IBM Netfinity ServeRAID-4H Ultra160, User Reference

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Chapter 12. Solving ServeRAID problems
This section describes the ServeRAID text and numeric messages that might
appear during startup. This section also includes some basic information about
rebuilding a defunct drive.
In addition to the information provided in this section, you might want to use the
ServeRAID IPSSEND program to help isolate ServeRAID problems. See “Using the
IPSSEND command-line program” on page 110 and “Problem-isolation and debug
functions” on page 119 for information about using the IPSSEND program.
ServeRAID Manager fails to start (Windows NT and Windows 2000
only)
If you start a server with the IBM ServeRAID Support CD in the CD-ROM drive and
the ServeRAID Manager does not start, you must reduce the number of FAT
partitions with assigned drive letters on the server.
For the startable (boot) IBM ServeRAID Support CD to work on a server that has
Windows NT or Windows 2000 installed on it, the server cannot have more than 22
FAT partitions with assigned drive letters.
ServeRAID controller messages
This section lists the ServeRAID messages that might appear during system
startup.
The ServeRAID controllers provide a Device Event Log that collects statistics on the
number and types of events that occur on a selected physical drive. After correcting
a problem with the disk array, clear the log so that you can identify any subsequent
errors quickly. For information about clearing the event log, see “eraseevent” on
page 119.
All physical drives contain unique identifiers, such as the drive serial number and
manufacturer. During configuration, the ServeRAID controller stores this information.
Following are messages associated with the ServeRAID subsystem in alphabetical
order.
Message Explanation Action
A new drive was
installed. When the ServeRAID controller
detects a new drive that is not part
of the current configuration, the
following message appears:
x new Ready drives found where x
is the number of Ready drives
found.
This is an information message. No action is required.
Auto rearrange. Auto rearrange is enabled or
disabled. This is an information message. No action is required.
Battery-backup
cache not
responding BIOS code detected a bad or failed
battery-backup cache. Press F9 to remove the battery-backup cache from the
configuration, or press F10 to exit without change.
© Copyright IBM Corp. 2000
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