imagistics im3510, Operation Manual

Page: 91 / 128

5-15
5
Troubleshooting finisher problems
Check the list below before calling for service.
FINISHER
Problem
Stapling position is
not correct.
The finisher does
not operate.
Stapling cannot be
performed.
Stapled sets are not
stacked correctly or
some sheets in a
set are not stapled.
Check
Stapling position not set correctly?
Are any finisher covers open?
Message indicating need to remove
paper from the stapler compiler
displayed?
Is a “CHECK THE STAPLER UNIT” or
“CHECK STAPLER POSITION OR
STAPLE JAM” message displayed?
Is a message “ADD STAPLES”
displayed?
Different size paper included?
Paper heavily curled?
Solution or cause
Check the stapling position setting. (See page
5-16.)
Close all covers.
Open the finisher as
described in step 4 on page
5-14 and remove all paper
from the stapler compiler.
Check the staple unit. (See page 5-13.)
Replace the staple cartridge. (See page 5-12.)
Stapling cannot be performed onto different size
paper.
Paper may be curled heavily depending on the
paper type and quality. Remove paper from the
paper tray or the bypass tray, turn it upside down,
and load it again.