JCM Part No. 960-000097R_Rev. 3
© 2010, JCM American, Corporation
A - 1 5
Troubleshooting
Universal Bill Acceptor (UBA-1x-SS & x4-SS-SU)
Appendix A
Table A-15
LED Reject Codes
LED Status
Error
Causes and Solutions
Red LED
Green LED
OFF
1 Flash
Slanted Bill Insertion Re-insert the bill straight.
OFF
2 Flashes
Magnetic Sensor
pattern error
Check all lenses for dirt or scratches. To clean the
lenses and sensor, refer to Section 2 regarding
Preventive Maintenance. An Upper Sensor Board
failure may have occurred. Check all harnesses and
connectors. To change the Upper Sensor Board refer to
Section 4 regarding Circuit Board Removal.
OFF
3 Flashes
Paper detected
inside the Acceptor
in standby mode
Remove the paper jam from the Acceptor path and
clean the lenses. To clean the lenses and sensor, refer
to Section 2 regarding Preventive Maintenance. An
Upper and/or Lower Sensor Board failure may have
occurred. Check all harnesses and connectors. To
change the Upper/Lower Sensor Board, refer to
Section 4 regarding Circuit Board Removal.
OFF
4 Flashes
Optical Sensor level
error
OFF
5 Flash
Banknote feed error
Type 1
Banknote movement error (Timing). Check for worn or
dirty Belts, poor quality Banknotes or Debris in the Bill
Transport Path.
OFF
6 Flashes
Banknote identif-
ication error
Remove the Bill from the Acceptor and clean the
lenses. To clean the lenses and sensors, refer to
Section 2 regarding Preventive Maintenance. An Upper
and/or Lower Sensor Board failure may have occurred.
Check all harnesses and connectors. To change the
Upper/Lower Sensor Board, refer to
Section 4 regarding Circuit Board Removal.
OFF
7 Flashes
Barcode Read
error
OFF
8 Flashes
Double Note or
Ticket error
OFF
9 Flashes
Inhibited Bill
Check and set DIP switches properly. Refer to Section
1 regarding Component Names, and Section 6
referencing Software Specifications/Requirements.
OFF
10 Flashes
Return Bill
Bill inhibited by host machine.
OFF
11 Flashes
Reserved
N/A
OFF
12 Flashes
Banknote feed error Check all bill path sensors.
OFF
13 Flashes
Banknote length
error
Check all belts and rollers in the Transport path. To
clean the belts and rollers, refer to Section 2 regarding
Preventive Maintenance. To change the belts and
rollers, refer to Section 4 regarding Disassembly
Instructions.
OFF
14 Flashes
Rear Banknote jam
error
Remove the Banknote from the Acceptor and clean the
lenses. To clean the lenses, refer to Section 2
regarding Preventive Maintenance. An Upper and/or
Lower Sensor Board failure may have occurred. Check
all harnesses and connectors. To change the Upper/
Lower Sensor Board, refer to Section 4 regarding
Circuit Board Removal.
OFF
15 Flashes
UVSensor
error
LED Reject Codes
Table A-15 lists the possible LED Reject Codes that can exist when a fault condition occurs.
If diagnostic LED status is different from
the Table A-15 listed states, contact JCM
Technical Support.