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Inmarsat TT-3720A EXPLORER 700, User Manual

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Inmarsat TT-3720A EXPLORER 700 User Manual Download Page 173

Chapter 6: Maintenance and troubleshooting

98-122988-E

163

A WLAN connection 
cannot be established

The WLAN interface is 
disabled in the 
EXPLORER 700

Enable the interface by entering the 
display menu system and selecting 

SETTINGS

 > 

INTERFACES

 > 

WLAN

 

> 

ON

, or

by accessing the web interface and 
selecting 

SETTINGS

 > 

WLAN 

> 

Enabled

Your computer is placed 
too far away from the 
EXPLORER 700.

Bring the computer closer to the 
EXPLORER 700. 

Note that the specified maximum 
distance is only valid under ideal 
conditions.

You have not yet entered 
the country code for your 
WLAN.

Access the web interface and select 

SETTINGS

 > 

WLAN

.

Then enter the country code for your 
present location and click 

Apply

. 

For further information, see Configuring 
the WLAN interface on page 117.

You are using Bluetooth 
and WLAN simultaneously
(WLAN mode 802.11b/g, 
2.4 GHz) 

Do not use Bluetooth and WLAN 
simultaneously, or change the WLAN 
mode to 802.11a (5 GHz) if possible.

Problem

Possible Cause

Remedy

Summary of Contents for TT-3720A EXPLORER 700

Page 1: ...USER MANUAL EXPLORER 700 Thrane Thrane A S info thrane com www thrane com...

Page 2: ...luetooth is a registered trademark of Bluetooth SIG Windows and Outlook are registered trademarks of Microsoft Corporation in the United States and other countries Inmarsat is a registered trademark o...

Page 3: ...rtain conditions dangerous voltages may exist even with the power cable removed To avoid injuries always disconnect power and discharge circuits before touching them Do Not Service Alone Do not attemp...

Page 4: ...n come closer than the above indicated minimum safe distance to the antenna i e 1 m To comply with current FCC RF Exposure limits the antenna must be installed at or exceeding the minimum safe distanc...

Page 5: ...pad contains an overview of the display menu system and explains how to use the menus Using the interfaces explains how to set up and use each interface Using the web interface explains how to use the...

Page 6: ...s next 12 Chapter 2 Getting started In this chapter 13 Unpacking and assembling 13 Placing the EXPLORER 700 20 Connecting cables 20 Powering the EXPLORER 700 22 Options for the start up procedure 23 E...

Page 7: ...you can enter a passkey 55 Using a phone or fax machine 56 Selecting the call type 56 Connecting an analog phone or a fax machine 58 Connecting an ISDN phone or a G4 fax machine 59 Connecting a Blueto...

Page 8: ...interface 90 The Dashboard 91 Overview 91 Terminal properties 92 Managing calls and data sessions 92 Pointing using web interface 93 Using the phone book 94 General usage 94 Editing phone book entrie...

Page 9: ...Pairing Bluetooth devices from the web interface 122 Configuring the Phone Fax settings 125 Setting up call services 126 Configuring the ISDN interface 132 Setting a common APN 134 Setting the langua...

Page 10: ...M interface 176 Phone Fax interface 2 port 177 ISDN interface 2 port 178 LAN interface 2 port 179 USB interface 180 WLAN Access Point 181 Bluetooth interface 182 Antenna interface on Transceiver 183 D...

Page 11: ...or PDA or use the Bluetooth or WLAN interface point the antenna towards the BGAN satellite and you are online EXPLORER 700 is an essential evolution in satellite communication for governments broadca...

Page 12: ...ces Large file transfers Video conferencing and Streaming VPN Virtual Private Network access to corporate servers In this chapter This chapter gives an overview of the BGAN system and services and int...

Page 13: ...lephone calls Coverage The Inmarsat BGAN services are based on geostationary satellites situated above the equator Each satellite covers a certain area footprint The coverage map below shows the footp...

Page 14: ...nd the Satellite Access Station SAS The satellites are the connection between your EXPLORER 700 and the SAS which is the gateway to the worldwide networks Internet telephone network cellular network e...

Page 15: ...pe of connection is ideal for time critical applications like live video over IP The user pays for the duration of the connection per minute charge Circuit switched dialed service Two types of circuit...

Page 16: ...ntegral DHCP NAT wireless router Built in web interface allowing you to manage your phone book messages and calls and customize the terminal to your specific needs 10 32 V DC input 100 240 V AC power...

Page 17: ...EXPLORER 700 is designed for minimum power consumption This means that functions that are not currently used will automatically go into a sleep mode to minimize the power consumption In addition to th...

Page 18: ...pad The EXPLORER 700 has a display and a keypad for displaying status and for setting up the EXPLORER 700 For information on how to use the keypad and display and for an overview of the display menu s...

Page 19: ...as arrived Press OK on the keypad to view the alarm s or SMS message s a The red light will keep flashing after OK is pressed if there are more SMS messages or an alarm is still active For information...

Page 20: ...e Inmarsat CD ROM Additionally it is possible to control the EXPLORER 700 using AT Commands Refer to Appendix B AT commands Antenna The white part of the EXPLORER 700 including the support bracket is...

Page 21: ...ich services can be accessed from which interfaces and which types of equipment can be used Service Interface on the EXPLORER 700 Phone Fax Bluetooth USB LAN WLAN ISDN Display Keypad Circuit Switched...

Page 22: ...the BGAN system and of the EXPLORER 700 The next chapters will go into more detail about how to set up and use the EXPLORER 700 The following chapter Getting started explains how to unpack and start...

Page 23: ...EXPLORER 700 and make the first call or data session Unpacking and assembling Unpacking Unpack the EXPLORER 700 and accessories and check that the following items are present 41 5 cm antenna cable LA...

Page 24: ...ening the transport latch The EXPLORER 700 has a transport latch securing the transceiver and antenna during transport 1 Open the latch as shown 2 You can now flip up the antenna module and access the...

Page 25: ...enna If not you may accidently move the antenna when you connect cables or enter the PIN code Detached You can detach the antenna and use it as a separate antenna With the antenna separated from the t...

Page 26: ...e SIM card is provided by your Airtime Provider Insert the SIM card as follows 1 First press the eject button at the SIM slot marked USIM 1 to release the SIM card holder Use a pen or similar to press...

Page 27: ...first time To ensure accurate information on the battery capacity you should fully charge then fully discharge the battery until the EXPLORER 700 closes down automatically and finally recharge the ba...

Page 28: ...tery To remove the battery do as follows 1 If the transceiver and antenna are attached open the transport latch and flip up the antenna module Then gently lift the transceiver out of the antenna frame...

Page 29: ...milar to press the button 2 Remove the SIM card holder 3 Take the SIM card out of the holder and reinsert the holder Note When the SIM card is removed you cannot use the display menu system nor make c...

Page 30: ...ect all relevant cables Connector panel The connector panel is placed on the side of the EXPLORER 700 and has the following connectors 1 DC power input connector for connection to 10 32 V DC 1 USB con...

Page 31: ...to power You can connect the DC input to power without the battery inserted Note however that if you are connecting a solar panel the battery must be inserted If the battery is inserted when you appl...

Page 32: ...n next to the display and hold it down until the green Power indicator lights up It normally takes one or two seconds After switching on the EXPLORER 700 you will be prompted for a PIN Personal Identi...

Page 33: ...the use of PIN is disabled e g from the BGAN LaunchPad the display sequence is the same as after successfully entering the PIN This means that after power on you will see the Signal strength screen P...

Page 34: ...display will show POINT NOW when in the Main screen Press S or T to enter the menu system When you want to point the antenna press OK from the Main screen Emergency procedure 3 After power on cancel t...

Page 35: ...essed the previous digit is indicated by a To correct an entered digit press C to go back and use the S and T buttons again 4 After entering the last digit with OK press OK again to apply the PIN For...

Page 36: ...e antenna should be as accurate as possible The next sections describe how to point the antenna for the best possible signal Pointing data If the position of the satellite in relation to the EXPLORER...

Page 37: ...be able to establish a call or data session However the required signal strength can vary depending on a number of factors such as weather conditions and location Do not block the antenna signal with...

Page 38: ...system by pressing S or T and select PROPERTIES GPS STATUS For further information see Viewing the GPS status on page 47 Pointing the antenna towards the satellite You can use the EXPLORER 700 with th...

Page 39: ...ows the progress as follows SEARCHING The EXPLORER 700 searches for the network operator Note that the search procedure can be very short so you may not see this text REGISTERING The EXPLORER 700 is r...

Page 40: ...0 See Options and accessories on page 156 for information on type number Do as follows 1 Mount the EXPLORER 700 antenna on a pole or a wall for example using the Pole mount kit 2 Connect the antenna c...

Page 41: ...off hook key on Bluetooth handsets Example To call Thrane Thrane in Denmark 45 39558800 from an analog phone dial 00 45 39558800 Making a call to the EXPLORER 700 To make a call to a phone connected t...

Page 42: ...e correct interface of the EXPLORER 700 Phone Fax ISDN or Bluetooth To be able to receive a call with a Bluetooth handset the handset must be paired with the EXPLORER 700 For information on how to pai...

Page 43: ...r must be set up to obtain an IP address and a DNS server address automatically To check these settings on your computer do as follows For Windows XP 1 From the Start menu select Connect To Show All C...

Page 44: ...When power up and pointing is completed check the connection e g by starting your Internet Browser You may have to disable the Proxy server settings in your browser For further information see Browse...

Page 45: ...iles that are defined and selected for the LAN interface using the web interface The CONNECT menu allows you to start and stop data sessions with the listed Streaming Profiles CALLS shows missed recei...

Page 46: ...LEVEL 7 ON OFF TIMED SET LEVEL AUTOMATIC SET LEVEL LEVEL 1 LEVEL 2 LEVEL 3 LEVEL 4 LEVEL 5 LEVEL 6 LEVEL 7 POINTING MESSAGES ALARM ON OFF PHONE FAX BLUETOOTH LAN ISDN WLAN ENABLED DISABLED PIN Code St...

Page 47: ...e network operator REGISTERING The EXPLORER 700 is registering itself on the BGAN network If the GPS position has not yet been acquired at this point the display will show NO GPS For further informati...

Page 48: ...no battery is inserted the symbol is not shown in the display The battery is charging The signal strength Minimum two bars are normally required to be able to make a Standard Voice call Phone Fax int...

Page 49: ...d C for one second The display returns to the Main screen To activate deactivate Stealth mode Press C OK When stealth mode is activated the display shows STEALTH ACTIVATED for a moment then all lights...

Page 50: ...mation in the display on page 50 CANCEL in the left side of the display means Press C to cancel the current operation OK in the right side of the display means Press OK to accept the current operation...

Page 51: ...ough the list For information on how new messages are presented see Received messages on page 50 Opening or deleting received SMS messages To delete all messages go to the bottom of the list of messag...

Page 52: ...t START or STOP and confirm You can also start stop Streaming sessions using the web interface For further information see Setting up and activating a Streaming connection on page 70 Starting or stopp...

Page 53: ...a list of incoming calls that were answered OUTGOING to see a list of outgoing calls or data sessions 3 Select a call from the list to see details such as time date and phone number If there was an e...

Page 54: ...to set the level of backlight 1 to 7 Setting the display contrast To adjust the contrast of the display do as follows 1 Select SETTINGS DISPLAY CONTRAST 2 Select one of the following AUTOMATIC to let...

Page 55: ...e of the following interfaces PHONE FAX BLUETOOTH LAN ISDN WLAN 3 Select ON or OFF to enable or disable the selected interface Enabling or disabling stealth mode When the EXPLORER 700 is in stealth mo...

Page 56: ...ton is pressed Selecting the language You can change the language used in the display and in the web interface for the EXPLORER 700 Do as follows 1 Select SETTINGS LANGUAGE 2 Select the language you w...

Page 57: ...the current GPS status To view the GPS status select PROPERTIES GPS STATUS The GPS status screen can vary depending on the situation If the GPS position has not yet been obtained the display shows th...

Page 58: ...IMEI number International Mobile Equipment Identity of the EXPLORER 700 This is the unique mobile equipment number that identifies your EXPLORER 700 The IMEI number is also printed on the serial numbe...

Page 59: ...K Use S and T to scroll through the name ID and time stamp If the text is too long press OK X to scroll through the rest of the text Help desk If you need support regarding airtime you may call the Ai...

Page 60: ...ssage press OK to view the message If the message is information of voice mail press OK or C to go back to the Main screen The red message indicator will keep flashing until you have collected your vo...

Page 61: ...ming data has the highest priority then CS calls and then Background data Within these categories the oldest calls data sessions have the highest priority Request for action A request for action if it...

Page 62: ...to connect a computer PC laptop or similar With a computer and a browser you can use the following to set up the EXPLORER 700 The built in web interface of the EXPLORER 700 The BGAN LaunchPad The web...

Page 63: ...one Fax Bluetooth USB LAN WLAN ISDN Display Keypad Circuit Switched Connection 3 1 kHz Audio Analog telephone Bluetooth handset ISDN telephone G3 Fax machine G4 fax machine Standard Voice Analog telep...

Page 64: ...ess S or T 2 Select SETTINGS INTERFACES 3 Select the interface you want to enable or disable 4 Select ON to enable or OFF to disable Using web interface To enable or disable an interface using the web...

Page 65: ...00 For further information see Getting started on page 13 2 Turn on Bluetooth on your Bluetooth device and place it close to the EXPLORER 700 3 On your Bluetooth device search for new devices and sele...

Page 66: ...ge 72 For information on how to set call types for ISDN see Configuring the ISDN interface on page 132 For the Phone Fax or Bluetooth interface do as follows 1 Access the web interface See The web int...

Page 67: ...ace refer to your airtime subscription For information on how to make a call to the EXPLORER 700 see Making a call to the EXPLORER 700 on page 63 Selecting the incoming call type To select which call...

Page 68: ...the cable to one of the Phone Fax connectors on the EXPLORER 700 3 Power up the EXPLORER 700 and point the antenna as described in Pointing the antenna on page 26 4 Check the connection by making a ph...

Page 69: ...e EXPLORER 700 3 Power up the EXPLORER 700 and point the antenna as described in Pointing the antenna on page 26 4 Check the connection by making a phone call or sending a fax See Making or receiving...

Page 70: ...devices are already paired do as follows to connect 1 Power up the handset and the EXPLORER 700 2 Place the handset close to the EXPLORER 700 3 Turn on Bluetooth on your device The Bluetooth connecti...

Page 71: ...has been accepted and you can hang up or dial a number Wrong PIN If instead of the busy tone or dialing tone you continue to hear 2 beeps pause 2 beeps etc it means the PIN was wrong Check that you h...

Page 72: ...owed by or off hook key Example To call Thrane Thrane in Denmark 45 39558800 from an analog or ISDN phone dial 00 45 39558800 If there was an error establishing the connection the web interface and th...

Page 73: ...are available on the SIM card you can look them up using the display menu system or the web interface Display menu system Enter the menu system and select PROPERTIES MOBILE NUMBERS web interface If a...

Page 74: ...n the subsequent sections Number Function 0 followed by or off hook key Redial last called number on this interface 00 followed by or off hook key Redial last answered call on this interface Note If t...

Page 75: ...follows Display Enter the menu system and select PROPERTIES BLUETOOTH DEVICES The list shows all accepted Bluetooth devices with local number and Bluetooth name web interface Access the web interface...

Page 76: ...et uses a softkey in stead of the R key If you want to Do as follows Clear the current call and accept the waiting call Press R 1 within the time out period Hold the current call and accept the waitin...

Page 77: ...disconnected When the call is answered a connection is established between the initial caller and the new recipient 2 If only one or none of the devices are Bluetooth devices you have two options Han...

Page 78: ...n page 56 UDI must be used for an ISDN fax machine Refer to Configuring the ISDN interface on page 132 To send a fax from a fax machine connected to the EXPLORER 700 dial 00 country code phone number...

Page 79: ...pplication Interface Power Consumption Amount of Setup Range LAN High None or very little Up to 100 m of cable USB Low Some setup necessary Up to 5 m of cable ISDN Medium Some setup necessary Up to 10...

Page 80: ...urther information see Using Profiles on page 145 and Using a Traffic Flow Template on page 148 Setting up and activating a Streaming connection By default any data connection on the EXPLORER 700 is a...

Page 81: ...use a shielded cable mounted with an RJ 45 connector For specifications refer to LAN interface 2 port on page 179 For the LAN interface to work without any further setup the computer must be set up t...

Page 82: ...LORER 700 and point the antenna as described in Pointing the antenna on page 26 After pointing the connection is automatically established By default the connection is a Standard data connection 4 Che...

Page 83: ...17 To connect to the WLAN interface do as follows 1 Power up the EXPLORER 700 and point the antenna 2 Power up your computer and place it close to the EXPLORER 700 3 Select the EXPLORER 700 WLAN acces...

Page 84: ...able to the USB connector on the EXPLORER 700 4 Power up the EXPLORER 700 as described in Getting started on page 13 5 Your computer should now automatically discover that new hardware is connected 6...

Page 85: ...e USB interface for the first time see First time setup of USB on page 74 To connect to the USB interface do as follows 1 Power up your computer 2 Connect the USB cable to the USB port of your compute...

Page 86: ...cluded in your subscription 2 From your Airtime Provider acquire the ISP phone number User name and Password to access the 64 kbps UDI service 3 If you have not yet installed the Thrane Thrane EXPLORE...

Page 87: ...o connect to the ISDN interface do as follows 1 Connect your computer to your ISDN modem 2 Connect the ISDN cable between your ISDN modem and one of the ISDN connectors on the EXPLORER 700 3 Power up...

Page 88: ...as follows to connect 1 Place the computer close to the EXPLORER 700 2 Power up the EXPLORER 700 and point the antenna 3 Power up your computer 4 Turn on Bluetooth on your computer If the devices are...

Page 89: ...enu 4 Select Show All Connections 5 Open the New Connection Wizard and click Next 6 Select Connect to the Internet and click Next 7 Select Set up my connection manually and click Next 8 Select Connect...

Page 90: ...page 120 11 Click Next 12 If you are using UDI enter the User name and Password and click Next If you are not using UDI simply click Next without entering User name and Password See Using 64 kbps UDI...

Page 91: ...able lengths see Options and accessories on page 156 For specifications on the antenna interface refer to Antenna interface on Transceiver on page 183 Connecting the antenna Do as follows 1 Connect th...

Page 92: ...y is inserted 2 Connect the cable to your solar panel 3 Connect the other end of the cable to the DC in connector on the EXPLORER 700 4 Point the solar panel directly towards the sun to obtain maximum...

Page 93: ...or further information on the functions of the I O interface contact your distributor For specifications on the I O interface refer to I O interface on page 187 Connecting to the I O interface Do as f...

Page 94: ...ng to the EXPLORER Bluetooth Handset charger interface Do as follows 1 Connect the Bluetooth charger cable to the charging connector on the EXPLORER 700 Make sure the connector is oriented correctly i...

Page 95: ...Mozilla Firefox 1 0 and Apple Safari 2 0 have been tested successfully with the web interface You may be able to use other browser versions as well Connecting Connect your computer to the EXPLORER 70...

Page 96: ...e web interface only if you wish Consult your browser help for information To disable the use of a Proxy server completely do as follows 1 In Microsoft Internet Explorer select Tools Internet Options...

Page 97: ...page 69 2 Start up the EXPLORER 700 For further information see Getting started on page 13 3 Open your browser and enter the IP address of the EXPLORER 700 The standard IP address is 192 168 0 1 If yo...

Page 98: ...This section is used for viewing or changing settings or for performing actions Icons in the icon bar The following icons may appear in the icon bar in the web interface Icon Explanation Phone Fax in...

Page 99: ...lick the relevant subject in the navigation pane or click the relevant icon in the icon bar The status or settings are displayed in the contents section To see the site map click SITE MAP in the navig...

Page 100: ...the PROPERTIES window and upload software Access to all other parts of the web interface requires a PIN Type in the PIN and press OK When the PIN is accepted the web interface opens the Dashboard and...

Page 101: ...rd 91 The Dashboard Overview The Dashboard is used for control and inspection of ongoing communication and for viewing properties of the EXPLORER 700 The NETWORK section shows the name of the Airtime...

Page 102: ...ces in the EXPLORER 700 WLAN MAC address for the WLAN interface in the EXPLORER 700 Managing calls and data sessions Start stop a Streaming session on the LAN interface To start or stop a Streaming se...

Page 103: ...g the display for observing the signal strength you can view and accept the signal strength in the web interface Do as follows 1 From the TERMINAL section of the Dashboard click the link Go to pointin...

Page 104: ...In the phone book you can Look up phone numbers Look up short dial numbers for easy dialing from an analog or Bluetooth handset Modify or delete existing names and phone numbers or enter new names an...

Page 105: ...one book from an analog phone take the phone off hook and dial 03 Editing phone book entries Adding a new entry To add a new entry do as follows 1 In the phone book locate the empty entry number where...

Page 106: ...ns The listed information includes Time connected using Standard Voice and time connected using 3 1 kHz Audio Exporting the call log The EXPLORER 700 logs all calls and data sessions For information o...

Page 107: ...that was not received Standard data sessions shows the start time bytes in bytes out and estimated charge of each Standard data session Streaming data sessions shows the start time duration type Stre...

Page 108: ...the message text is too long for one SMS the message is sent as two or more SMS messages The field below the message field shows the number of SMS messages used to send the message Important If the EX...

Page 109: ...he message you want to send When the Write message window opens click Send The EXPLORER 700 now attempts to send the message again To make sure the message has been sent look in the Sent folder Click...

Page 110: ...ing a message If a message has arrived the icon bar at the top of the web interface shows an unopened envelope Click the envelope to see the new message s Otherwise to see new messages click MESSAGES...

Page 111: ...nd click Send If you want to move all the new messages click Move all new messages to Inbox Options for SMS messages in the Inbox The messages in the Inbox are the incoming messages that have been rea...

Page 112: ...cation setting for an individual message For further information see Sending an SMS message from the EXPLORER 700 on page 98 Do as follows 1 Select MESSAGES Message settings from the left navigation p...

Page 113: ...n pane To change the number click Edit next to SMS service center change the number and click Save Then click Apply to apply all changes in the window The SMS service center number is provided from yo...

Page 114: ...ting up the EXPLORER 700 104 Setting up the EXPLORER 700 Accessing the EXPLORER 700 settings Select SETTINGS from the left navigation pane The SETTINGS window contains the local settings of the EXPLOR...

Page 115: ...EXPLORER 700 is powered select Yes To have the EXPLORER 700 automatically register itself on the network every time the EXPLORER 700 is powered select No 2 Click Apply If you have selected that pointi...

Page 116: ...LORER 700 has audio indicators for different events or situations To enable or disable these audio indicators do as follows 1 In the Audio indicators section of the SETTINGS window turn the audio indi...

Page 117: ...ws 1 Select SETTINGS from the left navigation pane 2 In the Stealth mode section click Enable If you click Disable the Stealth mode function cannot be activated 3 Click Apply Important Only enable act...

Page 118: ...select Enabled or Disabled 4 Click Apply Description of data settings Introduction There are several data parameters that can be set up in the web interface This section gives an overview of these pa...

Page 119: ...ndard or Streaming connection You can select between a number of predefined Profiles or define your own Profiles for your data transmission In the EXPLORER 700 you need an Administrator password to de...

Page 120: ...terfaces 110 Configuring the USB interface For an explanation of each of the data settings see Description of data settings on page 108 To configure the USB interface do as follows 1 Select SETTINGS U...

Page 121: ...the Primary Profile Select a Profile from the scroll list This Profile is used by the USB interface as a first choice when possible There are 5 predefined Profiles Standard Streaming 32 kbps Streamin...

Page 122: ...ption of data settings on page 108 All LAN settings except enabling disabling the interface also apply to the WLAN interface To configure the LAN interface do as follows 1 Select SETTINGS LAN 2 Select...

Page 123: ...e satellite network To check this setting on your computer see the TCP IP properties of the LAN connection 7 Under IP Header compression select Enabled or Disabled For information on this setting see...

Page 124: ...lates see Using Profiles on page 145 and Using a Traffic Flow Template on page 148 12 Select the Secondary Profile To select more than one secondary Profile press and hold Ctrl or Shift while selectin...

Page 125: ...information on how to set the terminal in Router mode see Configuring the LAN interface on page 112 The following example shows how to allow internet access to a mail server smtp connected to the term...

Page 126: ...122988 E Setting up the interfaces 116 7 In the Active column select which ports should have port forwarding activated 8 Click Apply You can now access the mail server from the Internet using the ext...

Page 127: ...ct the Country code for your present location The list below explains the country codes Note The country code must be entered before you can continue with the WLAN configuration and or use the WLAN in...

Page 128: ...nterface 6 Next to Broadcast SSID select Enabled or Disabled If you select Enabled your WLAN access point is shown to other users If you select Disabled your WLAN access point is hidden 7 Type in the...

Page 129: ...must normally be a hexadecimal code However if you are using WPA or WPA2 encryption you can choose to use a text string which may be easier to memorize 11 Type in the Encryption key for the selected...

Page 130: ...luetooth 2 Under BLUETOOTH VOICE DEVICES set the call type for incoming and outgoing calls All paired voice devices are listed with their local phone numbers Call types are described in more detail in...

Page 131: ...he APN is taken from the Common APN defined under SETTINGS Common Refer to Setting a common APN on page 134 SIM default The APN is taken from the SIM card Network assigned The APN is assigned from the...

Page 132: ...recognizes the other device Preparing the EXPLORER 700 for Bluetooth pairing To prepare the Bluetooth interface on the EXPLORER 700 do as follows 1 Connect a computer to the EXPLORER 700 e g using th...

Page 133: ...evices have a fixed passkey which must be entered on the other device This section describes how to pair such devices with the EXPLORER 700 Do as follows to pair the devices 1 Connect a computer to th...

Page 134: ...ER 700 do as follows 1 Access the web interface Refer to The web interface on page 85 2 Select SETTINGS Bluetooth Paired devices The list shows all devices that are paired with the EXPLORER 700 You ca...

Page 135: ...the Phone Fax interface 3 Set the call type for incoming and outgoing calls Call types are described in more detail in Selecting the call type on page 56 For Incoming calls you can check Standard or 3...

Page 136: ...ing Call barring Call waiting Line identification Closed user group Note that depending on the network some of these call service settings may prevent others from being activated The settings are appl...

Page 137: ...Call forward from the left navigation pane 2 For each call type select Enabled next to the situation s in which you want to forward incoming calls 3 Next to the enabled items type in the phone number...

Page 138: ...Phone Fax Call barring from the left navigation pane 2 Click OK next to Read current settings to make sure the window is updated 3 For each call type select which calls should be barred 4 In the Barri...

Page 139: ...or transmitting data on the Phone Fax interface Do as follows 1 Select SETTINGS Phone Fax Call waiting from the left navigation pane 2 Click OK next to Read current settings to make sure the window is...

Page 140: ...Line identification You can set up the terminal to show your number when you are making a call or transmitting data on the Phone Fax interface Do as follows 1 Select Settings Phone Fax Line identific...

Page 141: ...ings for these user groups do as follows 1 Select Settings Phone Fax Closed user group from the left navigation pane 2 Type in your user group number s under Group no 3 Select which group s should be...

Page 142: ...o configure the ISDN interface do as follows 1 Select SETTINGS ISDN 2 Select whether the ISDN interface should be Enabled or Disabled 3 Select whether the 38 V power output of the ISDN interface shoul...

Page 143: ...Standard call arrives both devices will accept the call If you make a local call to one of the local numbers 0401 or 0402 only the called device will accept the call 6 For each ISDN port set the call...

Page 144: ...follows 1 Select SETTINGS Common 2 Select the APN You have the following options SIM default The APN is taken from the SIM card This is the recommended option unless you have special requirements Net...

Page 145: ...to use in the web interface and the display menus of the EXPLORER 700 Do as follows 1 Select SETTINGS Language 2 Select the language you want to use Available languages are English French German Russi...

Page 146: ...e number that identifies your EXPLORER 700 SMS service center A number used to identify the SMS service center used by your EXPLORER 700 to send and receive SMS messages Mobile subscriber numbers only...

Page 147: ...tware from your computer To upload software from your computer to the EXPLORER 700 do as follows 1 Download the new software as described in the next section or acquire the software version from Thran...

Page 148: ...re you have a connection to the Internet from your EXPLORER 700 2 Open the web interface and select PROPERTIES from the left navigation pane 3 Click Upload from the left navigation pane 4 Click Check...

Page 149: ...er saving the software on your computer follow the procedure in the previous section Uploading software from your computer to upload the software from the computer to your EXPLORER 700 Important The E...

Page 150: ...operties Alarm list from the left navigation pane The Alarm list window shows a detailed list of active alarms including the time of the first occurrence ID and severity of the alarm message number of...

Page 151: ...r the Administration user name and password The default user name is admin and the default password is 1234 If you have forgotten the administrator password you can reset the password by clicking the...

Page 152: ...t the serial number and IMEI number of the terminal 2 Click the link Forgot administrator password at the bottom of the ADMINISTRATOR LOGON window see the previous section 3 Type in the reset code obt...

Page 153: ...t the next logon the new password is required Saving a configuration to a file If you need to reuse a configuration in another EXPLORER 700 you can save your current configuration to a file which can...

Page 154: ...t navigation pane select ADMINISTRATION Call Charges 2 Select the currency from the Currency drop down list 3 Enter the tariff for each of the services 4 Click Apply The entered tariffs are used for e...

Page 155: ...your own Profiles for your data transmission If no Traffic Flow Template TFT is defined the Primary Profile for an interface is used for all traffic on that interface See What is a Traffic Flow Templa...

Page 156: ...new Profile select a class from the drop down list You may select one of the following Conversational is real time two way conversation It is primarily used for voice over IP and video conferencing S...

Page 157: ...ts are allowed to contain errors This setting is suitable for delay sensitive transmission because the need for retransmission is limited The SDU Error settings in step 8 and step 9 will apply No mean...

Page 158: ...lter in the TFT Purpose of the Traffic Flow Template The purpose of the TFT is to assign different priorities to different types of traffic in order to optimize performance Example When you are browsi...

Page 159: ...ges appear in hover text when you pass the mouse over the fields Source address Subnet mask Protocol number Destination port range From and To Note that Source and Destination are relative the core ne...

Page 160: ...RATION User permissions 2 For each item under ALLOW USERS TO select yes to allow access or no to block access to the settings 3 For each of the listed interfaces under ALLOW AT COMMANDS ON select yes...

Page 161: ...card the number is displayed as a link To change the number click the link change the number and click Apply If you need help with EXPLORER 700 issues you should call your local distributor Generating...

Page 162: ...b interface for setup and use of the EXPLORER 700 You should now be able to set up the EXPLORER 700 pair Bluetooth devices check status read and send SMS messages use the phone book and much more The...

Page 163: ...enter the display menu system or the web interface of your EXPLORER 700 and select HELP DESK This help desk number is either taken from the SIM card or entered manually If no number is available unde...

Page 164: ...e capacity measurement Never leave the battery fully discharged for a longer period of time If the battery is not to be used for a shorter period of time 1 month charge the battery to minimum 20 to 30...

Page 165: ...ternal power Then use the EXPLORER 700 or leave it on until the display shows a battery capacity of approximately 50 3 Switch off the EXPLORER 700 4 Remove the battery and store it In this condition t...

Page 166: ...arger cradle for EXPLORER Bluetooth Handset power supply TT 3625A Opt 003 EXPLORER 700 Battery TT 3686P Antenna cables current rating 2 5 A 41 5 cm 10 m 30 m 60 m 100 m TT 3720A Opt 937 TT 3720A Opt 9...

Page 167: ...LORER 700 is switched on The EXPLORER 700 may be in Stealth Mode all lights and sounds are off Press C OK on the display keypad This will toggle Stealth Mode on off The EXPLORER 700 cannot be switched...

Page 168: ...atellites is not blocked To obtain GPS fix the EXPLORER 700 should be placed flat on an even surface pointing straight upwards with a clear view to as much of the sky as possible When the EXPLORER 700...

Page 169: ...ay reduce the signal level The antenna is pointed in the wrong direction Check that the antenna is pointed according to the position data Adjust the position to the highest possible signal strength Co...

Page 170: ...number in the dial up connection to 98 or 99 and open the dial up connection before accessing the web interface A Phone Fax connection cannot be established The interface is disabled in the EXPLORER...

Page 171: ...t the cable You have connected to the LAN interface Connect the cable to the interface marked ISDN The cable type or connector type is not correct For information on the correct type of connector and...

Page 172: ...r a passkey on page 55 Incoming calls The call type used for the call is not selected in the web interface Make sure the call type used for calls to the EXPLORER 700 is selected in the web interface A...

Page 173: ...Bring the computer closer to the EXPLORER 700 Note that the specified maximum distance is only valid under ideal conditions You have not yet entered the country code for your WLAN Access the web inte...

Page 174: ...ating a dial up connection on page 79 The Thrane Thrane EXPLORER USB driver is not installed Install the driver as described in First time setup of USB on page 74 The USB connection uses a wrong COM p...

Page 175: ...etooth pairing on page 55 The requested Bluetooth profile is not supported or is not activated on the computer Check the Bluetooth installation on your computer to see if the profile is supported and...

Page 176: ...es the number of new alarms and the red message indicator is flashing You now have the following options Press C to ignore the alarm message and continue from where you were before the alarm was issue...

Page 177: ...ith the battery Only use the EXPLORER 700 with external power supply Contact your distributor 00210 to 00219 SIM module error The SIM interface on the EXPLORER 700 cannot be used Contact your distribu...

Page 178: ...perly connected to the transceiver If the problem persists contact your distributor 00330to 00339 ISDN failure The ISDN interface on the EXPLORER 700 cannot be used Contact your distributor 00340to 00...

Page 179: ...ellite Check that the antenna is pointed according to the position data Adjust the position to the highest possible signal strength 01500 to 01509 SIM card missing No SIM card is detected in the SIM s...

Page 180: ...off The network has turned ciphering off Do not transmit data that requires ciphering 02200to 02209 Ethernet connection failed Ethernet data session could not be established See the display call log...

Page 181: ...k as a valid BGAN network Restart the EXPLORER 700 If the problem persists contact your distributor 03000to 03009 Antenna burst loss The antenna failed to transmit If the problem persists contact your...

Page 182: ...erload 3 Temperature overload 1 Check the wires 2 Wait until the alarm is cleared then try again 3 Wait until the alarm is cleared then try again 03700to 03709 Calibration error The EXPLORER 700 has l...

Page 183: ...ror etc This information can help troubleshooting errors in the EXPLORER 700 The Alarm log is not accessible from the user interface but is included when you generate a diagnostic report For informati...

Page 184: ...2 64 128 256 kbps Physical dimensions Total Antenna Transceiver 297 mm x 399 mm x 51 mm 11 7 x 15 7 x 2 0 297 mm x 399 mm x 51 mm 11 7 x 15 7 x 2 0 280 mm x 228 mm x 40 mm 11 0 x 8 9 x 1 6 Weight Tota...

Page 185: ...ery type Lithium ion rechargeable Voltage 11 1 V Capacity 4 4 Ah Time between recharging Standby timea Tx time max Rx time max a Performance depends on a wide range of factors and actual usage 36 hour...

Page 186: ...is reserved for future use GND Item Specification DC input range 10 to 32 V DC Power consumptiona Standby mode Transmit mode During charging a Performance depends on a wide range of factors and actual...

Page 187: ...for the Phone Fax connectors is as follows Specifications Pin Function 1 NC 2 Tip 3 Ring 4 NC 1 2 3 4 RJ 11 Connector Female Receptacle Item Specification Number of connectors 2 Connector type RJ 11...

Page 188: ...s is as follows Specifications Pin Function 1 NC 2 NC 3 Rx 4 Tx 5 Tx 6 Rx 7 NC 8 NC RJ 45 Connector Female Receptacle Item Specification Number of connectors 2 Connector type RJ 45 female Max number o...

Page 189: ...cifications Pin Function 1 Rx 2 Rx 3 Tx 4 NC 5 NC 6 Tx 7 NC 8 NC RJ 45 Connector Female Receptacle Item Specification Number of connectors 2 Connector type RJ 45 female Auto cross over MDI MDI X IEEE...

Page 190: ...SB connector is as follows Specifications Pin Function 1 5 V DC 2 D 3 D 4 GND Type B Female Receptacle Item Specification Version 1 1 Slave Connector type B female Max data rate 12 Mbps Max cable leng...

Page 191: ...Item Specification Standard IEEE 802 11 a b g Antenna Dual space diversity antennas integrated in transceiver unit Frequencies 2 4 GHz 802 11b g or 5 GHz 802 11a Max coverage outdoora a Performance de...

Page 192: ...or Antenna Integrated in transceiver unit Physical media Frequency Hopping Spread Spectrum RF Max data rate 721 kbps 57 6 kbps Frequency 2400 to 2483 5 MHz Max coverage outdoora a Performance depends...

Page 193: ...he antenna connector on the transceiver Specifications Signal GND Item Specification Connector type TNC female Max cable length 100 m 328ft single cable 50 Max cable loss 1 4 totala 20 dB 1 5 GHz a No...

Page 194: ...on the detachable antenna of the EXPLORER 700 Specifications Signal GND Item Specification Type Directional patch array manually adjustable Polarization RHCP Connector type QN female Frequencies Inma...

Page 195: ...nterface Connector pin out This drawing shows the connector for the EXPLORER Bluetooth Handset charging interface Pin 1 is the pin closest to the coding projection on the plastic insert Specifications...

Page 196: ...ector type DC input connector for pin out see Power input on page 176 Solar panel type 12 V unregulated solar panels built in Maximum Power Point Tracking for solar panel regulation Max open circuit v...

Page 197: ...ng shows the connector for the Input Output interface Specifications 3 Input Output 3 GND Item Specification Connector type 1 TT31 203302 403 S2L SMT 3 5 6 90G Weidmuller 1794210000 Function 3 input o...

Page 198: ...188 Serial number labels The following label is placed on the transceiver part of the EXPLORER 700 The following label is placed on the antenna part of the EXPLORER 700 Xes are replaced by the releva...

Page 199: ...the following restrictions apply France Outdoor use must be limited to 10 mW EIRP within the frequency band 2454 MHz to 2483 5 MHz Italy Outdoor use outside own premises require general authorization...

Page 200: ......

Page 201: ...of the EXPLORER 700 and launch your terminal program The following section contains a list of commands that can be used with the EXPLORER 700 For further information on the AT commands refer to the fo...

Page 202: ...ATT Select tone dialing command ATV DCE response format ATX Result code selection and call progress monitoring control ATZ Reset to default configuration AT C Circuit 109 Received line signal detecto...

Page 203: ...context activate or deactivate AT CGATT PS attach or detach AT CGCLASS GPRS mobile station class AT CGCMOD PDP context modify AT CGDATA Enter data state AT CGDCONT Define PDP context AT CGDSCONT Defi...

Page 204: ...MI Request International Mobile Subscriber Identity AT CIND Indicator control AT CLAC List all available AT commands AT CLCC List current calls AT CLCK Facility lock AT CLIP Calling line identificatio...

Page 205: ...one book entries AT CPBS Select phone book memory storage AT CPBW Write phone book entry AT CPIN Enter PIN AT CPLS Selection of preferred PLMN list AT CPMS Preferred message storage AT CPOL Preferred...

Page 206: ...ties list AT GCI Country of Installation AT GMI Request manufacturer identification AT GMM Request model identification AT GMR Request revision identification AT GSN Request product serial number iden...

Page 207: ...ncoming voice quality AT_ITCSO Configure outgoing voice quality AT_ITEMP Temperature in the EXPLORER 700 AT_ITISDN ISDN Configuration AT_ITMSN Configuration of MSN numbers to an interface call type AT...

Page 208: ...gulations In short it makes the product legal to be sold in the European Union CID Context IDentifier D DHCP Dynamic Host Configuration Protocol A protocol for assigning dynamic IP addresses to device...

Page 209: ...tude of a receiver on Earth by calculating the time difference for signals from different satellites to reach the receiver I IMEI International Mobile Equipment Identity A unique number given to every...

Page 210: ...e two devices automatically accept communication with each other Passkey A unique code or password used when pairing Bluetooth devices PCB Printed Circuit Board PDA Personal Digital Assistant A lightw...

Page 211: ...connection you are charged by the minute like for a telephone connection T TFT Traffic Flow Template A packet filter list allowing the Core network and the EXPLORER 700 to classify packets received f...

Page 212: ...tting for Bluetooth 121 setting for LAN 112 setting for USB 110 applications overview 7 AT commands 191 audio indicators 44 106 audio quality 56 automatic power up 46 105 Azimuth 26 B backlight in dis...

Page 213: ...178 LAN 179 overview 20 Phone Fax 177 Power 176 USB 180 contact information 153 contrast in display 44 106 Country selecting for WLAN 117 coverage Inmarsat BGAN system 3 D dashboard 91 data advanced...

Page 214: ...ecting a phone or a fax 59 setting call type 132 setting up 132 specifications 178 ISDN using USB 76 items included in delivery 13 L LAN interface connecting 71 setting up 112 specifications 179 langu...

Page 215: ...interface connecting 58 setting voice quality 125 specifications 177 power 22 automatic 46 105 connecting 21 specifications 176 power up mode 46 105 Profiles for data transmission 145 selecting for B...

Page 216: ...nabling 45 107 Streaming data 70 activating 42 70 defining Profiles for 145 supplementary services setting up 126 supported 5 using 66 support contact information 153 T telephone interface connecting...

Page 217: ...Index 98 122988 E 207 wireless LAN interface connecting 73 setting up 117 specifications 181 WLAN country code 117 WLAN interface connecting 73 setting up 117 specifications 181...

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