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System Storage SAN Volume Controller

Hardware Maintenance Guide

Version 6.2.0

GC27-2283-00

Summary of Contents for SAN Volume Controller 2145-CG8

Page 1: ...System Storage SAN Volume Controller Hardware Maintenance Guide Version 6 2 0 GC27 2283 00...

Page 2: ......

Page 3: ...System Storage SAN Volume Controller Hardware Maintenance Guide Version 6 2 0 GC27 2283 00...

Page 4: ...ironmental Notices and User Guide on the documentation CD This edition applies to the IBM System Storage SAN Volume Controller Version 6 2 0 and to all subsequent releases and modifications until othe...

Page 5: ...k 46 Replacing the SAN Volume Controller in a rack 55 Removing the support rails for a SAN Volume Controller 61 Installing the support rails for a SAN Volume Controller 66 Removing the top cover 77 Re...

Page 6: ...tention bracket 305 Removing the 2145 UPS 1U 306 Replacing the 2145 UPS 1U 309 Removing the support rails for a 2145 UPS 1U 314 Installing the support rails for the 2145 UPS 1U 315 Removing the power...

Page 7: ...taching the cable retention bracket to the SAN Volume Controller 2145 8F4 power cable 45 33 Removing the 2145 CG8 or 2145 CF8 from the rack 48 34 The captive thumbscrews that secure the node and the s...

Page 8: ...8G4 and 2145 8F4 or 2145 8F2 operator information panel 103 91 SAN Volume Controller models 2145 CG8 2145 CF8 2145 8A4 2145 8G4 and 2145 8F4 or 2145 8F2 power control button 104 92 Locating the SAN V...

Page 9: ...n the SAN Volume Controller 2145 8F2 or the SAN Volume Controller 2145 8F4 154 147 CMOS battery socket 155 148 SAN Volume Controller 2145 CG8 or 2145 CF8 power supply 158 149 SATA connectors on the SA...

Page 10: ...45 CG8 or 2145 CF8 204 201 High speed SAS adapter assembly and high speed SAS cable in the SAN Volume Controller 2145 CG8 or 2145 CF8 205 202 Boot disk SAS cable and the high speed SAS cable connected...

Page 11: ...r 2145 CG8 or 2145 CF8 microprocessor bracket frame 253 252 Aligning the microprocessor installation tool 254 253 Lifting the microprocessor out of the microprocessor bracket frame 254 254 SAN Volume...

Page 12: ...me Controller 2145 8G4 system board 300 303 Attaching the mounting plates 303 304 Power cable clips 304 305 2145 UPS 1U power cable retention bracket hardware 305 306 2145 UPS 1U power cable retention...

Page 13: ...edures 12 12 Distinctive characteristics of the SAN Volume Controller 2145 8G4 versions 13 13 FRU part numbers that are unique for the SAN Volume Controller 2145 8G4 Rev 1 version 14 14 FRU part numbe...

Page 14: ...xii IBM SAN Volume Controller Hardware Maintenance Guide...

Page 15: ...rt for SAN Volume Controller 2145 website at www ibm com storage support 2145 and click the documentation link General safety When you service the SAN Volume Controller redundant ac power switch or th...

Page 16: ...trical conductors v Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes...

Page 17: ...instructed otherwise in the installation and configuration procedures v Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product...

Page 18: ...n Use extreme care when measuring high voltages v Regularly inspect and maintain your electrical hand tools for safe operational condition v Do not use worn or broken tools and testers v Never assume...

Page 19: ...the power cord is the appropriate type as specified in the parts listings c Ensure that the insulation is not worn or damaged 4 Check for any obvious nonstandard changes both inside and outside the un...

Page 20: ...e test is successful if the measured resistance is 0 1 ohm or less Attention Some electrical circuits can be damaged if the external signal cables are present at the SAN Volume Controller while it is...

Page 21: ...e ground pin of the input power receptacle b The uninterruptible power supply from the ground pin of the input power receptacle to the ground conductor of the output power receptacle c If used the red...

Page 22: ...lume Controller and each uninterruptible power supply support emergency power off EPO shutdowns Handling static sensitive devices Ensure that you understand how to handle devices that are sensitive to...

Page 23: ...nmental notices and statements that are applicable to this product Product recycling and disposal Ensure that you are aware of the materials that must be recycled Before using this information and the...

Page 24: ...xxii IBM SAN Volume Controller Hardware Maintenance Guide...

Page 25: ...nges for GC27 2283 00 SAN Volume Controller Hardware Maintenance Guide This summary of changes provides a list of new modified and changed information since the last version of the guide New informati...

Page 26: ...r is updated between SAN Volume Controller product releases to provide the most current documentation The information center is available at the following website publib boulder ibm com infocenter svc...

Page 27: ...ormation Model CIM environment Procedures describe such tasks as using the CIM agent object class instances to complete basic storage configuration tasks establishing new Copy Services relationships a...

Page 28: ...duction and Planning Guide This guide introduces the IBM System Storage Productivity Center hardware and software SC23 8824 Read This First Installing the IBM System Storage Productivity Center This g...

Page 29: ...find the publications that you need Some publications are available for you to view or download at no charge You can also order publications The publications center displays prices in your local curre...

Page 30: ...xxviii IBM SAN Volume Controller Hardware Maintenance Guide...

Page 31: ...roller supports several different node types A label on the front of the node indicates the SAN Volume Controller node type hardware revision if appropriate and serial number SAN Volume Controller 214...

Page 32: ...ly index number to locate and identify the parts that are shown in Figure 1 v Table 4 on page 3 calls out the FRUs that are referred to in service procedures 10 9 svc_cy1ap011 7 5 6 8 11 13 14 3 4 15...

Page 33: ...t provides connectivity for up to two 10 Gbps fiber optic Ethernet cables The assembly includes a riser card a blanking plate and two M3 screws 31P1549 0 2 10 Gbps Ethernet Fibre SW SFP 2 31P1337 1 4...

Page 34: ...e Controller and the 2145 UPS 1U The assembly consists of two power cables bundled with a serial cable 6 44E4372 1 Operator information panel This assembly includes the information panel that contains...

Page 35: ...sk controller to the system board and provides the USB port to which the service controller cable connects 16 49Y7052 0 1 Microprocessor E5630 2 53 GHz 4 core microprocessor 80 W Important This part i...

Page 36: ...CF8 are assembled The following tables identify part numbers and provide brief descriptions of the SAN Volume Controller 2145 CF8 parts Use the assembly index number to locate and identify the parts t...

Page 37: ...he Fibre Channel fabric It is located in PCI slot 1 The adapter assembly includes the Fibre Channel PCI Express adapter four short wave small form factor pluggable SFP transceivers the riser card and...

Page 38: ...r 8 gigabits per second short wave optical connection on the 4 port Fibre Channel adapter Note It is possible that SFP transceivers other than those shipped with the product are in use on the Fibre Ch...

Page 39: ...ed SAS adapter An assembly that includes a high speed SAS adapter card that provides connectivity for up to four solid state drive SSD The assembly includes a riser card a blanking plate and two M3 sc...

Page 40: ...description for parts that are exchanged within SAN Volume Controller 2145 8A4 service procedures v Table 11 on page 12 provides the part numbers and a brief description for parts that are not exchan...

Page 41: ...ive back plate with 2 SATA cables 7 39Y7289 1 Power supply 351 watt 8 39M4322 5 Fan 40 mm 10 41Y8247 1 Hard disk drive 3 5 in simple swap SATA This disk drive when ordered as a replacement will be a s...

Page 42: ...Table 11 FRUs that are not exchanged within SAN Volume Controller 2145 8A4 service procedures Assembly index Part number Quantity Description 32P9107 1 Support rail kit 31P1171 1 Cable retention brac...

Page 43: ...des that are working in a cluster Table 12 Distinctive characteristics of the SAN Volume Controller 2145 8G4 versions Rev 1 version Rev 2 version There is one label on the front of the node and it doe...

Page 44: ...re unique for the SAN Volume Controller 2145 8G4 Rev 1 version Assembly index Part number Units Description 2 42C4228 2 Microprocessor 2 33 GHz with heat sink 3 39M5784 8 Memory 1 GB ECC DRR2 Table 14...

Page 45: ...ower back plane 23R2770 1 Fibre Channel SFP transceiver 31P1063 1 Power cable assembly SAN Volume Controller to 2145 UPS 1U 39M5700 1 External Fibre Channel cable LC LC 5 0 m 16 4 ft 39M5701 1 Externa...

Page 46: ...e Controller 2145 8F4 are assembled Table 17 provides the part numbers and a brief description of the frame assembly parts that are labeled in Figure 5 The frame assembly comprises all the parts excep...

Page 47: ...rator information panel 11 40K8156 1 Fan holder with fan backplanes 13 40K8139 3 Fan 40 40 28 14 40K8140 4 Fan 40 40 56 73P2870 8 Memory 1 GB ECC DRR2 Table 18 Items not included in the SAN Volume Con...

Page 48: ...nnel cards These parts are listed in Table 20 on page 19 Table 19 SAN Volume Controller 2145 8F2 frame assembly Assembly index Part number Units Description 64P7934 1 Frame assembly 1 23K4219 1 Top co...

Page 49: ...n 40 40 28 16 33P2335 4 Fan 40 40 56 73P2870 8 Memory 1 GB ECC DRR2 Table 20 Items not included in the SAN Volume Controller 2145 8F2 frame assembly Assembly index Part number Units Description 2 64P7...

Page 50: ...r supply You must still use a uninterruptible power supply for each node Figure 7 shows the redundant ac power switch Table 21 lists the part numbers for the redundant ac power switch Table 21 Redunda...

Page 51: ...393 1 Battery pack assembly 3 Not available 1 Battery plate This item cannot be ordered and is supplied as part of the 2145 UPS 1U assembly 4 31P0709 1 Front panel 5 31P1060 1 2145 UPS 1U cable retent...

Page 52: ...ungary Iceland Indonesia Iran Ivory Coast Jordan Lebanon Luxembourg Macao S A R of China Malagasy Mali Martinique Mauritania Mauritius Monaco Morocco Mozambique Netherlands New Caledonia Niger Norway...

Page 53: ...Country or region Length Connection type attached plug designed for 200 240 V ac input Part number Thailand 2 8 m 9 ft NEMA 6 15P 39M5095 Chapter 1 Parts listing 23...

Page 54: ...24 IBM SAN Volume Controller Hardware Maintenance Guide...

Page 55: ...ing down a node that is part of a system or when deleting the node from a system you can use either the management GUI or a command line interface CLI command In the management GUI click System Status...

Page 56: ...To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when you work inside the node with the power on You might be instructed to turn on the node...

Page 57: ...IBM System Storage SAN Volume Controller Troubleshooting Guide 2 Disconnect all cables from the back of the node 3 Slide the node away from the back of the rack a Remove any optional M6 screws as sho...

Page 58: ...rm a Remove the cable management arm by pulling out both cable management arm pins while sliding the tabs out of the mounting location as shown in Figure 12 on page 29 b Pull each cable management arm...

Page 59: ...cable management support arm Pull the pin and remove each end of the cable management support arm from the slide rail as shown by Figure 13 on page 30 Figure 12 Removing the cable management arm Chapt...

Page 60: ...route and secure power cables and other cables Replace the cable management arm after you replace the node in the rack To attach the cable management arm perform the following steps 1 At the rear of...

Page 61: ...2 Install the cable management arm as shown in Figure 15 on page 32 Figure 14 Installing the cable management support arm Chapter 2 Removing and replacing parts 31...

Page 62: ...management arm pins and then slide the cable management arm tabs into the slots on both the inside and the outside of the slide rail Push the tabs until they snap into place 3 Adjust the location of...

Page 63: ...pull the node forward in the rack opening to allow the cables to follow the node toward the front of the rack You can perform some service procedures without disconnecting the Fibre Channel cables and...

Page 64: ...able retention bracket which ensures that the node does not mistakenly become unplugged from the uninterruptible power supply Removing the SAN Volume Controller 2145 CG8 or 2145 CF8 cable retention br...

Page 65: ...the back of the SAN Volume Controller 2145 CG8 or 2145 CF8 node The brackets connect without screws This service action requires you to v Optionally turn off the node v Disconnect the power cable that...

Page 66: ...olume Controller 2145 CG8 or 2145 CF8 power supply 6 Remove the cable retention bracket from the power cord Removing the SAN Volume Controller 2145 8A4 cable retention bracket The cable retention brac...

Page 67: ...cket looks like the bracket in Figure 20 go to Removing the SAN Volume Controller 2145 8G4 cable retention bracket option A on page 38 v If your cable retention bracket looks like the bracket in Figur...

Page 68: ...retaining screws on the right side of the power supply rear plate shown in Figure 22 2 Remove the bracket 3 Replace the screws in the power supply rear plate Removing the SAN Volume Controller 2145 8...

Page 69: ...lot at the rear of the support rail 2 Slide the bracket out of the support rail and then move it to the right away from the cable 3 Remove the power cable Replacing the cable retention bracket Replace...

Page 70: ...onnect without screws To replace each cable retention bracket perform these steps 1 If you removed the node from the rack replace the node in the rack as described in Replacing the SAN Volume Controll...

Page 71: ...Volume Controller 2145 8A4 cable retention bracket The cable retention bracket attaches to the back of the SAN Volume Controller 2145 8A4 node It is connected to the back of the node with the screw th...

Page 72: ...racket at a slight angle squeeze the top and bottom together and position the top lip in place behind the chassis backplane 6 Slide the bracket to the left until the side lip of the retention bracket...

Page 73: ...our cable retention bracket looks like the following go to Replacing the cable retention bracket option A v If your cable retention bracket looks like the following go to Replacing the cable retention...

Page 74: ...the slot in the bracket Align the screw holes in the bracket with the holes that are in the rear plate where you removed the two screws 5 Replace the top screw 6 Move the power supply handle back into...

Page 75: ...he bracket perform the following steps 1 Insert the power cable in the node 2 Insert the bracket onto the power cable so that the power cable is held by the slot on the end of the bracket Figure 32 pr...

Page 76: ...disconnect Ethernet and Fibre Channel cables at any time Removing the 2145 CG8 or 2145 CF8 from a rack Use these instructions when you are prompted to remove a 2145 CG8 or 2145 CF8 from a rack DANGER...

Page 77: ...ce objects on top of rack mounted devices v Each rack cabinet might have more than one power cord Be sure to disconnect all power cords in the rack cabinet when directed to disconnect power during ser...

Page 78: ...awer partially or completely out of the rack might cause the rack to become unstable or cause the drawer to fall out of the rack R001 part 2 of 2 Important You can perform most service actions when th...

Page 79: ...ys lower the leveling pads on the rack cabinet v Always install stabilizer brackets on the rack cabinet v To avoid hazardous conditions due to uneven mechanical loading always install the heaviest dev...

Page 80: ...ets are not attached to the rack Do not pull out more than one drawer at a time The rack might become unstable if you pull out more than one drawer at a time v For fixed drawers This drawer is a fixed...

Page 81: ...ttention Do not touch the power control switches on adjacent SAN Volume Controller nodes when you remove or install SAN Volume Controller nodes in a rack Touching these switches on adjacent SAN Volume...

Page 82: ...cts on top of rack mounted devices v Each rack cabinet might have more than one power cord Be sure to disconnect all power cords in the rack cabinet when directed to disconnect power during servicing...

Page 83: ...ufacturer Attempting to move the drawer partially or completely out of the rack might cause the rack to become unstable or cause the drawer to fall out of the rack R001 part 2 of 2 To remove the SAN V...

Page 84: ...n the rack cabinet v To avoid hazardous conditions due to uneven mechanical loading always install the heaviest devices in the bottom of the rack cabinet Always install servers and optional devices st...

Page 85: ...ut of the rack might cause the rack to become unstable or cause the drawer to fall out of the rack R001 part 2 of 2 To remove the SAN Volume Controller 2145 8F4 or the SAN Volume Controller 2145 8F2 n...

Page 86: ...on top of rack mounted devices v Each rack cabinet might have more than one power cord Be sure to disconnect all power cords in the rack cabinet when directed to disconnect power during servicing v C...

Page 87: ...drawer to fall out of the rack R001 part 2 of 2 Replacing the 2145 CG8 or 2145 CF8 in a rack Follow these instructions when you are prompted to replace the 2145 CG8 or 2145 CF8 Attention Do not touch...

Page 88: ...olume Controller 2145 8A4 in a rack Follow these instructions when you are prompted to replace the SAN Volume Controller 2145 8A4 Attention Do not touch the power control switches on adjacent SAN Volu...

Page 89: ...jacent SAN Volume Controller nodes when you remove or install SAN Volume Controller nodes in a rack Touching these switches on adjacent SAN Volume Controller nodes might cause those devices to turn of...

Page 90: ...in the slides 4 Reconnect the Fibre Channel and Ethernet cables Ensure that you replace the Fibre Channel and Ethernet cables in the same ports from which they were removed Figure 39 The captive thum...

Page 91: ...ler 2145 8F4 or the SAN Volume Controller 2145 8F2 in the rack 1 Slide the SAN Volume Controller 2145 8F4 or the SAN Volume Controller 2145 8F2 node into the rack 2 Latch the two latches on the front...

Page 92: ...s described in Removing the 2145 CG8 and 2145 CF8 cable management arm on page 26 3 Remove the front end of the slide rails as shown in Figure 42 To remove the slide rails from the front of the rack p...

Page 93: ...for the SAN Volume Controller 2145 8A4 You can remove the support rails that hold the SAN Volume Controller 2145 8A4 node To remove the SAN Volume Controller 2145 8A4 support rails perform the followi...

Page 94: ...he SAN Volume Controller 2145 8G4 This topic describes how to remove the SAN Volume Controller 2145 8G4 support rails Perform the following steps to remove the SAN Volume Controller 2145 8G4 support r...

Page 95: ...ng the support rails for the SAN Volume Controller 2145 8F4 or SAN Volume Controller 2145 8F2 This topic describes how to remove the SAN Volume Controller 2145 8F4 or SAN Volume Controller 2145 8F2 su...

Page 96: ...2145 CF8 in the rack Notes v With some types of racks you might find it helpful to remove the rack doors and side panels to provide easier access during installation v The slide rails are marked RIGH...

Page 97: ...te The maximum distance between the front and the rear EIA rails of the rack is 810 mm 31 9 in Each slide rail is marked with either an R right or an L left Select one of the slide rails and pull the...

Page 98: ...slide rails as shown in Figure 50 Push the blue button to allow the latch to slide forward Then pull the slide rail forward and pull the latch on the front of the rail in the U on the front of the ra...

Page 99: ...ils for the SAN Volume Controller 2145 8A4 You must install the support rails that hold the SAN Volume Controller 2145 8A4 node Figure 52 shows the items that you need to install the SAN Volume Contro...

Page 100: ...ntroller node is to be installed Perform the following steps to install the support rails 1 Ensure that the rail locking carriers at the front and rear of each support rail are open The mechanism to o...

Page 101: ...maller blue tab 3 away from the rail The pins spring into the closed position Ensure that the pins go fully through the holes in the mounting flange as shown in Figure 55 on page 72 c At the rear of t...

Page 102: ...tomer s hardware location chart and the Electronic Industries Alliance EIA positions on the rack to determine where in the rack that the SAN Volume Controller node is to be installed Perform the follo...

Page 103: ...k Perform this procedure for both rails 3 Insert the right slide rail 2 into the rear rack mounting flange as shown in Figure 57 with the rail pins 1 protruding through the flange 4 Extend the right s...

Page 104: ...nstalling the support rails for the SAN Volume Controller 2145 8F4 or the SAN Volume Controller 2145 8F2 You must install the support rails that hold the SAN Volume Controller 2145 8F4 or the SAN Volu...

Page 105: ...k 3 Gently push the latch lock 2 away from the rail as you move the latch lever 1 toward the far end of the rail Figure 61 The latch lock carrier assembly slides against the spring tension 1 Latch lev...

Page 106: ...6 Place the front end of the left rail in the rack cabinet Align the top of the front bracket 1 Figure 63 with the required EIA marking that is on the rack 1 Front bracket 2 Rack mounting flange 3 Loc...

Page 107: ...s project through the holes that are in the rear flange and in the rear rail bracket Important Ensure that the locating pins are fully extended through the rear rail bracket 11 On the rear of each rai...

Page 108: ...can leave the node turned on the power cords connected and the data cables connected However do not run the node for longer than thirty minutes without the cover If you must take a longer time turn o...

Page 109: ...Guide To remove the SAN Volume Controller 2145 8A4 cover complete the following steps 1 Read the safety information that is referenced in Preparing to remove and replace parts on page 26 2 From the ma...

Page 110: ...oor slide the two latches to the right and raise the door panel 5 Remove the SAN Volume Controller 2145 8G4 cover a Slide the cover slightly toward the rear of the SAN Volume Controller 2145 8G4 until...

Page 111: ...the following steps to remove the SAN Volume Controller 2145 8F4 or SAN Volume Controller 2145 8F2 cover a Lift up the cover release latch 5 and slide the cover to the rear of the node b Make sure th...

Page 112: ...e is reconnected to the same port from which it was removed 3 If you removed the power cords replace the power cords and the cable retention brackets as described in Replacing the cable retention brac...

Page 113: ...AN Volume Controller 2145 8G4 top cover Important Before you slide the cover forward make sure that all the tabs on both the front rear and side of the cover engage the chassis correctly If all the ta...

Page 114: ...the front rear and side of the cover engage the chassis correctly If all the tabs do not engage the chassis correctly it will be very difficult to remove the cover later Perform the following steps to...

Page 115: ...ple power cords To remove all hazardous voltages disconnect all power cords L003 svc00322 1 2 or 1 2 svc00735 or 1 3 4 2 svc00734 This service action is used in two separate removal and replacement pr...

Page 116: ...arm and if you are not removing the node from the rack If the location of the node in the rack is too high or too low to work comfortably you can remove the node from the rack Fast path You can perfor...

Page 117: ...r 2145 CF8 8 Pull the service controller fully out of the frame If you are replacing a hot swap drive you can leave the service controller cable attached to the service controller Rest the service con...

Page 118: ...nected to a SAN before its WWNN is reset Removing and replacing the SAN Volume Controller 2145 CG8 or 2145 CF8 service controller cable You can remove and replace the USB service controller cable in t...

Page 119: ...re to remove all cables and remove the node from the rack a To make sure that you can replace all cables in the same ports from which they were removed label the port position of each Fibre Channel an...

Page 120: ...n page 91 and slide it toward the USB riser card assembly 3 to the unlock position and remove the USB cable 1 from the connector Figure 77 USB service controller cable connected to the disk controller...

Page 121: ...e service controller e Carefully install the service controller as described in Replacing the SAN Volume Controller 2145 CG8 or 2145 CF8 service controller on page 95 Important Ensure that the USB cab...

Page 122: ...Clearly label the service controller that you are removing and indicate that its WWNN is now a duplicate and that it must not be connected to a SAN before its WWNN is reset Removing the SAN Volume Con...

Page 123: ...ou replace a service controller it is normal to change the worldwide node name WWNN of the new service controller to match the one that is being replaced In this case you will have two service control...

Page 124: ...t GUI home page click System Status and select the node to remove Click Manage Remove Node 3 Open fan door A 1 in Figure 82 of the node 1 Fan door A 2 Fan door B 4 Lift the two blue levers on the rear...

Page 125: ...Remove the retention clip 2 Make sure to save the retention clip for when you reinstall the node Replacing the service controller You can replace the SAN Volume Controller service controller Replacin...

Page 126: ...he node in the rack as described in Replacing the SAN Volume Controller in a rack on page 55 5 If you removed any Fibre Channel or Ethernet cables use the labels you placed on each cable to replace al...

Page 127: ...e controller If the WWNN for the node is not correct restore the WWNN by performing the following steps a Determine the WWNN for the node by examining the vital product data VPD of the node or the zon...

Page 128: ...See Replacing the cable retention bracket on page 39 Note If you replaced the service controller as part of concurrent maintenance you must rewrite the WWNN on the new service controller If you do not...

Page 129: ...ume Controller 2145 8G4 service controller Use the following information to replace the SAN Volume Controller 2145 8G4 service controller To replace the service controller perform the following steps...

Page 130: ...to increase or decrease the numbers The numbers wrap F to 0 or 0 to F Use the left and right buttons to move between the numbers 4 When the displayed value matches the numbers in the VPD or customer...

Page 131: ...have to re zone the Fibre Channel switches if the switch zoning uses WWPN You must restart the host systems before they are able to access disks through this node 5 If you replaced the service control...

Page 132: ...e front panel this indicates that the node is ready to be added to the system If Cluster does not display see MAP 5000 in the IBM System Storage SAN Volume Controller Troubleshooting Guide to determin...

Page 133: ...ntroller nodes are not functioning you cannot access any of the disks in that I O group 2 Turn off the node while ensuring that its data is mirrored and synchronized See MAP 5350 in the IBM System Sto...

Page 134: ...racket and the 2145 UPS 1U cable retention bracket 10 For the SAN Volume Controller model 2145 CG8 or 2145 CF8 route the power cords on the cable management arm secure the power cords with cable ties...

Page 135: ...2145 CF8 node uses six modules in DIMM slots 2 3 5 6 7 and 8 as shown in Figure 93 on page 106 17 16 15 14 13 12 11 10 8 7 5 4 2 1 DIMM 18 9 6 3 Figure 92 Locating the SAN Volume Controller 2145 CG8...

Page 136: ...e numbered 1 through 4 as shown in Figure 94 on page 107 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 2 3 5 6 7 8 svc_nn1em002 Figure 93 Locating the SAN Volume Controller 2145 CF8 memory modules 106 IBM...

Page 137: ...1 through 8 which are shown in Figure 95 The second version of this node Rev 2 uses four 2 GB memory modules in slots 1 3 5 and 7 Figure 94 Locating the SAN Volume Controller 2145 8A4 memory modules 1...

Page 138: ...the top cover See Removing the top cover on page 77 4 For the SAN Volume Controller 2145 CG8 or 2145 CF8 grasp the DIMM air baffle and lift the baffle up making sure that the pin comes out of the pin...

Page 139: ...while the second version Rev 2 has four 2 GB memory modules The label on the Rev 1 node does not include a version number An additional label on the front of the Rev 2 node includes the version numbe...

Page 140: ...nd replace the memory module again to ensure that it is seated correctly If that does not resolve the error the memory module connector might be the problem Replace the system board on the SAN Volume...

Page 141: ...orage SAN Volume Controller Troubleshooting Guide for more information 3 Remove the cable retention bracket and disconnect the power cable from the node See Removing the cable retention bracket on pag...

Page 142: ...it on a flat static protective surface See Removing the SAN Volume Controller from a rack on page 46 5 Open fan door A 1 in Figure 100 6 Remove the service controller See Removing the service controll...

Page 143: ...ou can leave the Fibre Channel and Ethernet cables connected if you are using the cable management arm and if you are not removing the node from the rack If the location of the node in the rack is too...

Page 144: ...SAN Volume Controller 2145 CG8 or 2145 CF8 disk drives on page 115 1 Boot drive release latch in drive bay 4 for the 2145 CF8 and in drive bay 6 for the 2145 CG8 2 Service controller USB cable in driv...

Page 145: ...printed on the front of the node but is covered by the service controller Figure 103 shows the location of the disk drives for the SAN Volume Controller 2145 CF8 by drive ID The ID numbers and the dri...

Page 146: ...following steps 1 Make sure that the cover is in place and fully closed Attention To avoid damage to the hard disk drive connectors make sure that the cover is in place and fully closed whenever you...

Page 147: ...Remove the SAN Volume Controller 2145 8F4 cable retention bracket 3 To make sure that you can replace all cables in the same ports from which they were removed record the position of all Fibre Channe...

Page 148: ...ntroller 2145 CG8 or 2145 CF8 SAS boot drive You can replace the serial attached SCSI SAS boot drive for the SAN Volume Controller 2145 CF8 or 2145 CG8 node DANGER Multiple power cords The product mig...

Page 149: ...k drive connectors make sure that the node cover is in place and fully closed whenever you remove or replace a disk drive 3 Touch the static protective package that contains the drive to any unpainted...

Page 150: ...to start the node to perform node rescue See Replacing a disk drive and a service controller on the SAN Volume Controller on page 102 Replacing the SAN Volume Controller 2145 8A4 and the SAN Volume Co...

Page 151: ...r 2145 8F4 or SAN Volume Controller 2145 8F2 SATA disk drive This topic describes how to replace the SATA serial advanced technology attachment disk drive for the SAN Volume Controller 2145 8F2 and th...

Page 152: ...one or more solid state drive SSD features use the instructions that come with each MES upgrade to install and configure the high speed SAS adapter and each solid state drive SSD This topic describes...

Page 153: ...tion if you are working from the front c When the node is completely turned off remove the cable retention brackets and disconnect the power cables as described in Removing the cable retention bracket...

Page 154: ...ithout either a hard disk drive or a filler panel installed in each bay The electromagnetic interference EMI integrity and cooling of the node are protected by having all bays and PCI slots covered or...

Page 155: ...ive to any unpainted metal surface on the node then remove the drive from the package and place it on a static protective surface 5 Install the drive in the drive bay Attention To avoid damage to the...

Page 156: ...8 or the SATA backplane for a SAN Volume Controller 2145 8A4 or SAN Volume Controller 2145 8G4 Removing the SAN Volume Controller 2145 CG8 or 2145 CF8 disk drive backplane Use the following informatio...

Page 157: ...on its slide rails If the location of the node in the rack is too high or too low to work comfortably you can remove the node from the rack 7 Remove the service controller See Removing the service co...

Page 158: ...lugged into the middle of the disk drive backplane to support drive bays 0 1 2 and 3 Not pictured Backplane control cable that is in the lower right connector on the back of the backplane 12 Lift up t...

Page 159: ...he backplane backwards until it is clear of the slots on the bracket and remove it from the node as shown in Figure 115 on page 130 2 1 2 3 Figure 114 The 2145 CG8 boot disk backplane Chapter 2 Removi...

Page 160: ...350 in the IBM System Storage SAN Volume Controller Troubleshooting Guide for more information 3 Remove the cable retention bracket and disconnect the power cable from the node See Removing the cable...

Page 161: ...the node Disconnect power cable connectors P2 1 and P3 2 shown in Figure 118 on page 132 and remove the backplane Figure 116 SAN Volume Controller 2145 8A4 SATA cable connectors svc00485 1 Figure 117...

Page 162: ...bracket and disconnect the power cable from the node See Removing the cable retention bracket on page 34 4 Remove the node from the rack and place it on a flat static protective surface See Removing...

Page 163: ...ly Disconnect the power cable and remove the backplane 1 Locking tab 2 Mounting channel Figure 119 The SAN Volume Controller 2145 8G4 disk drive backplane connectors 1 svc00306 2 2 Figure 120 The SAN...

Page 164: ...ign the tabs on the disk drive backplane with the slots on the backplane bracket 2 Insert the 2145 CF8 disk drive backplane tabs into slots on the backplane bracket and push the disk drive backplane d...

Page 165: ...2 1 2 3 Figure 121 The 2145 CG8 boot disk backplane 1 2 3 2 Figure 122 The SAN Volume Controller 2145 CF8 disk backplane Chapter 2 Removing and replacing parts 135...

Page 166: ...able that is plugged into the middle of the backplane to support drive bays 0 1 2 and 3 Not pictured Backplane control cable that should plug into the lower right connector on the back of the backplan...

Page 167: ...replace the node in the rack as described in Replacing the SAN Volume Controller in a rack on page 55 10 If you removed any Fibre Channel or Ethernet cables use the labels you placed on each cable to...

Page 168: ...ir deflector also functions as the backplane latch In this procedure you must lift the air deflector to access some of the cables 2 Connect power cable connectors P2 1 and P3 2 to the replacement back...

Page 169: ...ss it down firmly 6 Reconnect the SATA cables to the system board When you look from the front SATA 0 is the drive number for the left bay and SATA 2 is the drive number for the right bay Note Make su...

Page 170: ...and Ethernet cables in the same ports from which they were removed 12 Turn on the node Replacing the SAN Volume Controller 2145 8G4 disk drive backplane To replace the SAN Volume Controller 2145 8G4...

Page 171: ...hown in Figure 130 5 Install the hard disk drive See Replacing the disk drive on page 118 6 Install the service controller See Replacing the service controller on page 95 7 Replace the top cover See R...

Page 172: ...remove the SAN Volume Controller 2145 CG8 or 2145 CF8 CMOS battery DANGER Multiple power cords The product might be equipped with multiple power cords To remove all hazardous voltages disconnect all p...

Page 173: ...cribed in Removing the cable retention bracket on page 34 5 Optional If you must remove the node from the rack to work on it perform the following procedure to remove all cables and remove the node fr...

Page 174: ...on call 1 800 426 4333 Have the IBM part number for the battery unit available when you call C003 To remove the CMOS battery perform the following steps 1 Read the safety precautions in Safety and env...

Page 175: ...xplosion do not burn or charge the battery Do not v Throw or immerse into water v Heat to more than 100 C 212 F v Repair or disassemble Exchange only with the IBM approved part Recycle or discard the...

Page 176: ...ows the location of the battery 5 Remove the CMOS battery as shown in Figure 136 a Use a fingernail to press the top of the battery clip away from the battery The battery pops up when released b Use y...

Page 177: ...d with the battery 2 Turn off the node while ensuring that its data is mirrored and synchronized See MAP 5350 in the IBM System Storage SAN Volume Controller Troubleshooting Guide for more information...

Page 178: ...find the matching translated notice in IBM System Storage SAN Volume Controller Safety Notices Replacing the SAN Volume Controller 2145 CG8 or 2145 CF8 system board CMOS battery This topic describes...

Page 179: ...is removed from the node v The top cover is off Perform the following steps to replace the SAN Volume Controller 2145 CG8 or 2145 CF8 system board CMOS battery 1 Follow any special handling and insta...

Page 180: ...ce the power cords and the cable retention brackets as described in Replacing the cable retention bracket on page 39 9 Lift the locking levers 1 in Figure 141 on the slide rails and push the server 2...

Page 181: ...r 2145 8A4 system board CMOS battery perform the following steps 1 Follow any special handling and installation instructions that come with the replacement battery 2 Locate the battery on the system b...

Page 182: ...ype of battery that the manufacturer recommends CAUTION The battery contains lithium To avoid possible explosion do not burn or charge the battery Do not v Throw or immerse into water v Heat to more t...

Page 183: ...econnect the power cords and the node 7 If there is a problem restarting the node see MAP 5900 and then connect a monitor and keyboard to the system and reset the BIOS date and time Replacing the SAN...

Page 184: ...find the matching translated notice in IBM System Storage SAN Volume Controller Safety Notices Perform the following steps to replace the SAN Volume Controller 2145 8F2 or SAN Volume Controller 2145...

Page 185: ...g Guide then connect a monitor and keyboard to the system and reset the BIOS date and time Removing the power supply You must remove the SAN Volume Controller power supply if you intend to replace it...

Page 186: ...mage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures...

Page 187: ...d and synchronized and that there are no dependent volumes before turning off the node Important If you decide to hot swap the power supply use MAP 5350 to make all of the necessary checks that ensure...

Page 188: ...s on page xx To remove the power supply perform the following steps Notes v The air deflector also functions as the backplane latch In this procedure you must lift the air deflector to access some of...

Page 189: ...page 77 6 Remove the SATA backplane far enough to disconnect the two power cables from it See Removing the disk drive backplane on page 126 7 Disconnect the power supply cables from the 24 PIN POWER...

Page 190: ...3 shown in Figure 152 on page 161 that holds the power supply to the rear of the chassis svc00483 Figure 150 Power P5 connector on the SAN Volume Controller 2145 8A4 power supply svc00486 1 Figure 151...

Page 191: ...g steps to remove the power supply 1 Turn off the node while ensuring that its data is mirrored and synchronized See MAP 5350 in the IBM System Storage SAN Volume Controller Troubleshooting Guide for...

Page 192: ...hooting Guide for more information 2 Turn off the 2145 UPS 1U that is supplying this node 3 Remove the SAN Volume Controller 2145 8F4 cable retention bracket 4 From the rear of the node as shown in Fi...

Page 193: ...equipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instru...

Page 194: ...ff the node using MAP 5350 or that if you did not turn off the node you used MAP 5350 to ensure that the data is mirrored and synchronized and that there are no dependent virtual disks VDisks See MAP...

Page 195: ...ntion brackets on page 39 4 If necessary turn on the node 5 To the left of the power cord connector on each power supply verify that the ac power LED as shown by 1 in Figure 156 on page 166 and the dc...

Page 196: ...ps 1 Place the new power supply into the bay 2 Tighten the captive thumbscrew that secures the rear of the power supply to the chassis bottom 3 Replace the screw that holds the power supply to the rea...

Page 197: ...he cable labeled P6 2 to the position marked POWER 6 Route the power supply cable with the P5 connector to the CD DVD interface card and secure it under the retention clip 1 as shown in Figure 159 on...

Page 198: ...display boot code Failed 181 This is expected because the uninterruptible power supply is not connected Proceed to the next step v If the node does not start disconnect the ac power cord and contact...

Page 199: ...l it clicks in place 1 Power supply 2 Power supply release tab 3 Power supply handle 2 Connect the power cord to the power cord connector on the power supply being sure to route the cord through the c...

Page 200: ...Controller 2145 8F2 power supply perform the following steps 1 Install the power supply in the empty power supply bay a Rotate the handle 1 down on the rear of the power supply to the open position an...

Page 201: ...4 power backplane Take precautions to avoid damage from static electricity Wear an anti static wrist strap and use a static protected mat or surface For more information see Handling static sensitive...

Page 202: ...lane 1 Turn off the node while ensuring that its data is mirrored and synchronized See MAP 5350 in the IBM System Storage SAN Volume Controller Troubleshooting Guide for more information 2 Remove the...

Page 203: ...or more information see Handling static sensitive devices on page xx Perform the following steps to replace the power backplane 1 Align the keyhole slots in the power supply backplane with the mountin...

Page 204: ...or SAN Volume Controller 2145 8F2 power backplane might have to be replaced Take precautions to avoid damage from static electricity Wear an anti static wrist strap and use a static protected mat or s...

Page 205: ...sed on the actions that you must take or have already taken to determine how the node can be added back to the cluster v If you are replacing the node because the new service controller did not fix th...

Page 206: ...on the node Use your SAN monitoring tools to determine the WWNN of the node b Rezone the switch to allow at least one port of the replaced node to connect to at least one port of an existing node c P...

Page 207: ...le by pressing the release tab and pulling the cable out Be careful to exert pressure only on the connector and do not pull on the Fibre Channel cables 3 Remove the SFP transceiver There are a number...

Page 208: ...Take precautions to avoid damage from static electricity Wear an anti static wrist strap and use a static protected mat or surface For more information see Handling static sensitive devices on page xx...

Page 209: ...you can replace all cables in the same ports from which they were removed label the port position of each Fibre Channel and Ethernet cable then remove all cables from the back of the node 6 Optional R...

Page 210: ...S riser card assembly or the 10 Gbps Ethernet adapter riser card assembly If neither option is present the slot 2 connector contains a riser card adapter only The slot 2 connector is on the right side...

Page 211: ...surface See Removing the SAN Volume Controller from a rack on page 46 Remove the node from the rack and place it on a flat static protective surface See Removing the SAN Volume Controller from a rack...

Page 212: ...bracket and remove the power cable from the rear of the node 3 After writing down their locations remove all other cables from the node 4 Remove the node from the rack and place it on a flat static pr...

Page 213: ...CI slot 2 contains a 4 port Fibre Channel HBA Perform the following steps to remove a Fibre Channel adapter assembly 1 Turn off the node while ensuring that its data is mirrored and synchronized See M...

Page 214: ...e slot 2 riser card 2 in Figure 180 on page 185 by pushing the clips down and away from the riser card until the clips are no longer attached to the riser card Note Insert your finger into the access...

Page 215: ...adapter assemblies Replacing the SAN Volume Controller 2145 CG8 or 2145 CF8 Fibre Channel adapter assembly Perform the following steps to replace the SAN Volume Controller 2145 CG8 or 2145 CF8 Fibre...

Page 216: ...the Fibre Channel adapter riser card connector with the connector on the system board 1 Fibre Channel riser card assembly 2 System board riser card connector 5 Press down on the top of the riser card...

Page 217: ...4 Fibre Channel adapter assembly 1 Remove the SFP transceivers if they are in the new Fibre Channel adapter assembly To do this unclip the release handle and then use the handle to pull out each SFP t...

Page 218: ...a rack on page 55 4 Replace the cables that were removed from the node and make sure that you replace the Fibre Channel cables in the same ports from which they were removed 5 Replace the cable retent...

Page 219: ...cards are no longer visible b Grasp the riser card assembly by its top edge or upper corners and align the riser card with the guides for the riser card connector c Press the riser card edge connector...

Page 220: ...from the port that has the problem by pressing its release tab and pulling the cable out Be careful to exert pressure only on the connector and do not pull on the fiber optic cable If necessary remove...

Page 221: ...amage from static electricity Wear an anti static wrist strap and use a static protected mat or surface For more information see Handling static sensitive devices on page xx Removing the SAN Volume Co...

Page 222: ...procedure be sure to remove the serial cable from the UPS that attaches to the serial port on the back of the node before you attempt to remove the fiber optic cable and the Ethernet small form factor...

Page 223: ...nector 2 10 Gbps Ethernet riser card assembly When looking from the back the PCI slot 1 connector is the connector on the left The 10 Gbps Ethernet riser card assembly attaches to the PCI slot 2 conne...

Page 224: ...electricity Wear an anti static wrist strap and use a static protected mat or surface For more information see Handling static sensitive devices on page xx Replacing the 2145 CG8 10 Gbps Ethernet ris...

Page 225: ...side and the back is higher than the front 3 Locate the cage that houses the Ethernet SFP transceivers through the hole in the back of the node 4 Align the 10 Gbps Ethernet riser card assembly connec...

Page 226: ...u did not do so as part of the procedure for replacing the Ethernet SFP transceivers replace the top cover following the procedure in Replacing the top cover on page 81 and being careful to reattach t...

Page 227: ...e is fully extended from the rack on its slide rails You can leave the Fibre Channel and Ethernet cables connected if you are using the cable management arm and if you are not removing the node from t...

Page 228: ...ssembly follow all packaging instructions and use any packaging materials for shipping that are supplied to you Replacing the high speed SAS adapter You can replace the high speed SAS adapter in the S...

Page 229: ...AS cable on page 204 Attach the cable so that the end with the label is to the front of the node and the end without the label attaches to the adapter 3 Insert the adapter into the riser card then ins...

Page 230: ...d If you disconnected the Fibre Channel and Ethernet cables make sure that each cable is reconnected to the same port from which it was removed 6 Replace the top cover See Replacing the top cover on p...

Page 231: ...to the fully extended position 4 When the node is completely turned off remove the cable retention brackets and disconnect the power cables as described in Removing the cable retention bracket on pag...

Page 232: ...ed SAS cable from the high speed SAS adapter 10 Remove the cable from the blue bulkhead clip behind the disk backplane as shown in Figure 199 on page 203 1 2 Figure 198 High speed SAS adapter assembly...

Page 233: ...clip if necessary before removing the high speed SAS adapter cable from the clip 11 Disconnect the high speed SAS cable from the SAS connector in the center of the back of the disk backplane as shown...

Page 234: ...AN Volume Controller 2145 CG8 or 2145 CF8 high speed SAS cable You can replace the SAN Volume Controller 2145 CG8 or 2145 CF8 high speed SAS cable Perform the following steps to replace the SAN Volume...

Page 235: ...dapter assembly on page 198 4 Disconnect the boot disk SAS cable from the disk controller and move it out of the blue bulkhead clip 5 Route the cable from the high speed SAS adapter through the blue b...

Page 236: ...ays 0 1 2 and 3 7 Reroute the boot disk SAS cable through the blue bulkhead clip and reconnect the cable to the disk controller The high speed SAS cable is shown in Figure 203 on page 207 1 2 Figure 2...

Page 237: ...Wear an anti static wrist strap and use a static protected mat or surface For more information see Handling static sensitive devices on page xx Removing the SAN Volume Controller 2145 CG8 or 2145 CF8...

Page 238: ...connected if you are using the cable management arm and if you are not removing the node from the rack If the location of the node in the rack is too high or too low to work comfortably you can remove...

Page 239: ...e when viewed from the rear from the connector on the disk controller and USB riser card assembly that is closer to the front of the node 10 Grasp the disk controller near the end next to the power su...

Page 240: ...equipped with multiple power cords To remove all hazardous voltages disconnect all power cords L003 svc00322 1 2 or 1 2 svc00735 or 1 3 4 2 svc00734 To correctly perform this task you must have alcoh...

Page 241: ...3 Disk controller 4 Alignment post 5 Plastic tab b Align the riser card assembly keys correctly with the connector on the system board and press down on the assembly until it is seated firmly into th...

Page 242: ...attached to the USB riser card 2 Service controller cable 9 Connect the SAS boot drive cable to the connector on the disk controller that is closer to the power supplies 3 1 2 Figure 207 USB riser car...

Page 243: ...the connectors on the back of the disk backplane more clearly 1 Boot disk SAS cable that is plugged into the disk drive backplane to support drive bay 4 2 High speed SAS adapter cable that is plugged...

Page 244: ...de Removing the PCI express riser card assembly Use these instructions when you are prompted to remove the SAN Volume Controller PCI express riser card assembly Removing the SAN Volume Controller 2145...

Page 245: ...replace the SAN Volume Controller 2145 8A4 PCI express riser card assembly Follow the instructions in Replacing the SAN Volume Controller 2145 8A4 Fibre Channel adapter assembly on page 187 Replacing...

Page 246: ...re Channel and Ethernet cables connected if you are using the cable management arm and if you are not removing the node from the rack If the location of the node in the rack is too high or too low to...

Page 247: ...erator information panel Perform the following steps to remove the operator information panel 1 Turn off the node while ensuring that its data is mirrored and synchronized See MAP 5350 in the IBM Syst...

Page 248: ...nformation panel assembly Perform the following steps to remove the operator information panel 1 Turn off the node while ensuring that its data is mirrored and synchronized See MAP 5350 in the IBM Sys...

Page 249: ...g it slightly and then removing the cable from it 1 Screw 2 Interposer card 3 Dummy CD DVD drive 5 Remove fan 3 as shown in Figure 215 on page 220 Figure 213 SAN Volume Controller 2145 8G4 dummy CD DV...

Page 250: ...the air baffle 2 in Figure 216 on page 221 AIR FL OW AIR FL OW AIR FL OW AIR FL OW AIR FL OW svc00277 AIR FLOW AIR FL OW 1 2 Figure 215 SAN Volume Controller 2145 8G4 fan 3 220 IBM SAN Volume Controll...

Page 251: ...m the system board There is no need to completely remove these cables Unplugging them makes it easier to maneuver the light path ribbon cable 4 In Figure 217 on page 222 the front of the node is at th...

Page 252: ...letely unthread the cable removing it from the three retaining brackets Also release it from any tape holding it in place The cable should be free to move forward with the operator information panel 9...

Page 253: ...torage SAN Volume Controller Troubleshooting Guide for more information 2 Remove the SAN Volume Controller 2145 8F4 cable retention bracket 3 To make sure that you can replace all cables in the same p...

Page 254: ...wo cables from the rear of the assembly 3 in Figure 221 Replacing the operator information panel assembly You might be prompted to replace the SAN Volume Controller operator information panel assembly...

Page 255: ...nchronized and that there are no dependent volumes as described in MAP 5350 in the IBM System Storage SAN Volume Controller Troubleshooting Guide v The power cables are disconnected v The top cover is...

Page 256: ...er in a rack on page 55 6 If you removed any Fibre Channel or Ethernet cables use the labels you placed on each cable to replace all Fibre Channel and Ethernet cables in the same ports from which they...

Page 257: ...rd 2 Guide the operator information panel into position on top of the CD DVD bay housing Make sure that the LEDs and the USB connectors are aligned with the openings in the bezel and that the holes in...

Page 258: ...using in the node 2 Slide the operator information panel into its cage as shown in Figure 226 until it locks in place with a click in the In position gently pull the cable through at the back as you d...

Page 259: ...5 Reconnect the video cable 8 the USB cable 7 and the CD DVD cable 9 to the system board 6 Replace the air baffle 2 It is easier to do this if you remove fan 2 Ensure that all the cables are routed co...

Page 260: ...r baffle 3 Baffle pins 4 Baffle mounting holes 7 Replace fan 3 as shown in Figure 229 on page 231 1 2 3 4 svc00250 Figure 228 SAN Volume Controller 2145 8G4 air baffle 230 IBM SAN Volume Controller Ha...

Page 261: ...the node with the screw that you removed 9 Slide the dummy CD DVD drive 2 back into its enclosure AIR FL OW AIR FL OW AIR FL OW AIR FL OW AIR FL OW svc00277 AIR FLOW AIR FL OW 1 2 Figure 229 SAN Volu...

Page 262: ...ly 1 See Figure 231 1 Cables 2 Operator information panel assembly cover 2 Replace the assembly cover 2 onto the operator information panel assembly 3 Slide the assembly into the node until it is firm...

Page 263: ...mirrored and synchronized and that there are no dependent volumes as described in MAP 5350 in the IBM System Storage SAN Volume Controller Troubleshooting Guide v The power cables are disconnected v T...

Page 264: ...e node while ensuring that its data is mirrored and synchronized See MAP 5350 in the IBM System Storage SAN Volume Controller Troubleshooting Guide for more information 2 Remove the cable retention br...

Page 265: ...the operator information panel and the front USB ports Trace this cable assembly through to the right side of the system board next to the power supply and disconnect the Front USB connector 1 and th...

Page 266: ...tions to avoid damage from static electricity Wear an anti static wrist strap and use a static protected mat or surface For more information see Handling static sensitive devices on page xx Replacing...

Page 267: ...6 If you removed the node from the rack replace the node in the rack as described in Replacing the SAN Volume Controller in a rack on page 55 7 If you removed any Fibre Channel or Ethernet cables use...

Page 268: ...to the Front USB connector 1 and the Operator information panel connector 2 on the system board The connectors are keyed and it is important to insert the correct connector on the cable assembly onto...

Page 269: ...on page 39 Removing the fans The SAN Volume Controller fans might have to be replaced due to failure Removing the SAN Volume Controller 2145 CG8 or 2145 CF8 fans You can remove a SAN Volume Controlle...

Page 270: ...iling fan assembly is lit unless you remove the power cable 4 Grasp the orange fan tabs on both ends of the existing fan and pull it up out of the node If you are removing fans 3 or 4 lift up the clea...

Page 271: ...34 3 Remove the node from the rack and place it on a flat static protective surface See Removing the SAN Volume Controller from a rack on page 46 4 Remove the top cover See Removing the top cover on p...

Page 272: ...and synchronized See MAP 5350 in the IBM System Storage SAN Volume Controller Troubleshooting Guide for more information 2 Slide the node forward to gain access to the fan doors 1 in Figure 241 on pag...

Page 273: ...orm the following steps to remove a failed fan 1 Turn off the node while ensuring that its data is mirrored and synchronized See MAP 5350 in the IBM System Storage SAN Volume Controller Troubleshootin...

Page 274: ...he orange tab on the side of the failing fan 6 Lift the fan out of the node Replacing the fans You might have to replace one or more SAN Volume Controller fans if they fail 1 2 3 svc00087 Figure 242 S...

Page 275: ...BM System Storage SAN Volume Controller Troubleshooting Guide to verify that the node data is mirrored and synchronized and that there are no dependent volumes before turning off the node Important If...

Page 276: ...the node Make sure that all internal cables are correctly routed If you disconnected the Fibre Channel and Ethernet cables make sure that each cable is reconnected to the same port from which it was r...

Page 277: ...formation see Handling static sensitive devices on page xx Perform the following steps to replace a failed fan 1 Position the replacement fan shown in Figure 247 on page 248 so that the airflow arrow...

Page 278: ...t each of the soft blue tabs on the fan is fully seated in its slot in the fan bracket d Reconnect the fan cable to the system board routing the cable in the same way as it was originally 3 Connect th...

Page 279: ...llowing are true v The failed fan is removed v The node power is turned off v The node is removed from the rack Perform the following steps to replace a failed fan 1 Orient the new fan in the same pos...

Page 280: ...lanes The fan holder with fan backplanes field replaceable unit FRU is supplied as a kit of parts Replace only the failed assembly and discard any unused part Perform the following steps to remove the...

Page 281: ...amage from static electricity Wear an anti static wrist strap and use a static protected mat or surface For more information see Handling static sensitive devices on page xx Removing the SAN Volume Co...

Page 282: ...is fully extended from the rack on its slide rails You can leave the Fibre Channel and Ethernet cables connected if you are using the cable management arm and if you are not removing the node from the...

Page 283: ...et frame by lifting the tab that is on the top edge Keep the bracket frame in the open position as shown in Figure 251 13 Locate the microprocessor installation tool that comes with the new microproce...

Page 284: ...perform this task To remove the microprocessor complete the following steps 1 Turn off the node while ensuring that its data is mirrored and synchronized See MAP 5350 in the IBM System Storage SAN Vo...

Page 285: ...fully open position 7 Lift the side of the heat exchanger assembly 3 in Figure 254 that is closer to the middle of the node slide it toward the middle of the node slightly and lift the entire assembly...

Page 286: ...t have alcohol wipes and thermal grease available If you do not already have them order these separately Attention v Do not allow the thermal grease on the microprocessor and heat sink to come in cont...

Page 287: ...essor After the captive screws are loosened remove the heat sink 1 Heat sink 2 Heat sink installation label 3 Microprocessor 4 Alignment indicator 4 Open the microprocessor release lever 1 in Figure 2...

Page 288: ...same ports from which they were removed record the position of all Fibre Channel and Ethernet cables then remove all cables from the back of the node 3 Remove the node from the rack and place it on a...

Page 289: ...s L003 svc00322 1 2 or 1 2 svc00735 or 1 3 4 2 svc00734 To correctly perform this task you must have alcohol wipes and thermal grease available If you do not already have them order these separately T...

Page 290: ...ins the new microprocessor to any unpainted metal surface on the node then remove the microprocessor from the package v Do not touch the microprocessor contacts handle the microprocessor by the edges...

Page 291: ...on the microprocessor Also use the position of the notches to align the microprocessor v Twist the handle of the installation tool clockwise to secure the microprocessor in the tool Note You can pick...

Page 292: ...7 Clean the grease from the heat sink and apply new grease on the microprocessor When you are installing the heat sink on the same microprocessor that it was removed from make sure that the following...

Page 293: ...you are done 8 Align the heat sink on top of the microprocessor as shown in Figure 264 1 Microprocessor 2 Heat sink release lever 3 Heat sink 4 Lock tab 5 Retainer bracket 9 Lower the rear flange of...

Page 294: ...server 2 all the way into the rack until it clicks into place 16 Turn on the node Replacing the SAN Volume Controller 2145 8A4 microprocessor This topic describes how to replace the microprocessor Pe...

Page 295: ...work surface b Remove the cleaning pad from its package and unfold it completely c Use the cleaning pad to wipe the thermal grease from the bottom of the heat exchanger Make sure that all of the ther...

Page 296: ...gnment pins 1 shown in Figure 268 protrude through the alignment hole the opening in the side of the heat exchanger bracket and that the flange of the heat sink rests under the lip of the heat exchang...

Page 297: ...order them before you begin to replace the part The documented steps to replace the SAN Volume Controller 2145 8G4 microprocessor assume that you v Removed all power from the node v Removed the node f...

Page 298: ...0 Tighten the captive screws to secure the heat sink to the system board Alternate among the screws on either side of the heat sink until they are snug and then alternate again until they are tight ma...

Page 299: ...F4 or SAN Volume Controller 2145 8F2 microprocessor assume that you v Removed all power from the node v Removed the node from the rack v Removed the top cover of the node v Removed the microprocessor...

Page 300: ...that the thermal grease might have formed a strong bond between the heat sink and the microprocessor Do not force the heat sink and microprocessor apart doing so causes damage to the microprocessor p...

Page 301: ...MAP 5350 in the IBM System Storage SAN Volume Controller Troubleshooting Guide for more information 2 Remove the SAN Volume Controller 2145 8F4 cable retention bracket 3 To make sure that you can rep...

Page 302: ...oller 2145 CG8 or 2145 CF8 system board You must remove the system board if you are instructed to replace the SAN Volume Controller 2145 CG8 or 2145 CF8 system board FRU DANGER Multiple power cords Th...

Page 303: ...o work comfortably you can remove the node from the rack 7 Remove the top cover See Removing the top cover on page 77 8 Remove the Fibre Channel adapter and riser card assembly from slot 1 Set the ada...

Page 304: ...ging instructions and use any packaging materials for shipping that are supplied to you Removing the SAN Volume Controller 2145 8A4 system board You must remove the system board if you are instructed...

Page 305: ...n active member of a cluster you must take care not to turn off the only node that services one or more VDisks because the host applications will lose access to their data See MAP 5350 in the IBM Syst...

Page 306: ...Fan 4 connector 10 Microprocessor connector 11 Fan 3 connector 12 Fan 2 connector 13 Fan 1 connector 14 IDE connector 8 Disconnect and remove both SATA disk cables from sockets SATA 0 and SATA from t...

Page 307: ...and the Front panel sockets 11 Remove the cable from the IDE connector which is identified in Figure 278 on page 278 Figure 276 SAN Volume Controller 2145 8A4 SATA cable connectors 1 2 svc00482 Figure...

Page 308: ...along the front edge of the system board Figure 279 on page 279 shows three of the fan connectors Figure 278 The IDE connector on the SAN Volume Controller 2145 8A4 system board 278 IBM SAN Volume Con...

Page 309: ...also clean the heat sink now 15 Remove the microprocessor See Removing the microprocessor on page 251 16 Notice the orientation of the microprocessor retention module and then remove the four screws 1...

Page 310: ...nd four 2 GB memory modules Before you proceed with the system board removal ensure that you do the following v Identify and label all the cables that are attached to the SAN Volume Controller 2145 8G...

Page 311: ...ide for more information 2 Remove the node from the rack and place it on a flat static protective surface See Removing the SAN Volume Controller from a rack on page 46 3 Remove the top cover See Remov...

Page 312: ...left air baffle 5 Then remove the left air baffle by pulling up gently svc00377 3 4 2 1 5 Figure 281 Connectors on the SAN Volume Controller 2145 8G4 system board svc00379 Figure 282 Left air baffle o...

Page 313: ...nter and then pulling up e The uninterruptible power supply cable connector 4 f The video cable connector 3 10 Remove the remaining cables from the system board a The CD RW ribbon cable connector 1 by...

Page 314: ...om the system board Finally lift the baffle free 12 Carefully remove all the memory modules and set them aside on the static protected surface See Removing the memory modules DIMM on page 104 svc00380...

Page 315: ...rs a Open the microprocessor release lever and then open the bracket frame b Carefully remove the microprocessor from the socket Be careful to touch only the edges of the microprocessor c Set the micr...

Page 316: ...node so that the I O ports are free of the chassis 21 Lift up the left side of the system board 22 Lift up the rest of the system board and carefully remove it from the node being careful not to distu...

Page 317: ...u have a monitor and USB keyboard available because they are required during this procedure You also need a power cable so that you can turn on the node while it is out of the rack if necessary You mu...

Page 318: ...over is removed v The system board is removed Perform the following steps to install the system board 1 Place the side of the system board assembly that is farther from the power supply units beneath...

Page 319: ...and USB riser card assembly on page 210 10 Replace the optional high speed SAS adapter and riser card assembly as described in Replacing the SAN Volume Controller 2145 CG8 or 2145 CF8 high speed SAS...

Page 320: ...ore than one node has failed ensure that the node is added back into its original I O group v If any other message is shown on the front panel use MAP 5000 to resolve the problem Note It is essential...

Page 321: ...ode while it is out of the rack Note When you reassemble the components in the server be sure to route all cables carefully so that they are not exposed to excessive pressure Perform the following ste...

Page 322: ...A R T Capability option and press the right arrow key to change it to Disabled c Press the Esc key to return to the main menu and then press the down arrow key to move to the Save Settings option d Pr...

Page 323: ...d nodename is the name of the node For example to write the machine serial number to the system board when the serial number is 13 FEDCB and the node name is ZYXW3 you would issue the following comman...

Page 324: ...ews on the system board as shown in Figure 294 on page 295 to secure the system board to the chassis svc00382 Figure 293 SAN Volume Controller 2145 8G4 system board 294 IBM SAN Volume Controller Hardw...

Page 325: ...back in to connect to it See Replacing the power backplane on page 173 5 Install one of the microprocessors while carefully checking the orientation and remembering to close the release lever which is...

Page 326: ...age 297 a Apply thermal grease to the top of the microprocessor Apply nine dots of thermal grease in three rows of three dots each with the outer rows approximately 5 mm from the edge of the microproc...

Page 327: ...for the second microprocessor and heat sink If this is a Rev 2 node continue with the next step 8 Replace either eight memory modules for the Rev 1 node or four memory modules for the Rev 2 node See...

Page 328: ...and the CD RW ribbon cable connector as shown in Figure 300 on page 299 a Replace the video cable connector and the USB cable connector b Replace the cable connectors for fans 6 5 4 and 3 svc00381 Fi...

Page 329: ...r 7 Fan 5 connector 8 Fan 6 connector 11 Replace the left air baffle which is shown in Figure 301 on page 300 You must position the CD RW cable within the baffle svc00378 1 3 4 5 6 7 8 2 Figure 300 Co...

Page 330: ...in Figure 302 1 Right disk signal cable connector svc00379 Figure 301 Left air baffle on the SAN Volume Controller 2145 8G4 svc00377 3 4 2 1 5 Figure 302 Connectors on the SAN Volume Controller 2145...

Page 331: ...node is added back into its original I O group v If any other message is shown on the front panel use MAP 5000 to resolve the problem Note It is essential that you perform all the stages of the next...

Page 332: ...connect it from the redundant ac power switch and connect it to a different power source Then turn the node back on When it has recovered and rejoined the I O group it can maintain the I O access when...

Page 333: ...changing the labels are the same as those on the cables removed with the old redundant ac power switch Label the rack power distribution end Power source name outlet id to redundant ac power switch lo...

Page 334: ...and are tied in place where necessary 11 Test the redundant ac power switch before connecting it to the 2145 UPS 1U using MAP 5340 in the IBM System Storage SAN Volume Controller Troubleshooting Guid...

Page 335: ...holes Removing the 2145 UPS 1U power cable retention bracket Perform the following steps to remove the 2145 UPS 1U power cable retention bracket 1 Remove the retaining screw from each side of the bra...

Page 336: ...wn energy source batteries The output receptacles might carry live voltage even when the uninterruptible power supply is not connected to an ac supply v Do not remove or unplug the input cord when the...

Page 337: ...3 Disconnect the signal cable from the communication port 2 in Figure 309 4 Disconnect the main power cable from the main power source 1 in Figure 309 Some SAN Volume Controller node types have two po...

Page 338: ...the two connectors apart cover the exposed battery connector shown in Figure 312 on page 309 with adhesive tape svc00009 Figure 310 Removing the 2145 UPS 1U front panel svc00061 Figure 311 The 2145 U...

Page 339: ...it from the rack Replacing the 2145 UPS 1U You can replace the 2145 UPS 1U only after you remove the previous uninterruptible power supply Use the reference numbers in parentheses at the end of each n...

Page 340: ...o not attempt to lift the uninterruptible power supply by yourself Ask another service representative for assistance Remove the battery electronics assembly or both from the uninterruptible power supp...

Page 341: ...m the 2145 UPS 1U insert a flat blade screwdriver between the right side of the cover and the frame and gently pry it free 6 Remove the protective tape from the internal battery connector circled in F...

Page 342: ...tion bracket shown in Figure 319 on page 313 Note The 2145 UPS 1U is intended to maintain power on a single SAN Volume Controller node until data can be saved to the local hard disk drive Only SAN Vol...

Page 343: ...or 1 and the load indicators 7 and 8 light up permanently to indicate that the 2145 UPS 1U is supplying power to the SAN Volume Controller The 2145 UPS 1U begins to charge its battery while in normal...

Page 344: ...145 UPS 1U from the rack 3 Remove the clip nut from the top hole of the rail 3 in Figure 323 4 Detach the M6 10 screw 1 from the clip nut 2 in the bottom hole of the rail 5 Remove the two M6 10 screws...

Page 345: ...rack Perform the following steps to install the support rails for the 2145 UPS 1U 1 Open the top of the 2145 UPS 1U shipping carton Grip the flaps on either side of the 2145 UPS 1U 2 Lift the 2145 UP...

Page 346: ...ack The customer s rack might be different than the one shown here and if so might require different clip nuts or fasteners 7 Install two clip nuts 2 and 3 in Figure 328 on page 317 to the front of th...

Page 347: ...r node See MAP 5350 in the IBM System Storage SAN Volume Controller Troubleshooting Guide for information about removing the power cable from the SAN Volume Controller 2 Press and hold the on off butt...

Page 348: ...mode Removing the 2145 UPS 1U battery Follow all safety notices when you are removing the 2145 UPS 1U battery CAUTION Lead acid batteries can present a risk of electrical burn from high short circuit...

Page 349: ...e 2145 UPS 1U Push the front panel to the left to release the catch on the left end of the panel as shown in Figure 330 Note If you are having difficulty pulling the right side of the panel free from...

Page 350: ...d by local regulations In the United States IBM has a process for the collection of this battery For information call 1 800 426 4333 Have the IBM part number for the battery unit available when you ca...

Page 351: ...Note A small amount of arcing might occur when connecting the batteries This is normal and does not damage the unit or present any safety concerns 4 Push the front panel to the right to catch on the...

Page 352: ...ume Controller Note If the new battery does not have enough charge to support the actions that are required during a power failure the SAN Volume Controller node pauses with Charging displayed on its...

Page 353: ...can navigate the management GUI and help system from the keyboard by using the following key combinations v To navigate between different GUI panels select the Low graphics mode option on the GUI logi...

Page 354: ...Accessing the publications You can find the HTML version of the IBM System Storage SAN Volume Controller information at the following website publib boulder ibm com infocenter svc ic index jsp You can...

Page 355: ...llectual Property Law IBM Japan Ltd 1623 14 Shimotsuruma Yamato shi Kanagawa 242 8502 Japan The following paragraph does not apply to the United Kingdom or any other country where such provisions are...

Page 356: ...other claims related to non IBM products Questions on the capabilities of non IBM products may be addressed to the suppliers of those products All statements regarding IBM s future direction or intent...

Page 357: ...t are intended for use with this product are included in their accompanying documentation Federal Communications Commission FCC statement This explains the Federal Communications Commission s FCC stat...

Page 358: ...his product might cause radio interference in which case the user might be required to take adequate measures Responsible Manufacturer International Business Machines Corp New Orchard Road Armonk New...

Page 359: ...etz ber die elektromagnetische Vertr glichkeit von Ger ten EMVG bzw der EMC EG Richtlinie 2004 108 EG f r Ger te der Klasse A Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das E...

Page 360: ...s apparatus is manufactured to the International Safety Standard EN60950 and as such is approved in the U K under approval number NS G 1234 J 100003 for indirect connection to public telecommunication...

Page 361: ...e product service contact information for Europe European Community contact IBM Technical Regulations Pascalstr 100 Stuttgart Germany 70569 Tele 0049 0 711 785 1176 Fax 0049 0 711 785 1283 Email mailt...

Page 362: ...332 IBM SAN Volume Controller Hardware Maintenance Guide...

Page 363: ...s topic contains the product service contact information for Taiwan IBM Taiwan Product Service Contact Information IBM Taiwan Corporation 3F No 7 Song Ren Rd Taipei Taiwan Tel 0800 016 888 f2c00790 Co...

Page 364: ...334 IBM SAN Volume Controller Hardware Maintenance Guide...

Page 365: ...N Volume Controller 2145 CG8 or 2145 CF8 35 replacing SAN Volume Controller 2145 CG8 or 2145 CF8 40 cables 2145 UPS 1U power requirements 22 removing from 317 Canadian electronic emission notice 328 c...

Page 366: ...troller 2145 8A4 69 SAN Volume Controller 2145 8F2 74 SAN Volume Controller 2145 8F4 74 SAN Volume Controller 2145 8G4 72 the heat sink 259 internal device safety check xviii International Electrotech...

Page 367: ...oprocessor 256 operator information panel 218 PCI express riser card assembly 215 power backplane 171 power supply 161 service controller 92 voltage regulator module 256 SAN Volume Controller 2145 CG8...

Page 368: ...information panel cable 236 power supply 164 top cover 82 voltage regulator module 259 SAN Volume Controller in the rack 55 service controller 95 100 102 cable from 2145 CG8 or 2145 CF8 88 SAN Volume...

Page 369: ...lacing 102 replacing from 2145 CG8 or 2145 CF8 88 service controller cable removing from 2145 CG8 or 2145 CF8 88 removing 85 SAN Volume Controller 2145 8F2 94 SAN Volume Controller 2145 8F4 94 removin...

Page 370: ...ssembly removing 207 replacing 210 V voltage regulator module removing 271 W web sites xxvii worldwide node names service controller restoring 95 rewriting 95 340 IBM SAN Volume Controller Hardware Ma...

Page 371: ......

Page 372: ...Part Number 31P1584 Printed in USA GC27 2283 00 1P P N 31P1584...

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