a blue status light 3 When ready to remove the disk cartridge press the EJECT button Kaleidescape logo on the disk cartridge Blank cartridges do not have the logo on the EJECT button Do NOT remove a disk cartridge with a blue status light when the server is powered on This can result in loss of...

Page 62: ... Movie Server replace the front panel by aligning the six posts on the rear of the front panel with the slots in the chassis and pushing the panel until the panel snaps into place Adding a Disk Cartridge A disk cartridge can be added at any time to increase server storage capacity or to replace a failed drive whether the server is running or not Use the following procedure to add a disk cartridge ...

Page 63: ...eidescape logo or white button on a blank is pressed and to pop up and engage with the chassis when a disk cartridge is inserted If the latch sticks in the retracted position the disk cartridge does not lock in place and cannot operate properly Note If the latch sticks follow the procedure to resolve the problem at www kaleidescape com go latch 3 Align the disk cartridge to the slot 3U Server Latc...

Page 64: ...e If replacing a single failed drive on a 3U Server the newly installed disk cartridge usually becomes the new hot spare The blue status light on the hot spare disk cartridge blinks at two second intervals 6 For the 3U Server close the front panel For the 1U Movie Server replace the front panel by aligning the six posts on the rear of the front panel with the slots in the chassis and pushing the p...

Page 65: ... view and edit album information DISC VAULTS Selectively choose discs to eject and monitor import or catalog progress of vault titles SCRIPTS Create edit and delete movie scripts IMPORT View and edit content added to the Premiere system from a chronological list SETTINGS Register the system set up parental controls and configure preferences and settings for all components in the Premiere system Ac...

Page 66: ...twork Requirements on page 165 Viewing System Information After the Premiere line server is installed powered on and has an active network link use the following procedure to view system information 1 Open the browser interface as described in Accessing the Browser Interface on page 65 2 If a login page appears enter the password and select Login If the password needs to be reset connect the syste...

Page 67: ...ibrary Progress of active imports Progress of active downloads and the ability to set the maximum download speed in territories where the Kaleidescape Movie Store is supported Available storage Current software version and when last upgraded Last successful connection to Kaleidescape services Alerts reporting possible configuration or hardware errors Status of a rebuilding disk cartridge when appl...

Page 68: ... display should be done while viewing the TV or display No video is sent to the control panel Note The control panels require an up to date version of the Java software current version can be found at www java com Browser Interface Alerts When a component encounters a problem an alert appears at the top of every page of the browser interface Below is an example of an alert on the HOME page for a f...

Page 69: ... New music collection Choose how long new movies and albums remain in the New collections from the drop down menu for New movies and albums stay in the New collections for 6 By default cover art on the Covers view is automatically shuffled surrounding the highlighted cover with similar titles Under When browsing cover art leave this default preference intact or choose to have cover art arranged al...

Page 70: ...as not completed the activation process see Activating the System on page 13 If the activation process is complete and the name needs to be changed enter the new name in the System Name field Note In territories where the Kaleidescape Movie Store is supported the system name can be modified from the Movie Store by visiting the Account My System page 11 Change the System URL when setting up multipl...

Page 71: ... be configured to only display content rated G and below while the master bedroom player is configured to display content rated R and below The existence of restricted content can even be completely hidden from the onscreen user interface Accessing Parental Control Settings Parental Controls on a Premiere system are configured from the Parental Controls for Movies tab on the SETTINGS page of the b...

Page 72: ...appear in the onscreen user interface All movies with a higher rating are hidden Assigning Passcodes When a passcode is assigned to a parental control level the movies contained in that level and all movies rated higher will not appear until the correct passcode is entered When a passcode is not defined for a parental control level that level can be accessed from any player without passcode protec...

Page 73: ...w movies rated R and below would then appear Hiding Restricted Content Movies contained in the Restricted content level can be hidden from the Parental Control view so users are not even aware of their existence on the Premiere system 1 Check the box next to Hide Restricted Content to hide the highest level from the Parental Control view on the onscreen user interface 2 Click OK to save When hidde...

Page 74: ...other views displays All Movies Setting Inactivity Timeout The inactivity timeout is the amount of time an idle player displays and allows playback of movies from a protected level before returning to the default level 1 Select the time of inactivity from the Go back to default parental control level after drop down menu Note When Never Revert is selected the player only returns to the default lev...

Page 75: ... drop down menu next to each movie zone name 2 Click OK to save With the default levels defined in the example each player displays a different set of movies by default The master bedroom player displays all movies the toy room player displays movies rated G and below and the theater player displays movies defined by the automatic safe level or movies rated PG and below Setting Default Rating for ...

Page 76: ...ter 4 If the level is protected enter the passcode when prompted To access a protected level without opening the Parental Control view simply enter the passcode from any place in the onscreen user interface Configuring System Components The COMPONENTS page lists properties for system components Use the following procedures to view and set preferences and settings Setting Component Preferences Pref...

Page 77: ...ple the Device Name appears as the name of the onscreen display control panel for the component movie zone and on the Parental Control for Movies tab on the SETTINGS page of the browser interface The Device Name also appears on the Kaleidescape iPad app Set the brightness of the Front Panel Lights from the drop down menu For M500 Players set the import or catalog privilege Use the drop down menu n...

Page 78: ...lect the Screen Saver Timeout from the drop down menu This determines how long the idle player shows the onscreen user interface before the screen saver appears If selecting a screen saver timeout of more than the 15 minute default a warning message appears about display burn in Be sure to consult the manufacturer s documentation On Premiere systems that support music enter a name for the Music Zo...

Page 79: ...music in areas without a display device click Control Music on Zone to access the control panel for that music zone Temperature Bar A temperature bar shows the current operating temperature of each component If a component is in or approaching the red section of the high temperature range click the Help link A window appears with instructions for corrective action If a component is in or approachi...

Page 80: ...m If a player is connected to more than one display device either using multiple video outputs from the player or a matrix switcher video cannot be optimized for each display device One set of settings must be chosen for the movie player that presents the fewest problems for all connected displays The M300 Player M500 Player and integrated player in the M700 Disc Vault each player supports up to 1...

Page 81: ...e CinemaScape mode when HDMI is the primary video output and a projector with a screen masking system is connected Refer to the CinemaScape Technical Note for help with this setting 3 Select Video Mode for each Media Format Extended Display Identification Data or EDID is a data structure provided by a display device over HDMI to describe its capabilities The data includes essential information suc...

Page 82: ...video modes for secondary video outputs are displayed below the drop down menus in the Video Modes for Remaining Video Outputs section In accordance with analog sunset restrictions analog outputs are disabled during Blu ray quality playback Copy control restrictions forbid outputting DVD quality content at resolutions higher than 480p 576p over component video outputs Do not choose a video mode th...

Page 83: ...t or select Show Advanced Video Settings for options related to performance and calibration 6 Advanced Video Settings a Select the appropriate radio button for Adjust Onscreen Display Picture Size Overscan to control how messages are placed at the edges of the display Large is the default when HDMI is selected as the primary output Small is the default when HDMI is NOT the primary output Use this ...

Page 84: ...e The player does not need to be restarted If changes are made during playback stop and restart the movie to see results Audio Settings for Premiere Line Players Players in the Premiere line support Linear PCM up to 7 1 Dolby Atmos Dolby TrueHD Dolby Digital Plus Dolby Digital DTS HD Master Audio DTS HD High Resolution Audio DTS Digital Surround and MPEG audio However some codecs can only be outpu...

Page 85: ...Player decode sends 48 kHz PCM output over HDMI up to 5 1 channels depending on content and cabling In Player decode mode optical coaxial outputs carry DTS Digital Surround when the Blu ray soundtrack has more than two channels Secondary audio with picture in picture Blu ray discs support a secondary audio track typically used for interactive audio and commentary This track is mixed with the main ...

Page 86: ... Bitstream pass through mode This setting turns off the analog and optical coaxial outputs and picture in picture audio cannot be heard Table 2 shows behavior with the Bitstream pass through setting In Bitstream pass through mode optical coaxial audio outputs are silent Table 1 Outputs with the Player Decode Default Audio Setting Audio Output Format HDMI Coax Optical Analog Blu ray quality movie P...

Page 87: ...decoded by the player and stereo PCM output instead Option is available only if Player decode is selected The Audio receiver connected to optical coax supports option is used when a receiver processor or display using the coaxial or optical S PDIF connection has limited audio format decoding capabilities Most modern receivers and processors offer comprehensive audio format decoding and so the defa...

Page 88: ... when these movies are played b HDMI capability override Audio receivers connected via HDMI automatically provide information via EDID used to determine the audio formats sent by the player to the receiver In rare cases these capabilities must be overridden because of an EDID that is inaccurate or has been corrupted by an HDMI extender or switcher c Stereo or Dolby Surround preferences for movies ...

Page 89: ...s is too great select Enable DRC This option is only available when D BOX Mode is disabled in the Advanced Audio Settings e D BOX mode for movies To send D BOX compatible audio over HDMI and optical coaxial Enable D BOX mode for movies f Audio silence between songs If the audio receiver s automatic muting feature clips the start of the next song choose Near silence g Click OK to save settings Note...

Page 90: ... there is no output check for a problem with cabling audio receiver or processor or television 2 If the CD plays but movie audio does not verify that the Player decode setting is selected as the HDMI audio decode mode With this setting all audio outputs are active DVD and Blu ray audio share the same setting No audio over HDMI The Bitstream pass through HDMI audio decode setting a sends lossless a...

Page 91: ...in the selected language for these options to be active 4 Click OK to save settings Note The player does not need to be restarted Network Settings Components in the Premiere line by default obtain IP addresses from a DHCP server Use the following procedure if a static IP address must be set used with control systems or to change other network parameters 1 Select the NETWORK tab 2 Information about...

Page 92: ...reate DHCP reservations is device specific Refer to the documentation for the router or DHCP server Note MAC addresses are listed on the Components page of the browser interface Player MAC address are also listed on the System Summary page of the onscreen user interface If DHCP reservations are not an option select Use the following IP configuration and manually enter the IP Address Subnet Mask De...

Page 93: ...ng to the server via serial connection the control software settings must match the server serial settings 4 Select the Control Protocol Device ID from the drop down menu The Control Protocol Device ID CPDID allows indirect access to the Premiere line component through another component This is called command routing Assigning a unique device identifier allows a controller to communicate with mult...

Page 94: ...rotocol configuration refer to the Kaleidescape System Control Protocol Reference Manual at www kaleidescape com go control protocol Set the Control Protocol Device ID to None if control is linked directly to the player If command routing is used select a number from the drop down menu 5 For a player select the infrared IR code set by selecting one or more of the checkboxes Both the Kenwood and To...

Page 95: ...odified write down the serial number of the component along with the current Blu ray region and the desired Blu ray region and contact an authorized Kaleidescape dealer or Kaleidescape Technical Support An imported Blu ray movie will play on any player in the Premiere system as long as there is at least one component in the system that matches the region code of the Blu ray disc If the disc is not...

Page 96: ... into the disc vault 2 Select the new DVD region from the DVD Region section The default is 1 United States U S territories Canada Bermuda 3 Click OK When the player or disc vault successfully reads the DVD from the other region the change is complete Note The DVD region setting can only be changed four times On a Premiere system sold by Kaleidescape on or after November 30th 2014 CSS protected DV...

Page 97: ...tio so that none of the active image is cropped or projected into the masks This method results in unmasked black bars during some of the movie but avoids distracting lens or mask movement during the movie Premiere line players feature a 2 35 1 user interface when configured in one of the three CinemaScape modes Refer to the CinemaScape Technical Note for more information Most home theaters with m...

Page 98: ...ntrol systems 3 Select how to display subtitles when screen masking is used Click on the appropriate radio button Subtitles are often placed below the movie image to avoid interfering with the scene Screen masking systems sometimes cover subtitles positioned below the movie image Unless configured for use with a screen masking system the player does not change the position of subtitles Subtitles a...

Page 99: ... movie and music library comprised of the content from all servers in that system Disc vaults enable playback of imported Blu ray movies and cataloged DVD movies stored on servers in the same system When multiple Premiere systems exist on the same local subnet each new component must be associated with a system when added to the network and powered on The front panel of a player or disc vault glow...

Page 100: ...interface for the selected system 5 Select the SETTINGS tab 6 Select Components from the second row of tabs The Components page lists all servers players and disc vaults associated with the selected system To add components to the selected system continue to the next section To view another Premiere system repeat steps 2 through 6 Adding Components Use the following procedure to add components to ...

Page 101: ...s from the second row of tabs Wait while any added components reboot Verify that all components are linked to the system Repeat steps 2 3 and 4 to add more components If a player or disc vault is accidentally added to the wrong system simply view the correct system and then add the component to that system There is not a deliberate method for removing a player or disc vault from a system Removing ...

Page 102: ...orized modification of the system settings and preferences Children from overriding parental control settings The browser interface password is set on the Password tab of the SETTINGS page The password must contain a minimum of 1 character and a maximum of 16 characters If the password is forgotten make sure the Premiere line server is connected to the Internet and contact Kaleidescape Support 1 O...

Page 103: ...nterface accessible without entering a password enter the existing password in the Old Password field and leave the New password and New password confirm fields blank Click OK to save Resetting the Password If the password is forgotten then the browser interface is inaccessible To reset the password make sure the Premiere system is connected to the Internet and contact Kaleidescape Support Send an...

Page 104: ...led by several types of third party control devices Infrared IR remotes Touch panels Keypads Kaleidescape provides control modules along with touch panel templates and sample programs for most leading control systems Kaleidescape also provides databases and IR codes for popular IR remotes For specific product support including modules and reference manuals go to www kaleidescape com support contro...

Page 105: ...control device communicates with a Premiere System using a simple text based protocol over Ethernet or RS 232 or IR Although connected to a single component a control device can route messages to any Premiere line component using device ID numbers or serial numbers IR control cannot be routed like serial and Ethernet commands Control devices can use three types of control interfaces Ethernet RS 23...

Page 106: ...net connection an RS 232 connection can provide the same level of control If the controller does not support either an Ethernet or RS 232 connection IR can be used for one way control For more information on control connections refer to the Kaleidescape System Control Protocol Reference Manual and the Kaleidescape System IR Hex Codes Reference Guide Kaleidescape Control Devices Kaleidescape Remote...

Page 107: ... App for iPad provides an immersive experience for browsing and searching your collection of movies and music The app extends the Kaleidescape experience to the iPad displaying your movie collection with vivid high resolution cover art synopses and other details The Kaleidescape App for iPad includes volume controls and Return button for integration with other control systems The following is a ty...

Page 108: ...terface commands can be sent to any programmable controller Refer to IR Control Hex Codes for Kaleidescape Systems or the Kaleidescape System Control Protocol Reference Manual Browser Interface Control Panels The Premiere system can be controlled from a web browser using the control panels on the browser interface Note The control panels require an up to date version of the Java software current v...

Page 109: ... be done while viewing the TV or display device No video is sent to the control panel 6 For text based music control in zones without a video display locate the player name in the Music Zone Control Panels area and click the amber link The control panels can also be accessed from the Components tab on the SETTINGS page of the browser interface Select Control the onscreen display for control of a z...

Page 110: ...navox Zenith Onkyo and Marantz Code set used by Kenwood DVD players IR code sets can be disabled on the CONTROL tab of the player settings page When both code sets are disabled the player will not respond to IR commands For help configuring the IR code sets visit Control Settings on page 92 Types of Remotes IR remotes other than the Kaleidescape Remote fall into the following basic categories Pre ...

Page 111: ...pe or for the CCF file go to www kaleidescape com go ir Templates are available for download for RTI URC and Elan remotes Kaleidescape is also included in IR code database libraries for URC Logitech Harmony and Opus Touch Panels Kaleidescape supports several variations of touch panel control Onscreen Display with Video Onscreen Display without Video Standalone music control interface for music zon...

Page 112: ...play without Video Onscreen Display without Video OSD No Video provides supplemental information with text based details for content The touch panel replicates the details pages for movies or albums while browsing the onscreen display Standalone Control for Music Zones The standalone music control interface for music zones provides text based music controls on touch panels in rooms without video d...

Page 113: ...election Presets can be set to behave like car radio buttons Press and hold to store then press to recall Music collections With music collections a keypad can be programmed so users can cycle through music selections within a music collection This interface enables cycling through any collection by using the NEXT and PREVIOUS buttons An installer can program a keypad to control music on a Premier...

Page 114: ... serial adapter in the rare case a serial capture needs to be performed Null modem serial cable F F DB 9 Spare router with at least four ports Spare Cat5e or Cat6 cables Spare HDMI cables Extra IEC power cord Kaleidescape Remote with fresh batteries The following equipment is optional but useful and can save time Spare 8 or 16 port 1000Base T switch Ethernet cable tester Blu ray disc DVD and CD Sm...

Page 115: ... are secure Verify the socket is live by using a socket tester Test using a spare IEC power cord 2 The component is in standby mode Use the ON button on a remote control to exit standby mode and turn on the player If a remote is not available press the POWER button on an M500 Player 1U Movie Server or 3U Server There is no power button on the M300 Player or the DV700 and M700 Disc Vaults They will...

Page 116: ...aleidescape dealer or Kaleidescape Technical Support Problem Probable Cause Solution Front panel glows amber and the network link and activity status lights are not on Component is not connected to network Verify that Ethernet cables are properly terminated Check that correct connector is used with the cable type stranded or solid conductor Verify that Ethernet cables are connected to a switch Che...

Page 117: ...artridges Proceed to the next sections if a disk cartridge status light is not solid blue 6 A player or disc vault is not linked to a system when more than one Premiere system is on the local network Link the player or disc vault to the correct system from the add a component link in the message at the top of the browser interface Disk cartridge status light flashing blue This indicates the hot sp...

Page 118: ...idescape com go latch If the status light remains amber or unlit after other drives light the disk cartridge is probably defective and must be replaced Contact an authorized Kaleidescape dealer or Kaleidescape Technical Support 2 Disk cartridge was previously used in another server Disk cartridges cannot be mixed between servers When disk cartridges are being moved from one server to another all d...

Page 119: ...on When booting a server the disk cartridge status lights come on in a sequential pattern When the boot completes the front panel blue glow dims If the component does not boot contact an authorized Kaleidescape dealer or Kaleidescape Technical Support 2 Network cable is defective or not connected Check cable termination and seating Check with known good network cable 3 Switch port is faulty Reboot...

Page 120: ...e reset button on the back of the component The reset button is inside the pinhole located next to the analog audio outputs Network settings might have to be changed through the serial port Refer to the article at www kaleidescape com go set network settings 6 Network divided with VLANs Check network settings to make sure all Kaleidescape devices are on the same segment or VLAN 7 Duplicate IP addr...

Page 121: ...wireless connection Always test with a wired connection to eliminate this possibility 2 Faulty switch router Test with a known working switch router Fix or replace a faulty switch router 3 Using a hub Replace hub with 1000Base T switch 4 Bad import or download Although rare a bad import or download can cause this behavior Check to see if playback stops at the same point in a movie every time If th...

Page 122: ...he SETTINGS Components page of the browser interface If using a Mac use ifconfig in a terminal window 5 Server not powered on Power on the server If the server does not appear to be booting retrieve diagnostic information from the server and send to support kaleidescape com Refer to the Quick Reference Guide at www kaleidescape com go diagnostic info 6 Server cannot boot Retrieve diagnostic inform...

Page 123: ...the DHCP servers or consult an IT professional to ensure the network is configured properly 3 Two devices assigned the same static IP address Change the IP address on the device causing the conflict This device is very likely newly added to the network Cannot resolve hostnames with DNS 1 Incorrect DNS setting Change DNS setting to a known good setting 2 DNS server is not resolving correctly Change...

Page 124: ...rent web page so page is not loaded from cache If the page fails to load troubleshoot the network 4 Network is set up so that System URL on the Kaleidescape browser interface cannot be opened Refer to Network Requirements on page 165 for instructions on checking and updating computer network settings to allow the web browser access to a Kaleidescape system or Use the IP address of the server found...

Page 125: ... entering http my kaleidescape local or the IP address of the server The URL http my kaleidescape local can generally be accessed from a Windows computer with Bonjour installed Bonjour is usually included with iTunes Information in browser interface does not match the system 1 Multiple Kaleidescape Systems are set up on the local network and using the same System URL Use address http ks server_ser...

Page 126: ...he latest version The download process verifies that Java is running and installed before updating 2 A control panel for a zone other than the one being viewed was unintentionally opened Verify the correct zone is being controlled Be sure to name the players on the Components page to help identify the movie and music zones Browser interface is running slowly Mismatched or duplicate IP addresses Br...

Page 127: ... parental control level 3 Disc is dirty scratched or flawed IMPORT tab message Problem reading disc Check the disc for surface defects and clean if necessary Clean disc by wiping from the center of the disc outward Do NOT wipe around the surface in a circular motion Try another copy of the movie or album 4 Server has a failed disk drive or is rebuilding the disk array Imports are disabled during a...

Page 128: ...layer and server Verify there are no network disconnects or faulty Ethernet cables and slow switches and that the network is active 2 Disc is dirty scratched or flawed IMPORT tab message Problem reading disc Check the disc for surface defects and clean if necessary Clean disc by wiping from the center of the disc outward Do NOT wipe around the surface in a circular motion Try another copy of the m...

Page 129: ...lect Receiver supports for the supported sound modes 5 Error in the control system programming If using a controller with the Kaleidescape system check controller programming and connections 6 Home authored content Some home authored content can contain video but no audio Refer to the article at www kaleidescape com go home movies No audio in multiple zones 1 Zones not set correctly Verify that th...

Page 130: ... but no video playback If available test playback of the Kalahari HD movie This film is HD but has no HDCP protection If Kalahari plays back then the problem is likely an HDCP issue The Kaleidescape player likely cannot communicate with the display to verify that content playback is allowed See the article at www kaleidescape com go troubleshooting video 5 Home authored content Home authored conte...

Page 131: ...deo when playing Blu ray quality movie Component does not output video during Blu ray playback In accordance with analog sunset provisions the analog video outputs are disabled during playback of Blu ray quality movies Video audio stalls or stutters 1 Fault in network path between player and server Verify there are no network disconnects or faulty Ethernet cables and slow switches and that the net...

Page 132: ... programmed correctly Program the remote correctly Kaleidescape components can be programmed with IR codes for a standard Toshiba or Kenwood DVD player Numeric keypad is not showing up on the touch panel Keypad was not added to the template Add keypad to the touch panel template Parental control is not working on a specific player Default level is set incorrectly for that player Check the SETTINGS...

Page 133: ...afe Level this procedure works for a simple two level configuration To hide the existence of the restricted content level on the Parental Control view select Hide Restricted Content To access the restricted level enter the passcode from any view Problem Probable Cause Solution Conductor does not connect 1 Computer name is too long Check computer properties and verify that the computer name is 14 c...

Page 134: ...ing altitude 10 000 ft 3000 m Heat output 170 BTU hr 50 W max with four disk cartridges Airflow 10 CFM 17 m3 hr min Ventilation Minimum 1 in 2 5 cm ventilation space at the front Minimum 2 in 5 cm ventilation space at the rear Note Make sure rack or other doors do not reduce the 1 in 2 5 cm air space required at the front of the chassis Connections 100Base TX 1000Base T Ethernet RJ45 connector RS ...

Page 135: ... hr 161 W max with 6 TB Disc Cartridges Airflow 40 CFM 68 m3 hr min Ventilation Minimum 1 in 2 5 cm ventilation space at the front Minimum 2 in 5 cm ventilation space at the rear Note Make sure rack or other doors do not reduce the 1 in 2 5 cm air space required at the front of the chassis Connections 100Base TX 1000Base T Ethernet RJ45 connector RS 232 control port DB 9 male Two USB 2 0 reserved ...

Page 136: ... in 2 5 cm ventilation space at the front Minimum 2 in 5 cm ventilation space at the rear Note Make sure that the air space required at the front of the chassis is maintained Video Outputs HDMI Component YPbPr RCA connectors S Video Composite RCA connector Video Modes 1080p60 50 24 1080i60 50 720p60 50 576p 576i 480p 480i Audio Outputs HDMI Digital coaxial RCA connector Digital optical TosLink con...

Page 137: ...torage temperature 4 to 140 F 20 to 60 C Relative humidity 5 to 90 non condensing Maximum operating altitude 10 000 ft 3000 m Heat output 96 BTU hr 28 W max Airflow 6 CFM 10 m3 hr min Ventilation Minimum 1 in 2 5 cm ventilation space at the front Minimum 2 in 5 cm ventilation space at the rear Video Outputs HDMI Component YPbPr RCA connectors Composite RCA connector Video Modes 1080p60 50 24 1080i...

Page 138: ...r Video Modes 1080p60 50 24 1080i60 50 720p60 50 576p 576i 480p 480i Audio Outputs HDMI Digital coaxial RCA connector Digital optical TosLink connector Analog stereo RCA connectors Audio Formats Bitstream pass through of Dolby TrueHD Dolby Atmos and DTS HD Master Dolby Digital DTS Digital Surround MPEG Audio PCM Media Downloads from the Kaleidescape Store that precisely match the quality of movies...

Page 139: ...Ventilation Minimum 1 in 2 5 cm ventilation space at the front Minimum 2 in 5 cm ventilation space at the rear Disc Media Blu ray disc BD R BD RE DVD DVD R DVD RW DVD R DVD RW CD Audio CD R CD RW Standard 12 cm 4 7 in diameter discs Capacity 320 discs Import Speed 1 Blu ray disc per hour or 15 CDs per hour Regional Playback Control The DVD region code can be changed up to four times As long as the...

Page 140: ...user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to a different outlet or circuit than the one to which the receiver is connected Consult a dealer or an experienced radio TV technician for help CE Declaration The KSERVER 1550 KSER...

Page 141: ...e and this permission notice shall be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WH...

Page 142: ...odification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution...

Page 143: ...VEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org Copyright c 1998 2002 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code ...

Page 144: ...message at program startup or in documentation online or textual provided with the package Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce th...

Page 145: ...RT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The views and conclusions contained in the software and documentation are those of the authors and should not be interpreted as representing official policies either expressed or implied of the FreeBSD Project Part of the software embedded in this product is eCo...

Page 146: ...OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Except as contained in this notice the name of a copyright holder shall not be used in advertising or otherwise to promote the sale use or other dealings in this Software without prior written authorization of the copyright holder This product includes software subject to the following Copyright and Permission N...

Page 147: ...proval or letter AMG Flow Down License Terms Terms of Use This application incorporates software and technology of All Media Guide LLC AMG The AMG software and technology collectively the AMG Technology allows End Users to access music related data AMG Data over the Internet and otherwise from Kaleidescape s AMG Database the AMG Databases located on Kaleidescape s AMG Data Servers the AMG Servers ...

Page 148: ...Copyright c 2001 2002 2003 2004 2005 2006 Expat maintainers Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to w...

Page 149: ...A OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com Copyright C 1995 1998 Eric Young eay cryptsoft com ...

Page 150: ...derivative of this code cannot be changed i e this code cannot simply be copied and put under another distribution licence including the GNU Public Licence This product includes software from the id3lib library id3lib is covered by the GNU Library General Public License Version 2 a copy of which is available at http www gnu org licenses A source code version of the Library all as defined in the GN...

Page 151: ...All rights reserved Permission to use copy modify and distribute this software for any purpose with or without fee is hereby granted provided that the above copyright notice and this permission notice appear in all copies THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND...

Page 152: ...ncludes software from the following libraries that are licensed under the GNU General Public License Version 3 Libraries Autoconf Binary Format Descriptor BFD Binutils These libraries are the copyright of the respective authors of these libraries You can copy distribute or modify these libraries under the terms of the GNU General Public License Version 3 These libraries are distributed without any...

Page 153: ... A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCL...

Page 154: ...riction including without limitation the rights to use copy modify merge publish distribute distribute with modifications sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software THE S...

Page 155: ...ribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 The origin of this software must not be misrepresented you must not claim that you wrote the original software If you use this software in ...

Page 156: ...otorola Inc 2003 ALL RIGHTS RESERVED You are hereby granted a copyright license to use modify and distribute the SOFTWARE so long as this entire notice is retained without alteration in any modified and or redistributed versions and that such modified versions are clearly identified as such No licenses are granted by implication estoppel or otherwise under any patents or trademarks of Motorola Inc...

Page 157: ...f charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright ...

Page 158: ...A OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com Copyright C 1995 1998 Eric Young eay cryptsoft com ...

Page 159: ...ution terms for any publically available version or derivative of this code cannot be changed i e this code cannot simply be copied and put under another distribution licence including the GNU Public Licence This distribution includes software that is subject to the following Copyright Notice and List of Conditions Copyright 1994 2008 Purdue Research Foundation West Lafayette Indiana 47907 All rig...

Page 160: ... ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This distribution includes software that is subject to the following Copyright Notice Copyright C 2009 Silicon Graphics Inc All Rights Reserved This document is licensed under the SGI Free Software B License Version 2 0 See http oss sgi com projects FreeB This distribution includes software that i...

Page 161: ...d party software the use of which is hereby acknowledged JSON Framework JSON h NSObject SBJSON h NSObject SBJSON m NSString SBJSON h NSString SBJSON m SBJsonBase h SBJson Base m SBJsonParser h SBJsonParser m SBJsonWriter h SBJsonWriter m Copyright C 2007 2010 Stig Brautaset All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided tha...

Page 162: ... 1993 1994 The Regents of the University of California All rights reserved sys ioctl h Copyright c 1995 NeXT Computer Inc All Rights Reserved Copyright c 1982 1986 1990 1993 1994 The Regents of the University of California All rights reserved c UNIX System Laboratories Inc All or some portions of this file are derived from material licensed to the University of California by American Telephone and...

Page 163: ...EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Rovi Corporation Notice This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Rovi Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Rovi Corporation Reve...

Page 164: ...2138 USA This product incorporates proprietary technology under license from Verance Corporation and is protected by U S Patent 7 369 677 and other U S and worldwide patents issued and pending as well as copyright and trade secret protection for certain aspects of such technology Cinavia is a trademark of Verance Corporation Copyright 2004 2010 Verance Corporation All rights reserved by Verance Re...

Page 165: ...the browser interface does not appear go to the next step 3 Install Bonjour for Windows Go to the Bonjour download page and click the DOWNLOAD button 4 Try entering http my kaleidescape local again If the browser interface does not appear go to the next step 5 Enter the Browser Interface URL in the web browser Visit the onscreen display of any player in the Premiere system and use the following st...

Page 166: ... URL in the web browser If access to the onscreen display of a Kaleidescape player is not readily available and the IP address of the server is known try entering this in the web browser The Browser Interface URL is the IP address of the server Special Cases Under special conditions other methods are used to access the browser interface Using a link local address when the server has an unknown sta...

Page 167: ... A Gigabit switch is recommended for any Premiere line installation and is required to watch more than one Blu ray quality movie from the same server at the same time Both server and player require a 1000Base T connection for 1000Base T throughput All in one devices that combine the functions of a router and a switch are generally less effective and not recommended Kaleidescape does not recommend ...

Page 168: ...ported Full audio and video fidelity are maintained A single 1U Movie Server or 3U Server can stream up to 15 Blu ray quality movies over a well designed 1000Base T network at the same time Configuring Network Settings Assigning Fixed IP Addresses Using DHCP Reservations DHCP reservations provide a central point of management for all IP allocations at a site With DHCP reservations network paramete...

Page 169: ... the right side of the Network connector starts blinking then release The player or disc vault restarts with the factory default DHCP setting Assigning Static Network Addresses If the installation site does not have a DHCP server or if DHCP cannot be used for Premiere line components IP addresses can be assigned manually See Network Settings on page 91 Add a DHCP server temporarily to the site net...

Page 170: ... when needed All items should be tested ahead of time and known to be working Spare Cat5e or Cat6 cables Ethernet cable tester Spare 4 port router Spare 8 or 16 port 1000Base T switch Small test display with appropriate inputs Spare HDMI cable Spare power strip Extra IEC power cord Kaleidescape Remote with fresh batteries Serial RS 232 cable F F DB 9 null modem cable Cable ties Label maker Blu ray...

Page 171: ...be used to output lossless Blu ray audio Refer to HDMI and the Kaleidescape System Technical Note Basic Site Requirements Survey the site for sufficient resources and gather necessary information before installation commences Check that there is adequate power for all the devices being installed Servers require a high quality surge protector A UPS is optional Refer to K000069 How much power do Kal...

Page 172: ...sk _________________ DNS server addresses preferred _________________ secondary _________________ Switch brand model ____________________________________________ user _________________ password _________________ IP address _________________ List all display devices that will be connected to Premiere line players along with the primary input the native resolution and indicate when screen masking is...

Page 173: ...trol information may need to be entered after installation is complete Note MAC addresses are listed on the Components page of the browser interface Player MAC address are also listed on the System Summary page of the onscreen user interface Note The Control Protocol Device ID or CPDID is only necessary when routing commands through a central device e g a server It is configured on the CONTROL tab...

Page 174: ...ported and or cataloged Cataloging takes less than a minute per disc while it takes about 1 hour to import each Blu ray disc and 15 minutes to import each CD CSS protected DVDs cannot be imported to systems purchased from Kaleidescape on or after November 30th 2014 but they can be cataloged so that they appear in the onscreen user interface just like content downloaded from the Kaleidescape Movie ...

Page 175: ...nents page and open the LANGUAGE tab to choose preferences Change the DVD region if necessary Contact your dealer or Kaleidescape Support if the Blu ray region needs to be changed Refer to K000101 How do I change the region code Kaleidescape Support For additional help with the installation of a Premiere system contact Kaleidescape Technical Support Send email message to support kaleidescape com C...

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