JCM Part No. 960-000097R_Rev. 3
© 2010, JCM American, Corporation
A - 3
Troubleshooting
Universal Bill Acceptor (UBA-1x-SS & x4-SS-SU)
Appendix A
Motor
continues to run.
Upper Guide is open.
Firmly close the guide.
A foreign object or a jammed
bill is stuck in the Transport
path.
Open the Guide, remove the foreign object or jammed bill, and
close the cover.
Motor driver failure.
Refer to the “No. 1 Transport Motor Forward/Reverse Rotation
Test” on page A-5 of this Appendix and conduct a Forward/
Reverse Motor Rotation Test.
Can not enter the
TEST mode.
Incorrect DIP Switch
settings.
Set the DIP Switch No. 8 to ON, and resupply power
to the UBA.
Dip switch failure.
Refer to the “No. 9 DIP Switch Test” on page A-11 of this
Appendix and conduct a DIP Switch TEST to check if the
specific DIP Switch Block has a failure.
CPU Board failure.
Exchange the CPU Board with a known good board. Refer to
“CPU Board Removal” on page 4-3 of Section 4 of this Manual
regarding Circuit Board Removal.
Table A-2
Adjustment Fault Conditions
Symptoms/Error
Messages
Possible Fault Causes
Corrective Action Required
Can not start the
ADJTOOL_V***
.exe program by
double-clicking on its
icon.
PC Operating System (OS)
is not compatible.
The current Adjustment program only supports the
Windows 2000/XP Operating System.
The program files are
corrupted.
Request the correct programs from JCM.
Communication
Error.
Wrong or inappropriate
connections
Check the PC harness connections and the related UBA
interface connectors. Check for any bent, missing or
damaged pins in the connector plug and receptacle.
UBA DIP Switch
settings are incorrect.
Set the UBA DIP Switches 1 to 7 OFF and Switch 8 to ON.
Recycle the power supplied to the external maintenance power
supply (P/N 702-000148).
DIP Switch failure.
Refer to the “No. 9 DIP Switch Test” on page A-11 of this
Appendix and conduct a DIP Switch Test.
CPU Board failure.
Exchange the CPU Board with a known good one. Refer to
Section 4 regarding Circuit Board Removal.
Adjustment Error.
Incorrect reference
paper type.
Follow the instruction provided in the ADJTOOL_V***.exe
program and use the correct reference paper recommended.
Upper/Lower Sensor Board
failure.
Change the Upper or Lower Sensor Board with a known good
board. Refer to Section 4 regarding Circuit Board Removal.
Table A-1
General Fault Conditions (Continued)
Symptoms/Error
Messages
Possible Fault Causes
Corrective Action Required
